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trying to open an online account
Used both Chrome and Edge, cleared my browser history, restarted my laptop. When signed into a brokerage url and trying to open an account I am allowed access to a certain point, then it tells me I cannot go any further. the URL shows system-error. Company has indicated that it could be my browser or my antivirus on my…
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Windows 11
Hi. New laptop with Windows 11 installed. Finding it not compatible with BD antivirus. Do you offer a product that runs a Windows 11 device in S mode????? If so, how do I get please. Ta in advance.
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offline weekly update problem
i today get weeklyx86.exe from this link https://download.bitdefender.com/updates/cl_2022/x86/weekly.exe but afte install udpate i checked in plugins folder file update.txt : Update time: Fri Jun 13 16:37:48 2025 Signature number: 10444448 Update time GMT: 1749821868 Version: 7.99013 now time is 6 july but i get update 13…
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The Vpn doesn't work in Egypt
Bitdefender Vpn doesn't work on my devices on windows and android It cannot even offer my IP
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Scan results incorrect
Why do scan results always indicate I am not connected to WiFi even tho I am?
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Remove Norton on new laptop?
I've bought a new laptop. How do you remove Norton. First, remove the app in windows? Or I have to download the remove Norton app? Or, I hope so, Bitdefender fix it when i instal the bitdefender app, bitdefender automatically remove Norton? I am happy with defender, and my subscrition is not at the end? …
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Green Check Marks in google search results upside down?
When I google something sometimes the check marks are there and sometimes they're not even though I never change my settings in bitdefender or anything. Today I googled something and the check marks are there but they are upside down for some reason. I'm assuming just a random glitch maybe but it's not just one random…
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2FA trusted devices
Hi everyone, Since I've enabled 2FA I had 5 trusted devices but only logged in from 2 of them, now 3 of the trusted devices are removed but I did not remove them. Do trusted devices get automatically removed when not being logged in from for a certain amount of time?
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Why does Bitdefender VPN stop working after return from Windows Sleep or Hibernate?
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Feature Request: Device heartbeat on Bitdefender Central from installed clients
Good Day Everyone, I would like to share my idea regarding the feature request where if it is possible to add a way to track if the Bitdefender Client is still installed on the client or if it has been uninstalled. Currently on the Bitdefender Central website, we are able to see the device Vendor, Mac address and know if…
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Post-quantum cryptography for Bitdefender users
Hello Bitdefender community ;) I'am opening a discussion about the future of Bitdefender for individuals with regard to quantum cryptography. Indeed, it's 2025, and some security compagnies are already using post-quantum protection for VPNs and soon password managers. Bitefender's direct or indirect competitors, such as…
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Malware scanning tool for Linux users... When?
Hello Bitdefender community, Althought the developement of a Bitdefender antivirus for Linux is still premature given the numbers of users worldwide (4% worldwide, but the percentage is constantly growing) it would be very tempting, from an ethical point of view, to develop a free tool to detect malware (an antimalware…
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Can't connect to VPN get update screen instead
Can't connect to VPN, I get a upgrade VPN message and can't connect to VPN
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Like , insightful buttons on bitdefender's forum
Previously Like/dislike/off topic/insightful options should be highlighted to avoid mistakenly clicking on the same button again. As there are several threads it can make a confusion.
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Malware in GNU radio ?
Hello, I am trying to install GNU radio on Windows 11, it is a widespread and open-source signal processing software, from the official website. It redirects me to this git repository https://github.com/ryanvolz/radioconda but each time the installation process is interrupted by Bitdefender and I get this message. The file…
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how to disable scripts?
I cannot login to my app when using bitdefender VPN and windows. I get an error that I can't login when using scripts. If I type in my login/password or use the virtual keyboard, I get the same error. It also states to try again after turning off scripts. How do I turn off scripts in the bitdefender VPN?
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Upgrade Bitdefender total Security to Bitdefender Total Security Individual
Has anyone else received an email from this email address connect@hello.bitdefender.com telling them that your Bitdefender Total security subscription has been upgraded to Bitdefender Total Security Individual? Under What's New it says Bitdefender Password Manager now includes, securing and simplifying your password…
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Trying to remove file manually, path doesn't exist?
Using Mac OS, 15.5 and BitDefender keeps sending me this: Threat requires removal,Today at XX:XX ^Feature: Antivirus We identified a threat that needs to be manually removed. Threat name: JS:Adware.Cryxos.14449 Path: /Users/MYNAME/Library/Containers/com.apple.Safari/Data/Library/Caches/com.apple.Safari/WebKitCache/Version…
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Bitdefender version update failing, serious issue
Hi everyone, My bitdefender tried to update to the newer version, the icon of bitdefender then disappears like it always does with a version update but then doesn't reappear. After reboot bitdefender is loaded again at start but then after 15 minutes it tries to update the version again and again fails. In the "info" it…
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Introduction
Hello everyone I am new in this community I wanted to say hello!😀
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Bitdefender ask me to reactivate my protection with extra charge after 1 week of purchase
My issue is, my hubby purchased Bitdefender Premium Security on June 21 and after a week there was a pop up says my Subscription ended and was told to reactive it with another purchase. I don't even know am I really being protected from malware now. This is really stressful trying to contact the Bitdefender. I made a…
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Automatically upgraded - can I downgrade again?
My Bitdefender Internet Security is due to renew next month and I was going to look for discounts. But today I was automatically upgraded from Bitdefender Internet Security to Bitdefender Total Security without warning or consent. I then received an email telling me my new renewal price is £84.99 reduced to £54.99. In…
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Bitdefender suddenly blocking many sites? (Even Facebook, previously allowed sites)
After the latest update it's blocking everything. THis is the message : Your connection is not privateAttackers might be trying to steal your information from www.facebook.com (for example, passwords, messages, or credit cards). Learn more about this warning net::ERR_CERT_AUTHORITY_INVALID Doesn't appear in Firefox. But…
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Why am I getting a pop up to pay for Bitdefender Digital Identity Protection?
I have had it included in Total Security for 2 years, and now I'm being asked to pay for it separately? I thought I imagined it initially, but sure enough, my weekly report has the email addresses included in the identity protection section. Now the feature is greyed out. Total Security is over $200 AUD, to now ask for $69…
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Can’t Access Multiple Websites with Bitdefender VPN Connected
I have tried all of the three steps, Connect to another VPN server, Change the VPN protocol, Use Split Tunneling but nothing changes, it happens on so many websites, normal websites, Greek websites and the VPNs location selection is Greece as well, so why is this happening? The only solution is to turn off VPN. The app…
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Advancing Cyber Resilience: Bitdefender at the Malaysian CYDES 2025
The Malaysian Cyber Defence and Security Exhibition and Conference (CYDES) 2025 was an impactful event held from the 1st to the 3rd of July, 2025, at the Putrajaya International Convention Centre (PICC), and Bitdefender’s presence truly exemplified the advancements being made in this crucial field. Stepping into the…
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import block call list from other stored contact lists"
Is there an easy way to import block call lists from other apps into this app?
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What to do if I am suddenly blocked from many websites?
Hi, I was wondering what I should do if I am suddenly blocked from many websites? I have been overseas and now am back in the US, but I can no longer access the login for my univ email account (overseas), the univ library search function (open to the public), even a page to purchase an item securely from a vendor in…
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VPN seems to cause problems with Apple Mail for Mac OS
Since returning to Apple Mail I am finding that Bitdefender VPN seems to conflict with the mail client. I have three mail feeds, Fastmail; GMail and another. When VPN is not connected there are no problems but when VPN is connected all three feeds report "Mail was unable to connect to server “imap.xxxxxx.com” using SSL on…
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i turn the VPN off and it turns itself back on
"When i need to turn off the vpn for certain websites to work properly, i turn the vpn off and it turns itself back on over and over again and it makes it very difficult to use the website"