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Scam email?
Email received today from 'Bitedefender Digital Identity Protection'. warning of '8 new personal data on the dark web, and 10 new social media profiles'. Checking on Bitedefender Central there is no corresponding info. How to I forward this email to Bitdefender to confirm if it's a scam?
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Please Remove my website from blacklist
we have cleaned and secured our website please check and remove from your blacklist ,
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Password Manager asks me every time I open Chrome browser
The Password Manager extension in Chrome forces me to login EVERY time I open a browser. It does not remember that I checked the box "Disable Login at Startup" and I have "Inactivity Lock" set to NEVER.
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Bitdefender On Windows 10 Full System Scan Taking 40 Hours
I have a Dell Optiplex 3050 (DESKTOP-EL571SA) running windows 10. Have just installed Bitdefender Plus and removed old antivirus, and have started a full system scan. Though the fs scan is also scanning my Passport back up as well, the scan is still running 40 hours later. My system may not be the fasted admittedly (8Gig…
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Stolen or Lost iPhone? Six Things to Do Immediately
Few things are more chilling than realizing you’ve lost your phone. While the initial reaction is to panic – and understandably so – it’s important to keep your cool and go through the standard security checklist to make sure no one can access the data on your device. Here are six easy steps to follow if your iPhone goes…
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Same email address different Activation codes
Hi, Can i use same email address and many different activation (licence) codes?
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Adding an exception
I am trying to unblock a certain website that is being blocked by bitdefender for some odd reason, however when I enter my account password the password will not work and it keeps asking my to enter the password, I am certain about the password that it's the correct password , also I can not log out the account on the…
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When I installed parental control by child lost connection to Microsoft store so can't use their mod
Hi I configured parental control and checked Minecraft could open ok. It was fine. But when my child went to play they couldn't access all their mods and features they had, Microsoft store was blocked. I am not worried about them accessing that program so I tried allowing various options so it would be available to them.…
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how do i exclude bitdefender AV+ from blocking .pyc files ?
I have a specialised design doftware (SDS/2) that relies on python code / scripts. no matter how many .py or .pyc files I exclude thay are still flagged with 'generic.PY.ReverseShell' this efectivly renders the design software useless. any ideas ?
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What does this information mean?
Hello, I ran Rkill (like everyone does) and found the log has this info. What could it mean? An earlier log had something along the lines of this" * Reparse Point/Junctions Found (Most likely legitimate) C:\WINDOWS\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 =>…
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What are correct Firerwall settings for connecting Windows PC to NAS in Home LAN
I can no longer connect to NAS storage device from my Windows machine (laptop). For example, with the command: \\NASname , within File Explorer. Possibly a recent Bitdefender update changed settings? It used to work properly. So I need to know all the settings for creating this connection again. I have confirmed that this…
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Let customers select the default biometrics method to unlock apps
Hi, Today, at Bitdefender for Android - the "App Lock" feature has a setting of "Biometrics", which is an on/off setting. If it is on - when the user opens an app that is protected by BD app lock - the user can unlock the app using either fingerprint or face recognition using the device's camera. The issue is that today…
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Web Block Page Customization
Hello Team, i want to edit the default "this page has been blocked" page and give some more information to the users, e.g. contact information, custom logo... Is there any place to edit this page(s)? GravityZone on-prem and cloud? Thanks
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Split Tunneling not working
I asked this question previously, but I lost the thread. VPN will not let me access my Ring.com account, even when I have added Ring.com to my split tunnel list. What can I do to resolve this? Thank you.
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False positive on Realplayer update?
For a while now, Realplayer has been offering what they term an "Important Update". Every time I've authorised the update, Bitdefender aborted the update. When I do a scan of the installation executable, the Bitdefender scanner declared it clean. Yet when I try to execute it, bitdefender still kills it, claiming it to be…
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Prevent email phishing
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Very slow internet using VPN
I have been testing the BD VPN, and I want to like it.....BUT, I have gig speed. On one wired desktop computer with speeds normally at 950mbps, VPN takes it down to 50-100. My second WIFI desktop normally hits 250mbps, VPN takes it down to single digits. This can not be right? Anyone? Thank you.
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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My Bitdefender did not catch and protect my android tablet against Mcafee alerts pop ups...why?
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Cloned PCs (with different names) Ignored in Bitdefender Central
My Bitdefender Central account shows 7 devices attached when the actual number is 10. When I install a new PC I generally clone a hard drive and use it as a base for the new one. Then I change the PC name and make other changes as needed for that particular device. This works reliably for Windows (currently Win 11 Pro on…
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Data breaches: breachCompilation, collection1, breach compilation
Hi, I'm looking for help on how to solve the following breaches: breachCompilation, collection1, breach compilation I have no idea where to start, so any assistance would be helpful.
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Recent patch this week hosed my PC
Not sure if this is happening to anyone else. This week like Thursday/Friday. When i open a browser chrome/edge and click on a link or do a web search It fails to a page that displays Error connection closed. Tried all the fixes online regarding error connection closed and none of them work. If i backdate to a previous…
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Why does Bitdefender VPN stop connecting after a few minutes?
I was told Bitdefender was comparable to Kaspersky VPN. I had to choose an alternative because Kaspersky's going away. I never had this issue with Kaspersky and it's frustrating. I have Bitdefender VPN on my android phone and it sucks. I'm older than dirt and not necessarily tech savvy and all these silly work arounds to…
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Emails won't send in Outlook
I just installed bitdefender premium security on my computer and my android phone. Emails can be received but will not send. I cleared the email cache on my phone and emails will now send from my phone. I still can not send emails from my computer. What do I need to do to allow emails to send with bitdefender installed.
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Why Do I Keep Getting Blocked Out
I have 3 sites that I've entered on Split-Tunneling and it when I go to those sites VPN connects and I have to un -connect it. While on site it will re-connect again. Amazon.ca is one of the sites and when I just went to submit my order it connected, had to un-connect. Other sites to bypass, DON'T BLOCK are a tournaments…
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Deploy SSL certificate.pfx on Mac via Jamf Pro
Per , the step 4 (In Jamf, create a Configuration Profile and upload the certificate.pfx file previously configured) should be able to deploy the certificate.pfx to the Macs. However, I got the following error on the Macs for this step. "The certificate could not be verified (authentication error)." I have confirmed my…
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Bitdefender Mobile Security for Android Devices - Enable app unlock by Bluetooth connection
Hello, Today, for "Bitdefender Mobile Security for Android Devices" - you have a feature named "Smart Unlock" which disables the app locking feature if the device is connected to a specific Wi-Fi network. I ask of you to also add to this feature the ability to select Bluetooth devices connections since it will expand the…
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can App Lock be set to recognize a bluetooth device as trusted?
I use BitDefender Total Security 2018 on several devices, including my Samsung phone. I have the app lock set up to recognize my home network as trusted so that I don't have to unlock apps while I'm at home. Is there any way to set it up to recognize my car's bluetooth connection as trusted as well, so I don't have to key…
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Antivirus
I'm using Win10 and planning to buy Bitdefender antivirus for one person (household) without VPN. Please advise me the best option for at least two years. Based on experience, I want to become a long-term subscriber of this excellent product. Thanks in advance for the advice. Sincerely.
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Is Your Smart Home Vulnerable to Hackers? Find Out How to Protect It!
Did you know your smart thermostat, doorbell camera, or even your refrigerator could be entry points for hackers? Learn how to secure your smart home devices and protect your privacy with expert advice from the Bitdefender Cyberpedia. Don't let convenience compromise your security! Regards