-
Adding 1 year gift license to a still 1 year subscription
How can I add the one year gift for Total Security to the year I already have (about 385 days remaining), thanks.
-
Installation of Bitdefender on Windows 11 stopped by Microssoft Store
Hello, I hope some can help me out. My man got a new computer with windows 11. When I opened the downloaded file on his computer, it refuses to continue since it does not exist in Microsoft Store: And there is no app in Microsoft Store. How can I get around this? If anyone could help me; i would be really grateful! Kind…
-
Belles fêtes de fin d'année à toutes et tous !
Bonsoir à tous, Quelques mots pour souhaiter aux personnes qui les célèbres, de belles fêtes de fin d'année (Noël et nouvel An). Prenez soin de vous. Cordialement,
-
Password Manager
I cannot access the Password manager as I do not have the password and when I try the recovery code I am told it is "too old" or "already used". Do not know what to do ??? need to protect my passwords. please help!
-
Come say hello and tell us about yourself!
Welcome to the Bitdefender community! Regardless of the fact that you've been a Bitdefender user for a long time or it's the first time you use our products, we'd like to give you the opportunity to share a bit about yourself with us and everyone in the community! You may find that you could meet people who share in your…
-
Does the VPN enable you to watch UK TV (specifically Channel 5) from abroad
Hi all I have the premium subscription. Access to BBC channels from abroad using the VPN connection to a UK located server seems to work well. But Channel 5 does not. Is there any known issue with accessing Channel 5 in this way. Get an error message saying it thinks the connection is coming from outside the UK despite…
-
VPN is not connecting.
connextion is failing to connect.
-
Política no toma en cuenta el control de contenido
Hola, Con la ultima actualización las categorías se fueron a perfiles de configuración, y la política dejo de bloquear las páginas que previamente se habían ingresado. Ya lo intento con exclusiones y no me esta bloqueando ninguna página web ni como página independiente o por categoria. Saludos
-
VPN is very slow
Now a month, if I open the VPN program, the internet is very slow I hope the problem is solved, thank you
-
One of my bitdefender Gravity Zone license is missing
I was add new Gravity Zone license in portal but my old license is missing, how can i contact the support or how to solve.
-
Possible to only Exclude replacing HTTPS certificate from Network Protection
Hi We currently try to only replace HTTP certificate for our web DLP solution and remain other encrpyted traffic being intercepted but failed. We have checked the general settings and noticed that simply just unclick Scan HTTPS doesn't stop replacing the certification but disble the feature only. Does anyone have faced…
-
Bitdefender Anti-Tracker Chrome Extension vs. Canadian Tire
Of Interest Only to Canadians I had been puzzled for some time that when I went to order online at Canadian Tire, there was no option to sign in showing in either Chrome or Edge. It had been working correctly up until a few months ago. Several days ago, I decided to investigate. I have the mobile Canadian Tire app for…
-
Cleaner Like Settings
Hello, I have used CCleaner for years. Yes I have heard the stories. So I started with Glary Utilities for a while and uninstalled that. : ( My Question is: Doesn't Bit defender have something that will delete my Temporary Internet Files and cookies etc. I have done some research what would a cyber Pro use for his cleanup?…
-
Is there a way to set Gravityzone's portlets to live update?
Hi, I would like to know if there is a way to set the portlets in gravityzone to update automatically live instead of having to click the refresh button? Will there be a future implementation soon? Hope to hear from you soon. Best Regards, Flanksy
-
Please help me with Chrome issue
Suspicious connection blocked Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an expired certificate to ws.archive.calamari.systems. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and…
-
Windows is freezed because of Bitdefender
This is happening several times on my computer since last month. Windows is getting frozen and I just can't work with my computer anymore after that. To see what the problem is I opened the Task Manager (which takes several seconds to open and refresh the list of apps) and I noticed more than 16 Bitdefender Background Apps…
-
Password Manager 1.3.0 Loops, Keeps Asking for Login Information
I recently received a Samsung Galaxy S23 Ultra, Model SM-S918U, running Android version 14 and OneUI version 6.0. I already have Bitdefender installed on the phone I installed Bitdefender Password Manager from Google Play. The following results occurred: The icon is placed on my home screen. Tapped on the icon. Told Intall…
-
SoftRaid
I received a message on my machine (an iMac M3) (not sure where it popped up) that BitDefender is incompatible with OWC SoftRaid. I have a SATA external array that was created using this software. I can find no documentation of that incompatibility and I'm wondering if it is actually true. Any thoughts?
-
Option: Scan only new and modified files. [Problem]
1- Under Protection Features, I open the AntiVirus window. There I select Advanced and make sure that the option, "Scan only new and modified files" is checked ON. 2- Now I start a full System Scan. 3- Going back to the Advanced options menu in the Antivirus section, (while the scan is still running). I now see that "Scan…
-
Passwsord manager install/use on Samsung TV
Most apps require credentials which becomes an issue when you need to enter them latter. Could d the password manager application be installed/used on Samsung TV and be used to auto fill the credentials. I do have password manager on my phone but that requires entering the credentials manually.
-
Bonjour, est il possible de récupérer des fichiers piratés avec extension .jpg.0xxx
J’ai subi un piratage, les extensions de mes photos ont été changées. Voir fichier log en pj
-
Is there any way to copy the password suggested by BitDefender password manager?
When providing a password to logon to a new site, Password Manager has a useful feature to generate a strong password for you - BUT I DON'T use it! Because I can't find a way to copy the password to clipboard, and password manager doesn't always recognise the logon and offer to save it, which then leaves me with a new…
-
Bitdefender Password Manager on Android 14 (NOT BETA)
For months now it has been reported that the Password Manager wont work on Pixel devices running Android 14. For months we have been told that engineers responded with with an email insert date of email here: This is as useful as a screen door on a submarine. Their email doesn't offer a fix or an Estimated Time to Repair.…
-
False positive?
Hello, I got an app quarantined because of an error 'Trojan.GenericKD.70373738'. I've used this app in a portable version without problems. But when I tried to install it, it was blocked by BitDefender. It was also referenced as dangerous by Vivaldi Browser. Is it infected or is it a false positive? Thank you.
-
How could I recover a backup of Bitdefender Wallet
My laptop has crashed and I want to recover my passwords from a Wallet backup . A new installation doesn't support this anymore, because EOL When I use bdwtxcon.exe to make a csv file, it can't find the wallet because it's not in the suspected map, and I can't copy to it (no rights). Is there a work around?
-
bdservicehost.exe is using 2.5GB+ or RAM
New user to BitDefender here. Switched from ESET about a week ago. I'm noticing unusually high RAM usage by bdservicehost.exe, as I said, around 2.5GB of ram being used at idle (no scans or anything happening). So far I've tried turning BD services on and off, and also manually activating movie profile (as those things…
-
how to remove password manager
I'm having problems with password manager. ANY suggestions?
-
Billing from two sources
I just realized that I am paying for Bitdefender VPN through my Apple Subscription as well as directly through the Bitdefender website. One expires in May and the other one just renewed at the beginning of December. How to I get a refund from one account or the other?
-
Nexus Personal used for Serbian tax certificate detected as malware without explanation
Hello! How it could be that the official application used for working with digital tax certificates Nexus Personal from www.halcom.com site is detected as a malware without any explanation what type of malware is it? Bit defender thought very long time then showed 103 application is blocked, then it removed the driver I…
-
code de sécurité non validé en boucle
ireJe ne peux pas écrire sur ce chet pour expliquer mon problème. Je vais essayer . Je ne sais pas ce BOUILLI .impossible d’escri