-
embedded mapbox basemap not showing
Hi, I have an issue where I the mapping API (mapbox) basemaps do not display on Hipcamp's webpage. Today, I see that it doesn't work on order.online's site either. I have emailed back and forth with HipCamp with no success. I did a "reset" on Edge and Chrome and it displayed for a short time but now it does not again. The…
-
Disable bitdefender for update windows?
Hi everyone, I have a laptop with windows 11 23H2 that is ready to update to 24H2, do I need to disable or uninstall bitdefender for this update? Thx
-
Computer scam
Answered an e-mail that turned out to be a scam. They got into my computer even though I gave them limited info. Recommended i have computer profesionaly scaned before using it again. Is this necessary, or am I protected by Bitdefender?
-
Issue with Bitdefender subscription
Hello, I'm experiencing an issue with my Bitdefender subscription. I'm unable to activate my product after purchasing it online. Can anyone guide me on how to resolve this or if there's an issue with my account? Thanks in advance for your help
-
I just can not believe BD has done this to me AGAIN! Throttlestop
Throttlestop is the most useful utility in my entire laptop application arsenal, and I would lose any other app before I lost that. I also know for a fact it's safe. BD kept blocking the app from running and saying it was a PUP. So I kept restoring it but that didn't help. THEN I added it as an ALL exception, that means…
-
Fake job offers: How to spot them before they spot you
Job scams are spreading faster than ever, targeting job seekers eager for new opportunities. Knowing how to spot these scams protects not only your wallet but your identity as well. Here are the key signs you're dealing with a fake job offer: First, be wary if you're contacted out of the blue. Scammers often claim they…
-
Problem with payment method!
Hello Bitdefender suddenly started to show me that my product is not activated and my account isn't connected to any subscription. It says: "Attention Required. Add a valid payment method and continue to enjoy uninterrupted security." I haven't changed any payment method or anything at all. So, I checked the Bitdefender…
-
Legitimate programs flagged as Trojan.Generic.1252712
I just started up my PC, and Bitdefender began disinfecting it. I panicked and checked my quarantine folder—many seemingly legitimate apps were flagged as Trojan.Generic.1252712. I remember installing them; they are regular programs and games like Roblox, Steam, Photos, and other usual apps. What should I do now? Is this a…
-
when using chrome browser and vpn - always get a captcha in google
This just started but drives me nuts - when I select a non USA country doe not happen - Please advise
-
Why does manual VPN connection not work after hibernation/sleep? Win 11
I understand about the VPN not restarting automatically after hibernation or sleep. Mine flat out won't reconnect under any circumstances after hibernation or sleep. I have to restart the laptop every single time.
-
World of warcraft
Hello, I'm having trouble with connecting to a server, this just started happening a few days ago. it works fine when i disable the vpn, I've tried changing the protocol to OpenVPN UDP from automatic I've also added the .exe to the split tunneling and i have tried different locations within the VPN
-
Just wanted to say thanks for the amazing deal and adding 2 extra devices question
Hi, I just bought 3 YEARS of BD IS for 3 users for 95 AUD (60 USD) with the coupon in the Edge browser shopping. This is insane and not to have to think about my security cost for 3 years has made me very happy. I think I made one booboo though, cause it is still so early here and I just woke up - I think I should have…
-
So, i clicked wrong site in my own stupidity...
I wanted to test Klingai videos, and used me Edge browser, just writing on its google page, "klingai", and the first one i got was this (in attachment). I just clicked it, and started making a video, after i got it done, it said its ready to download, i clicked download, and it downloaded a file…
-
Some antivirus options I don't understand
Hi, in the protection tab, if you click antivirus, and go to advanced, there are a whole bunch of settings disabled there by default, e.g. archives. What is not explained is for WHAT type of scan these settings are for. Are those settings for real time protection, are they for quick scans? I understand a full system scan…
-
Allow Security Modules to Run on Mac OS 15.3.2
MacBook with M3 update removed option to allow security modules to run. Full disk access has been granted. Cannot get past this screen.
-
Advanced Threat Defense disabled in Central (Issue to fix) for my device but enable on my device
Problem : Advanced Threat Defense disabled in Central for my device (Issue to fix). But in "Protection" in BitDefender Total Security on my device, I click "Open" in Advanced Threat Defense, and the software tells me : "Your device is threat free, there is no attack on your device in the previous 90 days". So Central and…
-
How do I update Bitdefender antivirus
-
how to I get ahold of a person to talk to
i was renewing my subscription and it gave me a new subscription that expires before my subscription would march 31 is my orginal subscription and the 16 ofmarch isthe new whats the deal
-
What is Facebook data broker ? How to change the password ?
Hello, My dark web monitoring tells me that I need to set a strong password and authentication for Facebook Data Broker. But I don't know Facebook Data Broker. Is it just Facebook? Thank you very much. Sam
-
Adware infection Chrome - Unable to enter Rescue Environment
Dad's computer has a lot of popups using Chrome. Like, LOTS of you are infected, etc. So we purchased BD but its not cured it. Not really impressed at this point. Anyhow, attemtping to use RE based on a post linked here: https://community.bitdefender.com/en/discussion/96206/virus-is-not-being-detected I have done…
-
Bitdefender account wont let me log in on the app for my PC
I've been having a ton of issues with my account, i had to reset my pc so i had to redownload it, but now each time i try to log in it says "Sorry unable to connect to server, please try again later." I've uninstalled it several times to get the same response on my windows pc and im stumped, could I get some help?
-
UI: Resizable Window + Make text size bigger and more
This feature request was posted 12 years ago: https://community.bitdefender.com/en/discussion/30538/resizable-interface It makes sense. Bitdefender's interface accessibility is terrible and poorly designed. I've been using this product since 2013 and there's little to no improvement in UI and UX design. The texts are too…
-
Cyber Security and attack
Hi, can anyone please advice on how to stop hackers or/and anyone logging onto your device via another to make you look like you have visited certain sites that you have not. Or watched a adult rated movies that you have not? Fraudulent way of scamming one out of ones home/ equity (#legal #family case)
-
Bitdefender keeps asking for admin password on Win11
Bitdefender sometimes asks for the admin password to update (maybe every month or every second), which is fine. I enter it and it does not ask again. However, since last week it asks me every time I sign in to my Windows user, over and over again. When I enter the correct password, the pop up disappears, but at the next…
-
Is it Bitdefender, or is it a virus?
This morning a pop-up appeared on my screen. It appears to be an ad for Bitdefender: one device, one year, normally $74.99, now only $12.75. There's a close box in the upper right corner, but it does not close the popup. I currently use Bitdefender's free edition with Windows 11. I'm inclined to accept the offer if it's…
-
What is this error
i see this error msg in one of my gmail account. why? anybody?
-
Very high mem usage on Macos Sequoia
Hello
-
Bank not recognizing my laptop when I'm in Safepay
For at least a couple of years I've had to receive a text from my bank with a code so that I could access my account. Because other financial institutions were allowing me in without a code, I figured it was just this one bank that had the problem. Recently, however, I had to wipe my laptop hard drive and reload…
-
Life Threatening
@Flexx @Scott @Alexandru_BD & everyone of the community, 1st time i ve to ask something about the real life security 🙄. My Friends i ve got several blood clots in my right arm , in right side of the chest & left shoulder ,which ve made many blue spots. one vein is fully blocked & other are partially. My left arm is very…
-
Bitdefender total security scroll bar change
Hi everyone, It would be great if the scroll bar on the right side of the bitdefender interface window in windows would be a little thicker, this would make it easier for to grab it with the touchpad on laptops. Thx