Hello, I bought bitdefender so i can protect 3 devices. Activation worked fine for my pc and laptop, but when I tried to add it on phone via link or QR code from Bitdefender central it just downloads the app on phone without giving it any protection. Phone app also asks me if I want to buy and extend my protection. In bitdefender central i can clearly see that protection on one more device is available like i never installed it on phone via link or QR code. Also i had to log in on phone app with my mail, so it is same mail used on phone as on other devices. Before any trouble, the app on phone was on trial version few days for some reason but i thought that it will automatically switch to full extention after trial on phone expires and it never did switch. Simply i just cant add subscription to my phone.
In bitdefender central on pc i can see this:
When i press "reactivate subscription" i can see this:
and there is nothing i can do to activate it on phone… App is installed on phone all the time and i tried reinstalling it. Even tried to add an activation code in my account settings in phone app but nothing works. Any help? How the hack i activate subscription on phone???
