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Bitdefender scanned these files
Hi, a few days ago, I ran a scan with bitdefender but it couldn't scan these files. Should I be concerned
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Anti-tracker and Live Oak Bank Support
Using Chrome fully updated, I go to https://support.liveoak.bank/ and search for "Quick". One of the options offered is "How do I connect QuickBooks to my personal savings account?" If I select that option with the Bitdefender anti-tracker off, the webpage content changes to provide instructions on how to do what I want.…
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False Positive On Our Website
Hello, I am delta from Freezm LLC, which operating kiosk.ac. One of our user reported bitdefender online treat protection blocking cdn.mittere.io which is cdn of kiosk.ac and some site we operating. Please review our site manually and remove block from our site. Sincerely, delta
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Is it possible to download a PDF file from Safepay?
Hello, When I installed Bitdefender onto my Microsoft Windows 11 PC it created a folder labelled 'Bitdefender Safepay' inside my PCs 'downloads' folder. I have tried to download a PDF file (financial statement) from Safepay into the downloads folder using the download button located on the PDF viewer in Safepay but each…
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vpn
just purchased Bitdefender VPN cannot get it to work , it say up address has been exposed please help I called customer support tired of dealing with them. can someone help me or I Will take it at a loss 40 bucks down the drain Motorola one hyper android 11
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SafePay doesnt support Virtual Printing !!
It's a very difficult situation. I often need to print the PDF of any transaction i made. If i cant even print in SafePay, then it's a serious matter of concern. Fortunately, i have a physical printer and i can workaround with this "peculiar" situation but what about those who don't own a printer. Isn't SafePay completely…
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How to print in SafePay ??
I'm a new Bitdefender user with a Windows 10 laptop and i find I can't do the type of printing i want in Safepay. Whenever i tried to print in safepay, it gives me a message to "virtual print not possible......select default printer in Windows Settings". I always print to pdf format but i cant see any option in safepay.
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Access to USB drives / Bitdefender Total Security
Hello the community, I just migrated to Bitdefender Total Security from Kaspersky because of security concern, and love the product. I have an issue that maybe was already discussed: I need to plug on my computer via an USB port my Kobo e-reader to manage my e-books and the computer does not recognise the new drive. I…
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Unable To Install Bitdefender On Second Computer. Any Suggestions?
Unable To Install Bitdefender On Second Computer. Any Suggestions?
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What is Gen:Variant.Application.Jacard.131537 ???
action to be taken for treatment? Please understand that this question is a translator, so there may be grammatical errors. I'm currently using the free version of bitdefender. But when I was using the system scan, I was informed that Gen:Variant.Application.Jacard.131537 infected the file. I told them to restart to solve…
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The "New" Parental Controls - why was so much functionality removed?
A lot of functionality has been removed that we used to have previously, and I've not seen any discussion around why this functionality was removed: Complete screen lock when the scheduled offline time kicked in. Now my kids can still access their devices during their "Bedtime" schedules, they just can't go online - we…
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Have access to internet, but not to any websites -- Firewall issue?
Hi, I am running Windows 8.1 and I use Bitdefender Total Security. For the last couple of days, I've been trying to access the internet. The router works normally with our other laptop. But with my laptop, I cannot access any website. I checked the Bitdefender manual, and the Firewall might be the issue. I followed the…
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Samsung Smart Tv
Hello! How can I connect my Samsung smart TV device to protect it?
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Problems with new VPN-app and Whatsapp
Since I started using the new VPN app from Bitdefender, WhatsApp desktop no longer works. I used split tunneling for this problem in the past. This works no longer because I cannot find the .exe from whatsapp (hidden in c:\program files\windowsapps which is blocked by microsoft). Now I have to disconnect VPN to use…
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Exchange: Attachment filtering rule not working
Please ignore.. I found whats wrong. When the attachment rule in the image attached is active, email containing files like PDF, Excel, Images and so one… are sent to Quarantine. Is anything we are doing wrong in the Rule?
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My data usage (on Windows) shows two hydra.exe using up data. why is there two showing
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I had to resubscribe via Google Playstore and when I opened the app, it's still on the payment page
It won't get past this reactivate page. I actually clicked the buy monthly subscription option and it just charged me AGAIN so there's two charges from my account via Google playstore. AND IT STILL won't get past the reactivate page.
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Digital Footprint tab improvements in Digital Identity Protection
Option to "Show All"; rather than just 20 services at a time and needing to "Show more" EVERY time to click on a service. Preferences for a "Show All" and "Order by" to be held for subsequent visits, so the view settings remembered for subsequent visits. More specific detail than generic descriptions about the information…
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I Give Up, BD VPN Just Will Not work Here
At home where I'm on fiber, everything works fine but out here, I can't use it. By "out here" I mean my summer place in CO mountains where my "high speed internet" is 10mb at best download and 2mb upload. Latency is quadrupled with the VPN on. Half of my websites don't load. Click off the VPN, things work fine.…
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Why Bitdefender so intrusive?
I been with Bitdefender now over 15 years, but I am becoming more and annoyed with the software. For instance, if I am in the process of creating a Youtube video, when I turn on my webcam, it triggers a pop-up in the lower right hand corner. Then I have to close it out. Also, when I use my microphone, a pop is triggered…
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New Activate Code but Bitdefender Shows only 9 days to go
Hi All, I have just added a new activation code with 9 days to go, but BD on-screen still shows 9 days to go. If I go to activate again it simply says already activated. I have re-booted, no difference. Does the 9 days only disappear once the present license expires? Regards…
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Error 99 IMAC Sonoma
I cant seem to get my VPN connected ….Keeps coming up with Error 99 and will not connect…I had a Mac air book and never had any problems connecting, I just prchased a new IMAC and renewed my subscription and all I get is error 99 ? Please help, Thank You
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Can't start Parallels Desktop unless I disable BD protection and reboot
I've been running BitDefender and Parallels Desktop on my Mac for years but recently have had problems starting Parallels Desktop. It turns out that if I disable Bitdefender and reboot then Parallels starts up fine. I tried configuring Bitdefender to ignore the Parallels application but that did not help. How can I get…
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I recently resubscribed to Bitdefender Total Security with VPN but I can't reactivate TS
I recently resubscribed to bitdefender total security with vpn but i cant reactivate my total security because i haven't got a code what can i do about this
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What happened to the password-protect Bitdefender settings feature?
I used to have a password to protect bitdefender settings from being tampered/disabled, but now that option is missing. It used to be in the general settings tab, but now it's gone. I wonder if they've actually removed this feature or is it a bug?
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Continually signing into Password Manager
Why do I need to enter master password for Password Manager everytime I open Chrome? Can I stop this? If so, will Password Manager still be running in background?
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Can anyone help please with Total Security - Remote Desktop local lockdown
Hi, I have a server that this running internally on a public IP address, on IP B and a development PC that is running on IP A. The Server is port forwarding only port 8043 but its still a risk for ingress. I want to isolate the server so that svchost.exe can only be connected to incoming (not outgoing) through remote…
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How can I safeguard Domain Name System(DNS) using Bitdefender feature?
What are the different features provided by the Bitdefender Gravity Zone: Business Security, that can be used and tested for ensuring the Safety of DNS? If possible, please do provide answer with reference to practical implementation rather than the link to it.
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Action against DNS malwares using the Bitdefender.
What are the ways to protect my endpoint using the features of Bitdefender GravityZone Business Security, from different types of DNS malwares?
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VPN - BBC iPlayer not working
Hello, Recently purchased premium VPN so I can watch BBC iPlayer and other UK based tv channels. However, the VPN is not working on BBC iPlayer. Anyone got any recommendations? Thanks