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Defenders of the month shows incorrectly the amount of posts
Hi everyone, On my community forum page it shows incorrectly the amount of posts for the "defenders of the month" but on other users page or on a general page it shows the monthly posts for the defenders of the month correctly. Also note that it doesn't matter if I'm logged in to the forum or not, on my page it shows it…
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I do not have access to my Google Authenticator 32digit code.
I do not have access to my Google Authenticator 32digit code. I had lost my phone and I am not able to find the 32digitcode for my Bitdefender GravityZone Control Center. How do I recover my account?
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Removing quarintened files
How do I delete the quartined files?
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ShieldSecureAV scam
ShieldSecureAV is a company that pretends to offer Bitdefender products at a great discount. However, it is purely a scam operation. Once you've paid them, they refund a part of the amount paid and keep around 5$. I can only assume these scammers believe their victims will bot bother contacting their credit card company.
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Bitdefender on Harmony OS
Are there a roadmap or a study to make Bitdefender products also available to HarmonyOS (Huawei OS) devices?
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Hogwarts Legacy not opening
Hi, I have an issue with Hogwarts Legacy not opening while using steam, while Grim Fandango which is an old programme is working fine. Can anyone help I know I may have to set up an exception in Bit Defender but don't know how?
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My 2 factor ID just says Two-factor authentication code wrong or session too old
Trying it repeatedly this morning to no avail
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I'm going to change my hard drive. Can I keep the license?
Maybe a basic question but I'm new to Bitdefender. I have Bitdefender Internet Security. Thanks a lot in advance.
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Found this Twice
What exactly is this? "VirTool:Win32/DefenderTamperingRestore" Here's a screenshot of the tool I've used. The Microsoft Safety Scanner picked this up twice in different time periods. According to a quick research I've found this: and If I interrupted something with the Bitdefender AV, how do I remedy it? If not what do I…
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Split tunnelling
Does anyone have any recommendations or fixes on why I can't get split tunnel to work properly?When I use whatismyip.com to check whether or not it is working, the site will always tell me the VPN IP.
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New parental controls: cant block a program on PC anymore? Not working on mobile either.
In the old parental controls I could block certain programmes on my childs PC during times when he wasnt allowed it, and unblock it as I needed to. Now it only shows a few programmes that I can add to exceptions, some of which he doesn't even have installed so I can only assume it comes from a generic list. It also refuses…
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I can't open the password manager vault, recovery key doesn't work either
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Regularly report with Bitdefender account for access Password manager
i
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Email Protection delays in adding label
Yesterday I setup Email Protection on a Google Workspace and private GMail accounts as a trial. The "Bitdefender:Safe" label was added within a few seconds of new emails arriving. Today I am seeing delays of 15-20 minutes before the label is added, I am refreshing the inbox. Is anyone else experiencing similar delays…
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New OS on same device (Active Bitdefender subscription on Windows 10)
I have a Laptop on which Windows 10 is currently running and I have an ongoing Bitdefender subscription. I am planning to load new OS ( Linux-Ubuntu) on the same device. Will I lose the subscription?
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where can i find the activation code?
Where can I find the activation code?
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How Do I Delete Multiple Accounts Off BD Password Manager?
The answer the young man gave someone about Edit and Delete. There is no such thing that I can see on the password manager. It is really screwing me up on attempting to get on a particular site. Thanks.
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How do I force the VPN to stay connected to an American server?
How do I force the VPN to stay connected to an American server? I telework from home some days, using my home network, and my employer gets concerned when their system shows me connecting from different countries. They thought my account was hacked and they broke through the MFA. We finally figured out it was just me and…
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Software i develop is detected as malware
I have software developed in vpf and c# for windows that is being detected by the bitdefender. Mostly the report said that the tecnichs of the attack are the followings Aplications window discovery, Modify Registry and Query registry. This means that i cant do this things or is there a correct way (not the way i do it ) to…
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How do I remove Bitdefender AntiSpam from a Mac
There appears to be nowhere in the settings of Bitdefender to turn off Antispam on a Mac. It's created a folder in my G-Mail that I do not want, and is routing messages there that should not go there., So I want to remove this. I am using the latest version of BitDefender and the latest Mac OS..
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Facebook Messenger
I know someone has hacked into the messenger app on my phone. After changing my password the problem still exist.Is there a solution? I contacted support and all has failed with them.
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Unrecognized Skype Microphone Usage - Normal?
Hello folks, Quick question, likely nothing. I was updating my Bitdefender settings and noticed that Skype accessed my microphone 5 days ago. I haven't used Skype in about 6-7 weeks. I have seen online that this can occur sometimes randomly, but still, I prefer to ask whether this should be cause for concern. Is there a…
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Gen:Suspicious.Cloud.2.@x1@aOghqyli is a virus?
Good morning, I have a problem with installing Premiere Pro ESD license. During the installation Bitdefender blocked the execution because it detected Gen:Suspicious.Cloud. 2.@x1@aOghqyli as virus. Can anyone tell me if it is a virus or a false positive how did the support of the company from which I bought the software…
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network firewall security
I contacted support and was told I had no firewall and needed to purchase Network Firewall Security ($499). Does anyone know what this "plan" is and why I was asked to purchase? Was this a scam?
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Blocked from completing purchase of gravity zone
Almost 30 days ago downloaded a trial of Gravity Zone Small Business Security. Put it on one server and 13 stations. Now want to enter a card and complete purchase. Their prompts to buy link to 2Checkout. 2Checkout asks for email. I give the one I used for download. It says it doesn't recognize that. Ping pong between BD…
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Password Manager - doesn't login ( Android )
When I enter pin code it won't open the app it just says logging in for a long time and nothing happens. Please fix ( I have installed and re-installed it) it works 2-3 times and then it stops
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Can I prevent uninstallation of Bitdefender? If so how?
I'm making a trial installation of Bitdefender, which I only need for the purpose of locking apps in the event of theft. I just clicked Uninstall as you would for any app, and it uninstalled at once, just like any app. Can I prevent Uninstall? - without it a thief could just uninstall and protection is lost. For example,…
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Why Does Bitdefender VPN Not Work With My E-mail Client Application On Windows 11?
Why does VPN not work with my em client app on Windows 11? Only when I turn OFF VPN will emclient send and receive email. Emclient support thinks the problem is with Bitdefender's VPN. Help???
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How do I determine which computer uses which computer ID displayed on Central
Hi all. I want to discover which of my computers are using which Bit Defender ID so that I can change the IDs to the owner's name Thank you
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Destination IP addresses not found by IP Lookup
When I use IP Lookup for destination IP addresses of apps accessing the internet, as identified by BDTS, they can't be identified. For example 13.107.5.88/0 is destination for comm''s from HxTsr.exe. If i delete the last two characters IP Lookup identifies the destination as MS in Washington. LockApp.exe has destination IP…