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Activate from Bitdefender Central
I apologise if this is addressed somewhere but I can't find any info. I have Securepass working well in MS Edge on a Windows Computer running Windows 10 Home When I log in to BidDefender Central - it alerts me that I have SecurePass now included and to Activate it. There seems to be no way I can get Bitdefender Central to…
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Poll: Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
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Removal of googleservices and keystroke logger from MAC Book, iPad & iPhone
This is a very smart bug. Knows your after it when you delete cookies, history & data from browser. My guess is a remaining extension did that, also cancelled my UTubeTV bundled w/Frontier; watched it happen in real time. If I reset devices, what do I get rid of before updating iCloud, don’t want to bring it back with…
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Need Decryptor for Veza Ransomware (.veza Extension)
Is there a way to decrypt files encrypted by Veza ransomware with the .veza extension? If so, what decryptor should I use?
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Need Help Resolving a Virus Issue
My elderly mother lives out of town and has limited computer skills. Her Windows computer is likely infected with a virus that has locked it up. Is there any way to troubleshoot her PC remotely, or should I address the issue during my trip to see her? If remote troubleshooting is possible, what steps should I take to fix…
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Newbie question: in dashboard - devices - Remove
My first post here, please bear with me. I have no doubt that the answer to my question is available somewhere, but I searched in vain. The "Remove" option in the upper right-hand corner of my dashboard—does that function as a sort of license manager? In other words, does it allow me to remove a device and then reuse…
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SecurePass - Constant Login Prompt
I apologize in advance if this has already come up… nothing I searched found anything similar. That said, within the past week, SecurePass has been continually prompting me to enter my pin or master password every few minutes. I'm uncertain as to why this behavior has started or how to resolve. Any assistance is greatly…
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protection appareils
Je souhaite avoir la confirmation que mon portable et mon pc sont bien protégés par mon abonnement car j'ai une alerte sur un appareil
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Change billing information in Bitdefender Central
I have been trying to update payment information for VPN and other products. The main Bitdefender Central web page is acting as a wormhole. No coherent way to find out how to do this. Should be able to connect with customer support directly. Any advice would be helpful. Thank you and best regards.
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Is BD working on a solution to be able to use VPN and web protection at the same time on I Phones
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Antivirus plus Build 27.0.49.249 issues after update
Hey After i updated my anti-virus yesterday, it now detects all websites as scams and malicious, including Bitdefender's website. It slows down the load of the webpage, and I tried to talk to Bitdefender support, but after a while, they decided that it was NordVPN's fault, though it was not the one being updated. Even…
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BitDefender erroneously blocking a site as 'malicious' though it's not?
I run my own password manager (via Bitwarden hosted on a server I control in the cloud) but BitDefender as of this morning began to flag my password manager as 'malicious' - it gave no reason and no information about why it just started flagging. Is there a way to add an exception to the web protection or to reach out to…
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Hide Warning Pop up
Hello Team, Wondering if there is an effective way to prevent the warning pop-up from showing? I've tried the suggested way using the profile setting, but it did not work. It annoys me when I need to close the pop-up when I'm watching sports in full screen. -cezar
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Bitdefender Box 2 Port Forwarding and Subnet IP Reservation Help
Please help me configure Bitdefender Box 2 to port forward 80, 443, and 23 to the ASUS router, which sits between the Linux server and Bitdefender Box 2. I have a static IP address. A friend configured my ASUS router as DHCP, explaining that only the Bitdefender Box 2 needs to be set to a static IP. Is this correct?…
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Plugin for DuckDuckGo Browser
I have been trying DuckDuckGo and really like its privacy. It does not appear that there is a Password Manager Plugin for that browser. Is there one in the works?
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Why will 1 Critical Windows Update never go away
This stupid update keeps saying Bitdefender has resolved the issue, then it reappears over and over. It’s enough to make me want to uninstall Bitdefender because I never have this issue with any other antivirus, and I’ve used them all.
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New device detected - How to turn this off?
I get this banner when the laptop wakes from sleep. If BD were serious about doing stuff in the background, it wouldn't throw up a banner to say so! How do I silence this?
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Virtual Key Board Positioning
I'm a relatively new user of Bitdefender having switched from Kaspersky since the US Commerce Dept. banned its use in the US because of it being owned by a Russian, even though they have offices in several other countries. Anyway, I'm getting used to using BitDefender. However, I have two (2) questions about the Virtual…
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Instable wifi connection keeps dropping
Hi since I got BD Mobile security installed my wifi connection keeps falling out multiple times a day. Keeps connected to WiFi but no Internet. Solution is to disconnect WiFi en reconnect. I think it has to do with Web protection, when enabled (what I want oc) I see the Web protection VPN gets connected. I don't use the BD…
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My website has been detected with suspicious activity by BitDefender + weird suffix URL's
Hi, Bitdefender is displaying an alert for a website i'm managing. When i go on the website, i get a "suspicious webpage detected - the page [...] has been detected with suspicious activity. It is not recommanded to continue browsing this website". I didn't had this alert before. I verified on my google search console, and…
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Scheduled scans don't run (still)
If I had a pound for every time a scheduled scan in Bitdefender actually ran, I'd have £3. What is so difficult about this? Time and time again I'm told to reinstall, uninstall, recreate, delete and then .... nothing. I don't understand why such a critical feature of an AV application keeps being broken. I think I've been…
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Bitdefender makes my system slow to a crawl
At apparently random intervals Bitdefender accesses my hard disk so much that other applications become [****** is not responding]. The disk usage light goes to solid white and the Task monitor shows that disk usage is at 100%. At the same time, the actual data transfer rate is low. I presume that it's doing a scan, but it…
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VPN Problem
Sometimes when I go to a website it won't let me in, but after I turn off the VPN it does let me in. And these are legit companies. Why do they do that?
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Hacker controlling service accounts, DCOM, networking
I Recently came across a intruder in my system, They have taken over service accounts and I can't seem to figure out how to get them out. Is there anyone advanced at getting hackers out of their systyem?
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BitDefender isnt working right.
I installed Bitdefender back in August. I received a pop-up message in the bottom right corner stating that an update was available, along with a countdown timer. I waited until the countdown ended to see what would happen. As soon as the timer reached zero, Bitdefender instantly closed, and I received a red warning from…
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My site not opening after installing Bitdefender
Hello, Recently I installed BitDefender antivirus on my Windows 11 PC. I also activated extension in my Google Chrome browser. After that, I cannot open my site pbminfotech.com and all other sub-domains like testdemo.pbminfotech.com Also I check my site via Bitdefender Link Checker tool (…
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Caught a well-known fraud company, blocked all over the world
It shows up in my firewall logs...
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How do I unlock the halt on sports streaming when trying to stream https://www.espn.com.au/
Site opens and I can view menues but when I select a particular live stream the stream page comes up but does not progress. Typically the initial stream page is followed by a video ad before progressing to the live stream event.
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Upgrading from Bit Defender for Android to Bit Defender Total with Windows protection as well
I have Bit Defender for Android subscribed through the Google Play Store, I would like to upgrade this subscription to include Bit Defender foe Windows as well for my Laptop. Is there some way to do this as the Bit Defender Total Security includes both can I upgrade to this and get credit for the Android Subscription I…
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Wierd Black Bars after installing bitdefender
Hello, I installed Bitdefender today and used my pc like normal after that. After 2 hours of use my Google looks a bit wierd. When I change it to light mode it looks normal, but on dark mode I have these wierd bars. I have done nothing special except installing bitdefender. Can anyone help me? If the question is in the…