I received a letter from a hacker. The sender is me. What should I do?

Options

Details of the message from the hacker.

[full message deleted by admin due to inappropriate language]

Ask for opinions from experts I check for malware every week. Malware detected I immediately followed Bitdefender's instructions.

Should I believe the lies? Because I don't see any evidence files. There are no photos. I have successfully changed my password. Should I do anything further?

Best Answer

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    edited July 23 Answer ✓
    Options

    It's highly likely that this message is a scam. These types of extortion emails are common and often rely on fear and shame to pressure victims into paying. Here's why you should be skeptical:

    • No Evidence: The hacker claims to have compromising videos but provides no proof. If they had such material, they would likely include a sample to make their threat more credible.
    • Generic Threats: The message uses generic language and threats that could apply to anyone. It doesn't contain any specific details about you or your life, which suggests it's a mass-distributed scam.
    • Urgency and Pressure: The 48-hour deadline and warnings against contacting authorities or resetting devices are tactics to create panic and discourage you from thinking clearly or seeking help.
    • Cryptocurrency Payment: The demand for payment in Litecoin (LTC) is a red flag. Cryptocurrencies are favored by scammers because they are difficult to trace.

    What You Should Do:

    1. Don't Panic: Remember, the hacker likely has no evidence. Their goal is to scare you into paying.
    2. Don't Pay: Paying the ransom doesn't guarantee the hacker will delete the videos or leave you alone. In fact, it may encourage them to demand more money.
    3. Secure Your Accounts: You've already changed your password, which is a good first step. Consider enabling two-factor authentication (2FA) for added security on all your accounts.
    4. Report the Scam: Inform Microsoft about the email and the compromised account. You can also report the scam to your local law enforcement or cybercrime authorities.

    Also, perform the following steps:

    1) Open the Run command and execute the following commands one by one:

    temp – delete all the files in the folder.

    %temp% – delete all the files in the folder.

    prefetch – delete all the files in the folder.

    2) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

    3) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

    4) Reset your web browsers:

    Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

    Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

    Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

    Opera: https://browsersolution.com/reset-opera-browser

    Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

    Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default

    5) Scan your devices for malware using Bitdefender antimalware product.

    6) Install the uBlock Origin and Ghostery browser extensions with all filters enabled in your web browser.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)