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just need a bit of help please :)
Just curious if i have a internet highjacker thingy on my Microsoft Edge Browser. (http//Vosteran jkhfybkdfsbd and a bunch of letterwas one of 3 pages that were before Google. I deleted them but I still cant open or search the Micro soft Extention store because it keeps saying "this page is not responding" i ran a scan…
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SecurePass Pop-Ups and Broken USERID
SecurePass has started displaying a pop-up soon after signing into a website. The pop-up asks: "Want us to keep your login details safe in Bitdefender SecurePass? Yes No" This pop-up seems real weird. I have either just used SecurePass to log into the website, or logged in manually. Why is this pop-up happening? Is this…
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How To Configure Firewall To Allow Tailscale To Make Direct Connection?
If I use the native Windows firewall, Tailscale will be able to make direct connection with other computers. However when I switch to Bitdefender Firewall, direct connection can no longer be made. It has to use a relay server. Is there any way to resolve this?
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I can't connect to googleleadservices.com
When I click on a sponsored ad on googleleadeservices I get this message....This site can’t be reached www.googleadservices.com refused to connect.Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED I've looked everywhere..firewalls, etc. Never had a problem until installing Bitdefender.…
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Bitdefender Using Excessive Disk Space
Hi my PC is running out of disk space. Looking at the disk usage I see that of the 1,000GB of disk space, 814 GB are being placed into C:\Program Files\Common Files\Bitdefender\SetupInformation\{sub directory}\Dumps This directory was created on February 12th if that helps The directory contains 52,008 files. I tried…
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BSOD Caused By Driver "bddci.sys". Any Suggestions?
I de-installed Bitdefender, but bddci.sys was left behind and my admin rights cannot change or remove the file. I am getting blue screen of death when I use browsers (chrome, edge and firefox under windows 10) on a sporadic basis. HELP! Anyone have any knowledge of how/when this BITDEFENDER file operates and how to remove…
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Keine Verwaltung in Bitdefender Central meines Abos
Hallo, ich habe vor Jahren mein Abo über Digital River gekauft und auch immer dort verlängert. Nun habe ich keinerlei Infos über mein Abo erhalten, was in 24 Tagen abläuft. Ich kann mein Abo auch nirgends verwalten. Im Central ist auch kein Reiter "Meine Zahlungen " vorhanden.
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How Do I Restore Outlook If A .pst File Has Been Quarantined?
Hello Bitdefender community, I recently ran a scan with Bitdefender Total Security and it detected a .pst file from my Outlook as a potential threat and quarantined it. Now, I am unable to access my Outlook data, including my emails, contacts, and calendar. I have tried to restore the file from quarantine, but it seems…
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Windows 11 reboot loop February 2025
After 2 days of troubleshooting Windows 11, I have narrowed the issue to Bitdefender as it attempts to update, and partway through, it triggers a reboot, which becomes loop about every 15 minutes. The firewall also seems to be part of the issue. At the moment, I have turned off the Bitdefender firewall and reset updates to…
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the Weather Channel
The map part of the weather channel web app has stopped working since I installed Bitdefender on my windows 10 PC. Using Google Chrome as browser. I've talked with the weather channel people and they say this has been reported by other weather channel / bitdefender users. Is there a solution??
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Wi-fi networks not detected
I installed Bitdefender TS because a review said it had a good tool for my home wifi for unexpected devices but it is not detecting any networks. I go to Protection/Vulnerability/Wi-fi security advisor. The dialog shows: "Home networks / 0 Wi-Fi networks found, 0 connections are secured" "No home wifi network set / Select…
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Breaking the Scam Syndicate: How Thailand’s crackdown exposed a massive cybercrime network
In a significant crackdown, over 1,000 Chinese nationals have been repatriated from Thailand after being rescued from online scam centers in Myanmar. This operation, coordinated by Thailand, China, and Myanmar, targeted fraudulent schemes that lured victims worldwide through fake romantic ploys, bogus investment pitches,…
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windows 10 22h2 (10.0.19045.5487) Risk management vulnerabilites
bitdefender says, there is my computer vulnerabilities. I updated the operating systems on all my computers. Windows says you are now up to date. But bitdefender still continues to list operating system vulnerabilities. How can fix this ? Can u help,?
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Subscription number are not adding up
I have two Bitdefender Premium Security subscriptions expiring in March. Each subscription has 10 seats but only 5 devices installed. I renewed one subscription, then tried to move devices from the second subscription to the extended subscription. When I tried to change the devices, it showed the renewed subscription has 7…
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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How Do I Uninstall Bitdefender VPN Permanently?
Whenever I try to uninstall Bitdefender VPN, it auto-reinstalls itself the next time Bitdefender updates itself. How do I uninstall Bitdefender VPN in such a way that it stays uninstalled permanently?
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Bitdefender Dashboard and notifications
Bitdefender Dashboard keeps recommending I turn on notifications even though they are all enabled in the Mac System Settings. How do I prevent this re-occurring?
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Is helpdesk.me legit.
Is helpdesk.me legit? I was getting tech support from somewhere and this website/tool was used by the technician so that I could share a view of a tab in MSedge. All worked fine but then I had second thoughts. Ran a full system scan afterwards with Bitdefender. Looked all clear per the scan except that a file called…
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why does my wifi keep turning off
sense install and then windows update wifi turns off but i can turn it back on also vpn turns off
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Work Profile
Do i need to add an application here or it ll work auto? Bitdefender's Game Mode automatically activates when a game is launched, so the purpose of the Application List remains unclear. Furthermore, I'm unable to add the Windows 10 Store version of CapCut to this list, as it's not discoverable in the search. What is the…
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FILES FROM DISC IN SHREDDER
Hi! I got a problem, beausce all my files from the external hard drive are in the shredder but not files which I deleted already. Whis is this happend? It is possible to fix? Beacuse last time I deleted few of my files from this external hard drive. Txh, proxy80
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Use Bitdefender VPN
Hi all, I am pretty new in this Bitdefender, and have a very important question. Is it possible to use Bitdefender VPN for connecting our Server on work. ??? Please quick response
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Why does bitdefender block my outgoing mac mail and/or gmail?
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External hdd (external hard disk - drive) USB Drive can't be viewed in windows explorer.
External hdd (external hard disk - drive) USB drive can't be viewed in windows explorer. The disk can't be ejected. Forces a hard reset of the pc. All external hard drives behave this way. USB keys are fine. I uninstalled BitDefender Total and the problem was gone. GravityZone does not have this issue. Win 11 24H2. Can…
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Why is VPN locking me out from my network?
I am constantly having to uninstall VNP so my computer can connect to my network. The computer sees the network, but when trying to connect at boot time, it reads "not connected, no internet". I have extended networks too; the same thing happens. I have to uninstall VPN and once the uninstall is done, the computer…
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Anti-Theft Not Working
Hello. I went to my Bitedefender Central account, clicked on "My Devices", then went to my phone Samsung Galaxy A22 5G, clicked on "View details" and then clicked on "Anti-Theft". Then i clicked on "Locate device" and this is what i got: After that, i clicked on "Alert" and this is what i got: Although it says "Command…
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Why is the little arrow on the taskbar icon missing?
When I installed Bitdefender, for the first 2 days, there was a small arrow in the task bar icon as shown below. However, now there is no such thing. Why is it? What does it mean?
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Twich
i downloaded some pics from my google drive, and tried to upload them as a profile pic on : https://www.twitch.tv/settings/profile but the website failed to detect one of those pics, the pic was there but website failed to detect and upload it, i changed the browser from chrome to firefox but he results were same, then i…
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Setting all Bitdefender processes to run on only Intel 13900KS E-Cores
I saw another post about this with Intels 12th gen but the responding people had zero knowledge of how Intels 12th through 14th Gen processors all have P-cores and E-cores, and how programs like Bitdefender are able to be configured to only run on specific cores through the Affinity option in windows 11 task manager by…
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PC crashes (no BSOD) and restarts to blank screen after 1.5 hours gaming.
Hello, I am wondering if anyone can help me out with this, - and by the way if I shutdown BitDefender using this (https://www.bitdefender.com.au/consumer/support/answer/88404/) the problem doesn't happen. Is this the only way to stop the problem or is there just 1 or 2 parts of BitDefender I can turn off to stop the crash?…