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With The Install Of BD, The Ability To Open My PC With A Fingerprint Has Gone Away. Any Help?
Hi all, I'm new to Bitdefender, having had it installed on my pc for under a week and am now realizing that with the install the ability to open my pc with a fingerprint has gone away. I've not been able to find the setting that will allow the fingerprint ability again but have been unsuccessful. Can anyone help? Thanks in…
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premium vpn did not upgrade...no code
paid on 12-12...vpn did not upgrade on its own...need activation code
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Having multiple password manager instances installed
Hi team, I´m wondering if it would be possible to have multiple password managers installed / configured for different users within one subscription. I´d like to switch to bitdefender with a 10 device premium license. But this 10 devices belong to my wife, kids and others and each of them requires to have it´s own password…
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remote access
Hello, I am trying to determine how to restrict access to my computer from other users on the same registration. That is a group purchase license. While I understand that updates are important, the ability to "evesdrop" on any other group user should not be permitted. So, how do I turn this remote function off? Thanks Dwane
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Change of Password for App Lock function
Hi. I have set a P/W to the App Lock function on multiple apps. How can I change the PW? Thank you.
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Bitdefender Mobile Security Web Protection Vs. VPN
I had support on a chat, and he did nothing but confuse the situation. Why does my Bitdefender Total Security warm me during a mobile scan, that my mobile device is at risk because web protection is not on, when my BD VPN is? They are both listed individually in my iPhone as VPN's. You can't have both on at the same time,…
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How to uninstall Bitdefender Password Manager from desktop browsers
I have been trying to get answers to this but can not find any. Has anyone got any ideas? I am fed up with the password manager popping up every time I open my browser. Cheers! Paul
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Media autorun enables, Bitdefender wants to fix it but fix isn't permanent. Why?
Every day or so I get an amber vulnerability message that media autorun is enabled and that this is not desirable. So I press fix and it gets disabled. The fix seems to only last until the PC is powered off. What is the point of offering a fix if it has to be done every time I power up the PC? Windows 10 Toshiba laptop…
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Which product is suitable for us?
Our company needs an Antivirus. We have 3 Windows servers (IIS server, domain controller and database server) and 40 Windows desktops in Windows active directory environment. Which would be the best Bitdefender security solution for our environment? Any suggestions would be appreciated.
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Where Is The File Shredder For Apple Mac Products?
I have been using Bitdefender for my PC for years. Now, I also have a Mac and installed BItdefender but there is no File Shredder app. The general advertisement says that this functionality is included but that does not appear to be accurate. Will Bitdefender release a File Shredder for the Mac?
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Saving the scan's report
Hi there, I have a question about saving the scan report. For example, when I ran a Bitdefender system scan, it identified 24 issues that needed to be fixed. It was advised that I manually delete the files or emails, but I was short on time and wanted a copy of the report so that I could deal with them later. Is it correct…
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My home phone 📱 the update
All data on the phone with my Android screen on a phone system is the update
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Could IP address in VPN be dedicated?
Hello, I want one dedicated IP address when using VPN from bitdefender. Is this feature possible? Thanks for any help !
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BTS settings: password protection
Hello, I notice 2 weeks ago, somehow disappearing from BTS settings/General/Password protection ? And not only from My Main PC, but from EVERY PC's from my Bitdefender Total Security account? Who CAN REMOVE password from MY BTS settings??? I'm can't believe IF THAT POSIBLE?
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Bitdefender Changes The Sleep Setting Of My PC. Any Help?
Bitdefender sets my PC's sleep setting to "never". This happens when the "gaming" profile is activated. I tried disabling the setting "Adjust power plan settings for games" but the setting keeps turning on (and the PC stays awake even when I am not using it). Is there a solution to that? It seems like a bug. If there is no…
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Does The Password Manager Work With Microsoft Edge?
Does Bitdefender work with Edge now and if I upgrade to Premium does the Password Manager work with it as I'm having to use Chrome at the moment because the wallet doesn't work on Edge, thanks.
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Uninstall Quickly Failing With Generic Error Message. What To Do? (PROBLEM SOLVED)
Following Bitdefender's instructions to uninstall on a mac... At Steps 5 & 6, double-clicking BitdefenderUninstaller from within the Bitdefender application folder, & entering requested computer password to continues, the uninstall looks like its starting but after a few seconds fails with No other messages. Rebooting and…
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Bitdefender VPN Is Blocking Site. What To Do?
because it wants to install something. I have changed my protection and it does not help. My only thought is I haven't included the exception everywhere or in the correct way. I have included other sites ,but this one will not work. The main search is kingsoopers.com I am using the Denver server since I am 16 miles away…
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How To Retrieve The Code For Opening Downloaded Pdf Files?
Please, can anybody tell me how to retrieve the code the bitdefender is asking to open a downloaded pdf file? Thank you.
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Bitdefender Antivirus Plus Profiles Messes Up With Power Plan Settings
So recently I had my Lenovo Legion laptop reinstalled with Windows 10 and after using it for a day or 2 I noticed that my laptop's power plan settings wouldn't let me change my screen timeout settings along with some other options as well (like changing my fan settings). Everytime I would set the screen timeout to any…
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Lost 2FA When I Went To A New Phone. What To Do?
I lost access to my 2fa account when I went to a new phone. Is there a way to reset so I can recreate the secret key on my device and login to my original account again? Thanks.
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Interesting bitdefender and Ferrari collaboration
I've always been a Ferrari fan. I was disappointed when they partnered with the Russians using Kaspersky. I partially link their lack of performance to that collaboration. How bad will it get now I wonder...
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What Can A Family Member Do With A Subscription I Give Them?
In other words: if I give a family member one of the subscriptions under my paid account, can they buy add on services or renew?
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Is bitdefender worth the trouble
1. Both file and folder exclusions do not work. 2. Personal written Scripts are blocked. Powershell and both bat and cmd scripts 3. Scripts are stripped. I.e. a 0 byte file is what remains after a scan. 4. There is no warning as to what bitdefender does before destroying scripts 5. Casting to Samsung TV no longer works 6.…
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VPN Confusion
I have the latest iphone, iPad, and MacBook with the most up-to-date operating systems. I just subscribed to Bit Defender Ultimate Security Plus and installed the Mobile Security on my iPhone and iPad. This states it comes with Premium VPN. I was also prompted to install a separate app called BID DEFENDER VPN. Why would I…
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Can Someone Tell Me How To Get Master Password?
Can someone tell me how to get Master Password, as i have been trying for some time? The Ten step method is only good if you already know the Master password!
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How to disable the annoying VPN notification. ACTUAL FIX
Noticed there is 5 years worth of people trying to disable this notification. I was one of them and finally figured out how today. Open bitdefender. Click the privacy tab on the left of the dashboard page, under the VPN box click open VPN, click the settings wheel on the left side of the VPN window, under that settings…
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bdservicehost - Bitdefender Virus Shield @ 100% CPU on 3900x
When I first boot my PC, I can hear my fans and everything else going crazy. I open Task Manager and It shows bdservicehost running my Ryzen 9 3900x CPU at 100% along with 2GB of ram and some Disk usage going on. When I expand the bdservicehost, it shows Bitdefender Virus Shield. So I feel like it's a virus or something.…
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How to disable VPN notification
Hello, Is there any easy way to shut VPN notifications? I have other VPN and I don't want another one. I tried to turn off some things in settings but it didn't help. So for me there are 2 options left. 1. Turn off all bf notifications - i didn't want to do that 2. Remove and ask for money back. It so annoying for me...…
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BD Total Security: How Can I Reorder The Existing Rules In Firewall?
I want to block all connections to a specific app but only release some ports to several targeted IP addresses. I have added the allowed rules and then the block-all ruler. However, the ordering of the rules changed after I plug the PC into a different network and the block-all rule go above the others which made the app…
