I received a letter from a hacker. The sender is me. What should I do?


Details of the message from the hacker.

[full message deleted by admin due to inappropriate language]

Ask for opinions from experts I check for malware every week. Malware detected I immediately followed Bitdefender's instructions.

Should I believe the lies? Because I don't see any evidence files. There are no photos. I have successfully changed my password. Should I do anything further?

Best Answer

  • Flexx
    edited July 23 Answer ✓

    It's highly likely that this message is a scam. These types of extortion emails are common and often rely on fear and shame to pressure victims into paying. Here's why you should be skeptical:

    • No Evidence: The hacker claims to have compromising videos but provides no proof. If they had such material, they would likely include a sample to make their threat more credible.
    • Generic Threats: The message uses generic language and threats that could apply to anyone. It doesn't contain any specific details about you or your life, which suggests it's a mass-distributed scam.
    • Urgency and Pressure: The 48-hour deadline and warnings against contacting authorities or resetting devices are tactics to create panic and discourage you from thinking clearly or seeking help.
    • Cryptocurrency Payment: The demand for payment in Litecoin (LTC) is a red flag. Cryptocurrencies are favored by scammers because they are difficult to trace.

    What You Should Do:

    1. Don't Panic: Remember, the hacker likely has no evidence. Their goal is to scare you into paying.
    2. Don't Pay: Paying the ransom doesn't guarantee the hacker will delete the videos or leave you alone. In fact, it may encourage them to demand more money.
    3. Secure Your Accounts: You've already changed your password, which is a good first step. Consider enabling two-factor authentication (2FA) for added security on all your accounts.
    4. Report the Scam: Inform Microsoft about the email and the compromised account. You can also report the scam to your local law enforcement or cybercrime authorities.

    Also, perform the following steps:

    1) Open the Run command and execute the following commands one by one:

    temp – delete all the files in the folder.

    %temp% – delete all the files in the folder.

    prefetch – delete all the files in the folder.

    2) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

    3) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

    4) Reset your web browsers:

    Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

    Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

    Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

    Opera: https://browsersolution.com/reset-opera-browser

    Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

    Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default

    5) Scan your devices for malware using Bitdefender antimalware product.

    6) Install the uBlock Origin and Ghostery browser extensions with all filters enabled in your web browser.


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