password for update interval

MiguelRo
MiguelRo
in Enterprise Security

hello the problem i have is when i try to change the interval from 12h to 6h for updates in bitdefender settings, i am asked for a password, when i enter my bitdefender account password it doesn't work

Answers

  • Andrei_S Enterprise
    Andrei_S Enterprise Business Support Manager BD Staff

    Hello @MiguelRo ,

    Are you using the GravityZone product or one of the Home products?
    If you are using the GravityZone product please provide a screenshot of the section which you are trying to update.

    Kind Regards,

    Andrei

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