-
Windows 10 Devices Randomly Hang When Signing Out
Hi all We've recently enrolled our fleet of Windows 10 devices (approx. 400 machines) onto BitDefender GravityZone. Since doing so, randomly throughout the day, if a user signs out of a PC, the PC will stay on the blue signing out screen until it's been manually buttoned off, the same is true if a user shuts down the PC.…
-
VPN on Routers
Hi, dont know its any post on it, but want add Bitdefender VPN on my routers and mesh system. There is option inside router setup, but where is Server address of VPN to add it, or you not support this one? Routers and mesh are xiaomi ax3600 and ax3000. Thanks!
-
Isn't not being able to use Web Protection AND VPN an oddity/dysfunction?
Just purchased Bitdefender Premium for my Macs and iPhone. After almost being driven nuts by BD Central warning me that Web Protection has AGAIN been turned off I began searching for answers. I found, to my dismay, that both VPN and Web Protection cannot be used simultaneously on iOS! First, don't you think that problem…
-
I just installed Bitdefender VPN to my Sony Bravia Smart Tv (ha) and it's not connecting
Hi, I'm having problems with connecting my TV to the internet after adding Bitdefender VPN to my TV. It didn't work yesterday after I loaded it on, but when I turned off the modem and started it again it did work. This morning when I went to use the TV it wouldn't connect to the internet again. Of course I can watch free…
-
VPN Premium - cannot use emails incoming or outgoing if the VPN is turned on. Using IOS on our IPAD.
VPN works fine on my desktop MAC. But not when I use the IPAD on the same account . It blocks all incoming and outgoing emails.
-
Why doesn't bitdefender detect ad popup in photo editing app?
This ad popup only appears on my screen when I'm using Photo Studio App editing a photo. It's happened more than once and I've notified photo studio and they tell me it's not coming from them. Shouldn't my bitdefender mobile security web protection detect this and alert me?? I've attached screenshots below of ad popup.…
-
False positive - what is Trojan.GenericKD.48174843?
Hello, my BitDefender detected Trojan.GenericKD.48174843 in a file: "Kwestionariusz_wstępnego_wywiadu_przesiewowego_przed_szczepieniem_osoby_dorosłej_przeciw_COVID-19_(wersja_docx).docx" from https://www.gov.pl/attachment/c6109501-068a-410c-a3b5-05e2f4eb8efe Which is weird because I opened this file before and it worked…
-
Firewall keep desactivating
Hi, despite toggling the firewall on bitdefender, it keeps being desactivated if I close and reopen the UI Meanwhile the windows firewall keep activating, on windows 10 I tried the method with the BFE (give permission) mentionned on your website what could it mean ? Why am I unable to activate the firewall ?
-
Problems with device locator
Device locator (laptop) seems to be unreliable. One time it shows the device as being at one location, and the very next time it shows the device as being somewhere else. Has anyone had any experience with this feature, and can you offer some advice/guidance on what can be done to pin down the actual location of the…
-
Operation Endgame
Hello, haveibeenpwned indicate that my email address was pwned by OPERATION endgame "between 27 and 29 May 2024 Operation Endgame, coordinated from Europol’s headquarters, targeted droppers including, IcedID, SystemBC, Pikabot, Smokeloader, Bumblebee and Trickbot." Does it mean I potentially have been infected by these ?…
-
my subscription
I renewed my subscription on 5-15-2024 but today i am not covered it says
-
28 failed log in attempts, Should I be worried?
Hi, I reviewed my security events for this account and apparent on the day I found out I was unable to access my account there were 28 failed log in attempts. Now, I know I tried several times to log in but I know I did not attempt to sign in over 2 dozen times. Should I be worried?
-
Login / Authentication Hell Loop
Hi, yesterday, i moved from BD Wallet up to the new BD Password Manager and after it was done, i got stuck in an nightmarish authentication loop : 1) All my passwords are stored in the new BD Password Manager. 2) The new BD Password Manager browser extension is installed and working fine. 3) I click on the extension and it…
-
SkyGo
Bitdefender no longer allows me to reinstall SkyGo App on my Windows 11 PC, identifying it as malware.
-
Introducing email to forward spam/phishing
Why don't you introduce an email where users can forward phishing/scam emails? It would be nice if BitDefender could also help law enforcment to fight the scammers.
-
First system scan took me to a weird screen with bios settings.
First system scan took me to a weird screen with bios settings. Couldn't get out of it. I had to disconnect all power for a while. I'm scared to run another system scan unless it completeley screws up and I can't fix it
-
Can on demand scan with malwarebytes conflict with bitdefender and crash some windows process?
Had wierd experience when I was scanning with malwarebytes as on demand scanner on my pc. I alt tab from my game while scan was scanning and as soon as I alt tab to desktop I notice my taskbar was semifrozen some animations were working some not and clicks were not functioning as normal. Could this be sign of conflict?
-
Bitdefender nuked itself and my entire system for no reason
Hello all, Sorry, this is my first time posting on this forum, if I need to move my post elsewhere please state. I am quite puzzled as to what just occurred and would like some insight to help me better understand why and how this managed to happen, and also, how to fix the aftermath. So, what happened? I had just come…
-
Buhocleaner
Is this software (buhocleaner) a threat? Bitdefender seems to treat it as one. Thanks
-
I renewed my subscription but my bitdefender app still says my subscription expires in 2 days?
I entered the activation code sent to me by email and still nothing.
-
Bitdefender for WearOS ?
A few days ago I both read an article and saw a TV news item on the poor protection and the ease by which lower end smarwatches, mostly for kids, could be hacked. While i do not consider myself overly paranoid, I did try to find a product, any product, dedicated to protect smartwatches with WearOS and did not come across…
-
Pc got fished, need an offline solution, Urgent please
Hiya, i just feel for "im working on a game here is the link" scam on discord, not only bro got my token, but i installed the game.. [he used a friends account that also fell for it. list was for a github page As soon as the program was installed discord wrote something about wrong API and thats when i knew something was…
-
Bitdefender upgrade to Premium offer
Legitimate email offer? $0.00 for upgrade from Total Security to Premium Security for the remainder of my term (1 yr)?
-
Bitdefender Internet Security - Windows 11 - Exclude VPN
Greetings! Please advise how do I exclude a VPN in Bitdefender Internet Security. Regards
-
app lock Application pin
Hello. I Would like to use my biometric fingerprint but it keeps asking for my pin number Why does App lock work and the next day it doesn't
-
Why does the bitdefender VPN slow my download speed by 30%?
I performed a speed test with VPN on and then turned VPN off. Speed with it on was around 625 mbps. Off it is 947 mbps. Why does VPN slow things so much?
-
How Do I stop "Endpoint Security Console" (EPConsole.exe) From Run On A Remote Desktop Environment?
As the title says. I have a lot of users logging into a terminal server, every user that logs in has an "Endpoint Security Console" process running which is taking up a large amount of the memory. Is there anyway to stop this process from running when a user logs in? If possible I would like this to still run for admin…
-
VPN Security
Hi VPN users On a tech. forum one member put up severe criticisms against Bitdefender's VPN. I am appending some of those, and welcome your comments. ( Bd's Tech. Support could not assist with these issues.) ************************************************** "Don't use Bitdefender, and especially not their VPN." "If you do…
-
Bitdefender not detecting anything, but TotalVirus does. What the hell?
-
BitDefender not doing it's job
My TikTok account was just compromised 21 hours ago and I received absolutely no alert from Bitdefender. I feel like there's no point to using this application if it's not going to provide the protection that it offers.