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Over $110 Million lost to Bitcoin ATM scams in 2023, FTC warns
The rise of cryptocurrency has led to a surge in criminal activities, with scammers exploiting the relative anonymity and irreversible nature of these transactions. In 2023, Americans lost over $110 million to Bitcoin ATM scams, according to the Federal Trade Commission (FTC). These scams are becoming increasingly…
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Firewall unlocks and lets everything through
I reported to you recently with a problem that the firewall was disabling alert mode on its own and releasing programs that were blocked into the network. I think I have found the culprit. It's the “PROFILE” option - once that suggests to me at home that I have an office network although it is not. It still makes a…
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Support for Vivaldi?
It has been a long time and still no support for Vivaldi. I'm not sure why, either. It has a bigger user base than some of the supported browsers. PLEASE add support for this best-in-class browser!
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Central Login Looping
When attempting to log in into my bitdefender Central, the log in goes into an infinite login loop.
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Yandex.ru installation in MS Edge browser not detected by Bitdefender, even with long scan
Hi, I think you ought to know this - that is Bitdefender itself. Yandex.ru, in other words Putin, is now part of my search engine. Whenever I try to search for something, results come up in Russian and I cannot change the default search engine away from Yandex.ru. Bitdefender did NOT prevent this from happening (-: and…
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Bitdefender Mobile Security - Scam phone number intercepting/blocking
Hi everyone, I was wondering and not sure if this was brought up before but would like to give an idea for the Bitdefender Mobile Security where if it is possible to add a feature where it can intercept calls and notify the users if they are getting called scammers/fraudsters. Key Features: Real-Time Scam Detection:…
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Pop-ups purporting to be from McAfee & others saying my PC is at risk
Many pop-ups purporting to be from McAfee & others saying my PC is at risk, or infected, or the carpet of the system is hacked, or critical system error, critical virus warning, or your system is damaged, etc. All want me to click on "remove virus now", or "quick scan" or some such. Just started night before last, and has…
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Backup Bitdefender Settings (VERY OLD IDEA, BUT NEVER IMPLEMENTED)
It would be VERY, VERY, VERY nice to have an option to backup/export ALL Bitdefender settings. When you have to reïnstall your OS, it would be VERY, VERY, VERY nice to have an option to restore your settings of Bitdefender ! I now make screenshots of every settings page of BD to restore it by hand ... Takes forever to…
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Why does "Exclusions" do nothing and why are customers not being answered?
I've gotten fed up yet again. I came back to using BitDefender after the last time I had this exact problem, and nothing seems to have changed. Not only does setting files and folders within the "Exclusions" list not do a thing, neither does turning off protection so I can try to at least, RE-install the program that was…
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What is the best feature of Bitdefender?
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Wordpress Lock-out
I am unable to use my Bitdefender VPN because when I engage the VPN, it locks me out of my WordPress website. Why is this? WordPress Forum says to contact Bitdefender VPN directly and request to add your website as a safe website to visit as there could be some settings within your account that prevent you from accessing…
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Safepay will not connect anymore
I had safepay set up to automatically start when I went to my bank's site, and it worked for a while. Then, it started giving me error message, such as "the network has changed". Usually, if I closed safepay and tried again, it would work the second time. This morning, I made half-a-dozen attempts, and every time it failed…
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Using Password Manager on both Chrome and Edge at the same time
Can I use Password Manager on both Chrome and Edge at the same time? To date I have been using Chrome where it works great. I have a new laptop and am checking out the use of Password Manager in Edge - hence the overlap between the browsers. It seemd to work OK but when I switch browsers I have to log in using the master…
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Troubleshooting Bitdefender VPN Issues: How to Resolve Common Problems
Hi Everyone, I’m having trouble with my Bitdefender VPN—it keeps disconnecting randomly and shows error 8200 (Broken Tunnel). I’ve tried reinstalling the software and logging in and out multiple times. Flushing the DNS helped for a short time, but the problem came back after a day or two. I can’t find any information about…
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VPN MUST BE TURNED OFF FOR
For some reason, split tunneling does not work for this site [*url removed by @Flexx*]
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How can I remove "File Shredder" from explorer context menu?
Inevitably, one day, I will accidentally shred a file. How can I remove this? I may want to shred a file some day, but I don't wan it right next to scan file, where a slight slip of the mouse shreds a file
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Not particularly pleased with SafePay
I like the idea of SafePay, however, I don't like that I cannot access other files while in safepay. My biggest example is for logging into specific sites that I like the added security of safepay. If I'm in a site like that, I do not want my password stored in password manager, since that makes it one more step of…
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How do I turn off/disable VPN for an extended time?
Many sites do not connect because of the VPN. I disable it, but then it starts again automatically and forces me to start again and again. I want to be able to turn it off for a certain amount of time. Can that be done?
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Latest update to Bitdefender Antivirus for Mac.
Hello. The latest version of Bitdefender Antivirus for Mac is now 10.2.0.9 Does anyone know the changes or is there a change log somewhere?
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Internet Connection Problem
I want to disable or uninstall the Unified Wintun VPN Adaptor. Since it was installed, I have had internet connection problems every time I use my computer. I have to reset the Adaptor before I can connect to the internet. This is so frustrating!
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How does Safepay work?
Looking at the functionality of Safepay at I see that Safepay is integrated with Bitdefender VPN. For VPN service I use ProtonVPN. What I would like to know is what functionality listed in the link above is associated with the Safepay browser and what functionality is associated with the integrated Bitdefender VPN? Does…
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Repeated versions of the same threats via Safari
Bitdefender detects and deletes the threats, is there a way of finding out who sends them?
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Vpn Vs China firewall + privacy
the vpn is working normal on my pc but my country has purchased countrywide firewall from china, so the bitdefender vpn is unable to connect ( used every protocol ) bitdefender vpn was the primary need of buying bitdefender total security. what to do ? bitdefender vpn shows that the user is connected with the vpn service…
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How To Remove Old Orbi Router with Inactive Subscription
A While back I upgraded to a new Orbi router. I have an active Netgear Armor by Bitdfender subscription my my NEW Orbi router. My old Orbi router still shows on my profile with an inactive subscription. I cannot find a way to remove my old Orbi router from my profile. Please help
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Family Plan for Android - Singapore
Hi, I am located in Singapore and heard great things on Bitdefender and I would like to give it a try. Current, I have 6 mobile phones and 3 tablets, all Android based and shared within the family. I have a Google play family account and we shared subscription. I browsed thru the app and couldn't find any plans that will…
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I have product key
how can I activate
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Can't access a web page even if I disconnect VPN
I also did split tunneling. I'm also having trouble with Microsoft Defender blocking me too.
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Inflight entertainment and downloaded movies.
hello. VERY new to bitdefender. When I travel I like to connect to inflight entertainment on the airline wi-fi and their app to catch a movie. Bitdefender does not like me doing this. I had to crawl into the bowels of my setting to turn off a VPN setting (don’t know much about this) which seemed to remedy it but made me…
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How do I block ads with BitDefender?
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Two-factor authentication not possible
Good day I have created a new account so that I can describe my problem here in the expert community and also download a test version so that my newly formatted notebook is protected. I lost my mobile phone and now I no longer have access to the installed 2-factor authentication. Unfortunately, this happened when I…