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WIFI DISCONNECTING
I have Windows 10 PRO 64 bit on Dell Inspiron 3785. The following situation occurs whenI power on my PC. I get a notice that I am not connected to WiFi, and when I clcik on my Netgear73 is unable to connect. So I have to do a Network reset to be able to connect. On settings WiFi Status Netgear73 properties the Connect…
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Help with Query on VPN Errors | Julio Herrera - Identify Reasons?
Hello, my name is Julio Herrera. I'm stuck with VPN errors, please help with resolve it. What troubleshooting steps and technical configurations can I implement to prevent my VPN IP address from being blocked multiple times by the target server, and how can I identify whether the blocks are due to server-side rules, VPN…
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Opposite problem - I can only access my bank's website if VPN is ON
Up until two days ago in the afternoon, I was able to access my bank's website without vpn (because I never turn on vpn when I'm at home). I accessed it that morning but by afternoon, I kept getting "…site can't be reached, took too long to respond…". I use Chrome but I also tried it on Edge - same thing. Nor can I access…
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The SIM card inserted in the mobile is shown as invalid
I have been receiving an error, "The mobile network will be unavailable until you restart with a valid SIM card inserted." I have been receiving this error since last five days which renders my mobile either not to detect the SIM or unoperable until I restart the same. Please guide me in this regard.
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Bitdefender App fails to load
I switched phones and now the Bitdefender app will not load. I have uninstalled and reinstalled, changed passwords, checked accessibility, but I cannot get the app to load on my Android phone A15. Help.
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The problems never cease
I'm so weary of BD. On many counts - too weary to try to list the endless frustrations. I'll just mention the very latest. "Vulnerability scan completed - 2 vulnerability issues found. 2 critical Windows updates. Risk HIGH" (in red caps!) So… I select "install updates" The only thing that happens is that I see the "stop"…
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Bitdefender permanently broke my System Restore feature how to fix?
So normally bitdefender blocks you from using system restore, so you need to uninstall it when you want to goto a previous restore point However I did a system restore twice, and the first time it restored old bitdefender files, and those bitdefender files blocked me from restoring the 2nd time (to a different restore…
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Unauthorized app attempted to access your backups
I receive this message several times a day and would like to know how to resolve the issue. The rest of the message is: App:/System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd We blocked the app to prevent it from altering the content of your backups. I am currently running MacOS Monterey 12.5.1
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What Are the Best Tools and Practices for Anti-Scam Protection?
I'm looking for recommendations on effective tools and best practices for protecting against online scams. What software or strategies do you use to identify and avoid scams, and how can I stay updated on the latest scam tactics? Any insights or personal experiences would be greatly appreciated.
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2 identical phones
I am installing Bitdefender on 2 new Samsung phones with identical model number. What is best way to differentiate one from another?
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Direct contact email for Bitdefender the Company?
Hi all As the title says, does anyone know an email for Bitdefender HQ? I want to lodge a formal complaint but I am unable to find any details? I do not want the Customer Service as it is that what I want to complain about. Many thanks
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Is there anyone in Bitdefender to chat with?
I can't find any info of my account. When do i renew? What service am i receiving? How much is it?
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Does anyone knows this site?
Hello. I'm a Bitdefender Antivirus Free user. I use Honeygain, hoping that I'll gather some bucks. The Honeygain installed on my PC tried multiple times to access this address: https://tracking.tarsanmedia.in/ Bitdefender Antivirus Free saw it as a pishing page and blocked the attempts (until now there were around 15…
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I received an email with attached pdf claiming to be from bitdefender.
I received an email with attached pdf claiming to be a receipt from bitdefender. This pdf congratulated me on renewing my subscription (even though its not due for another 3 months). It also listed the amount as being $667, which is far higher than my actual subscription. I didn't click on any links but did open the pdf in…
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Forgot Password Manager master password
I am using the trial version of Bitdefender Password Manager. I have forgotten the master password and never wrote down the recovery codes, my bad. If I purchase password manager, will I be able to get a new master password/recovery code?
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Bitdefender is blocking and detecting uTorrent as a threat
I've tried adding uTorrent.exe to exceptions and no luck, whenever I run the program it says "disinfection in progress" and "threat detected".
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Advanced Threat Defense disabled
I have recently installed Bitdefender on 2 of my devices so far, having moved over from Kaspersky. For my desktop which runs Windows 7, I show a threat warning that Advanced Threat Defense is disabled. I clicked on "fix issue" but 2 days later, it is still showing as "Applying remote fix on your device'. I cannot figure…
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Issues with BD locking up Keyboard after scan
I have been using BD now for over six years and never once have dealt with this issue before. Everytime my scan starts and I am not using my keyboard ( IE Watching movies/tv shows steaming) My Keyboard will no longer be responsive and I have to unplug and replug it back in. Same story when I get up in the morning and go to…
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Websites erroring out
I just uninstalled Kapersky and loaded Bitdefender and am having all kinds of trouble. My OS is Windows 11 and PC. I use MS Edge as a browser. When I click on a link from my news page or try certain websites (i.e. Facebook) it tells me MSN shut it down. I have tried restarting my WiFi, Modem. computer to no avail. I'm…
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Was my computer hacked?
Just as I returned from vacation I found that my primary credit card was declined. It was still in my possession however it had been used in vancouver and in toronto only hours apart. According to the card company my user name , password, and phone no for the card had been changed. When I arrived home I found that I had…
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How do you search the notifications to see if a specific site was blocked or had a notification.
Since getting Bitdefender I am getting all sorts of sites blocked. Bitdefender functionality has these problems. When it blocks, it doesn't say the URL which it is blocking. I get these messages that 4 things were blocked but not which ones. I don't see anyway to search the notifications for a specific url. I have just…
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Bitdefender Password Manager Not Going Across All Devices
I decided to use the Password Generator while on my home PC. I cannot get it to utilize the password to access my gmail account across my other PC. Does anyone have a simple fix for this?
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I would like to delete all the assets and rediscover them how do I do this
I am new to a company using Bit Defender and it appears that it has not be managed since the tech before me left the company. I would like to delete all the assets and rediscover them to try to get a fresh look and establish a baseline. How do I do this?
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Does anyone know how to get Bitdefender Central to change their email system
I have tried to change my email on my account, which requires a confirmation from the new email. I have tried resending it multiple times, but either Bitdefender is on a spam blacklist, their server is down, or Bitdefender itself identifies it as potentially dangerous. Go figure. Great job Mail Sysadmins.
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BUG ALERT! MasterCook Sync on my PC does not work unless I uninstall BITDEFENDER
I put mastercook.exe and its sync app in the exceptions for the firewall, I'm not using the VPN. According to the MasterCook folk and the BitDefender articles, this should all those 2 apps to penetrate my firewall, I turned off my firewall, and it is still not working. I uninstall BITDEFENDER and the application works…
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Is there a Family Plan for Bitdefender Digital Security?
Looking to add protection for both the wife and I.
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Family Cover?
I'm looking at different services, does BitDefender include my family (wife and children)? in its Identity offering?
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Trojan detected and then disappeared
A BD scan today flagged up trojan.heur.snakey.1.gen but hadn't taken any action. While I was researching it online the scan report and Notification just disappeared?? Another scan didn't flag it. I a little worried that BD may be compromised. I applied password control to changes in BD but e.g. the criteria for scanning…
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I received a letter from a hacker. The sender is me. What should I do?
Details of the message from the hacker. [full message deleted by admin due to inappropriate language] Ask for opinions from experts I check for malware every week. Malware detected I immediately followed Bitdefender's instructions. Should I believe the lies? Because I don't see any evidence files. There are no photos. I…
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Adding Mobile Security to Internet Security subscription
I have Single user IS subscription and want to get Mobile Security for my android phone. Which is best way to do it - Upgrade to subscription that includes Mobile Security or just purchase separate subscription for Mobile Security.