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Boot to USB and scan
Hello, I just acquired a used PC and would like to scan it with my Bitdefender prior to joining it to my home network. Is there a way for me to create a bootable USB with Bitdefender on it? If not, what is the procedure for rendering this computer free from malware prior to joining it to my home network? Thanks!!! -dh-
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Stolen iPhone
I have a BD subscription which includes an iPhone, My original iPhone has Benn stolen and I would like to replace the original BD iPhone details with my replacement iPhone details. Suggestions gratefully received !
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Puedo cambiar de Solo Windows a Multiplataforma?
Buen día, Tengo la Suscripción de Total Security para 3 equipos Windows, pero quiero pasar a Multiplataforma ya que tengo 2 PC y 1 Mac, es posible? Gracias de antemano
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How does Bitdefender handle archived files?
I was wondering how Bitdefender handles archived files (7z, rar, zip, etc.). When performing a deep scan, does Bitdefender extract these files to scan? I got a threat detection inside a 7z file when performing a deep scan using Bitdefender. When the threat is inside the 7z file, it is inert. However, for Bitdefender to…
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Currys.co.uk website blocked with British connection or allowance on split tunnel
How do I disable connection if it becomes necessary to do so? Why is Currys.co.uk hostile to VPN's??
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👇look at this
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How can I protect my nephew, who has Down syndrome?
Hi, My sister-in-law has a 35-year-old son with Down syndrome who wants to have a smartphone. Unfortunately, he often ends up downloading the wrong things and visiting inappropriate websites. I have the Bitdefender Family Pack— is there a way I can lock down his phone to help protect him from harmful content? Thanks!
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What is the email address for consumer support?
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need offline installer
dear team , send offline installer curent update link
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Deepfakes!
Hi @Razvan C, this is @Flexx The link provided below on the Bitdefender blog only offers basic information related to deepfakes. https://www.bitdefender.com/blog/hotforsecurity/deepfakes-what-they-are-how-they-work-and-how-to-protect-against-malicious-usage-in-the-digital-age/ Bitdefender's Stance on Deepfakes While…
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Bitdefender VPN not connecting on MacBook Air
It is not connecting
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Does the VPN function stop working
Hi can I ask a question?. Does the VPN function stop working after a time on the free version. I have had a stroke and I have trouble with this.
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Fake CAPTCHA
Hi everyone, There's this new scam that infects your devices with malware, this is called "fake CAPTCHA" or "Clipboard Hijacking", source: https://cybersecuritynews.com/fake-captcha/ What happens when you get one of these fake CAPTCHA's? Will this be automatically blocked by bitdefender or will bitdefender give a warning?…
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Trojan.GenericKD
I just did a full scan on my computer and two of these files were found. I am wondering if they are false positives or not. One is 1452667 and the other is 1460106. They both came from Amazon. Thank you.
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windows 10 ending
currently run windows 10 according to media and other sources it becomes necessary to update to windows 11 I have Bitdefender premium installed and active on my computer do i need to upgrade Do not think windows defender enhances or provides an extra layer of protection from what i have read i know there will be no more…
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Disable Scanning New External Hard Disks?
Hi, Is there a way to disable scanning new external hard disks? I just put in a 4TB drive to copy over a handful of files, and now Bitdefender is scanning the whole drive, which is taking forever. I want to use the dock for something else! Cheers
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Rarsfx0/installer.exe ?
Bit Defender has recently blocked this file twice. When I look at it in BD it doesn't show any of the usual association such as that it's a Windows file and where it it located. It just points to my Documents folder. I can't find a satisfactory explanation on Google and it's just a bunch of speculation as far as I can…
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SecurePass
Is it possible to set up two profiles on securepass so that My wife and I can have our own usernames, passwords and 2FA saves and not accessible to the the other. Currently my plan allows me 10 devices which I share with my wife devices as well. But we would prefer to have our own usernames and passwords stores in our own…
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Alert Mode not working
when i posted the proof of not working they closed the discussion and even my comments got deleted from the post. below i am attaching again https://us.v-cdn.net/6031943/uploads/CUZBLKJUX4L8/bitdefender.7z
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Firewall Alert Mode
I've been dealing with a faulty Alert Mode for over a year. The alert mode will automatically disable itself. I have talked to support and have attempted all suggested fixes, some of which are pretty involved. I finally gave up and disabled Bitdefender firewall and purchased another brand firewall program. Now a new and…
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How to enable extension for Safari in
I use two browsers on my MacBook–Safari and Chrome. On my Dashboard for Bitdefender Premium, Safari's colour is grey in the Web Protection window, while Chrome's is green. After the TrafficLight window opens, I click 'Enable extension' for Safari to fix the issue. However, nothing happens. When I click 'Enable extension'…
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Bitdefender latest version number
Dear All, Where can I find the latest verison number for win, android & IOS to check the devices downloaded correctly?
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Webcam access
BD shows message: "A Windows Store app was allowed to use your camera." How can I find out which app this is please? As far as I'm aware, I don't have any Windows Store app that should have access to the webcam. Many thanks.
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Cannot use the free trial for SecurePass
Hi, I have BitDefender VPN and AntiVirus installed and am trying to start free trial of SecurePass but when I try to configure it I am asked to sign in but it does not recognise ny BitDefender Central email address.
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Webview Error in Bitdefender Main
From Nov 2024: "Error dialog is "RUNDLL" … "Error in C:\Program Files (x86)\Microsoft\EdgeWebView\Application130.0.2849.56\msedgewebview2.exe Missing entry: -embedded-browser-webview=1" I had this problem with two other unrelated software suites. The problem turned out to be bad registry keys: one was…
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I have a message that appears every 2-3 minutes where it says that it is Troian, what I should do?
Please help, it seems that I have a Virus, But I have installed Bitdefender…. It still appears on the left some windows "via Microsoft Edge" with some Alert like Virus Troian found, or System Alert, etc….I tried to disinstall Microsoft Edge but this is not possible. What can I do?
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Bitdefender Mac User
Every time my Mac reboots, I must sign in to Bitdefender VPN. It used to log in automatically and launch, but this issue has repeated. I've tried deleting and starting from scratch, but the same problem occurs. I appreciate any help you can provide.
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I´m Lost credentials windows after a dissaster console gravity Zone
Hi, My name Luiz Carlos ( Support the company JB Repre, location in São Paulo ), after a configuration in console GravityZone a dissaster in lost credential windows, all pcs no connect and save credencial all station i need supprt help me
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Win 11 Why doesn't my VPN connect automatically? I have my settings for autoconnect.
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Application Error since installing Bitdefender
Hi, I have today installed Bitdefender Total Security on my Windows 11 machine, whichb is completely up to date and was running fine before I installed the software. Since the software has been installed I'm getting this error message and I can't seem to work out why. I know that it's connected to Armoury Crate, which i…