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Bitdefender VPN connect to my WiFi?
Why does Bitdefender VPN connect to my WiFi and become my only WiFi connection? If I turn off VPN, my WiFi (DECO) connects and everything else I have on WiFi works. Bitdefender VPN is not listed among the available networks. Does Bitdefender VPN have an SSID and password, and if so, where can I find it?
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Bitdefender location authorization
Hello, First of all, sorry for the bad english, I'm not a native english speaker. I recently upgraded my windows installation from W10 to W11. Just before that I uninstalled Bitdefender, and, after the ugrade, redownloaded it from Central. The installation went smoothly. However during installation a Windows pop-up told me…
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How to access links from email venders I deal with?
I receive email advertisements from various venders. They have links to their product lines. Many times when accessing these links, I get an error stating that I cannot reach their servers. I have found that by turning off the VPN, I can access the sites/servers. How do I add these links to VPN (or whatever) so that I can…
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Quarantine Item Identification
Is it possible to get a printout or listing of some type of items in quarantine? I had to put my Windows 10 machine in the shop for failure to boot, and when I got it back there were a lot of items in quarantine. I need to get a full listing of the names to find out what they are. I think they might have something to do…
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BitDefender agent not starting
Hi, I recently got bitdefender. The virus scanner open and scans without issues, however when I try to start the agent Bitdefender Agent I first need to login, then it's followed by a security prompt from the system and right after that it just disappear as if it has crashed. When trying again I'm presented with the login…
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Constant beeping during manual scan
When I run a manual scan on android phone, it does constant notification beeping until scan is complete. If I turn the volume all the way down to stop the beeping, then volume for all notifications is shut off after that so I have to go into system volume and set volume back up for notifications. This behavior only started…
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[Firewall] Alert Mode Notifications Don't Show Full Path
When receiving a notification about an application attempting to send or receive network traffic, if the path to the file is too long, that path is shortened to fit within the notification window. There is no way to see the full path without blocking (or less securely allowing) the application, and then viewing the logs in…
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Manipulation of Online Threat Prevention
I noticed that BitDefender is in a minority of AV products reporting https://fionakatauskas.com/ as a suspicious website. https://www.virustotal.com/gui/url/bdb715f57f5315753337d4afe64fd4aef7f705f026f9f55258fdc57b97978167 I think this is a false positive, and it occurred to me that as the website of a political cartoonist,…
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Some images not showing in Outlook with VPN
This is REALLY annoying. It does not happen in every email and sometimes even turning off the VPN does not help. Some emails will display images, others do not. This started when I set up the VPN. I first tried updating Outlook 365 and that seemed to help - for one day. Now we're back to the same issue. I even tried…
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Quick question!
Have advised my dad to get Bitdefender as he told me yesterday he thought Macs didn't need antivirus software. Have set him straight but he wants to know if he purchased it for 3 devices (iPhone, iPad and Macbook), but didn't cover his old Macbook (i.e. a 4th device), and it got a virus, could it spread this virus to his…
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Bitdefender Blocking League of Legends
Hello. It's been months I was having issues with the League client being too slow, laggy after every game or when the client has been minimized for a period of time. I always thought it was from Riot, but no it was Bitdefender somehow doing it. I tried to add exception to Riot games folder, but that didn't work as well.…
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Mistakenly run malware
Hello there, I've mistakenly run malware in my PC. I put something like cloudflare initiation in windows + run. I've run full scan using my bitdefender. But nothing found, any suggestion ? Thanks before
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Lesezeichen in Safepay ohne Firmenlogo
Die Lesezeichen, die ich in Safepay angelegt habe, zeigen nur vereinzelt das Firmenlogo. ZB. Das Lesezeichen der Volkswagenbank zeigt das blaue Logo VW Bank über der Schrift im Lesezeichenkasten. Die anderen Lesezeichen zeigen nur den Text, kein Logo, warum? Schöner wäre es, wenn jedes Lesezeichen das Firmenlogo zeigen…
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How to Use Bitdefender in an Offline Environment
Hello, I’m considering using Bitdefender. My goal is to perform malware scans on a completely offline laptop before transferring data from a PC connected to an external network to an internally isolated network. To achieve this, I plan to install and operate Bitdefender Antivirus Plus on a laptop that is not connected to…
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Allow SMB (Samba) access
In Firewall Rules add a rule to the "All Applications" category. You'll need one rule for each samba server. You'll also need to have a fixed IP address for each server (unless someone can tell me how to specify a range of addresses). Suppose your systems are on the 192.168.x.x subnet and 192.168.1.15 is a samba server. In…
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What is latest threat engine version ?? Have not see new updates in 10 hours
Have not had any engine version auto updates for past 10 hours. Have tried manual update but no results. My present engine version is 7.99256 and last engine update was 2025-07-31 at 08:30 Anyone have information if this is the latest update version ? Thanks
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inquiring
With this protection, I was told i do not need CCleaner, Does bitdefender clean like that program
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Performance Considerations for Ransomware Remediation
Hello, I'm trying to decide whether to activate the Ransomware Remediation (RR) feature on a Windows 11 system. Performance is critical my use of the system, which is installed on an AMD Ryzen 7 with 16G RAM and a 500G SSD (less than 20% used). Where does RR make its copies of files? In separate protected folder? Does RR…
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E mail protection for other providers that Outlook and Gmail
Please, can you tell me when other providers also will be incorported in this service? It is scheduled in your release planning? If not, how I can request for this? For a long time I am waiting for this. Especially for Icoud.com en Kpnmail.nl. Thanks for answering.
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Request to add El Salvador country to the list of available VPN locations
Dear Bitdefender Support Community, I'm writing to you today with a sincere and enthusiastic request from the growing online community here in El Salvador: please consider adding server locations in our nation for the Bitdefender VPN service. As El Salvador continues its rapid digital transformation, I believe that having…
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subscription switched
Accidently hit the switch accounts button and now I don't have an subscription or anything else here.
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Herramientas para Threat Hunting y CTI
Buen dia, por favor que opciones ofrece bitdefender para hacer Threat Hunting y CTI. Saludos.
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Cannot install Bitdefender on Windows 2012 R2 Server
Hi: We have few licenses of Bitdefender are balance with us. Considering this, we are trying to install Bitdefender on the Windows 2012 R2 Server. We are getting an error saying "This bitdefender products cannot be installed on your device. Click OK to view details about the compatibility requirements." If we click on OK…
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Coretemp will NOT run with Bitdefender on Windows 11
I recently installed Windows 11, and had Bitdefender running with Windows 10 and Coretemp. When I went to Windows 11, and I tried to launch Coretemp, I got the error "Potentially unwanted apps detected", and the coretemp error "Driver has failed to load". I went on chat, and they couldn't solve my issue. I uninstalled…
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10.2.1.5 ON MacOS Ventura ... Scan management
Have read the User Guide and Internet answers… in the user interface there is no option for scanning management… I have been running a system scan that has only covered 1000 files 184628→185720 over the last eight hours, and the files are in /.nofollow …. but only PDFs and JPEGs. I can see that the CPU use is only minor…
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Feature Request – Import/Export User Configuration in Bitdefender Total Security
Subject: Feature Request – Import/Export User Configuration in Bitdefender Total Security Dear Bitdefender Support Team, I would like to propose the implementation of an Import/Export functionality for user configurations within Bitdefender Total Security. This feature would be invaluable in situations involving system…
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Bitdefender Safepay - Dark Mode/Dark Theme
Subject: Feature Request: Dark Mode Support in Bitdefender Safepay Dear Bitdefender Team, I would like to formally request the implementation of a Dark Mode/Dark Theme feature within Bitdefender Safepay. Specifically, it would be beneficial to include: An option in the Safepay settings menu to activate a Dark Mode/Dark…
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Is Huntress Rio safe and should I delete it ?
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Como desactivar análisis de USB's
Hola, estoy intentando desactivar el analisis automático cada vez que inserto una unidad en un puerto usb, creo que me he recorrido todas las opciones, pero si me dejado alguna ha sido esta. Se trata de antivirus plus 27.0.53.265. agradeceré me posais ayudar, ya que en las instrucciones tampoco lo he visto.Grácias
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Microsoft Outlook detected an issue with an add-in and disabled it
Microsoft Outlook 365, desktop version, regularly disables Bitdefencer claiming if Microsoft Outlook detected an issue with an add-in and disabled it detected an issue it. i then 'allow' Bitdefender and the program works. but it will disable it again next week. how can this be fixed?