Bitdefender Keeps Asking If My Home Wifi is a Home Network

lohita

Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?

Flexx

https://community.bitdefender.com/en/discussion/95667/bitdefender-keeps-asking-if-my-home-wifi-is-a-home-network

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

Share the logs & your query with bitdefender support team by dropping them an email at [email protected]

If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Alexandru_BD

Hello @lohita and welcome to the Community!

You can resolve this either by turning OFF the Wi-Fi Security Advisor notifications, or by configuring your your home network. For both solutions, you can check the article below for detailed instructions:

https://www.bitdefender.com/consumer/support/answer/40620/

Let us know if the information was helpful.

Regards