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Another question about resetting my PIN
Thanks for all your replies and help but I don't have a secure pass and I never did. I just had the app and in the app you have the option to use the feature app lock that locks some of your apps and when you lock your apps you were asked to put in a PIN number or to choose a PIN number rather and that's the pin number I…
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Can Chrome trust the SecurePass extension?
Hello, When trying to add the SecurePass extension to Chrome from https://chromewebstore.google.com/ a warning window pops up saying secure browsing does not trust this extension. I just followed the link from Bitdefender Central. Given the already low rating and complaints is it even worth installing? Thank you
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Password Manager or SecurePass
I'm a non-techie installing Premium Security on 2 Windows PCs, 2 Android phones and an iPad. Overall it's been much less confusing and maddening than the departing No**on ;-) However, being invited to install both Password Manager AND SecurePass threw me, as I'd read that the latter replaced the former? I plumped for…
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Bitdefender Antivirus Plus - Remove VPN Nag Pop-Up
Build 27.0.49.354 Bitdefender constantly has a pop up asking to turn on VPN. I dont want Bitdefender VPN. When I click on "Dont show again", it shows it again later on or when I turn on my other VPN. This is annoying and should never pop up again if I selected it to not show again.
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Setup to allow Remote Desktop to work
OK before people tell me to search I've already searched, found a whole load of irrelevant posts here and elsewhere and not solved the problem. My setup - two pc's, one laptop, all connected to the same local physical ethernet (no wifi connections). All three running bitdefender. PC 1 - this is my new PC and I want to be…
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Variable duration of the full scan
Hi, you might be curious to understand why the times of the full scan are very variable. The first full scan I did after installing Bitdefender lasted about 2 hours and 30 minutes (more or less). Another full scan I did later after a few months lasted about 2 hours. While yesterday I did a full scan that lasted over 3…
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Safepay no longer prints to default printer
Hope someone can help. Printing when in Safepay has always worked correctly until one day it didn't. The default printer shown in the footer of the Safepay page is correct (a physical printer) but when asked to print it now just opens up Microsoft OneNote. I don't understand what could have caused this change or how to…
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Why does Bitdefender change its own settings?
I've seen Bitdefender do this before, but why will user set settings not stay set? For example, I set NOT to scan DVDs. It works for a while, then it sets itself back on again.. I set scheduled scans up. Bitdefender ignored them most of the time. I deleted the scheduled scans. Now Bitdefender runs a scheduled scan, but not…
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Fake email from Amazon
Hello, For information, I share with you the phishing attempt with a fake email from Amazon regarding the "Amazon Prime Family" subscription that I received today. As you can see from the first screenshot the email address is suspicious. Regarding the second screenshot I have hidden my personal information (email and bank…
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App Lock Keeps Turning Off
I've found that the only way that I can keep App Lock working reliably on my Android phone is by turning off battery optimization for Bitdefender Mobile. If I don't do this then I have to reboot the phone, after which App Lock will work for a short while and then quietly quit. By "quit" I mean that no apps are locked. I…
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I am using bitdefender Mobile Security in my Android mobile and app lock not working?
My mobile app lock is not properly working. I have set all app on app lock in bitdefender setting with biometric lock and also add as admin in permission setting. Sometimes it ask for security pin and some time it wouldn't ask. Please reply for my query.
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COM AddIn in Word
I have a COM AddIn in Word that automatically updates itself by generating a batch file and spawning a process to run that batch file with the Windows shell to update the COM AddIn when Word is closed. BitDefender blocks this. How can I tell BitDefender that this is expected behavior and allow it?
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Pop-up notifications
Nothing I've seen here so far addresses how to turn off the annoying pop-up notifications. I have everything turned off yet I still get pop-ups about new devices, blocked suspicious activity, etc. It's frustrating when I'm gaming because the pop-ups cause games to pause until I close the pop-up window. There is nothing…
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Entering a subscription
Hi all, I have bought a 2 year subscription and when I enter it, it keeps asking me for my credit card details for renewal. I don't want bitdefender to have my credit card details at all. How do I get around this? Seems ridiculous I have to give my credit card details for something I have already bought! Cheers, Will
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False positives with Bitdefender
I’m writing to report a false positive regarding the domain [*url removed by @Flexx*], which Bitdefender is currently flagging as unsafe. This domain is completely safe and serves as a privacy-focused tool platform. It includes: Custom profile pages for users (similar to Linktree), A secure email aliasing service to help…
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SecurePass Not Ready for Primetime
After suffering with poor instructions and plodding my way through exporting and then importing my Password Data (PW Manager to SecurePass), I was finally, able to access my login details for the various sites, etc. I need PWs for. Today, Bitdefender locked me out of SecurePass in my browser and I was forced to input my ID…
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SecurePass - Still Needs Work!
I had been a satisfied Password Manager user for over a year. Saw the hype around SecurePass and started using it a month ago. I am always willing to try new stuff in the hopes that it will make things a little easier for me.😄. I have been a Windows Insider for years! So far, SecurePass has not lived up to that…
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Made the mistake of "upgrading" to SecurePass
I really like the Bitdefender suite and had everything working great with Password Manager. My license is up for renewal at the beginning of January. I was planning on upgrading the security suite. I switched from Password Manager to SecurePass and I have to say I'm extremely disappointed in the product. Unfortunately, I'm…
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Bitdefender subscription not renewed. Does windows defender antivirus auto re-enable?
Hi. In windows 10, if bitdefender's subscription has ended and is not renewed (planning to renew at a future date, in a week or two), shouldn't bitdefender total security disable its antivirus and re-enable the windows defender antivirus automatically when this happens? Is there a way to re-enable the windows antivirus…
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Europol: “The Hidden Internet Is No Longer Hidden..."
Europol this week has announced the arrest of 179 vendors of illicit goods on the dark web, in a coordinated operation known as DisrupTor. According to the press release, operation DisrupTor follows the takedown of Wall Street Market, the world’s then second largest illegal online market in the dark web, which provided…
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Is B/F compatible with Chrome Book Windows 11?
When attempting to download on Chrome Book, Windows 11, laptop, the following message appears, "This product (B/F) is not available for this platform". Yes / No ?? Any suggestions. TYIA
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How Do I Configure The Firewall for Webdav Connection?
When I work from home, I access my office services through it's Webdav connection. I currently use Netdrive, which is very flawed in that it causes sync issues, resulting in files being randomly locked and deleted from the server. I've finally got the built-in Webdav service in Windows working, however, I can only connect…
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Digital Security Protection
Hi All, I am new to these discussions and I apologie in advance if this topic has already been talked about. My concern has to do with maintaining all the items the Digital Identity Protection app identifies as vulnerabilities and excesses in one's "digital footprint". My main concern is how many "services" are listed in…
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Moving from the freestanding SecurePass to the one included with Total Security
My Internet Security and freestanding SecurePass subscriptions will expire in a few days. I have purchased and Installed Total Security to replace them. My question is how do I handle the move from the freestanding SecurePass to the one included with Total Security? I have deleted the extensions from Firefox (and Chrome)…
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LibreScore.exe HybridAnalysis and Virustotal reports - False Positives?
I've had a program on my computer called "LibreScore" for a while, but Bitdefender has never picked up on any of the system scans I regularly performed. On a whim, I decided to run it through Hybrid Analysis and Virustotal, and the former flagged it as malicious. The Virustotal results show that's its flagged by 2 out of…
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The Default auto location is my own country
VPNs are banned in my country. Previously, the default automatic server locations were Denmark and Sweden. However, the current default automatic location is consistently the country i am living in. This could lead to users being arrested, as VPN usage is prohibited here. While it undeniably offers the best speed, but this…
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Looking to buy Bitdefender VPN
Hi, I am looking to buy Bitdefender VPN but I need to know beforehand if it works with BBC iPlayer, BBC Services and soon to come BBC Radio online restrictions or if I should save my money and look for other VPN services.
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Long delays when opening images using ACDSee Quick View
I am experiencing painfully long delays when trying to open images using ACDSee Quick View. New install on a new computer, running a trial to see if this works better with my VPN than McAfee did. Everything else seems OK, but waiting 4-5 seconds to open any (even small) image files. These were instantaneous to open…
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BD using 73% of Android battery
Pixel 7a with a new battery. It's my wife's phone and she's about to be traveling for the next week, so no choice but to completely uninstall BitDefender. BitDefender according to battery usage stats is using an astounding 73%. That explains why her phone is running out of power at an appalling rate. The original battery…
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Difference between ios web protection vs vpn with ad block & anti-tracker
Hi, I understand that on IOS web protection & VPN cannot run concurrently and I am not asking about that aspect of the design. What I am trying to get a better handle on is the difference between using Web Protection versus just using the VPN with ad blocking and anti-tracker enabled. Does web protection offer additional…