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Why is Bitdefender preventing me from from sending emails?
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Few flagged things last 24 hours, unsure if false positive and concerned.
I was playing a game yesterday on Epic Games store. At one point it minimized and showed me something was installing. I clicked cancel and then noticed Bitdefender saying I had a few notifications. They all seems to be Microsoft apps but the alerts confuse me. I removed all the files that it caught but it happened again…
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Is there a configuration to help reduce network-conflicts with a software package I actively use?
I am using a software package called Alchemcharts which uses a network connection and sends my credentials to a private server. Bitdefender acknowledged this transfer and actively stopped it. Ironically, I was still able to log into the program and server. I am seeing a potential slow-down in the data-transfer, suspecting…
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Im a new user and I noticed way to many changes to my security that concerned me.
I notice that windows update was turned off from auto, that core isolations was turned off, Microsoft defender was turned off. who knows what else at this point. I feel like i should be concerned, should I?
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Worldwide cyber attack
@Gjoksi , @camarie , @Flexx , @Alexandru_BD , @Scott i changed my password and added google authenticator for an extra sec step yesterday to get cover from international cyber attack, but few mins ago i got a mail from google that the authenticator has been removed from my gmail account, i checked and that was true.…
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is this a hacking attempt ?
i installed this software from M.S. store ( check screenshot no 1 ) After the installation when i opened it, bitdefender informed me about a threat ( check screenshot no 2 the website to which the discussed software was about to communicate was inaccessible when i tried and gave this error ( check screenshot no 3 ) plz let…
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Getting "safe" and "dangerous" labels in the same mail protected by Bitdefender?
Why multiple status?
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How to unblock PowerShell blocked by Bitdefender?
Hi, Bitdefender seems to be blocking PowerShell on my system. I need to use it for legitimate purposes, but it gets automatically blocked or closed. How can I allow or unblock PowerShell through Bitdefender? Thanks in advance for your help!
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Completely unable to cancel subscription and request refund.
The annual fee was charged on my account today, but I want to cancel my subscription and get a refund. Anyhow I try to get this done through Bitdefender website it doesnt work. Tried it in Chrome, Firefox and Edge on PC, and tried it on my phone, but when I click on the submit button the site just freezes. Really…
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Email fake or real.
Hi, I received the email below and it looks fake to me but it is using your web domain as is the link in the body of the email, can you let me know if it is fake and how I can identify this in future emails, I have copied the properties of the email below the screenshot. Thanks.
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Email protection
I use EMClient for my email. My Gmail and Outlook are both listed as active in Bitdefender Email Protection. Any reason why in EMClient, only the emails in Gmail account are marked as Bitdefender: Safe or Bitdefender: Dangerous but not the ones in Outlook. I checked Outlook web and they are correctly marked there. Thanks.
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Passwords
How in the world does SecurePass decide that 2 passwords with 10 characters including upper/lower case, digits, 2 special characters are POOR passwords? Another one with identical parameters is classified as weak. I can use them, but Security Check tells me they are weak or poor,
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Help installing Bitdefender Total security on new PC?
I have a new PC running on Windows 11. I have deleted the old one from my listed devices (I also have Bitdefender running on my mobile phone and iPad) but now can't install it on the new machine. I get this error message "Some files could not be created. Please close all applications, reboot Windows, and restart this…
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How can I get BD to process the existing "spammy" emails in my inbox (Windows11)
Hi, sorry if this is not the right place to post this, but it was the only place that seemed to have a "New Post" button! I have transferred all my Outlook settings across from my w10 PC to a new W11 PC but it seems to have about 500 too many unread messages in my W11 inbox going back about 2 weeks, is there a way to get…
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Bitdefender detected a threat in Fortnite webcache?
Apparently there was a threat in my Fortnite webcache. Does anyone know how this could even happen?
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How can I reset this password?
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msedge.exe Suspicious connection blocked
I want to know why so many computers are connecting to this link https://static.edge.microsoftapp.net/default/cloud_config_observers.json and whether Bitdefender Internet Security blocking it indicates any potential danger.
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How to determine source of a web infection attempt
I'm on a Windows 10 desktop. Yesterday, I began receiving notifications about an infected web source. It looks like it's related to a weather app but I haven't installed anything new. Any idea on how to find which app is causing this? BD blocks any attempt to go that site. Feature: Online Threat Prevention We blocked this…
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cant download my subscription
i cant download my subscription, everytime i try and it is loading it is suddenly stops and nothing happens
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Apple iCloud constantly triggering BitDefender notifications for Infected item detected
I constantly get notifications from BitDefender that it has detected a virus in C:\Users\binkb\AppData\Local\packages\AppleInc.iCloud_nzyj5cx40ttqa\LocalCache\Local\Apple Inc\iCloudDriveAppData\Staging\CC98DD83-169D-4B3A-80F2-238B018FE9AE.bin is infected with Trojan.Generic.37941788. The threat has been successfully…
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Bitdefender Total Security not asked for
I have installed executable downloaded for Bitdefender Free In spite of that, Total Security was installed as trial versione for 30 days How can it be possible and how I can switch to Bitdefender Free? Will it turn to free version after 30 days ? Or, worst case, I need to reinstall Bitdefender Free ? In the latter case,…
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GravityZone V6.63 - Patch scan for Linux?
Hello, I am using a trial of GravityZone V6.63, and testing out the platform. I can find how to run a "Patch Scan" for Windows/10/11 hosts(clients), but this option is greyed out for Linux (Debian) hosts. Does anyone know if there is a way to scan for patches/package updates on Linux hosts through GZ? I've tried googling,…
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Bitdefender Gravityzone EDR license reallocation
Hi, I'm new to gravityzone. I purchased 50 seats. During testing, I created a company that had 7 endpoints, it used 7 licenses. I have since added a real company with 48 devices. Some of the later devices that were added are showing with a trial license. The test company devices were deleted in gravityzone, then the test…
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How to turn off asking for master password every single time I reopen Chrome
I just migrated from LastPass to Bitdefender password manager but it literally asks for my master password every time I open Chrome. My windows already has a password so I shouldn't have to do this every single time, might as well just use the auto fill if that was the case as I don't want to have to keep tying a password…
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Password Manager: Why do I now have to keep entering in my password with each browsing session?
I have used Bitdefender Total Security and Bitdefender Wallet for several years, managing hundreds of passwords across various browsers (e.g., Chrome, Firefox, Edge, etc.). After turning on my computer, I was able to open a browser and log into my Bitdefender Wallet ONCE to allow access to my passwords for each website. I…
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Updating and deleting old closed emails while adding new emails to new accounts
Sorry but this is a long story. Between 6 and 10 years ago, my son added me to his Bitdefender account. At that time I had a gmail account. Then for a year or two I opened my own, free account with the same email and five or six years ago, I opened [*email removed by @Flexx *] and deleted and closed my gmail account…
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Bitdefender New Call Protection Feature for Android!
Hi @agozob, I asked the support team a question, and you can also see their response in the images attached. I have already replied to them again, but I would like to hear your thoughts as well. What I find difficult to understand is the support statement that Bitdefender utilizes its proprietary technologies and…
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how is it possible to have to pay for another year within 3 months?
I did pay for a new year in april this year. Now is there another message in the central that there will be a payment within 25 days. How can i stop automatic payments? Regards, Marja Kwaak
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After installing Bitdefender (Win7), I get a blank page for a certain link
Dear Lady or Sir: I have just installed Bitdefender Total Security on PC (Windows7). All the websites I use more often open correctly, excepting this one: xexchange.com/ After accessing it, it displays a blank page. I mention that I used this link very often before installing Bitdefender and I never encounter the ''blank…
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Firewall issue with NAS
I am having problems using commands like copy and paste in Windows 11 File Explorer when trying to copy large files between my PC and my NAS. I can navigate around and see all the files on my NAS from within file explorer and I can also open up files. However, when I try to copy and paste files in either direction between…