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How to remove/ prevent parental spy app ?
My Android phone is likely get infected by those apps for misusage. I already tried to factory reset but I'm not sure if it is enough or not? Can you pls give me some advices on this subject? I've installed anti virus program bitdefender and one more. Is there anything else that I have to do?
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I lost my recovery key
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Pagefile.sys listed as trojan
Hey, I was running bitdefender as I usually do when I start my pc, and I got a pop up that "D:\pagefile.sys" is infected with "trojan.pws.ebaypass.a" as well as two temp files in bitdefender were also infected with this. Bitdefender deleted it's two temp files but I'm stuck with what it says about pagefile. From looking up…
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Michigan woman loses thousands in Gift Card-fuelled Tech Support scam
A Fairfax man, Sunyu Qian, has pleaded guilty to orchestrating a series of scams that defrauded victims of over $1 million. Among these fraudulent schemes, Qian used a sophisticated cyber-security gift card scam that tricked unsuspecting victims into purchasing gift cards to “resolve” fabricated subscription issues. Months…
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Forget Bitdefender
New subscription. Microsoft will not verify product and Bit defender unable to assist. Have spent 2 days on this and just as difficult to get my subscription back
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Bitdefender Online Threat Notification
Hi I consistently receive this notification from Bitdefender everytime I open Chrome browser, and keeps notifying me every 2 minutes, which is rather annoying already. I've noticed I had this after rolling up a Windows update. How can I resolve this like if this is a malware thing can it be removed? Or at least the…
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Uncorrected Distorting in Apps
I thought I had this corrected with updating the driver and setting the text size to 200%. It was working great for days. Several days of all is well. A number of shut downs and restarts over days when I go to bed. Shut down the machine last night when all was working good. Restarted this morning to find that when I now…
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Controlled Folder Access
Whilst running Bitdefender, Windows Defenders "Controlled Folder Access" cannot be used, as Defender Realtime Protection must be enabled, which Bitdefender replaces. This feature would be extremely beneficial for a number of use cases. Would Bitdefender consider implementing such a feature under the Ransomware Protection…
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Feature Request: Device heartbeat on Bitdefender Central from installed clients
Good Day Everyone, I would like to share my idea regarding the feature request where if it is possible to add a way to track if the Bitdefender Client is still installed on the client or if it has been uninstalled. Currently on the Bitdefender Central website, we are able to see the device Vendor, Mac address and know if…
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Updates take a long time and render my PC unusable while updating.
Why can't I choose when to run the update so my work is not interrupted?
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Remove, or make optional, the Bitdefender "safe" label in Email Protection
For me, having the "Dangerous" label is all that is required. By definition, all other incoming emails are safe. I don't like getting every single email tagged with a useless label. It should at least be optional if users want the "safe" label. Yes, I know that some users might not understand that Email Protection only…
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I am unable to download my newly purchased Bitdefender. Can you assist?
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Data breaches showing on Bitdefender Mobile app
There is a list of data leaks showing on my Bitdefender mobile app. What do I do about them if I never used those websites or created those accounts? Attaching a screenshot here from my phone - please let me know what to do? Thanks, Sally
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How can I clear the history of blocked threats from Bitdefender Central?
I think there has to be some way to clear the history of blocked threats in Bitdefender Central to protect the privacy of each user. What do you think and do you know a way to do it?
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trojan.genericKD.74065074 is this a false positive
File: "Redragon S136_Setup.exe" from redragon
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Pages/Apps not loading while using VPN for mobile security |only when switching from wifi <-> mobile
Dear Bitdefender Community, I’m using bitdefender mobile security on my iPhone 12 Pro with the latest iOS version and bitdefender app is also up to date. Sometimes I need to switch from WiFi to mobile network or vice versa with pages are not loading or apps not loading with internet use. Apple said that it can be caused by…
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What is the path to start BitDefender's VPN?
I was having about a 1 second to 50 second delay for Windows 11 to display the desktop icons. The delay varied. The task bar displayed and then had to wait for the desktop icons to display. I found that the delay is being caused by the BitDefender VPN app in Win11's startup. Disabling the VPN app from startup, the desktop…
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How should I organize my spreadsheet for password import?
Hi, I apologize if I don't organize this right, I am new to the community. I am trying to import all my passwords from Norton, but when I go to do it, I see they dont have the option. Any help?
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Leage of legends gets blocked by Bitdefender
This is really outrageous. This happened a lot of times. It blocks the loading screen before a game starts. I need to turn off every protect except anti-virus. You know what's worst? I even did a lot of exepctions for the game but it doesnt help at all. Im using Bitdefender Toal Security
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Any issues on Mac With Bitdefender starting recently?
I've had 6 mac users report issues where the screen "jumps" around and appears to open windows for no reason. Not sure if it's related to BitDefender, but checking to see if anyone else has had the issue.
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Evidences on file shredder
I want to have evidences that I use bitdefender file shredder to eliminate all the customer data (included personal data) used on a project. it is possible?
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I have a Total package through by subscription with Best Buy
why do I continue to get solicitation to renew me subscription because it is expiring? I pay monthly.
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Bitdefender Install on Windows 10
I cannot remember the Admin password. Is there a way to install Total Security package without the Admin Passord on Windows10?
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If a device has 2 admin accounts, wouldn't it still register as the same device?
Recently I have made another Admin account on the device I constantly have to sign in on to get to my account. Mainly I did it to see if it would give me the message, "new device sign-in…" Which, indeed, it did. However, it also gave me a 2FA issue, as well. Wouldn't BD show it was the device I normally use, especially…
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is this a hacking attempt ?
i installed this software from M.S. store ( check screenshot no 1 ) After the installation when i opened it, bitdefender informed me about a threat ( check screenshot no 2 the website to which the discussed software was about to communicate was inaccessible when i tried and gave this error ( check screenshot no 3 ) plz let…
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Where are the scan logs?
Where are the BitDefender scan logs in the app itself, and the folder location of the actual files?
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Feature Request: Bitdefender VPN Extension for Seamless Browser Integration
After reviewing various Bitdefender products and finding their capabilities outstanding, I am now focusing on Bitdefender VPN. It is available both as part of the Bitdefender antimalware suite and as a standalone product. I think Bitdefender should create extensions for Chrome, Firefox, and Microsoft Edge Chromium. This…
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bduserhost.exe is False Positive
So I was browsing process explorer and noticed that bduserhost.exe was flagged by the virustotal function. It was flagged only 1 time by a small time AV on virustotal. I'm pretty sure this is a false positive. I would also like to point out this virustotal flag appeared after I updated Bitdefender Total Security to build…
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No definition updates in two days for Antivirus for Mac
Just letting the mods know that this has recurred again. Since we are used to twice daily updates, this is an unexpected behavior. Suspect the issue on the server end, since no issue connecting to the server, but am just told I am "up to date." Nothing urgent, but since this has occurred in the past, wanted to make the…
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Checking other email clients OTHER than ONLY Gmail and Outlook
Ok, I don't sign up for discussions often. I just don't - but I feel I need to do so here. I have searched and know this topic has been discussed at various points in time and then… goes away. So I am reviving it - and maybe adding a twist. All cards on the table, I do like most things about Bitdefender. Has it prevented…