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Data breaches: breachCompilation, collection1, breach compilation
Hi, I'm looking for help on how to solve the following breaches: breachCompilation, collection1, breach compilation I have no idea where to start, so any assistance would be helpful.
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Recent patch this week hosed my PC
Not sure if this is happening to anyone else. This week like Thursday/Friday. When i open a browser chrome/edge and click on a link or do a web search It fails to a page that displays Error connection closed. Tried all the fixes online regarding error connection closed and none of them work. If i backdate to a previous…
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Why does Bitdefender VPN stop connecting after a few minutes?
I was told Bitdefender was comparable to Kaspersky VPN. I had to choose an alternative because Kaspersky's going away. I never had this issue with Kaspersky and it's frustrating. I have Bitdefender VPN on my android phone and it sucks. I'm older than dirt and not necessarily tech savvy and all these silly work arounds to…
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Emails won't send in Outlook
I just installed bitdefender premium security on my computer and my android phone. Emails can be received but will not send. I cleared the email cache on my phone and emails will now send from my phone. I still can not send emails from my computer. What do I need to do to allow emails to send with bitdefender installed.
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Why Do I Keep Getting Blocked Out
I have 3 sites that I've entered on Split-Tunneling and it when I go to those sites VPN connects and I have to un -connect it. While on site it will re-connect again. Amazon.ca is one of the sites and when I just went to submit my order it connected, had to un-connect. Other sites to bypass, DON'T BLOCK are a tournaments…
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Deploy SSL certificate.pfx on Mac via Jamf Pro
Per , the step 4 (In Jamf, create a Configuration Profile and upload the certificate.pfx file previously configured) should be able to deploy the certificate.pfx to the Macs. However, I got the following error on the Macs for this step. "The certificate could not be verified (authentication error)." I have confirmed my…
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Bitdefender Mobile Security for Android Devices - Enable app unlock by Bluetooth connection
Hello, Today, for "Bitdefender Mobile Security for Android Devices" - you have a feature named "Smart Unlock" which disables the app locking feature if the device is connected to a specific Wi-Fi network. I ask of you to also add to this feature the ability to select Bluetooth devices connections since it will expand the…
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can App Lock be set to recognize a bluetooth device as trusted?
I use BitDefender Total Security 2018 on several devices, including my Samsung phone. I have the app lock set up to recognize my home network as trusted so that I don't have to unlock apps while I'm at home. Is there any way to set it up to recognize my car's bluetooth connection as trusted as well, so I don't have to key…
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Antivirus
I'm using Win10 and planning to buy Bitdefender antivirus for one person (household) without VPN. Please advise me the best option for at least two years. Based on experience, I want to become a long-term subscriber of this excellent product. Thanks in advance for the advice. Sincerely.
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Is Your Smart Home Vulnerable to Hackers? Find Out How to Protect It!
Did you know your smart thermostat, doorbell camera, or even your refrigerator could be entry points for hackers? Learn how to secure your smart home devices and protect your privacy with expert advice from the Bitdefender Cyberpedia. Don't let convenience compromise your security! Regards
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Bitdefender Antispam Add-in in outlook deactivation/crash
Dear all, i have added Bitdefender Antispam into my outlook account. This Add-in will get always deactivated and i need to allow/activate always which is quite allowing. What is the reason for this and how could i avoid that my Antispam addin deactivated? thanks in advance
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When Windows 11 starts, Bitdefender makes Windows Error Event 7000 and 7009
After Bitdefender installed, Windows Error Event 7000 and 7009 comes out everytime. All Windows Error Event 7000 and 7009 are about below. Web Threat Defense service can't start. IPsec Policy Agent service can't start. Windows Camera Frame Server Monitor service can't start. And PC is slow for 10~20 sec. just after login.…
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Do I have to log in to Bitdefender Central every time I go online for the Password Manager to work?
I subscribed to PASSWORD MANAGER and imported passwords from Chrome. What happens next? What is the PM actually doing? Do I have to stay logged in to Bitfinder Central for the PM to work?
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Bitdefender Mobile Security for Android Devices - Show the MAC address for "Smart Unlock" objects
Hi, For "Bitdefender Mobile Security for Android Devices" - you have a feature named "Smart Unlock" which disables the app locking feature if the device is connected to a specific Wi-Fi network. Please add next to each item in this feature (e.g. Wi-Fi network and possibly Bluetooth devices in the future) - its network MAC…
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Notification Scan
I noticed the notification scan is almost performing like a clock, with almost a notification scan reported of 1 per second. This seems very high and too many notifications. Is this how it works? Why are there so many notification scans when I am not receiving that many notifications?
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No Ultimate Security Couples/Family Plan?
Evaluating security solutions for my wife and I (no kids). We want device protection plus identity theft. I see Aura has a couples plan, perfect. But comparing against BitDefender for features, etc. Doesn't BitDefender offer a plan like this? Thanks for any help.
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Scam of the Month – This July, AI Deepfakes Drive Supplement Scams on Social Media
What do Brad Pitt, Denzel Washington and George Clooney have in common? It’s not that they’re all part of the same movie cast—they’re inadvertently playing the role of their life in supplement scams. These celebrities, along with many other famous figures, are being used without their consent in AI-driven deepfake…
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Community site UI glitch
Hi, When, in a post here at this site, one click on the icon of 3 dots in a circle, to the right of the post title, the menu doesn't fully open. Test on both latest chrome and Firefox. See attached screen shot. Tested at https://community.bitdefender.com/en/discussion/88472
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How to SANBOX work
Hello team. The Bitdefender Gravityzone Business Security Premium already includes Hyperdetec and Sandbox. However we have some questions about how it works, please help us with good answers. How does Bitdefender identify "suspicious files"? What is the threshold for identifying "suspicious files"? When a "suspicious file"…
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Turn off incessant pop-ups
This warning only ever happens on mobile - it's a pop-up alerting me to a spam link founfld in email (Gmail account). Interestingly tho, it only pops up when I'm in my Hotmail account and is constant - 20 times in a couple of mins. I cant find this e-mail anywhere to block it, and I dont even know if I'm getting an email/s…
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Malfunction Password Manager
Hello, I try Password Manager for an administration. The website said the password is wrong. I check the password on the website with my phone and it's the same. What can I do ? Thank you for your help. Have a nice day, Paul
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ScanSpeeder Blocked
I have had the program ScanSpeeder for a long time and went to use it to scan multiple photos. BitDefender Free is blocking the app. I have tried to add an exception and the app allowed to run and does nothing.
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Slow computer perhaps spyware?
I think my desktop has been infected by spyware. BD doesn't find anything. Other computers on our home network are getting over 300Mbps but my desktop is getting less than 49 Mbps. Does anyone have a suggestion on how to speed up my computer?
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Something weird happened to my phone?
Hi. I'm currently applying for jobs, and if anyone works at Best Buy you'd probably have used a third party service to conduct those video interviews before an in, person interview. Well I had to do that and the website was finnicky but its legit as I used a couple of times. I had done it through my phone. Laptop camera…
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Email protection not updating change
I have 5 email addresses being protected. I deleted one to add a new address. The deletion was successful on Bitdefender Central. I then go to my Bitdefender Total Security Dashboard, click on Protection, and then Email Protection. The deleted email address is still there, preventing me from adding a new one. Is there…
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Recover CD ISO USB Bootable Media
Does Bitdefender not offer a product for a USB bootable media recovery system anymore? I was under the impression that it came with the total security package but I cannot find a download or setup anywhere.
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False Positive
Bitdefender is blocking access to this web service: https://divmagic.com/ This web service is recommended and sold via AppSumo, here: https://appsumo.com/products/divmagic/ When I try to use the DivMagic Web service, I receive over 600 critical notifications, in just 20 minutes, where the notification says the following:…
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Password Manager
Hello I tried Password Manager on safari with my phone (iPhone 14 Pro Max / ios 17.5.1). I can't understand how I can use it on my phone. Thank you for your help Have a nice day, Paul
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No activation code
Madam/Sir, Ref:- order ID 238249335 Since I already had 52-53 days of previous subscription,my upgrading for 1 more year wasn't difficult. However, either I lost the email /message providing an Activation Code,and so don't have one. I tried to later type in my previous Activation Code ( for which 53 days' protection was…
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After installing Bitdefender...when running SPEEDTEST results changed
In running speedtest on the network my results used to be 12ms Ping, 946 Download and 45 Upload, after installing Bitdefender my results are as follows 12ms ping, 942 Download and 35544.66 Upload. notice change in Upload speed which is impossible. Anyone have any idea what could be the cause ?