Bitdefender Total Security - BSOD - Windows 10

DanielPT

minidumps.zip

Hi, I am having a problem with Bitdefender Total Security on my computer. When the PC starts, I enter the password and when I enter the desktop the computer freezes and the blue "BSOD" screen appears. It took me many days to realize that the problem was with Bitdefender. In safe mode I uninstalled bitdefender and installed another antivirus and I haven't had any more problems since about 2 weeks ago. Today i reinstalled Bitdefender and the "BSOD" appeared again. I had to start Windows in safe mode, uninstall Bitdefender again and reinstall another antivirus. I am attaching the minidumps. How i identify the problem?

Flexx

https://community.bitdefender.com/en/discussion/101529/bitdefender-total-security-bsod-windows-10

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

The support team may need logs and will also assist you in generating them.

Regards