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Automatic Update of Bitdefender Bricked My Macbook macOS 15.3.2
This afternoon, I received a message stating that a Bitdefender update was available and that I needed to restart my MacBook. After restarting, a menu line for Antivirus for Mac appeared at the top of the macOS login screen. I was unable to get past this screen and could not click on anything with the mouse or type in my…
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Bitdefender support contact mail
Hi @Flexx You said in the now closed discussing https://community.bitdefender.com/en/discussion/comment/349212#Comment_349212 :"As far as I know, the email address you mentioned is not valid for sending emails. It is used solely by Bitdefender support to send replies to queries submitted by users through the Bitdefender…
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weird detection : Application.Generic.3870983
idk what is that but bitdefender decided to flag most reg files of my games as Application.Generic.3870983, idk why but i just restored, yet im still worried, can someone explain what is this?
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Can someone tell me how to get tracktransit off of my computer?
Hi can you tell me how to get this off of my computer? Thanks!
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Windows 11 24H2
Today I did an upgrade to 24H2. I went to see how much the Windows.old folder takes up on the drive and BD dens of registry keys. For example: The registry path hklm\software\microsoft\active setup\installed components\{2c7339cf-2b09-4501-b3f3-f3508c9228ed} was moved to quarantine during a cleanup routine following the…
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Access to https://www.googleadservices.com/
Hello, I recently switched from Norton 360 to BitDefender, and I am getting used to how this Anti-Virus and VPN works. One issue I can't seem to resolve is getting my VPN to allow access to "https://www.googleadservices.com/" For some reason, when I use Google Chrome and search for something, the first 2-3 sponsored…
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how to chose a disinfection for detected threats instead of deletion in bitdefender total security
how to chose a disinfection for detected threats instead of deletion in Bitdefender total security for windows
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Latest Windows Update Disabled Widget & services
Hi, The latest Windows 10 Update has disabled the Security Widget and other services. The Widget itself has turned blue with red writing saying services unavailable. The App settings page has the Widget, password protection, special offers, recommended notifications and product language greyed out or missing. I tried…
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Chrome issues big time
When I turn on Chrome to use I just get bombarded with phishing? ads warning me my computer is full of viruses. They just constantly come on top of one another. I x them out and they come back. I x them all out and they stay away a minute or two but they are back again. What can Bitdefender do????
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Bring back Bitdefender Antivirus Scanner for Unices as a CLI
While the Linux market is still small and developing a full-scale product for home users may not be commercially viable, offering an on-demand CLI scanner could make sense. The community can always build a GUI if demand arises, there are plenty of precedents for this. I’d argue this scanner should be free for…
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I have lost my email address closing land line. Now I can't log on to Central account
I can't log on to change my email address Because I have lost my original email address by closing my land line.
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I'm getting a remote access even with this firewall
Someone keep changing the DNS to this I'm using cloudflare warp
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My laptop jams
Hi there everyone. My computer jams regularly and my task manager seems as the picture, many bitdefender tasks ongoing. Is it normal, can I have a 'fix' idea?
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TouchpointanalyticsclientService.exe
So typically in the middle of the night this app TouchpointanalyticsclientService.exe Try's to send data through my firewall The weird thing is its making the attempt about 50 to 100 times. I have My Firewall set to ask me for permission so i have to click block on the popup over and over again in the morning even though i…
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Why does my VPN cause my internet email to show my email credentials?
when my VPN is on my email credentials window constantly pop up.
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Bitdefender SecurePass isn't working on Chrome
When I create new sign ons or change existing passwords in chrome, the system is not saving them.
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Rotating circles on websites
Last week i send an email to my newspaper company that i cant read the their newspaper on any browser like Edge, Chrome or new installed Firefox, all the time the website comes in a loop with a rotating circle. For a few weeks ago that wasn't a problem. I cleaned already the cookies, temporary files and history with the…
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No longer able to print in SafePay
For months now I haven't been able to print from Safepay. I've had Bitdefender for years and it used to work. I have a network printer that's website based currently and have even tried direct printing via a usb cable. Within Windows 11 Microsoft Edge browser on my laptop, wireless and direct usb cable printing work. Only…
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ChatGPT block Bitdefender VPN - how to solve this ?
ChatGPT block Bitdefender VPN - how to solve this ?
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Installation order and should I enable Secure Boot on upgraded Windows 10 - 11 installation
Good day, I am a BEST (Bitdefender Entpoint Security Tools) user with GravityZone. My installation CD is a Windows 10, but now that I upgraded my PC, it has a TPM (Trusted Platform Module) as well as SecureBoot capabilities. What I do is: Install & boot Win10 Disable updates Install Bitdefender (from a media device,…
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Bitfender VPN connection get stuck after new activation
Hi, I just purchased a new Bitfender VPN Premium licence. After installation and activation on my Mac, any attempt to connect to locations runs into an infinite loop and gets stuck. My internet connection is fine, and I have tried to install/uninstall several times, and restart my Mac. The same issue still occurs. I will…
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Menage exceptions
Hello I am trying to install a software and is nearly impossible. I did create an exception for the installer but the problem is on the process when installing it. The installer create a temp folder in appdata\local that rename it everytime with new name folder. I don't have the time to create a exception. If I try to…
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How to stop a site from displaying a bitdefender favicon icon
Hi I have several sites I've bookmarked and they keep showing a Bitdefender favicon icon and I'd like to stop that from happening. I've removed the Edge browser extenstion completely and turned off encrypted webscan, but nothing seems to work. Could you please provide some instruction on how to stop showing the bitdefender…
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Downloading signature databases
Hi I don't know if I'm writing in the right topic. If not, please move it to the right place. Question. Do Bitdefender developers plan to finally reduce the signature database in terms of weight in MB? Downloading dozens of MB (sometimes even 500MB) each time doesn't make sense, does it? First, it's a lot of data…
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Setting up Password Protector on a Family shared account?
I sent the link invite and shared and loaded Bitdefender on a family members android phone and will also add her computer. She uses a separate Google Fiber account. We set up her android cell phone first. I had to use my Bitdefender login to connect her phone, how do I set up her password manager, so her account passwords…
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False positive or positive?
Hello good day, I have this issue. So I download this game online on here https://github.com/Chokage/Fear-And-Hunger-Android-Application called fear and hunger, which usually is a PC/window game but got ported to android. when I finish downloading it I scan it using virustotal. All of the detection from other…
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How can I uninstall or permanently disable Bitdefender VPN?
Hello, I want to uninstall or permanently disable Bitdefender VPN because I already have my own VPN from other source. So, right now I don't need the Bitdefender VPN. Thanks
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As of late I get the following error message when browsing websites;
As of late I get the following error message when browsing websites; example: https://www.dha.gov.za/ { we could not verify the certificate: reason = wrongHost } I have done the following in Google: reset to default + deactivated extensions + etc. nothing has helped. Is this something to do with Bitdefender?
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Breach IQ - which personal info
Hello I received a breach notice that my email, phone, etc was exposed. Is there a way to see specifically (eg my actual email and phone number) which info is exposed?
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Help on settings to improve speed/browsing
Today I installed Bitdefender Premium for the first time. It started off that sites could not be reached. Even Google reported : Hmmm... can't reach this page It looks like w3.google.com closed the connection (where w3 stands for www) A Google search may take up to some 10 seconds to show results. Usually I do not need to…