Microphone not working on Android 11 phone

Nees
Nees Mr.
edited July 15 in Mobile Security

Hi,

I installed Bitdefender Mobile Security on a android 11 phone and the microphone wasn't working anymore. When I uninstalled Bitdefender Mobile Security the mivcrophone worked again. How can I solve this?

Comments

  • Gjoksi
    Gjoksi Defender of the month mod

    Hello.
    You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
    https://www.bitdefender.com/consumer/support/help/
    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Mobile Security for Android, click on Contact Support in the black box and then click on Chat 24/7.


    NOTE: Bitdefender telephone support is not toll-free!
    Regards.

  • Alexandru_BD
    Alexandru_BD admin

    Hello,

    Ensure that the microphone permission is granted. Go to Settings → Apps → Bitdefender Mobile Security → Permissions.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • Nees
    Nees Mr.

    It's working now. Thnx for the info!

This discussion has been closed.

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