Password Manager Asks Me Every Time I sign Into Chrome - ANNOYING!

straten

How can I turn off the reminder or delay period so that Password Manager doesnt ask me to login every time I open Chrome?

Scott

Hi @straten

Have you tried these steps from this article?

https://www.bitdefender.com/consumer/support/answer/2700/

How can I stop Bitdefender from asking for my Master Password every time I open the browser?

If you lock your device without closing your browser, Password Manager doesn’t lock and you can access your data when you return. As a security measure, every time you open the browser you have to sign in with your Bitdefender Central account and then input your Master password.

• To stop the Central sign-in prompt, go into ⚙︎ Settings and tick “Disable login tab on startup”.
• To stop the master password prompt for 72 hours, check the “Remember me” box on the Unlock your vault screen.

Kind regards.

straten

Yes, I have. It doesn't seem to remember when I check the "Remember Me" box as it still requires login every time I open Chrome. Even if after only 1 minute.

It does not work.

Flexx

https://community.bitdefender.com/en/discussion/comment/341188#Comment_341188

To stop the Central sign-in prompt, go into ⚙︎ Settings and tick “Disable login tab on startup”.
To stop the master password prompt for 72 hours, check the “Remember me” box on the Unlock your vault screen.

This procedure by @Scott should have worked; weird, it did not. Well, in this case, you will have to contact Bitdefender support, since there's nothing left to add here.

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards

straten

This is the check box you are referring to I presume. If so, it does not work.

Scott

Hi @straten

It's also this one, when you initially log into your Central/PM account.

straten

Thanks Scott, and yes sir, I have checked that one as well. Even it asks me every time, which I believe it is supposed to have a 72 hour window? It's strange, almost as if the anti-blocker software is disallowing my exclusions or these check boxes. ????

I will move on to their support line as to see what remedy they may offer.

Scott

https://community.bitdefender.com/en/discussion/comment/341233#Comment_341233

Good idea as far as getting a hold of support. I suppose you could try disabling some of the extensions, to see if one of those is the culprit? And yes, it is supposed to be a 72 hour window.