Suspicious connection blocked notification for msedge.exe

LJW

Hi, I have recently started getting notifications on bitdefender's online threat protection, but I am not sure whether they are a false positive or not - as they application that is triggering it is msedge.exe.

I have recieved a notification like this almost every day. I am using Bitdefender Total Security on a Windows 11 OS and I do not use as my main browser - I use Firefox. Please could someone tell me if this is a false positive or not; or if it's not help me remove it.

Flexx

https://community.bitdefender.com/en/discussion/96233/suspicious-connection-blocked-notification-for-msedge-exe

Kindly have a look at below stated link by bitdefender support

https://www.bitdefender.com/consumer/support/answer/2471/

Regards

LJW

https://community.bitdefender.com/en/discussion/comment/325540#Comment_325540

Hi Flex, thank you for your response. While I do know how to stop the notifications from appearing; I want to make sure that this is the real Microsoft Edge and not a malicious trojan, as it seems to be trying to go to suspicious sounding links, like bid.adsinteractives.com. Is there a way I can find out for certain that this is the real microsoft edge?

Flexx

https://community.bitdefender.com/en/discussion/comment/325559#Comment_325559

Check if below steps helps you in any way.

1) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open run command and run below command one by one:

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset your browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Reset windows host file to default: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

6) Run Disk Cleanup: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

If issue persists,

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Alexandru_BD

https://community.bitdefender.com/en/discussion/comment/325559#Comment_325559

Hi @LJW,

This is most likely an adware browser redirect, by the looks of it. You can follow the steps from this article to get rid of it:

https://www.bitdefender.com/consumer/support/answer/2574/

The notification will disappear once the browser is not redirecting you to bid.adsinteractives.com or any other annoying adware.

Regards

LJW

The notification has not come up again for a week since I changed edge's homepage; so I think it is fixed.

Thank you for the help!

Alexandru_BD

Yes! @LJW Great success! 😄

Thank you for following up 👍️