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How to install VPN in MacBookAir?
Hello, my name is Sanjeev Mansotra. I recently purchased a MacBook. Switched to MacOS for the first time. I'm facing an issue installing VPN. Which VPN is best for MacOS?
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Optimus Fintech: The Ultimate Solution for Real-Time Reconciliation
Optimus Fintech is a cloud-based platform that automates and optimizes financial operations and reconciles payment data across sources. With Optimus Fintech, you can eliminate transaction leakage, reduce operational costs, ensure data accuracy, and gain financial clarity in real time. Whether you need to reconcile…
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How to stop the extremely annoying notification "Threat detected"
I know Bitdefender works very well and keeps me safe.. thank I don't want to see this msgs every time it detects threat, it is really annoying please how I can stop it?
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Malware warning
Bitdefender just started warning me about two files in a program I've used for a few years, CyberPower Power Panel. The two files are pppd.exe and WMIC exe. I uninstalled and then reinstalled the latest version of the program. It stopped after the uninstall and restarted with the new version. This program connects to my…
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Newest version of Bitdefender Total Security (Build 27.0.27.129) and sleep mode on Windows 11
I have discussed the inability of the newest version of Bitdefender Total Security (Build 27.0.27.129) to work with Windows 11 sleep mode, with Bitdefender support. It appears that it lacks the ability to: 1) Prevent the computer from sleeping while running a scan which suspends the scan 2) Wake the computer to perform a…
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VPN autoconnect, can I add a chrome extension
Is there any way to add Metamask to VPN autoconnect? Metamask is a chrome extension. thanks
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Has anyone recently encountered the information below when starting up their device?
It shows up as Malware and has been blocked (iumsvc.exe) Feature: Advanced Threat Defense Application iumsvc.exe has been detected as potentially malicious and was blocked. Application path: C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe
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BUG?: Anti-Theft Alert Sound Blocked by Screen Timeout
I have Bitdefender Security installed on a LG- G8 ThinQ. There's an issue with the Anti-Theft Alert feature that makes in unusable to actually find my phone. Steps: Misplace phone Log in to Bitdefender Central, send Alert The alert does not go off. One of two things I have found so far that will trigger it 1) Have someone…
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Lost Outlook emails
HI. I did a full system scan and once it was done all my emails from outlook is gone. The log show that they have been placed in quarantine but I don't find them there. How do I get my emails back? Sean
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Email Protection delays in adding label
Yesterday I setup Email Protection on a Google Workspace and private GMail accounts as a trial. The "Bitdefender:Safe" label was added within a few seconds of new emails arriving. Today I am seeing delays of 15-20 minutes before the label is added, I am refreshing the inbox. Is anyone else experiencing similar delays…
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Whitelist on Android
How can I make Bitdefender Android ignore an app that is considered malware?
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Shutdown option for Full Scan
I'd like to see a 'Shutdown' tickbox to force a PC to shutdown after a Full Scan. Maybe another option to shutdown if no issues are found. Apologies if this has already been requested but I couldn't find anything similar after a quick search.
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vpn protocols
1- if bitdefender is set to choose auto protocol , and when it is connected once , it can not be reconnected ( auto/manually ) until the pc is restarted. ( sometimes it can be restarted but v rare ) 2- when i choose open vpn tcp , the problem becomes solved.. but there is a caution/warning that this type of protocol does…
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E-mail protection for 5 email accounts not posible
I want to secure my email so I activated the email protection for my email. It's not possible after the update of BD Total security to protect a second email adres. BD bring me by the confuguration by the first email account instead of the new one. In the previous version of BDTS this was no problem I use MS office 2016…
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Email Protection Only for Outlook or Gmail?
I tried to activate email protection but it asks for a Gmail or Outlook account. I won't use either because of lack of security. Myself and my company use Zohomail, which you do not support for some reason. Do I have to shop for yet another security suite? This is my third one. None of them seem to do what they say.…
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I want To Get A Refund
Bitdefender charged me yesterday for a Total Security Renewal which I am not aware of. I don't want to renew my total security because I am choosing other options. I want Bitdefender to refund the amount that they charged me that I am not aware of.
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No DoubleHop VPN for Windows?
Hi. I have a Bit Defender Premium Account. I just saw the B/D/F has a new doublehop VPN feature. I just updated my software suit and I do not see an option to doublehop anywhere in the windows app. Is this only for mobile phones?
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Bitdefender Total Security
BTS AV Scan Archives advanced feature interferes with Forza Horizon 5 on PC. This in return causes Forza to suffer from "Low streaming bandwidth" problem which then causes graphic anomalies and consistent lock-up's of certain elements within the game, including your vehicle, causing it to become virtually unplayable. I…
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Firewall issue, after updating Windows 10
Hi. After updating WINDOWS 10 PRO 22H2, the firewall from Bitdefender Total Security does not allow any application to work, as well as to access the internet. In order for the applications to work and have access to the internet, I either have to close the firewall from bitdefender or add manual a rule for the…
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my desktop widget never shows up anymore on desktop.
Turning on computer and after starting up the desktop widget never shows up on the desktop? I make sure it is turn on at start up, but still does not show up on desktop!!
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Bitdefender Total Security Firewall problem
Hello. I am a Windows 11 Pro user. I reinstalled my operating system. I did a clean install. Then, I installed the necessary programs I used. Finally, I installed the Bitdefender Total Security security program. When I restart my computer, although my computer has internet access, internet browsers etc. I noticed that the…
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How do I transfer photos from android to Window's One drive Photos
Before getting BD it was SO EASY for me to transfer my photos from my Android 7 cell phone to my laptop by connecting the two. I have now tried the same old process and it doesn't work, so I tried downloading (Windows and Google) apps and they didn't work, so I'm now at the point that I want to cut my wrist with my…
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autoplay doesn't work on windows 11. I followed all of the windows suggestions but no luck.
I can read card with file explorer but nikonfiletransfer won't find the source.
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Logging in
I have been using lastpass for years and using Bitdefender Total security for years. I thought i give BITDEFENDER Password a try. In starting I have to log into Bitdefender first and then enter my password for Bitdefender password. With Lastpass I can stay logger in and not enter password every now and then.
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Bitdefender doesn't appear in popup menu when using other file managers than windows explorer
Hi, I have an issue with Bitdefender which doesn appear in the popup menu if I use other file manager than windows explorer. You cannot expect that all users are using the crappy windows explorer. Please provide a solution for this bug. I am using Total Commander and practically I cannot scan any folder by using the popup…
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MAC Sonoma 14.2.1 - Full Scan Fails repeatedly
After being away for about a month, attempted Full System Scan on MacBook Pro. Gets about 12 mins into scan and fails. Error occurred while scanning - please restart scan. Have uninstalled and reinstalled already. No help. No change. Ideas?
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Password Manager Sometimes Doesn't Work in Safepay
About 25% of the time when using Safepay, my login information is not automatically entered. Safepay indicates "Bitdefender Password Manager is on". However, the "username" and "password" spots are not filled in and shows a greyed out key with a red dot. When I click on the greyed out key I get a message telling me to sign…
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Parent-Control with more accounts on one device
I have installed on the PC (1 device) 3 Windows accounts (1x admin, 2x children accounts). How can I assign an extra parental profile to each child on these devices ? Is this even possible ?
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Trouble With Playing Vimeo Videos. What Should I Do?
I have been using a website that hosts vimeo videos for accountancy training but as of this week I get this error on the video and it wont work. "Sorry Because of its privacy settings, this video cannot be played here." I have tried the site on different computers without Bitdefender and it works perfectly. Has something…
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Bitdefender Password Manager (v1.3.0) on Android 14 not functional
Hi all, I recently purchased Bitdefender Premium Security Plus and set up everything on my notebook, including VPN and the password manager. Everything works fine. Then I went over to my Google Pixel 7a on Android 14 and tried to set up the password manager via the app (v1.3.0). I installed the app from the Play Store, but…