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no alerts / blocking suspicious websites
I tried access few urls for testing the web protection function of mobile security ios app. but no alert / blocking happens. I tested safari, tested chrome. tested site http://www.amtso.org/check-desktop-phishing-page/ tested site https://www.eicar.org/download-anti-malware-testfile . not blocking me from download the…
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Subscription help
Hi everyone, hopefully I can get answers to the loophole that I seem to be in regarding my subscription. I was with Kaspersky until the ban happened and switch to Bitdefender 8/25/24 and what I'm guessing was my remaining subscription to Kaspersky which expires 3/25/25. When I go subscriptions on the central app, it says…
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Bitdefender install has interfered with a roku app
I recently changed over to Bitdefender Ultimate Security. Install went good and I'm happy so far. One issue that I need help with is finding the setting to exempt or ignore the roku player. for example… I use a Roku app Video Poker that includes a daily Top Ten Score of other players online. When I installed Bitdefender…
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Password Manager still not starting up automatically like it used to
I have to reopen the discussion I started earlier this month. Password Manager is back to what I originally wrote about. The Unlock Vault screen doesn't come up automatically when I reboot my laptop, and my password doesn't fill in like it used to. I followed the suggestion to reset my web browser to default and reinstall…
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Starlink, PC, Mobile Phone, TV
Just using the "test" facility, I can see that my PC changes IP. But my phone doesn't. My phone stay on the same Starlink IP. Is this normal? I would like to use the mobile phone and TV from a different location
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Problems with Install on Windows 11
I'm stuck on Install in progress - new device, trial Mcafee software uninstalled successfully, and now no further progress on the install
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Phone Number for support
I purchased bitdefender and never received a code to activate my devices.
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bitdefender's product password
bitdefender stopped me to land on a website displaying this msg : i put the bitdefender's app password in there but it did not work , why? later on i tried to open the same site and it was not interrupted by bitdefender. no added exception in the bitdefender app's exception list y? i do not see any exception in bit anti…
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I Keep having a critical error I just can't seem to find the root of it, can BD find the root of the
IT keeps showind data leaks to msedge (Microsoft edge) but it dosen't specify well about it is there a way I can find it myself or that BitDeffender can? It's also a fraud attempt from a site I have never been to. PS: I'm using the free vesrion so I am aware that some features are limited.
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Certain Adresse IP Ne Fonctionne
Certain adresse IP ne fonctionne pas est ce que le problème de poste ou bien technicien service???? Trou d'ozone terristre?
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Chrome Anti-Tracker exception sync
In my business, all of the devices have the same Chrome profile and it syncs everything. There are some websites we use regularly and I have added all of them to the extension's exception list. The problem is, the exception list doesn't get synced between devices, I think that it should.
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Web Protection - iOS Logs
Hi all iOS mobile security is a great tool and with the web protection as shown below helps keep you safe. I have this on my daughter’s iPhone. Q. Is there a way to see exactly what she has been viewing rather than a brief category only pie chart. Can I view like a 7 day log? If so how? Thanks in advance
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Firewall ?
I have a scenario where I have to expose RDP to the internet. I know its not recommended but anways. Bitdefener Firewall has been VERY effective in detecting brute force type attacks & blocking them after X # of attempts. I constantly am getting alerts, as expected. I decided to change the RDP port # to a non standard port…
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Dark web action recommendations repetitive
When I signed up I had 45 alerts for dark web monitoring. Of those, around 30 of them had the same recommendation for my primary email, so I had to go through and check those completed 60+ times. It would be useful if the monitoring recognized recommendations across different alerts and marked older recommendations…
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How to regain access to VPN included in my paid subscription?
I accepted trial offer of unlimited VPN, now that period is ended I cannot access VPN at all. Prior to this trial I had 200mb per day which was included in my Total Security package, now I have no VPN at all. 1
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March 5 2025 - GravityZone reports not being sent by email?
hi - has anyone else had an issue today receiving reports from GravityZone by email? I have about 20 sites, reports scheduled daily to be sent to two different addresses. Everything ok through Monday, but no reports delivered Tuesday night. Logged in, checked report was generated and can be viewed, hit the email button -…
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VPN Emptied Hosts File
On 2 March, Bitdefender VPN removed about 30-40 lines of entries in my Windows 11 Hosts file. I've run VPN for six months and not previously seen this issue. I use Hosts for my development, monitoring, and related tasks to avoid split DNS inside my network. Prior yesterday, VPN added its entries at the bottom of Hosts.…
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App Hacked
I have had Bitdefender for desktop a number of years now and have been very satisfied. Recently however I have had some real issues with the app itself being hacked whether I uninstall and reinstall or not. Is there anything that can be done before I begin to look for another defense. Which I would rather not do
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Advanced Threat Protection blocks MS Installer
Hi, I have an issue in that whenever I try to install any MSI file then it is blocked by ATP. Installs from .exe's are fine though. If I disable ATP I can install without a problem but, obviously, this isn't the best solution. Do I need to create an exception for msiexec? It would seem a little strange if I do as this is a…
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Mac OS Recovery Disk
My Mac OS got infected by malware that keeps crashing my Mac and that now is preventing me from being able to login, and BitDefender didn't prevent the infection. I now need a Recovery tool to boot from to disinfect my Mac and it appears that BitDefender removed this valuable feature 5 years ago??? The Environmental scan…
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can I check an email addy I've lost access to?
A number of years ago, I lost access to one of my emails from Comcast. It's a long story. I'm sure that it's still out there, accounts I couldn't access. And I can't add them to be scanned because you get sent a code. Can't access the code. Any way to add it so I can find all occurrences of it? Thanks.
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Change RDP port
I like using the Windows RDP client but get attacked constantly when using the default port. I’ve made several failed attempts at opening another port. Please explain the settings I need to open a different port (TCP/UDP) for RDP using 3390 as an example. Thanks
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Firewall not present in protection tab
My protection features menu of antivirus plus does not show a firewall button/choice. The other 5 choices like Antivirus and Ransomware protection are there. After reading a lot on this forum, I have reinstalled Bitdefender. Still no firewall choice. The Windows 11 firewall stays active. Reason for wanting to try the BD…
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Same issue not able to connect to web protection
I am not computer savvy and need help with this.
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Bitdefender Firewall Notification Cannot Be Closed On Windows Desktop
Had a Bitdefender Firewall notification popup. I clicked on "Allow", but the popup continue to be persistently there even after i click 50 times and still going, yes i counted the number of clicks. Need help as to why it does not go away. It still showing as i write this discussion topic.
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Mobile security normal range of scanned connections
the app is reporting thousands of connections checked every day since I installed the app. This amount seems incredibly high for what I am actually doing. There is also a category with negative connections which makes zero sense to me and I cannot get information regarding what’s in the categories. Anyone have insight for…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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Is "Scan with Bitdefender" useful?
Sorry, the title might seem a bit provocative, but it's a genuine question. Common situation: Acquire a new file by internet download, or from an associate; save the file to local disk. In Windows File Explorer navigate to the file, then use the context menu to "Scan with Bitdefender". Run the file, or open the file in the…
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Premium Subscription upgrade
I already had Total Security and upgraded to premium security and was charged £59.99 on 14 jan 2025. Was also charged a renewal for my total security of £74.99 on 23 jan 2025. Could I upgrade further to Ultimate security and refund me any difference. Thanks
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Anyone know what to do about Webview error in Bitdefender Main when Activating?
Removed free version and re-installed but am left with blank BD Main window and the following error after clicking the sign in button. Error dialog is titled "Rundll". Error is "Error in C:\Program Files (x86)\Microsoft\EdgeWebView\Application\130.0.2849.56\msedgewebview2.exe Missing entry: —embedded-browser-webview=1" My…