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jpg filesd
Hello, Ever since I installed the program all jpg files cannot be seen and look like jibberish. How do I change this? Please help I use these files with one of your companies frequently
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Zone.identifier in files during scan
Hi everyone, When I run a bitdefender scan some files show "zone.identifier" after the files name when being scanned. This zone.identifier shows mostly on jpg files or video files for example filename.jpgzone.identifier or filename.mp4zone.identifier. This only shows during the files being scanned and this is only added to…
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Auto Renewal
Really disgusted by the forced entry of auto renew credit card details when entering a new subscription code, the lack of a clear cancel auto renew option in Bitdefender Central and being palmed off to Verifone by technical support. What should have been a 30 second entry of a new code has become a whole morning of…
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is this a false alarm or is this new flexbar device driver including a keylogger ?
Good Morning, Can you please have a look at this software driver for the flexbar? *URL removed by @Gjoksi *Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files, malicious/suspicious software or websites in threads, comments or private messages, even if you…
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How do I stop Bitdefender pop ups?
Again I am getting these highly annoying spam pop-ups on my screen. This time it's VPN I don't need. I have complained about this in the past and now it's starting again. I appreciate your anti-virus - but I don't want anything else. Why can't you accept and honor my express wishes? The ad says "say goodbye to annoying…
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Is There A Way To Set The Scam Alert That When It Detects A Dangerous Link To Block And Delete It?
Is there a way to set the Scam Alert that when it Detects a dangerous link it could either just Block and delete it automatically or ask if I wanted to save or delete the dangerous link? Instead of just the notification that tells me there a dangerous link!
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Cloud detection?
When I submit malware for analysis, I receive an email saying that the file was indeed detected as malware and will be added to future updates. If I scan it, it is not detected until I download the update that contains the signature. My question is, within this delay between being identified as malware and the update being…
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System Restore Point Windows 11
Good morning. I wonder if someone cold please let me know what I need to do to allow a System Restore point to work. I've tried disabling Bitdefender Total Security before trying to run the restore but it still does not work. From my googling it seems to be anti virus that could prevent the restore point from doing the…
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Autofill stopped working.
I use Firefox as my primary browser. It's very convenient for me to allow the browser to autofill my username and password on various sites I visit. I recently installed Bitdefender. Now autofill doesn't work and I must enter the username and password manually every time. What must I do to enable autofill again?
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Why The Notification Window Will Not Let Me Delete Past Notifications?
Why The Notification Window Will Not Let Me Delete Past Notifications?
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Anti-theft Remote Actions RE: iPhone/Mac
Hi all, new user here, so forgive me in advance…. I have deployed BD to a whole bunch of my families device, my x3 Android & x2 Win all working fine as expected. Today i deployed all to x2iPhones, a Mac & x2 iPads and the only difference i notice across the board is that in central, i can Locate, Alert, Lock and wipe all…
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Coming from Total Security I have so many questions...
… I am not even sure I will keep GZ BEST and might even go back to my previous edition, but there are many things that can be done, yet I also see this GZ interface as a huge learning threshold to overcome. I do see advantages, like granularity and the ability to spot processes and allow or disallow them (had to do that…
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2FA reset on GravityZone
Hi all, I have been using Google Authenticator, but the SEP inside my IPhone seems more secure since iOS 18, and want to fallback to its builtin authenticator (now accessible via the Passwords app). Unfortunately Bitdefender Gravityzone doesn't let me disable 2FA so that I can scan the QR again. Can I get some help please?…
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Bitdefender stuck on a loop.
My Bitdefender is experiencing an issue where the full scan gets stuck in a loop on both my laptop and desktop, taking hours to reload while I'm online. This problem consumes a significant amount of resources, rendering my machines nearly unusable until I pause the scan, as it remains trapped in this loop. Has anyone…
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Print with Safe Pay
Dear. Bit Defender Developer or programmer. Please enable print customization in the safe pay function. I need only one page, but all 30 pages are being forced to print. It should be able to print only pages that I need, It's a total waste of resources….
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Infected Webpage Detected. Any Suggestions?
Ok so I'll wait before posting the address that it's ok with you before I do but this is my question. I play games on BlueStacks an android emulator for Windows. I installed a game and for some super strange reason, when I run the game it triggers BitDefender, it reports the game is trying to open a website and that site…
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Install BD on wife's PC that was just serviced
Wife has a new Win 11 computer that was covered under my BD account. It was just fixed as it had died and the thing was restored from backup, but BD not active anymore. How can I deactivate her old ID and get BD installed on her fixed computer again?
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Passcode Did not work for bitdefender forum twice
No 1 screen shot is from my mailbox & the second one is related with the forum. Today i tried to log in to see your response on the forum , as usual the forum site sent me a code for authentication, i put the code but the forum system denied it, i tried again but it did the same. i was using Bitdefender's double hop vpn at…
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Can I turn off automatic scanning
"BD has detected a new device and will scan in the background". I use three external HDs for backup, connected to my desktop via USB. They are each 2 TB or more, so scanning takes forever. These HDs are powered on only on days I want a backup to run, so they are "new" on those days and the scanning process is annoying,…
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Bitdefender VPN stopped working after resetting my Bitdefender Central 2FA
I am using BEST (GravityZone Small Business (Individual) license) Looking forward to your help, thanks in advance Upon starting, I simply get this before anything. Same thing after reinstall.
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How to activate Bitdefender Antivirus Free
I downloaded the installer for Bitdefender Antivirus Free from here - https://www.bitdefender.com/en-us/consumer/free-antivirus . I installed the application and now I'm trying to use it. However it insists that I need an activation code or a paid subscription: So, what activation code I need to input in order to use the…
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Application.BrowsEx.Apps.J Virus ?
Hello, Does anyone know anything about a virus called Application.BrowsEx.Apps.J ? I can't find much of anything on-line. I picked this up recently from an infected on-line update for a commercial program called LTspice. It apparently infects update.exe and .msi installation files that it finds on the affected PC.…
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AMTSO - phishing test
Hi Guys, I'm new using Bitdefender and tried to look for a trusted site where I can test if opening a phishing URL would be blocked, I've heard AMTSO is fine for that. I'm using Bitdefender Premium for now and unfortuantely I passed the phishing test when trying to open a url via AMTSO, Bitdefender didn't engage. (For…
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VPN being blocked.
I an currently travelling on the Carnival Encounter cruise ship, I have the premium internet package, but my Bitdefender VPN is being blocked, is the ere a way around this? Thankls
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Game Mod
These Should be some features inside the configuration of the game mod. 1- user should be able to configure the time of the Product Update for auto/manual game mods , currently game mod is changing the product update time to 12 hrs from 1 hr which is the default time, it's necessary cuz many games r offline and do not need…
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Bitdefender vpn disconnection error
Whenever I try to connect to Bitdefender VPN, I encounter the following error: “The VPN connection has stopped because of an error: 301 (DisconnectedError).” I have uninstalled the previous VPN, changed the VPN protocol from "Automatic" to "WireGuard," and restarted my PC, but none of these steps have resolved the issue.…
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VPN premium blockerar google
Hej! Jag har Bitdefender Premium VPN på min och min frus Windows 11 dator och är även installerad på min Android Samsung Galaxy S24 Ultra mobil. Använder programmet "Superstart" för att surfa på internet. Det är ett förträffligt program som har helt slutat att fungera efter den senaste VPN-uppdateringen. Om jag skriver in…
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On-demand scan on Linux doesn't respect the scheduled time when the machine resumes from sleep
Hello! In short, my problem is the following: On the Linux machines where BEST is installed, we configured the on-demand scan to run from Monday to Friday at 3:00 AM and NOT to try to run again if the execution time has been missed. It turns out that, on the machines that users suspended overnight, the scan happens in the…
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GravityZone Policy Sync doesn't load rules in Firewall
Greetings, My EDR GUI doesn't list all the rules. I attached screenshots to compared the policy from Gravityzone with that of my client. Must I reboot? Using Small Business Security license
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webrts in brave and the chrome browsers
Brave does not entirely switch off dns , it provides an extra layer of protection for webrtc work out in this way : is it enough ? or you like to suggest some additional security measures? chrome needs extension to disable webrtc , if i need to use an extension , which extension is considered as the most reliable and…