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Error message "your email account is already linked to a Digital Identity Protection Subscription"
I have a Bitdefender Ultimate Small Business Security subscription and am trying to monitor my email address under identity protection however I receive the following error message " your email account is already linked to a Digital Identity Protection Subscription" I opened a ticket (1010262120) with technical support on…
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How can I unblock Microsoft Edge from Bitdefender Firewall?
I am unable to use Microsoft Edge as I cannot access the internet and I discovered that it is being blocked by Bitdefender. I am not very computer savvy and would appreciate in easy to understand directions how to do this please. Thanks.
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VPN locations no longer required
how do I remove location on VPN I no longer use or need?
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Why did Bitdefender let AltrusicaService virus run amok on my PC?
This PC started running extremely slow. I looked into the resource monitor and found the "AltrusicaService" was using nearly 100% of the CPU, continually. I did bitdefender scans, quick and system. It didn't detect a problem. I ended up googling solutions, and installed another (FREE TRIAL) app called SpyHunter. I do NOT…
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VPN connected. Is it working or not?
When leaving VPN on if I disconnect from internet and then reconnect the VPN does not seem to work because the data figure showing activity do not change.
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Many dos windows shown
when i put a usb in my pc , many dos windows were shown one after another and became vanished, what that could be?
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How do I completely remove malware from Windows and Outlook?
Hi, In July, I accidentally clicked on a malwarebot email. It infected my Windows system, and although Bitdefender removed some of the threats, it didn’t clean everything. I even ran Bitdefender in Windows Safe Mode. I thought everything was fine until both of my websites were hacked. Today, August 14, I noticed suspicious…
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Strange unknown viruses in Internet but detected By BitDefender
BitDefender block one of my Simulator Cockpit software (spad.next.exe) with a virus called "Generic.Dacic.6232.501FC622" searching in the web with this viruses or its root name "generic.dacic" , the search return none informations about it. did somebody have this type of alert or error ? is it a false alert ? Thierry
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Data breach alert for Electronic Arts
I got a notification today that there is a "Data breach alert for Electronic Arts" but when I click "read more" it sends me to a blog from 2021 breach that happened. So… why am I getting this notification today? (also site doesn't properly load up for some reason)
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Roblox Android Device
I'm racking my brain on how to resolve this. On my son's device I installed parental controls and I even added the exceptions as seen in the attached image. After a reboot if I immediately try to go into Roblox it works but after about 5-10 mins it will not longer work and have the error "Connection Error: Unable to…
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Bitdefender Dashboard
bitdefender how do i stop the dashboard appearing at startup on a mac
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Transition to Bitdefender.
Hi, I’ve been a longtime Norton user and recently made the switch to Bitdefender. The transition has been a little tricky for me, and I have gotten a bit lost along the way. I’d really appreciate some guidance on how to properly uninstall and then reinstall Bitdefender. My computer is a MacBook M1. Thanks in advance for…
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How can I post a question to the forum?
Please answer the above question. I see answers when I do a search, but no provision to post. Thanks for any help offered. Brian
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Outlook 2021 Bitdefender converting html emails to plain text
Been using another AV package for years and just removed and installed Bitdefender trail. Issue I have is it randomly changes some html emails to plain text and makes them virtually unreadable. I've had a scan through and the only option seems to be to disable to Outlook Ad-in. Tried Bitdefender web chat and seems the…
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FAKE BITDEFENDER
Has anyone encountered a fake Bitdefender wanting to install ULTRAVIEWER
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Anyone else get a renewal bill that's doubled since last year?
I use the Mac bitdefender product for up to 3 devices. Last year, I paid about AUD$38 for the annual sub. This year, I've just been sent a renewal notice, the bill is AUD$79.99. I've been migrated to "multiplatform". I don't have any PCs so being "multiplatform" is of absolutely no use to me. So I emailed bitdefender a…
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My web protection turns off
Hi my website protection keeps turning off, I have excluded it from optimisation. Samsung galaxy 24. I hit on as soon as I get out and come back in its off
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2 Items Scanned, 1 Item Listed
Scanned a .png file on my desktop, but the out put indicated 2 items were scanned. How possible? Log attached. https://us.v-cdn.net/6031943/uploads/7EQKJY6M9LRD/1753451980-1-01-2.txt
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Suspicious IDM
i performed a clean reinstall , then entered my credentials for some browser , it auto reinstalled the extensions in that browser, idm was one of that, so it auto opened the idm's ( internet download manager ) website, but then a strange thing happened, idm.exe was auto downloaded in my computer, fortunately the download…
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Change PC name - will it affect Bitdender account
Hi, if I change my PC name will it affect my Bitdender account?
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Why is bitdefender considering this site as dangerous?
https://www.racerworldwide.net
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File cleaner
Would be great if you could add a Cleaner for computer files.
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Does Bitdefender protect against brute force attack and network attack (intrusion detection)?
Hello, I know that Bitdefender offers advanced options to block networkattacks through modules such as the firewall with "port scan protection" or "Advanced Threat Defense". But, compared to other antiviruses, I'am thinking of ESET, their modules are much more transparent in understanding their protection system. I would…
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1Password import error and delete all passwords?
Hi, i tried importing password from 1Password but that did not work. pif file tells me it cant be imported. csv file tells me import complete, but nothing showed up in the pw manager. with the txt file it looked like it worked, but it imported a bunch of broken passwords. Looks like it could not handle special chars and…
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connected my camera to my computer
When I connect my camera to my computer to transfer the photos on it no longer get a pop up notification asking me what I want to do with the files on it. I have autorun selected on my computer settings, I think, could bitdefender be stopping me accessing my photos?
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The latest Bitdefender update is causing problems with internet connectivity.
Last night, when Bitdefender updated, I started having issues with my internet—even though my mom’s PC and phones were working fine. I was away from my computer at the time, so I didn’t realize Bitdefender had updated. After trying several methods to fix the issue, I eventually uninstalled Bitdefender, and everything…
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I recieved this message (attached)
I have Bitdefender for years now and don't know what to do with this message. i wanted to reinstall but couldn"t delete bitdefender from the the control panel list of programs. Thanks to whoever can help me :)
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Bitdefender Password Manager vs iCloud Passwords
I have been using iCloud Passwords for a long time. When I activate Bitdefender Password Manager, will both be updated in parallel?
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Problem site
Good afternoon! I'm having a problem adding a site to the exceptions. When I added the site to the exceptions, your antivirus continues to block it. What is the problem and how to solve it? The problem occurs with all browsers. I cleaned the cache, rebooted the computer - nothing works. Support wants me to call them, but…
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Phone or chat help
Does Bit Defender provide either of these? I need to speak with a live tech.