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Problem reinstalling Bitdefender
Safepay stopped automatically opening when I went to two different bank websites- Chase and PNC. No recommended fixes worked. I tried to reinstall Bitdefender Total Security by removing the Device from Bitdefender Central and then reinstalling it. It never came up with the installation screen. The PC was listed as At Risk…
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Different servers for different browsers
Hi, Is there a way to configure my VPN such that different servers are used for the different browsers which I am on (chrome, edge, firefox etc) Thanks, Andrew
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How do I delete multiple accounts AT THE SAME TIME?
I switched to Password Manager and it imported a lot of unused / outdated accounts. How can I easily remove them?
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How can I get rid of the "Safari virus" on a Mac?
Periodic popups show up from Safari (I think) with a variety of quickly-disappearing warning messages that take me to bad sites. I'm running Bitdefender Antivirus for Mac on a MacBook Pro, and it shows Web Protection for Safari in the dashboard, with Traffic Light installed for Safari. I don't have any Safari extensions…
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Bitdefender Home solutions - version 27.0.1.13.
When they release the new version of the Bitdefender engine, that is, version 27?, well, version 26 takes a long time and I feel that it needs an update.
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VPN activation
Hello community. I have total security for my android phone, if I activate VPN do I have to pay extra, plus I have duck duck go if I activate VPN would this conflict with Duckduck go. Thank you very much
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subscription Bitdefender
I took a subscription for a year, but I'm not to sure when this ends, can someone help me find where I can find out when my subscription ends?
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VPN open's unwanted ports
Dear Bitdefender Team / research team. I'm struggling to understand the best protection possible to my devices?! Wonder IF I could get some professional enlighten. So, I'm using an external router with a firewall dropping external requests to ports (not netgear) and I'm using a windows sandbox with VPN turned on (doesn't…
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Poll: What is the issue that a product such as Identity Theft Protection can solve for YOU?
Upon launching the new Bitdefender Identity Theft Protection, one of the first questions asked by you, the community members, was if and when it will become available outside the US as well. Identity Theft Protection is based on US identification data such as the Social Security Number and it is provided in partnership…
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bitdefender does not allow viewing of the USB drive
I installed bitdefender free version a year ago (more or less) a week ago I encountered a particularly serious problem. After turning on the PC and after having inserted for the FIRST time several USB drives (pen drives, external hard drives, printer) all is well no problem but if I then went to unplug the USB drive and…
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Virus Warning Pop Ups
Good morning The thing that motivated me to use Bit Defender was to remove phishing warnings popping up after someone sent me an infected file/link. After downloading and running the BD Antivirus for Mac it still pops up and the Bit Defender Antivirus didn't remove this threat. In fact the phishing messages just popped up…
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How to handle the automatic scan of PCloud Drive
Hi there, Each time at startup my PCloud Cloud Storage Software mounts the Cloud under the Disk P:/ which gets automatically scanned from bitdefender. As this can take about an hour to complete and slows down my ressources by a lot I wanted to ask how do you guys handle this efficiently? I currently need to abort the scan…
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Remove bit difender from my device and add to the new computer
I need to remove a device and add a new device- also why are the offers or subscription not given to current user- the company takes our card and is charging a lot higher amount because they have the visa card
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Trojan.MSIL.Basic.8.Gen while generating controller code in Visual Studio 2022
coreclr tried to load a malicious resource detected as Trojan.MSIL.Basic.8.Gen and was blocked. Your device is safe. Blocked as suspicious activity and no options to add to exceptions. I've been uninstalling your antivirus (Bitdefender Total Security) to get over with my projects in Visual Studio 2022. using VS2022:…
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Protecting a curtain folder
Hi guys, i am using a dutch genealogy program. This program may never be removed because i will loos a lot of data. How can i be sure/ prevent bitdefender will never remove or put it his folder in quarantain ? regards Jan
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Bitdefender CPU usage abnormally high
Bitdefender Total Security 2019 hogs my CPU. (Intel core i5-7600 running at 3.50GHz with 8Gb RAM, Windows 10, 5 internal hard drives - a mix of M2 and SSHDs.) It doesn't happen all the time, always just after start-up if I allow Bitdefender to do that (Protection > Antivirus > Settings > Shield > Advanced settings > Early…
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Total Security
I received an email yesterday from 2 checkout Support saying my card had expired & they were unable to take payment for my renewal. I checked to ensure this was a genuine email & sure enough my subscription expires today/tomorrow. The price for renewal is £74.99 for 1 year so I'm glad my card has expired. I'm now currently…
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Gah. Your tab just crashed.
I have been using Firefox for ages, but since I upgraded my Bitdefender to Total Security I have been getting tons of frustration. Each time I open Firefox , it gives me this error message, "Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page." I never had these troubles before. I have…
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Bit Defender Notifications
Hi, Although I have turned off all relevant notification options, I am STILL getting notifications, e.g., about the VPN (which I don't use or want) and that BF is monitoring my mic. I want ALL notifications to be suppressed, other than malware/virus notifications. Can anyone suggest any remedies?
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Trojan.******.GenericKDZ.381
Could someone identify this trojan? Bitdefender keeps detecting it but it is unclear where it comes in from. Maybe from social media like Twitter videos? Thanks for a feedback.
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login to password mgr
why do you have to sign in to password manager every time the browser is open? This is annoying as heck!!! Not to mention I thought I read that there was an option to remember passwords for a Windows session. If so... it ain't workin!!
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Diablo 4 - PC crash/shutdown
I've installed Diablo 4 today. Bitdefender free antivirus is causing my entire system to crash/shutdown. The antivirus already had similar issue in Diablo 4 beta, however it was only crashing the system at that time. So - I was playing Diablo 4 and when I've reached the church cutscene (where Lilith appears in the church),…
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Download from YouTube link
I downloaded bitedefender total security from YouTube cybernews was this stupid did I make a mistake. I am a newbie to this suff
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subtitles not showing up in prime videos
Hello, Does anyone else have problem with amazon prime videos subtitles not showing up? I tried all the fixes available online without result, I'm suspecting that my bitdefender internet security blocked something. I would appreciate if anyone have any idea what I can unblock in bitdefender setting so the subtitles will be…
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When connect to AT&T fiberoptic, Bitdefender blocks a port scan attack from a masked IP address
As the title says... I'm being port scan attacked which gets 'blocked' yet something still disables my network adapter. I simply netsh winsock reset in command prompt and restart computer and am able to connect to other WIFIs again. It's all very strange and I do not know enough to have even the slightest clue of what is…
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i am getting this file(Trojan Generickd) again and again every 5 min, how can i resolve this issue?
is there any problem? coz this is giving me notification every 5min and disturbing my work, what should i do? please help
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Is krnl.exe safe?
I don't know if it's safe or not, many other people are saying it's safe, while others are saying it's a virus.
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Windows Security not operating with BitDefender?
During a routine update from BitDefender, I received an onscreen message that Windows Security was not operating. Is this something Bitdefender causes or was Windows Security just bumped off when i purchased Bitdefender? Thanks.
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COMPATIBILITY WITH EXPRESS VPN
Hi! Does the Bitdefender anti-virus/malware protection etc function (fully) when I'm using my Express VPN? Thanks!
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Refund
Hi Admin. I raised Tickets # 1008405364 for the cancellation of automatic subscription and refund of my amount but did not get any response. I don't know from where to track my ticket, kindly help me. Thanks & Regards, Thomas
