I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot complete the enrollment process or select buttons needed to confirm my choices.
Is there a way to modify the screen resolution for the safepay browser or , if not, what are the screen resolution settings that my computer should use to match the default screen resolution of the safepay browser ?
If I cannot use the safepay feature, I cannot do banking, and this was the main reason for buying this program. Kaspersky has a similar feature that worked just fine, but the government encourages us not to use it because of the war.
I have used Firefox as my browser and the Kaspersky secure browser for banking before. I have never seen this problem. A quick look through the forum suggests that problems with safepay already exist. Does anyone have a helpful suggestion ? I have 25 days to fix the problem or return the software and keep looking. Thanks.