Is there anyone in Bitdefender to chat with?

A_bby1903

I can't find any info of my account. When do i renew? What service am i receiving? How much is it?

Gjoksi

Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Also, @Alexandru_BD (who works for Bitdefender) can take a look here and help you with the issue. You can PM him.
Regards.

Scott

Hello,

Just to ad to the above, have you logged into your Central.bitdefender.com account that you created when you bought your Bitdefender product(s), which will show your subscriptions, as well as the expiration date(s)?

Kind regards.

Alexandru_BD

Hi @A_bby1903,

Did you manage to find the information you were looking for?

A_bby1903

How do I check my account for billing invoices?

What services do I have ?

I have no idea when and how much I am paying for your service.

Scott

@Alexandru_BD maybe just a bit of follow-up help, please :) Thank you :)

Flexx

https://community.bitdefender.com/en/discussion/comment/342034#Comment_342034

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards

Alexandru_BD

https://community.bitdefender.com/en/discussion/comment/342034#Comment_342034

1. How to check account billing:

https://www.bitdefender.com/consumer/support/answer/29455/

2. What services you have:

Go to https://central.bitdefender.com/ and sign in using your Central account credentials. Once logged in, go to 'My Subscriptions' tab to check what products/services you have, and what is their expiration date. If your Bitdefender services are set to renew automatically, you will receive an email prior to the actual renewal which will inform you of the subscription renewal price. In the event you are not subscribed to Bitdefender and you are using a license, you will have to renew your protection manually by placing a new order when the current protection expires. Depending on the products and services you are using, you can check the official Bitdefender website for the most up to date renewal discounts:

https://www.bitdefender.com/renewal/

And here's a detailed overview on Bitdefender Central:

https://www.bitdefender.com/consumer/support/answer/2255/

Regards,

Alex