Reduce or Tweak BD use of memory

Jonathan212

I am using Windows 11, Desktop, 64 Bit with 12MG RAM and I5 Processor.

I have BitDefender Total Security, the latest version installed.

Sometimes when I run other apps they are unable to complete what I have done and certain tasks become grayed out - for instance when I want to save an edited image. Maybe the image editor is using an inordinate amount of memory and that is the culprit.

That said, when I check BD memory it is sometimes 500 mg or 60% of my total memory.

Is anyone aware of possible tweaks to reduce BD memory use. Maybe turning off certain BD services or somehow adjusting processor priorities for BD or maybe other settings in the program?

Thanks for any suggestions.

Alexandru_BD

Hello @Jonathan212,

500 MB does not represent 60% of 12 GB. 500 MB is well within normal limits, in my opinion.

I would suspect something else is impacting the PC performance in this case..

NastyaPetrenko

To reduce Bitdefender Total Security's memory usage, you can adjust scan settings, disable unnecessary features, exclude folders from scanning, close unnecessary programs, or upgrade your system.

Guilhermesene

Hi @Jonathan212,

Well, according to my experiences with the product, this issue depends on several variables such as how long the product has been installed, how many applications are running on the device, and other factors.

If your installation is recent, this initial behavior is normal because Bitdefender's processes are still adjusting to your device (this may take a few days) and over time this will be reduced as the adjustment happens.

You can also take a look at this topic that I created some time ago as the subject is related.

https://community.bitdefender.com/en/discussion/93691/time-to-adapt-to-the-system

Take care, stay safe.

Flexx

https://community.bitdefender.com/en/discussion/95564/reduce-or-tweak-bd-use-of-memory

If the issue is still persisting despite any tweaks you have made, try doing a reinstallation of the bitdefender product.

Kindly perform below steps & see if this helps you in anyway.

1) Uninstall the bitdefender product with add/ remove programs option in windows

2) To remove the remaining files download and run Bitdefender product uninstaller: https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2022_Uninstall_Tool.exe

3) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

4) As soon as desktop opens, assuming your windows drive is C, open below things in run (windows icon + R) command one by one :

C:\Program Files (delete any folder with name bitdefender)

C:\Program Files (x86) (delete any folder with name bitdefender)

C:\ProgramData (delete any folder with name bitdefender)

C:\Users\{your pc name}\AppData\Local (delete any folder with name bitdefender)

5) Open run command again and run below command one by one :

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

6) Open registry editor through run command (windows icon + R) and then type regedit. Once registry editor opens, click on edit -> find, make sure to tick mark match whole strings only. Type bitdefender in search box and click find next. If any file or folder under name of bitdefender is found, delete it. Continue searching the registry and deleting until the search will report no registry keys found.

7) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

8) Remove devices from online bitdefender central: https://www.bitdefender.com/consumer/support/answer/2795/

9) Download online installer for your respective bitdefender product from below stated links

Bitdefender Antivirus Plus: https://download.bitdefender.com/windows/installer/en-us/bitdefender_antivirus.exe

Bitdefender Internet Security: https://download.bitdefender.com/windows/installer/en-us/bitdefender_isecurity.exe

Bitdefender Total Security: https://download.bitdefender.com/windows/installer/en-us/bitdefender_tsecurity.exe

Once your respective bitdefender product is installed, a bitdefender dialogue box will open where you will need to login with your registered bitdefender online central details and after a successful login, your product will be synchronized with your online bitdefender central account. Henceforth, your product will get registered & activated with online bitdefender central automatically.

10) Finally run windows defragmentor: https://support.microsoft.com/en-us/windows/ways-to-improve-your-computer-s-performance-c6018c78-0edd-a71a-7040-02267d68ea90

If issue persists, 

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Jonathan212

Thank you very much Flexx