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My site is marked as malware
My companies website [removed by admin] is for some reason being marked as containing malware by BitDefender TrafficLight, and I have no idea why. I simply get this warning page stating: Dangerous page blocked for your protection Dangerous pages attempt to install software that can harm the device, gather personal…
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Does Bitdefender Antivirus Plus licence for Windows also cover my Android phone?
I purchased Bitdefender Antivirus Plus for my Windows laptop and I think it comes with a licence for installation on three machines. If I have it installed on my laptop can I use the same licence to install it on my phone? Or, do I have to buy a separate licence?
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Very high ram usage
Hi, Is almost 7gb of Ram usage normal? It seems excessively high. This is without doing a scan. On the latest version of Bitdefender Total Security. Ram usage has never been so high. Intel Core i9 processor 14900K, 6ghz | 128gb Memory | RTX 4080.
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Despite having no viruses on my website, Bitdefender is giving a warning!
There are no security vulnerabilities or "phishing" on my website! But Bitdefender is showing my site in this way... And it doesn't even provide me with a reason like "there is this kind of issue on this page, etc." Please clear my domain from the Bitdefender application. My site only promotes a local business and does not…
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Executive summary is not working
Who has the same concern now that I cannot see anything on the executive summary?
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Bitdefender Updates Now Working in China, But Login Issues Persist
Recently, I discovered that Bitdefender can now be installed online without the need for my router to use a VPN. However, I encountered a frustrating problem when trying to log in to my Bitdefender account. I received the following error message: "Unable to connect to the server. Sorry we are unable to connect to the…
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How do I manage different products which renew at different times?
I have Total Security which expires in about a month. I later added Digital Security which expires differently. How can I manage my account to see what I have and how to renew each one. Can these be consolidated somehow?
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Renewal or New subscription?
Hi, My 5-device Total Security just expired. I intend to add more devices. Therefore, I intend to buy a 10-device Total Security from a reseller. In terms of beginning the new subscription, Do I just go to Central and add the new activation code? Please advise.
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Remove domaine to Blacklist
Dear, This is our webmail platform and we assure that there is no malware or phishing code in this site So please remove our domain ingenosya.mg to your blacklist Cordialy
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my bdservicehost uses too much of my cpu and memory all the time, how can i fix it?
Currently none scans are running and its still eating up my cpu, and its every time . my specs are i5 -8300h @2.30gh with 8gb ram
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Secure VPN icon
Why does the Internet connection icon only randomly change to a secure icon when the VPN is activated. Sometimes it changes and sometimes not. I want it to show every time the VPN is on.
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bitdefender should improve the performance of the program
bitdefender is not good for game performance
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Bitdefender unveils comprehensive security suite for small businesses
Bitdefender has launched the Ultimate Small Business Security suite, an all-in-one solution designed specifically for small businesses and entrepreneurs managing up to 25 employees without dedicated IT staff. This robust security package includes advanced antimalware, webmail protection, digital identity protection, a…
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How to re-install Bitdefender after doing a system restore?
Due to Windows problems I had to do a full system restore on a Win 8.1 PC. i.e. a factory reset. This PC had BD installed, but of course after the reset BD is no longer installed on it, but according to my BD account it is installed on it. I want to re-install it, but do not see that option. How can I do this and restore…
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Traffic Light and Web protection
If I use Bitdefender Web Protection, can I avoid using Traffic Light?
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Activation bugs and support ticket problems
Hello, I was trying to reach through customer support, through email and now this way. Please get me the correct support. I will spam any forum I wish until you get this right. Actual ticket: Device management versus the number of licenses is an absolute mess. I had Total Security installed on multiple Windows and 1…
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Bitdefender gravityzone business security roadmap
Dear Bitdefender team, I am considering between Bitdefender Gravityzone business security and premium to use from this year to next 3 year plan but I have a question. As information in the website indicates, gravityzone business security is designed for small company use with limited functions in case premium version has…
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BD Mobile Security For Android: After Device Restart, Web Protection Turns OFF!
Hello. Samsung Galaxy A34 5G (SM-A346B/DSN) BEFORE DEVICE RESTART: AFTER DEVICE RESTART: As you can see from the screenshots, after device restart the Web Protection module turns off by itself. Just to mention that before and after the device restart, nothing in the app's settings and/or in the Android settings has been…
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Concerning exploit detected notification
Hello, I have over the years received random notifications from Bitdefender total security saying that an exploit was blocked from some IP address . How do I find out more regarding which exploit is being used ? I know some exploits can be sorted with updates, I keep my software up to date as much as possible it would…
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I recently had big problems installing Premium VPN, had to cancel it, so...
What I'd like to know now is, how do I get the old minimal—what, 250 megabyte—VPN back? As a first step, I uninstalled the Premium one; or so I thought. Later I noticed—in the dashboard—"install VPN". I hit that, and the "new" dialog box of Premium's came onscreen. So, curious, I hit the Activate button, and it said,…
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I keep getting a BF popup msg (x is an unsafe wi-fi. Use bf vpn)?
I recently changed internet providers (Spectrum to Frontier). And now I keep getting this BF popup msg (x is an unsafe wi-fi. Use bf vpn)? You have tons of customers asking this same question none of you experts can give a valid answer other than "use VPN". Cant you give an answer that wont cost me more money? Or do you…
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"CANCEL SUBSCRIPTION & CONT PROT" should be "CANCEL SUBSCRIPTION RENEWAL"! Agree?
"CANCEL SUBSCRIPTION AND CONTINUOUS PROTECTION" should be "CANCEL SUBSCRIPTION RENEWAL" I suspect that BitDefender knows how confusing and scary that title is and that is why they use it. I don't want my Bit Defender Subscription to end until the end date but I want it to end at the end date and not renew. I expect…
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Concerning exploit detected notification
Hello, I have recently gotten a notification from Bitdefender total security saying that an exploit was blocked from some IP address - I have blurred it out just in case it is sensitive info. Bitdefender does not detect this as malware and I am not what to do about the exploit. Please could someone tell me what to do about…
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Should I install this file? It says it's from Bitdefender SRL
Hi guys, I'm a bit concerned about this installer file that keep trying to install itself on my computer. It says it's a verified publisher: Bitdefender SRL. But I don't know how to verify that this publishing name is legitimately connected to Bitdefender. Furthermore, when I try to find the file on my computer based on…
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channel5.com
Hi I have just changed my antivirus to bitdefender total security and since doing so I cannot access channel5.com. I keep getting APP-1001 message. Channel 5 says this usually occurs if trying to access the site from another country or if I'm using a VPN. I am in the UK and I don't have the VPN activated. I have even been…
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Bitdefender VPN blocks access to ALL websites
When I turn on Bitdefender VPN, I'm basically unable to access the internet. This doesn't happen with other VPN's like Norton's. I don't know if there's something wrong in the settings that allows this to happen or it's something else. I would love a response from someone who might know. Thank you.
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VPN disconnects when computer sleeps, while browser open
Using an iMac, running Ventura operating system. Is VPN disconnecting an expected behavior? VPN does restart when I wake computer but it takes a minute. Is this a security issue, because browser is open and VPN is not connected? I have kill switch active.
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Children with own accounts / multiple PC's
I think I already know the answer to this, but I want clarification. I have two PC's each having an account for each of my children. In parental controls; my only option is to assign one child's profile to a single device? I cannot assign each profile to a different account on each PC?
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Accidentlly installed Parental Control on my MacBook now no internet at all
I accidentlly installed Parental Control on my MacBook OS14 now I have no internet at all. I deinstalled every Bitdefender Product and deleted it from Bitdefender Central but still no internet.
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Bitdefender requires a login/password ?
After renewing my subscription, bitdefender seems to want to update every couple of days when I start it. It didn't ask me to login upon starting prior to the subscription renewal, and I can't find a "remember me" toggle. Anyone know how to remedy this behavior?