Can't add a 5th device to Central

Baggyboy70

Tried installing Bitdefender via the central app on my sons phone.

Have 5 license and only using 4.

Tried the link in the Central app, tried logging onto we page bypassing app, tried install on this device via central.

Still absolutely zero joy.

Obv being sons phone the device locate is a important feature.

Any ideas?

Gjoksi

Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Also, @Alexandru_BD (who works for Bitdefender) can take a look here and help you with the issue. You can PM him.
Regards.