-
Why does bitdefender block my outgoing mac mail and/or gmail?
-
External hdd (external hard disk - drive) USB Drive can't be viewed in windows explorer.
External hdd (external hard disk - drive) USB drive can't be viewed in windows explorer. The disk can't be ejected. Forces a hard reset of the pc. All external hard drives behave this way. USB keys are fine. I uninstalled BitDefender Total and the problem was gone. GravityZone does not have this issue. Win 11 24H2. Can…
-
Why is VPN locking me out from my network?
I am constantly having to uninstall VNP so my computer can connect to my network. The computer sees the network, but when trying to connect at boot time, it reads "not connected, no internet". I have extended networks too; the same thing happens. I have to uninstall VPN and once the uninstall is done, the computer…
-
Anti-Theft Not Working
Hello. I went to my Bitedefender Central account, clicked on "My Devices", then went to my phone Samsung Galaxy A22 5G, clicked on "View details" and then clicked on "Anti-Theft". Then i clicked on "Locate device" and this is what i got: After that, i clicked on "Alert" and this is what i got: Although it says "Command…
-
Why is the little arrow on the taskbar icon missing?
When I installed Bitdefender, for the first 2 days, there was a small arrow in the task bar icon as shown below. However, now there is no such thing. Why is it? What does it mean?
-
Twich
i downloaded some pics from my google drive, and tried to upload them as a profile pic on : https://www.twitch.tv/settings/profile but the website failed to detect one of those pics, the pic was there but website failed to detect and upload it, i changed the browser from chrome to firefox but he results were same, then i…
-
Setting all Bitdefender processes to run on only Intel 13900KS E-Cores
I saw another post about this with Intels 12th gen but the responding people had zero knowledge of how Intels 12th through 14th Gen processors all have P-cores and E-cores, and how programs like Bitdefender are able to be configured to only run on specific cores through the Affinity option in windows 11 task manager by…
-
PC crashes (no BSOD) and restarts to blank screen after 1.5 hours gaming.
Hello, I am wondering if anyone can help me out with this, - and by the way if I shutdown BitDefender using this (https://www.bitdefender.com.au/consumer/support/answer/88404/) the problem doesn't happen. Is this the only way to stop the problem or is there just 1 or 2 parts of BitDefender I can turn off to stop the crash?…
-
Netgear Armor - Removing Old Router without Active Subscription
Hi, I buy a new router. Now I have two Netgear routers show in https://armor.netgear.com/devices How do I remove the old router without active subscription? Thanks.
-
My Mac (Sequoia 15.2) running Bitdefender VPN (5.2.2.4) fails to connect when on a Charter/Spectrum.
-
Do I have a problem?
Recently, both before and after resubscribing to Bitdefender, I've notice websites stopping me prior to entry with captchas. Not sure why. BD software says I'm okay. Today I got a message revealing a bit more about why it's happening. It says, The website you are visiting is protected and accelerated by Incapsula. Your…
-
Is this popup genuine or scam? [genuine from SecurePass]
"Your privacy comes first" then asks for info..
-
How to renew my licencecode ?
I bought a licencecode in Bitdefender central to have protection for one year. But it has a wrong expiracy date. It ends 22-02_25. How can I renew the protection without paying for it again ?
-
Import from Avira Password Manager to Bitdefender SecurePass
Hi. Is there a way to import passwords from Avira Password Manager to Bitdefender SecurePass? Thanks
-
Dpreview.com no longer blocked
It used to be, but now I am seeing all kinds of ads. Have they bypassed BD's wall?
-
How to stop scanning of DVD and flash drives in Bitdefender?
-
Internet is not working after connected to VPN
Hi , I am not able to connect to internet after i connected to VPN. I tried to change locations . But no luck. I doubt that someone having access of my laptop and he is doing configuration change. I see lot of trackers get blocked in VPN logs. He wants to know my password details , browsing history and other windows…
-
Inconsistency logging in to Workday in Safepay because of need to launch external app (Okta)
I usually sign in to myworkday.com in an ordinary web browser. Login uses MFA, specifically username, password and one further authentication. The latter can be a one-time code, but in my case my laptop has been set up with an Okta "app" that is launched by the browser, and in turn authenticates the login merely by the…
-
Premium VPN subscription, but can't activate it on my devices
I have a subscription to the Premium VPN, but my iOS devices say I still have the standard plan. I've followed all the guidance I could find - restarting my device, uninstalling and re-installing the app from the invite QR code, clicking the "activate" link - nothing seems to work. I've had the VPN Premium for two years…
-
Very slow internet using VPN
I have been testing the BD VPN, and I want to like it.....BUT, I have gig speed. On one wired desktop computer with speeds normally at 950mbps, VPN takes it down to 50-100. My second WIFI desktop normally hits 250mbps, VPN takes it down to single digits. This can not be right? Anyone? Thank you.
-
Anyone Else Keep Having MacOS Client Log Out?
I have four MacOS machines on my network. 3 MacBookPro Touchbar based and one pre-touch bar MacBookPro. I also have Windows and Android devices on the account that don't have this issue. The three touch bar macs which are most frequently used keep forcing me to log them back in via the BitDefender AV Agent every day or so,…
-
problem importing Keepass database
Tried to import my keepass database but can't as it report's back saying wrong format. Windows 11, Bitdefender premium security plus. Trying out SecurePass. Any advice is welcome.
-
Early payment taken...
I knew my subscription was due in a few weeks time and wanted to deactivate it but they took the full (not discounted for loyalty…) amount TWO WEEKS early! I don't have to pay two weeks early for my groceries, why the hell does this organisation think it can treat it's loyal customers this way? There used to be a time when…
-
What should I do when a Windows update fails and causes data loss or corruption?
All I want to know is what to do if I experience data loss and corruption due to a failed Windows update and lose my data. I attempted a few other approaches to recover my data, but I was unable to find a solution. I became aware of several data recovery services for retrieving data. I can recall a few of them, including…
-
Game Mod is not working
The game mode isn't activating for Heroes & Generals, even though the game's executable is on the list. The game is launched directly by clicking the play icon after a download, rather than being fully installed. The game mode should activate when the game is running, but it's not. Any Fix ? and if not plz forward it to…
-
Antispam keeps turning itself back on after reboot
I see there is a discussion about this that was closed without resolution because the author abandoned Bitdefender. I would like to reopen this issue. This is still happening, at least for me, in Windows 11, MS Office 16 Outlook. This has been driving me nuts for some time. After every reboot, the Antispam on/off slider…
-
I lost my recovery key
I lost my recovery key
-
Bitdefender VPN
I have used Bitdefender and its VPN for quite awhile. All of a sudden I can't get VPN to connect and it is trying to force me to upgrade for $39.99. That's not right
-
Bitdefender scan reveals PW protected file that couldn't be scanned
Bitdefender reports finding 1 file that it could not scan because it is password protected. This is the file: C:\Program Files (x86)\InstallShield Installation Information\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}\SupportFiles.7z=>Compress.log Is this something I should be concerned about? I have no idea what it is but the…
-
Is there a simple way to turn Bitdefender off temporarily to do an install of software via internet
Attempting to download a trusted program that fails because it says another program is running. My guess is that other program is Bitdefender. Wish to turn Bit. off temporarily. Watched a video that had dozens of steps to turn Bit. off. Must be an easier way or I am using the wrong security software.