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Suspicious connection blocked notification for msedge.exe
Hi, I have recently started getting notifications on bitdefender's online threat protection, but I am not sure whether they are a false positive or not - as they application that is triggering it is msedge.exe. I have recieved a notification like this almost every day. I am using Bitdefender Total Security on a Windows 11…
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App Lock Biometrics dont work
With biometric app locks enabled, anyone can open apps. When set to Pin - everything works fine. After all, I care about logging in via fingerprint and this function does not seem to work at all. As I mentioned - with biometric login, anyone can open an application that should be blocked
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New device detected - How to turn this off?
I get this banner when the laptop wakes from sleep. If BD were serious about doing stuff in the background, it wouldn't throw up a banner to say so! How do I silence this?
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Media creation tool
When I insert a USB stick into my PC i get a pop up saying new device detected. When I try to create a media creation tool using the MS app, the process starts then i believe when it tries to write to the usb drive fails. just has and error cannot create on your computer or something close to that. So I assume it's BD. How…
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google services on chrome account errors
hi, i want to ask about google. when using google search on chrome with specific user, i get a reload loop, even after deleting all the data!. is there a solution for that?
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Help deleting password protected
This file was identified by a full system scan \\?\Volume{3802b0c6-00f1-43c3-a307-12fbabea5a70}\EFI\HP\dip.zip=>dip.efi Password-protected Not scanned(file was password-protected). I assume it was from an HP firmware update but I would like to be sure it is benign as well as be able to remove it. I am not sure what the…
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Concerning exploit detected notification
Hello, I have recently gotten a notification from Bitdefender total security saying that an exploit was blocked from some IP address - I have blurred it out just in case it is sensitive info. Bitdefender does not detect this as malware and I am not what to do about the exploit. Please could someone tell me what to do about…
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How GravityZone Event Push Service Connector Works
Hi Expert, Currently I use GravityZone Event Push Service Connector to get the event from GravityZone to my Syslog Server. I follow the instruction from this link documentation: https://www.bitdefender.com/business/support/en/77209-144080-build-an-event-push-service-api-connector-for-cef-standard.html and the the service…
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VPN Error Code 2 (Simple Fix)
I had this error code pop up and my VPN refused to connect. I unistalled the program and reinstalled it and it still did not work. I rebooted the computer, and even located and removed old registry information. I went through countless articles trying identify the problem and it seemed that nothing worked. My internet…
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Web Protection and VPN
I've just installed Bitdefender Total Security on my Windows PC and the Mobile Security app on my iPad. Web protection on the iPad wants to turn on VPN but I dont want to enable the Bitdefender one as I already use NordVPN. Can web protection work with Nord?
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The Bitdefender VPN Doesn't Want To Connect At All, Either Error 182 Or No Error. Any Help?
Hello, I was using the Bitdefender VPN normally until suddenly it stopped working. I tried ALL the solutions over here, Fix Bitdefender VPN errors 2, 4, 9, 12, etc. on Windows, Mac, Android, iOS, and upgraded the OS from Windows 10 to 11 with no luck. I've been contacted by Technical Support Engineer but still the problem…
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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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Separate Work accounts from Personal accounts
Trying to see if there is a way to separate the work accounts from the personal under the same master login. Would be nice to be able to assign them to an identity then if needed export those specific work accounts. Don't really want to have two master accounts, work / personal. Anyone have thoughts or solution?
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How to restore files deleted by Advance Threat Defence.
I was running a file which i made, and all of a sudden bitdefender deleted it saying it was Malware. How do i restore it? There is no option to restore I have searched far and wide.
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why is Bitdefender asking me for 2nd verification to log in new device???
i tried to log in and Bitdefend said i was using a new device and asked me to take and extra step and go to my email for a verification number... This is NOT a new device,,, its the same crappy laptop ive been using since 2010,,, the very same computer ive had since i first started using Bitdefender a year ago,.... . why…
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Organize Safepay
Is there a way to move bookmarks around so to group (not in folders)?
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Help with Samsung Note 9 battery drain
Hello. Lately I've noticed that the battery frequently drains pretty quickly. I restart my phone nightly and when I wake up I sometime see an alert about apps us g a lot f processing power and it's bit defender. And I'll see stats for the usage since last charge and it is always bit defender using up the battery. Last was…
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CAN'T ACCESS MY MICROPHONE- HP ENVY 360 - 13 INCHES
i am unable to access my microphone. i have returned my device twice to bestbuy and i am having the same issue. please assist with a resolution
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Setuplauncher still showing in Task Manager Startup after uninstalling Bitdefender
Is there anyway to get rid of this? Bitdefender has been uninstalled.
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Bitdender is reporting Suspicious connection blocked: Sync.hgrtb.com
Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an expired certificate to sync.hgrtb.com. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a…
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Web protection in Android for in-app browsers
Currently web protection feature in android doesn't work in the in app browsers. Apps like YouTube, Gmail use in app browsers powered by chrome to open links. Bitdefender web protection should work in these conditions, in this in app browser.
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Bitdefender Free (new version) - suggested improvements
I have recently been using Bitdefender Free (new version) and I have noticed that some malicious applications, not recognized by the antivirus definitions, were blocked by the behavioral analysis but after the block they were not quarantined but left on the desktop. After the definitions were updated, they were recognized…
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Add Pagefile.sys to Antivirus exceptions
Hello, I would like to know, as the title says, if it's possible to add C:\Pagefile.sys to the Exceptions list in the settings. The said file can't be chosen as a file to be excepted via the Browse for files Dialog box. However, copy-pasting the file path into the relevant field does activate the three fields below:…
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Biometrics & AppLock
New to BitDefender Android mobile I like the AppLock but find it annoying to press "use biometrics" each time I need to use biometrics to open an app. Is there a way to make biometric login for apps default?
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yousuf. issany
where is my apps on my desktop,it s not their
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Android 13 keeps killing my bitdefender web security
Hi guys, My Samsung A53 with android 13 keeps killing my bitdefender web security. I tryed several solutions from the web. But they do not work and are acutally foro android 11 or earlier. Could you help regards Jan
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Packfile Limit Adjuster 1.2
So I have been encountering a Virus problem with this file "Packfile Limit Adjuster 1.2". It is a mod used for GTAV game, Is this false positive virus? here is the link where I got it.Packfile Limit Adjuster - GTA5-Mods.com.
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Excellent protection
I was looking for a total package for identity theft protection, and recovery solutions, and Bitdefender Identity Theft Protection seems to do this very well. When my home mortgage servicer was recently being changed to another servicing bank I immediately received a notification from my Bitdefender product. This offers me…
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How do I fix number of devices?
The number of devices on my subscription is incorrect. I have deleted some devices but the system says I have reached the limit. Very frustating! Can anyone help? Can I ring someone...
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[Fractureiser] Powerful new malware circulating, but not detected by BitDefender
Recently, a highly sophisticated piece of malware has been infecting numerous PCs with executable Java binary files (.JAR files). Infesting mainly users of the Minecraft game, this virus is very sophisticated as it is able to replicate itself and infect all jar files on the user's computer. It was discovered less than 10…
