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How to switch off "Prompt for Password"?
When scanning 16TB disks it can take a while. I try to do that when I am not doing anything on the PC so it will be ready when I return. However, the running task will prompt sometimes for a password when it encounters a password protected file. But since I am not there to override, it just stops there. When looking at the…
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Removing device from Central
If I remove a Windows device from Bitdefender Central, what does the user of that device see? Is there a popup saying that Bitdefender is no longer valid? Or something else that happens? I need to remove a device but need to know what will happen on the other end afterward, in case there are questions.
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The Default Phone Master App
Nowadays many new Android manufacturers have entered the market who do not allow well-known antivirus programs to obtain essential permissions such as accessibility, which are crucial for protecting devices. Most of these phones come with a preinstalled Phone Master app that is malfunctioning by failing to exempt antivirus…
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B.d. is not reversing the update interval time to 1 hour in auto profile mod
B.d. is not reversing the update interval time to 1 hour from 12 hrs after finishing game mod in auto profile mod.
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Anti A.I. based scams
Bitdefender should detect AI-based fake audio/video calls. That would provide great security and peace of mind to the world.
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QD:Trojan.GenericKDQ.008752F6E5 is this a known issue?
Hello to all I try to install LGMV Bussiness 1.29 from LG source which is trusted. This program is a service tool for monitoring of VRF air conditioning systems Windows 11 After 99% of installing process Bitdefender stops the installing and display a message that the desinfection is in course and in cronology I found that…
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Detected threat while doing iPhone local backup
I was doing a local backup of my iPhone on my mac (via USB) and Bitdefender suddenly reported a threat saying I had to remove it manually: Nombre de la amenaza: Trojan.Ciusky.CryptedAit.1 Ruta: /Users/user/Library/Application Support/MobileSync/Backup/ 000…01-…FA001E/Snapshot/ 13/13bf4a5121fc…486f5b8e.upload=>…
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Windows 10 support after October 15
Hi everyone, How long will bitdefender still be supported for windows 10 after windows 10 EOL? I'm planning to get the windows 10 ESU that gives me an other year of security patches from microsoft, this might be extended even after the 1 year ESU and then there is always zero patch as well.
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BD keeps blocking a piece of software
Hi there, Since this week BD stops a software program that I have been running with my flightsimulator for 15+ years without any problem. Now I can't use that program as BD says "DotNet tried to load a malicious resource detected as Generic.Dacic.6232.501FC622 and was blocked." How can I make this program to work again?…
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Does most up-to-date Bitdefender 2025 " Rescue Environment " deletes this post location files?
Files from excepted locations in the following " Antivirus " scans: " On-access scan ", " On-demand scan " and " Embedded scripts ", and in the following scan: " Online Treat Prevention "
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Bitdefender System Tools
Hello! I would like to recommend that Bitdefender adds system tools, something similar to Microsoft's sysinternals but it's built into Bitdefender. This allows users to diagnose any issues and check their system for suspicious activities without having to download more applications.
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How to Get Bitdefender Free Trial 90 Days
Could someone kindly guide me on how to purchase a plan with a 90-day free trial? I would greatly appreciate any assistance. Thank you in advance!
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bit-defender's puzzling behavior
i tried to browse a website which returned with that page: Q no ! : was it asking for my password set to unlock bitdefender settings? 2. : entering the password is safe there ? 3 : i entered password which did not work , disabling web protection feature get me to the required website but WHY I DO NOT SEE any EXCEPTION FOR…
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Forum's 2 fac.auth. did not work
even copied the same code from my e-mail
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whose fault is it?
Dear Bitdefender Team, Today I completed the purchase of one of your products via your official store (store.bitdefender.com). Moments after confirming the order, your own antivirus — installed and fully operational on my system — promptly flagged part of your checkout process as a web threat. Specifically, the URL…
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Problem sending email with VPN activated
I have just installed the new VPN addition to BitDefender Free. I sent two emails which went into a local folder outbox instead of being sent normally from my email account. Fortunately neither was urgent and it was by chance that I noticed it. I had pause VPN and copy and paste my replies into a new email in order to get…
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Bitdefender VPN blocks access to ALL websites
When I turn on Bitdefender VPN, I'm basically unable to access the internet. This doesn't happen with other VPN's like Norton's. I don't know if there's something wrong in the settings that allows this to happen or it's something else. I would love a response from someone who might know. Thank you.
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GravityZone Cloud console not updating status of some clients
We run into occasional issues where the console shows a client as not having been seen for some time and it being out of date. However if I look at the client itself, it is up to date and auto updates as it should be. Typically if this happens the only way I have found to fix it is to uninstall the client and reinstall..…
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BD Premium VPN and Steam App for Windows not starting
I have been using Steam for Windows for decades and Bitdefender Premium VPN for about 2 years. Over that time both haven't caused me any problems until a few months ago. Firstly after finishing playing any Steam games the Steam Cloud has an error and says it cannot update. So before I turn off my PC I disable the VPN and…
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Password manager in Total Security
According to the website Total Security is supposed to include a password manager, but when I go to my Bitdefender Central the only option is SecurePass which is only available on an additional subscription.
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Extension, master password, and vault
Hello, I somehow seem to have installed the password keeper (?) and set up a master password. Now, every time I go into safepay, it asks me for my password, noting I haven't used this device in awhile, which is not true, then asks me for my master password to access the vault, while seemingly not allowing me to proceed…
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SecurePass does not list Safari as a file type
The pulldown menu located in SecurePass>Settings>Backup & Restore>Import Passwords>Select File Type does not list Safari as an option. How do I import Safari passwords?
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Move Acounts from one folder to the other
Recently I switched from Lastpass to Bitdefender SecurePass to have it all in 1 package (Websecurity, Password Manager and VPN). I imported the passwords from Lastpass to Securepass. Ended in a folder with timestamp and I know there is still no possiblility to move multiple Accounts in one go to a selfdefined folder. So,…
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Question about VPN locations like China
Hi. I am humbly wishing to ask the Bitdefender community who maintains the VPN a question. Is there a planned date when China will be re-enabled or activated as a VPN location? Secondly, is there a planned date to restore Russian VPN functionality? Please understand that I come from a place of curiosity and am respectfully…
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Meta Quest breaks Nvidia driver, persists after boot
Hi, I'm on a Windows 11 Professional in Italy, running BEST with all modules under my license active and ON. Whenever I plug in my Quest 3, and I turn on Oculus app, it usually spawns 3 processes, 1 service and 2 others. I am facing an issue where it seems that my Nvidia driver exhibits behavioral differences from a Quest…
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Introduction Dario Schiraldi Deutsche Bank Executive
Hello Community, Dario Schiraldi, an Executive at Deutsche Bank, brings more than 20 years of international financial experience, having served in key leadership positions at leading global financial institutions. I’m joining the Bitdefender Community to gain deeper insights into cybersecurity, share experiences with other…
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Bitdefender VPN seems to block many email messages and legitimate web sites from loading
Bitdefender VPN seems to block some email messages (they come up as "no content" unless I turn VPN off) and legitimate web sites from loading (the sites simply time out, just plain won't load). This includes messages from legitimate companies with whom I have accounts, and from some friends, as well as from our synagogue.…
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Activation and extend - different product?
Hi: I have 2 subscriptions of 5 devices of Bit Defender total security. I just bought the Bitdefender Family pack with 15 subscriptions, as I was told that it was also total security. I was trying to activate and extend my current subscriptions, but I wasn't given the option to. Is that because it seems to be a different…
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Refund, and Cancel Auto Renewal
I have tried to filled in the form online to request refund, but the website just keep loading without any response. I also need to cancel auto renwal of my subscription. I am extremely unhappy and felt cheated. Will reolve to court if dont get it resolve ASAP.
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Windows 11, Bitdefender Antivirus Plus 2024
Der Savepay funktioniert seit ca. 2 Wochen nicht mehr. Nach Gebrauch reagiert mein Computer überhaupt nicht mehr, es stürzt ab. Der VPN Schutz ist nicht mehr aktiv, die Farbe bleibt rot. Eine Neuinstallation von Bitdefender Antivirus Plus ist nicht möglich, da es vom Bitdefender aus für mich unerklärichen Gründen keine…