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Number of emails address per Bitdefender account ?
Can I have more than just the one email account linked to my BitDefender account? Can I have both my recovery email address & the email that is currently linked to my BitDefender account connected to the one BitDefender account? So my question is. Can one BitDefender account have two separate emails attached to the profile…
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The current Bitdefender Parental Control will be superseded by a more sophisticated technology
As the title says, Parental Control as we know it will be replaced by an upgraded version. Find out what's new here:
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VPN snooze feature
It would be good to have a Snooze feature. Like just a "Snooze 15 min" which automatically re-enables the VPN after 15minor whatever time. Good for when the VPN is slow or want to stream something to not forget to reconnect the VPN.
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New Parental Control not working with Steam payments or the "Revolut <18 banking app"
We just tried installing a (paid) game in Steam on Windows 11. Even though we explicitly "allowed" Steam in the parental control settings we could not process a payment. We had to uninstall Bitdefender in order to reach the credit card payment screen and pay. We then had to reinstall the parental control program again.…
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ASUS Vivobook 16in OLED with BD Total Security & VPN disconnects network adaptor on sleep
When my ASUS Vivobook 16in OLED goes to sleep, the network adaptor disconnects from internet. Same with WiFi adaptor. Only way to get internet back is to restart machine. No other solution restores the network. My laptop has BD Total Security & VPN installed. Is BD the cause of my problem??
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API call to getQuarantineItemsList gives zero items
Hello. I am hoping to get some help with an issue that has come up recently. When I place an API call to getQuarantineItemsList the response indicates zero items have been quarantined, but a manual check in GravityZone shows otherwise. I am confused because this had been working up until a few weeks/months ago. When I say…
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Are virtual/mixed reality glasses really safe?
hello everyone! Since 2023 I have had PICO 4, and during this time I was wondering about the security of this type of device when you log in to websites or applications with your account. Can they see your account and password for your sites/accounts? After all, you are logging in from their ecosystem. I understand that…
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Are These Directories Created By Bitdefender?
Seeing the following directories/folders: C:\ProgramData\atc C:\ProgramData\gemma Both are zero bytes and contain a directory/folder titled feedback. Are these created by Bitdefender and related to the gemma and atc items within the program install directory?
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Any way to get a Devices customizable list view in Bitdefender CENTRAL?
Buna ziua, In Bitdefender CENTRAL, under Devices, the boxed view wastes a lot of space and is not customizable. Longer device names can get cutoff, and it's hard to locate or sort computers, once you add more than about 10 of them. Any chance to implement a list view with rows (one device per row) and allow adjusting the…
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Remove our domain from your platform
Could you please remove our domain from your platform? We've submitted a request and are eagerly awaiting your response. Thank you.
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What's Wrong with This Page?
Can anybody tell me why Bitdefender won't trust the webpage of a local HVAC contractor who has a good reputation among his customers? The URL in question is https://www.roessheatingandair.com/
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How long does a Full System Scan take?
I installed the Bitdefender Ultimate Security software on June 1 and started a Full System Scan. It's still running 2 days later (47 hours and 09 minutes). I have a 2 TB hard drive (1.81 TB) with 1.26 TB used and 561 GB free, according to the C: Properties. So there's more than 25% free space on the drive. I wouldn't have…
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Bitdefender central showing devices as disconnected after receiving free month sub
Hi everyone, What happens when you remove a device for example a windows 10 pc from the central? Is this device then no longer protected? I ask because I had an issue with the central and a few of my devices showed as disconnected in bitdefender central for about a day because of an issue in central. It happened after…
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Bitdefender mobile app on android not generating weekly reports
Hi everyone, I want to inform the community about an ongoing issue with the bitdefender mobile app on android. Since December 2023 it is no longer generating any weekly reports, it just shows on top that weekly reports date but no report is generated, the apps malware scanner counter is at 0 even when apps where scanned…
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How to log in to my account?
I renewed my subscription but can't log into my account (have done so in the past). I've tried using 3 different computers and both FireFox & MS Edge. Same result -- it just asks me to log in again, over and over. I have confirmation emails from my renewal, but my existing BitDefender installation says it has expired and…
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impossible to connect to a web site
very ofthen if I try to connect some web site like news paper news and other commercial web site, the answer is : Impossibile raggiungere il sito www.giornaleadige.it ha impiegato troppo tempo a rispondere. Prova a: Verificare la connessione Controllare il proxy e firewall Eseguire lo strumento Diagnostica di rete Windows.…
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non stop attack to my pc
Hi, I receive huge quantity of attacks everyday. at least 80-150 atttacks per day. bruteforce attack blocked Multiple failed login attempts were made by 220.121.17.195(change alaways. We blocked the connection to stop the attacker from gaining access to your credentials and compromise your privacy. 2 Bruteforce other type…
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Firewall VS remote server access
Greetings, For some unknown reason, this morning the Bitdefender firewall is blocking access to my work remote server drive. I can confirm that the second I desactivate Bitdefender firewall it's working again. I tried creating a rule but It failed. Anyone can help me? Thanks in advance
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VPN starts automatically,the wifi disconnects/reconnects, then this..why?
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Hi, I cannot connect to Bitdefender on my Mac, always when I am trying to connect a message comes
Hi, I cannot connect to Bitdefender on my Mac , always when I am trying to connect a message comes on the screen and advise me how to give access to my drives to Bitdefender, started to be annoying because this is happened even when I started my Mac. To give access to my drive should be my decision not to be bother with…
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How can I feel safe from a Trojan Attack?
Hello, I'm not that techy guy. But knows how to run a computer. But then I've experienced this rookie mistake. I've downloaded a malicious program a .exe which is I didn't thought as. After I installed my pc detected it as a Trojan and I immediately block it and delete the installer. I haven't had the time to screenshot…
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Wrong Password message
I was using my phone at a hotel with a VPN and the Password Manager app asked me to log in. I provided the correct information, but it now says that I am providing the incorrect password. However, when I use Password Manager from my Mac, it works correctly. What do I need to do to get it working on my phone, again?
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Installation error due to slow internet
The message tells me to "contact support". Is this considered contacting support? If not, how do I do that? I want to fix this issue. My internet is slow, how will I install Bitdefender? I'm frustrated with the lack of support.
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Bitdefender
Hi, Bitdefender is blocking a platform we use for courses. Can I get some help with this issue please?…
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Feature Request: Add user configurable option to enable audible alerts
Hi - I have been using BitDefender for a while now, and I think it is excellent. However, there is one huge functional deficiency that I keep running into: I have missed almost every single BitDefender Critical warning notification during a detection because there is no audible alert option. I have only found out that…
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Your IP address: No Network Connected
For two weeks while visiting family in China, the BitDefender VPN worked fine. Today, however, it's been completely changed and no longer recognizes an internet connection. I obviously have one, or I wouldn't be able to type this. I've tried ever work around I can think of, but nothing works. Suggestions? Like, how to roll…
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Conflicting Scan Schedules
I just installed the Bitdefender software on the first device, a Windows PC, and it is all new to me. Today's question: I have set up a full System Scan at 0300 on Monday. I have Quick Scan scheduled Daily. Since there is no setting for which days a Daily scan is scheduled, which one will take priority on Monday morning?…
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Make The New VPN Window Resizeable
Why in "The wide, wide world of sports" would you make a great new window unsizeable? Sheesh.
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Please remove our domain from your blacklist asap
Hello, You have categorized our site as malicious. We have already proceeded with all the characteristics and we have no virus you can see here https://sitecheck.sucuri.net/results/evanyrouse.com Can you please solve this asap?
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Bitdefender and FireOS
Will Bitdefender ever become compatable with FireOS?