The Bitdefender Expert Community

I'm having problems with Netgear Armor interfering with downloads and updates from major photography programs; Adobe PS and Lightroom, Topaz Suite. I disable VPN and turn off Netgear Shield but still get the protection message to Allow of 5 minutes which isn't enough time. Once the update gets interrupted it fails and I…

I am working to move from Nordpass. I can not find an import, but I am using both for a while. Everytime I want to activate Securepass, I have to give biometric signin, main Bitdefender login, Securepass login and aditional biometric login. There must be an easier way.

Hi My old windows 10 BD VPN task bar icon was red with green dot when the VPN was active/connected. On my new Mac it is just white and have to click it to show VPN window to get status. Surely BD can add some feature to the icon in Mac (like a tick or cross) to show the connection status? Is there a way to tell connection…

I use the update when requested, but it never updates….days

Why can't i use it execlusively on my own terms rather than depending on Agent's ability to schedule the inconvient timings? plus also wanted to execute the task scheduler to this bitdefender; why can't i do this?

I am experiencing a severe system integrity issue that appears to be caused by corrupted Bitdefender components, specifically Bitdefender DLLs injecting into other applications and breaking core Windows functionality. Symptoms: -Multiple applications (notably Steam) fail to launch with “Bad Image” errors referencing…

It seems like web protection is not suported for Vivaldi in Android, eventhough it's a very trustworthy browser. Is there a plan to add it to the list? This might make me give up on Bitdefender.

What happens to my existing passwords at websites? I have 286 websites with passwords, If I setup SecurePass do they get deleted? If I cancel the SecurePass can I get those passwords back on the sites? Can I access websites from devices not in my 5 that I can setup?

i use an old laptop with what i think is windows 10 this laptop has a lot of issues such as not being able to view my windows update/update windows, the microsoft store not working properly, etc. my gf thinks this is because of malware & when i tried to scan for viruses using bitdefender it quaranteened around 1.8k files…

Pregunto, Bitdefender Mobile para Android detecta malware, spyware, stalkware, RAT, rootkit, stalkware, Zero day, sms ocultos o sms 0, como pegasus, mspy, entre otros?

Hello, On a new Windows 11 Home laptop, I can't get Bitdefender to let me see the USB flash drive I need to use. I did the anti-virus settings "Scan flash drives" to "Disabled" and it still doesn't show. I could see it a few days ago (same USB drive) but now it stopped working. I need to have it always show flashdrives,…

Online Threat Prevention We blocked this dangerous page for your protection *** Accessed by: msedgewebview2.exe Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent. The URL belongs to a JobCrusher Production Application - BUILDY.AI *** EDITED:…

Using Windows 11 with bitdefender and VPN installed and running. Yesterday I clicked a link and started getting popups for McAfee, Norton and Chrome, though they weren't really for those sites. They claimed that my system had been compromised (it obviously had been). When I closed one notification another would immediately…

Protection on dashboard has disappeared which should lead to anti-virus open. Now cannot run scan Peter

I think it may be after an upgrade to a Gigabit broadband; bitdefender VPN displays "error code 2" and won't connect.

SafePay has locked my screen with its swirled water pic. I've read 1 post from 2023 that has no answer other than it was referred to some dept. I've tried: Task Manager was unable to end SafePay program from running. Rebooting. Pressing the ESC key. Nothing. I've had other minor issues with SafePay I'm NOT impressed with…

Good day i have bought bitdefender utlimate edition but on user interce on windows or my phone i get total edition. Please note that i bought it from offical bitdefender website If possible send me offical email for custmorer service or chat web page if possible regards

I don't use VPN but I still get charge for it. I want to cancel my subscription.

Hi, I use Bitdefender Internet Security, build 27.0.55.296. When I download emails, I always receive a notification about a phishing attempt from the site cdn.mginfra.online. I read online that a CDN provider can reduce delays in loading website content. Can this site be included in the exceptions list?

Hi there, I assume that this is nothing but upon booting my PC today my bitdefender tray icon briefly dissapeared as Bitdefender did "configuration" on something. It completed successfully and my product has been able to update & scan much the same as always. I did notice that I now have 3 licenses free instead of 1 and so…

I love Bitdefender. Even though I want logs, see whats going on, I have to admit bitdefender does what most people think MAC OS does automaticly ;). Each year I need to bargain to get the discount aprox 40 euro for 1 year subscription for 5 units. Make it the main price, and discount by adding services if people have to…

I think, in my opinion, integrating the WINDOWS HELLO feature to log into the BIT-DEFENDER PASSWORD MANAGER, would make the log-in process much faster and easier for repeated log-in attempts in a workflow, ain't it?

Just Add Digital Legacy

Hi everyone, I've just completed the VPN installation, but after few mins of smooth surfing the VPN get unconnected. I tried several actions such unistall the VPN and reinstall it again, but nothing changed. In addition, once the connection change its status as "not connected" the VPN reverts the enclosed message error.…

Ive changed my password but when getting past a website the new password does not work?

Has anyone got a popup when opening up Fire Fox asking to donate? I just closed the browser, reopened it the popup did not appear again. I would like to uninstall Fire Fox but would I have to disable the Bitdefender extensions prior to uninstalling? Thank you

I have a browser extension for making a youtube video play in picture-in-picture mode. However I think Bitdefender blocks this picture-in-picture as I get a Windows notification sound and no popup. How can I check and/or resolve this?

What I would like to see as a feature is the ability to whitelist any Wi-Fi network. For instance, if you are at your home network or your office network, the VPN does not activate. However, once you do change network or go to mobile internet data, the VPN kicks in automatically. Ideally, if you can set up your own…