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autorenewal
I received a notification from 2Checkout/Verifone that my payment for the renewal of Bitdefender Ultimate Security was declined. I attempted all the recommended solutions provided in their guidelines and FAQs but was unsuccessful. Upon contacting Direct Express (the issuer of my card), a representative informed me that the…
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Error. Unable to install Edge Password Manager Extention. Help
Help. Whenever I try to install the Password Manager extension in Edge I get the following message. "An error has occurred. Download interrupted" I'm now basically locked out of all websites since I don't have an operating password manager. This is a huge deficiency. Your password manager should be a stand along program…
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Defenders of the month free month sub reward causes sync issue in central
Hi everyone, After receiving my "defenders of the month" today (thanks for that BD) 4 of my 6 devices shows as having an issue. I had this same issue in May when receiving the reward and had contacted support who told me "I have synchronized your subscription from our side to ensure all your devices appear as normal and…
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Is this PDF a malware?
Hello, a few days ago i runned an AML check of one of my BTC address, since I had to exchange some funds, i wanted to make sure they were "clean" before spending them, so yea, i found that telegram bot, entered my BTC address, runned the aml check then downloaded the PDF. The thing is: the PDF runned itself right away the…
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Authentication code Denial
Hello, I can't login in my Bitdefender Total security Central Account because because the authentication code isn't being sent to your email so that I can use to Login. Can someone please assist me .
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Questions regarding the installation of BitDefender EndPoint
Hello. I am seeking an antivirus solution and BitDefender endpoint from what I have tested has fullfilled most of my requirments, however I haven't been able to verify if the installation process would at any point require "manual intervetion", as in nescessitating to interact with any sort of graphical user interface.…
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What is the meaning of the 1 or 2 that is listed with the securepass icon that appears in menu bar?
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Ransomware Remediation warning from software suddenly
I think there is a possibility that Ransomware Remediation have false alarm? Cause I just got a Ransomware Remediation warning after boot up today from a software which I have been using for a long time. The software in question is Mactype. It never has any warning before. I can still use the pc normally and I don't find…
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panicking about possible malware
Hi all, I hope this is the right place to post. I am currently whipping myself up into a frenzy and close to throwing the laptop out and buying another as a result. Nord VPN flagged up the website "retromotor.co.uk" as being malware. It did not do this until a few days after I had repeatedly visited the site however and…
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Mobile app not recognising my subscription
I have downloaded the mobile security app and after signing in it doesn't recognise my family pack sub and instead only offers a 14 day trial
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Bitdefender Keeps Asking If My Home Wifi is a Home Network
Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?
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Uninstall re-install Bitdefender Total security
Did some searching and it looks like there is an uninstall tool? Is the newest 2023? how do I know what year/ version I have just says in account Bitdefender Total security then how do i re-install….do i log in at Bitdefender.com with my account? how many installs do i get? looks like it's down to 3 total from 5, or it…
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LibreOffice Calc Incompatibility
In LibreOffice Calc (LibreOffice_24.8.2), I can only scroll down in my spreadsheet when Bitdefender Antivirus shield is running. Anyone else had incompatibilities between Bitdefender and LibreOffice? (incompatibility with other programs should be a category BTW)
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Is this a scam?
Just got an email from Bitdefender. Says: You've installed Bitdefender's award-winning protection on the maximum amount of devices available in your account. But don't worry. If you need to protect other devices, you can do so with just a few clicks: Then 2 links in the email to Bitdefender Central …. I closed the email. I…
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(Solved: Added Abbreviations Of The Months) Mentioning А Month
Be sure to include the month of winning in the title. Honorary membership" refers to a special status granted to an individual without requiring formal obligations. To ensure clarity for concerned members, it is important to mention the start date of the honorary membership, indicating when it officially began.
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Can VPN shut down Internet connection?
Hello, I am experiencing recurring issues with Bitdefender VPN. Once installed on a PC, the internet connection randomly drops. It sometimes restores if I reactivate the VPN connection. The kill switch is NOT enabled. The operating system is Windows 10 with a clean, up-to-date installation as of 15/12/2024. The VPN was…
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Why do I get "An application is stopping Chrome from safely connecting to this site
The site is google.com "Bitdefender Antivirus wasn't installed properly on your computer or the network Try uninstalling or disabling Bitdefender Antivirus" Whu is this happening? How do I disable Bitdefender?
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How to access detailed error messages in SecurePass?
I'm getting an error trying to open up particular accounts with passwords associated with them in SecurePass: unfortunately that error is a nondescript message on my Android phone, and isn't even specified in Windows (the window just hangs on the swirling "loading" type screen). Is there a log of detailed error messages in…
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Delist my sites
My 2 Wordpress Sites were hacked but now is cleaned. Please remove from blacklist.
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Support for Vivaldi?
It has been a long time and still no support for Vivaldi. I'm not sure why, either. It has a bigger user base than some of the supported browsers. PLEASE add support for this best-in-class browser!
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I have a subscription and it saying i need a activation code i had bitdefender for a couple yrs now
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Twitter nsfw/hate accounts in feed
Hi, On my feed in Twitter, I get sometimes NSFW content from fake channels that doesn't go away. I noticed there might be cross-origin loading of posts or at least the media. I go into more detail in this post on the Avast community, but got no answers… Is the Web Application Firewall of Bitdefender endpoint also not able…
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Thailand cracks down on Myanmar’s scam compounds by severing electricity access
Thailand has cut power to sections of the Myanmar border, targeting regions that house criminal enterprises masquerading as online investment hubs and call centers. The move follows mounting pressure from China, which has seen its citizens fall victim to these sophisticated scam operations in staggering numbers. The…
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I have been going around in circles trying to find away to contat SOMEONE in this company
I want to cancel my subscription and i keep going no where on the website. I need to cancel my subscription, there is no email address, live chat, nothing
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Forward Bitdefender Gravity Zone log to Google Chronicle ( Google SIEM )
Greetings. I am currently conducting a PoC for the cloud-based Bitdefender GravityZone antimalware. At the moment, I am facing difficulties in forwarding event logs from Bitdefender GravityZone to Google Security / Chronicle (Google SIEM). Have any Bit experts here successfully done this before? If so, I would appreciate…
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Router history
Hi community Is there anyway to protect your router history from prying eyes. I gave my wifi password to my brother to use the internet when he was staying with me. Apparently he searched our router history. Can I protect that somehow? I have Bitdefender Premium Security installed.
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Has anyone come across the tinyburner.exe at startup?
I suspect that this executable file is a trojan, ransomware, malware etc…, or some sort. It has been installed on my computer for the past few months until I finally got kicked out from my own computer without me doing anything. I got hacked and large sum of money was withdrawn from my Binance Exchange crypto account. I…
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Is normal to receive this prompt by Password Manager on my smartphone?
Sometimes ( often to be honest ) when I insert a password on my smartphone, after a while I get this kind of pop up/prompt by Password Manager : Is this normal? Is a real prompt from the app or something else ?
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How do I get Outlook to start after latest Bitdefender update?
Desktop Outlook will not start even in safe mode after the latest Bitdefender update. How do I get this to work?
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The log shows an error. Can AI glasses speak by themselves?
Who has encountered this situation?