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Android 16 One UI 6.1 BD Mobile Security Web Protection Keeps Turning Off
Hello. My specs: Samsung Galaxy A34 5G (SM-A346B/DSN) Android 14 One UI 6.1 Android Security Patch Level February 1, 2025 Google Play System Update January 1, 2025 BD Mobile Security 3.3.258.2486 Today i noticed that Web Protection keeps turning off by itself. On the dashboard of the app, i click on TURN ON, next i click…
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Feature Request
Greetings from Louisiana, I apologize if I'm posting in the wrong area. I have a feature request for vpn. Can anyone tell me the appropriate avenue to post it?
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Hash on real log GravityZone Connector diferent with the hash on Push event JSON test
Hello Guys, I just want to make my cloud-based Bitdefender GravityZone antimalware integrate with my Google Security / Chronicle (Google SIEM). Everything is okay, the log with the event types new-incident, uninstall, install, task-status, modules is normal for parsing to my siem. But for the event type Antimalware and…
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scanning & repair of thumb drive still ongoing after more than 19 hours
received message that thumb drive had some problem & scanning & repair was needed. it is now over 19 hours that this thumb drive is being scanned & the scan is still ongoing. how long will it take to fully scan this thumb drive? is this normal?
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Why isn't Email Protection scanning my gmail?
I have set up the Bitdefender Email Protection for my gmail account, but it does not appear to be scanning any emails. I have configured the Email Protection feature to scan my gmail account in the Windows desktop application (my license is Bitdefender Ultimate Security Family Edition). It is showing in the Windows desktop…
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Problema critica – Control Parental nefunctional
Buna ziua, Am urmat toti pasii pentru configurarea controlului parental pe telefonul copilului si am acordat toate permisiunile necesare. Initial, aplicatia functioneaza corect, insa, in momentul in care repornesc telefonul, opresc locatia sau activez economizorul de energie, aceasta isi pierde toate permisiunile, nu mai…
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Offline installer
It would be nice if there was an offline installer available instead of having to log into the portal every time.
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Is this related to bitdefender?
hi im currently stuck here and no matter what i press i cant get out of it. I googled vlflt.sys and i thing its related to my bitdefender. I dont know how to get out of this. Please help
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Securepass : Export does not work (anymore) ???
Today I tried to export all passwords via the export tool on windows PC. It let me choose Json or CSV. When I click export, screen refreshes and no export file is made . The I tried the same thing on my Android phone. I got 1 step further, it let me select a folder, but after that a error message occured. How can I get an…
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Workaround for slow web browser searches after latest Bitdefender update
Since the latest Bitdefender update, I noticed that searching from any search engine was taking FOREVER for the results page to load (even on a fast internet connection). I thought maybe Bitdefender had something to do with it so I added the URLs of the search engines that I use to the exceptions list in Bitdefender under…
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Safepay problem
Hello. I have problem with log in to one of my bank accounts using Safepay. Problem occured cirka two month ago - before I used it several years without any problem. In the attachment you can read what page show up on the end of the log in process. After contact with bank technical service they answer me that problem is…
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SecurePass for Opera browser
Hi, will SecurePass be available for Opera browser ?
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VPN Quit Working After Mac OS X Sequoia 15.3.1 Update
Bitdefender was working perfect for a few years now right up until this weekend when my MacBook Pro (M1 Max, 64 GB Ram) received an update to Sequoia 15.3.1. Now the VPN will not connect. When I click on connect it asks me to Sign In (which I do) and then it asks me to allow the network extension (which I do) and then….…
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Login failure on Discover card website
When trying to logon to Discover Card website site returns a message telling user to "unable to complete try again later".when using SAFEPAY to login. However, if using the bowser Chrome, login works fine. Is there an issue with Safepay or an issue with Safepay handling that website?
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Creating and Exception for NAS IP
I have been unable to find any direction to create an exception for my NAS. I tried "Application Access" and "Rules", neither excepted an IP. I tried "Port Scan Protection" and was able to enter the IP but not the port. I do not think that "Port Scan Protection" will accomplish what I want to do. I receive Bitdefender…
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Stealth Mode
Hello all. I need help with Stealth Mode. I do not see options for setting Remote and then Generic. You see, Nordvpn is assisting me with an issue, and this is a step in their suggestions. Does anyone know where these options are or what to do? Thank you!
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My Bitdefender Wallet is gone
Hello folks, Today my Firefox is upgraded something like that and my Bitdefender Wallet is gone, with all my savings usernames and passwords. How can I restore it? Greets, Chun-Huei Duong
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Thunderbird and vpn
My main (yahoo.co.uk) email works on my Samsung phone Bluemail with vpn on. But with Thunderbird several of my email addresses (including my main email address) hang. Split tunnelling Thunderbird.exe solves the problem. But then I loose the benefits of vpn with Thunderbird. Any ideas why vpn causes problems with…
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Replacement power cable for Bitdefender Box 2
where can i find a replacement power cable? is there any alternatives?
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Help About Ticket's Status
Hi, I have requested for cancellation of my subscription which was auto renewed. Ticket No.: 1009998809 How can I get help for the same? Thanks.
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Renewal question
I want to downgrade my subscription when I renew in 5 days, but I don't know how to do this, and I no longer see Chat Support inside Central.
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Premium VPN vs Web protection
i have purchased Bitdefender ultimate but i can’t use Web protection and VPN premium in the same time on my IOS device If i activate VPN premium, web protection disables and vise versa.
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VPN and support center confusion
Dear Community, I profusely apologize for my inabilities and ignorance. I’ve had Bitdefender for a bit and am trying to understand better. Not having luck with any troubleshooting suggestions and can’t get VPN to work on Mac nor does the support center appear ever when I click on the support page for phone or Mac. It keeps…
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How to add bitdefender into Asus AX3000 router to protect inbounds/out bounds?
I would like to add protection in router rather than individual member per devidevice.
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whitelist Nordvpn
Hello all. How do I whitelist my Nordvpn on Bitdefender, please? I have been advised by them to do this in order to solve a problem. Thank you.
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Malewaredumps
I recently got a notification that one of my emails was associated with Malewaredumps from bitdefender, I’ve tried searching online with no luck, can find plenty info on collection1 etc. does anyone have any more info?
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why does latest bitdefender have open firewall defaults ?
why does bitdefender firewall allow "both" inbound and outbound traffic to all ports and not the specific port the application is using ? Can i set defaults somewhere ? To me this is a major security flaw.
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Trouble with activation after purchase
I have tried every link and instruction on the dashboard and now here. I need to know if Bitdefender has a phone number for customer support for US customers.
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How do i contact (consumer) support?
The support link on the "welcome" page just takes me to a page that lists products, . That page also gives you a "support" link, which takes you back to itself. Chat is supposed to be 7/24, but there is no link to it. T he blogs have nothing to do with solving technical issues. There is no email link. Holy obfuscation,…
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Subscription
I have Bitdefender total security until August 2025. My devices are telling me web protection is turned off. When I try to turn it on it asked me to pay for it. It is also saying I need to upgrade. I'm confused. I thought BD Total Security covered web protection.