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Why does my VPN not update?
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Does Bitdefender allow control over incoming connections like Eset?
Does bitdefender allow interactive mode for firewall see eset firewall? I'm thinking of purchasing this software hence why asking?
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WireGuard with Bitdefender
I am using Bitdefender antivirus and have installed WireGuard to connect to my server in the office from home or while traveling. However, I can’t connect, and I also lose internet access when WireGuard is enabled. How can I resolve this issue?
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Can you install anti- virus plus on an android tablet
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After restarting the computer, Bitdefender VPN is automatically installed
Hello, I have noticed for some time that even though I have uninstalled the VPN module in my Bitdefender client, Bitdefender VPN is automatically reinstalled after every computer restart. I do not use VPN and do not want to have this module installed on my computer. I use an HP Omen computer running Windows 11 Pro
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Restore Code
I installed Password Manager on Samsung Galaxy 24. Immediately after signing in to the software it synched with software on my computer. It did not provide any route to get a restore Code. Hiw can I get the necessary restore code?
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Change Request: Option for approved hosts-file
So, as many others I am looking for a way to keep my local changes to my hosts file, while retaining the option for protection via the "Scan host file"-option in the settings-section of "Vulnerability". The "Scan host file"-option is useless as it is today for advanced users, and also misleading in the description, as it…
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Email Security: Personal Spam Deny list options
We've implemented the GravityZone Email Security recently, and we're still working through some of the settings. We get a lot of notifications about emails ending up in the Global Quarantine, but they're delivering to some users, just not all, and we were fighting to try and find the source. It seems as though some users…
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JS:Trojan.Cryxos.14104
I received the following message in Bitdefender. When I navigate to the Data folder, there is no folder "tmp" so I cannot go further to manually delete the threat. Please advise.
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VPN blocking email - new issue
I've been using Bitdefender SafePay and VPN for about 4 years. Other than some hiccups it's been great. Starting about two weeks ago the VPN is blocking emails (AOL/Verizon flavor) from downloading. I can only get new emails when I shut off the VPN, then it's fine. Also, there have always been some websites I can't get to…
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App lock
I am not able to find the app lock option, not even in the settings. I want to unlock some apps. Already waited a bunch of time on this....
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Can't connect Bitdefender app on Android phone to account.
I recently updated my anti-virus subscription from 3 devices to 5 so I could have it on my phone. I connected to my bitdefender central account on my phone and went through the hoops of installing antivirus through my subscription. Once installed my account recognises my phone and says it's all installed and green ticked,…
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BD Central - moving devices between subscriptions
Hello to everyone, what happened after the BD central update? The option to move devices between subscriptions no longer works... I tried to find it to see if they moved it directly to the devices, but it's not there.
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Trying to transfer profiles to new subscription but there is no change option in manage devices
Bought a new subscription cause i didn't need that many devices as i needed before and read how to transfer profiles but the button to do it isn't there.
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Subscription renewal payment not being accepted
I am being offered to renew my Bitdefender Mobile Security subscription which had expired and shows that not all my devices are indicated to be included.
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Can't add a 5th device to Central
Tried installing Bitdefender via the central app on my sons phone. Have 5 license and only using 4. Tried the link in the Central app, tried logging onto we page bypassing app, tried install on this device via central. Still absolutely zero joy. Obv being sons phone the device locate is a important feature. Any ideas?
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Suspicious 'updater.exe' file appears to be using Dropbox to get through the firewall
I've been having an issue with a .EXE file that is bypassing the Application Access tab and creating new Rules that allow it access to the internet. It initially seems legit as it is located in a Dropbox-named folder. These are the details: I have Dropbox installed at "C:\Program Files (x86)\Dropbox" and within the…
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Android deactivating Bitdefender
On the Galaxy Tab A7 Lite, the android OS is deactivating Bitdefender every 10 to 15 days. I have to manually restart Bitdefender to get it running again. Bitdefender might want to have it's lawyers contact Google and tell them to stop trying to disable customers right to have there own antivirus like Bitdefender running…
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Overseas and tried to access Netflix when using VPN set to home country but not working. Help!
I will be overseas for a few months. I have Bitdefender VPN installed. I set location to my home country, Australia. I turned off the VPN. Both results were the same with being unable to log in to Netflix. Any suggestions on how to rectify this?
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Does bitdefender block javascript, if so I can I unblock
I have a Samsung A12 mobile and I use Firefox. On several sites I get a warning I need to enable javascript. There is no flag I can select in the Firefox settings to enable Javascript. However if i run about:config I am supposed to see if javascript is enabled. When I do that, it is blocked, presumably by bitdefender.
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My Devices not showing up correctly in Bitdefender Central
I'm having issues with Bitdefender Central. My devices, three in particular, are constantly replacing each other in Bitdefender Central. I have checked their physical addresses (MAC addresses), uninstalled Bitdefender, re-installed Bitdefender, but the problem is still there. It seems that the device most recently logged…
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Counter Intuitive 2 Factor Authentication
I really dont see the point of this feature. I have disabled 2 FA for Bitdefender. Yet, when i lost my phone and wanting to login my account via a stranger's phone, it prompted for a code sent to my email. And my gmail requires 2 FA as well. Like whats the point of 2 FA for bitdefender, leave those feature to email…
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Why Is there no functioning download link to BDAV Plus @ BD Central?!?!
Why does BD make it so difficult to download BitDefender AV Plus? The BD AV Plus download "link" (see screen shot attached) on BD Central downloads BD Total Security NOT BD Anti-Virus Plus!! If I go to Security Dashboard>"Install Bitdefender Products" link there is NO download link for BD AV Plus (only Total Security,…
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https://cloud.gravityzone.bitdefender.com/ (LOADING TOO LONG)
Hello Everyone, Are you currently experiencing this issue on your end?
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quildwarium.com- How Do I remove malware?
I'm getting multiple popups (even with no browsers active) reporting all sorts of errors that require immediate attention because my system is infected. Mentions norton, Mcafee, malware, chrome and various bad messages. I've run multiple security programs including bitdefender, malaware, and totalAV and all show no…
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Attached Phishing Test Documents were not detected by Bitdefender Android Premium Mobile Security
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Re Bitdefender adverts.
I have recently purchased Bitdefender, whilst browsing the Internet I keep getting Bitdefender adverts popping up which is really annoying. Is there a way to stop these ads especially as I already have Bitdender. If someone can help would be much appreciated. thanks
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Cancel subscription
I signed up for a free trial and there is nowhere to cancel in the app or website that I can see i want to make sure that I'm not on an auto renew I can't see it in my subscriptions with Google play store any help would be greatly appreciated
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is there a phone number to bitdefender for customer help?
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Getting Sick of Bitdefender Scanning Portable Flash Drives Every Time My Laptop Wakes From Sleep
Is there ANY way to stop this?? I cannot seem to turn off Bitdefender scanning my portable flash drive every time my laptop wakes up from sleep, it is EXTREMELY annoying. I have already gone in to Dashboard>Protection>Antivirus>Settings>Scan Flash Drives>Disable and NOTHING. It did no good, it STILL insists on popping up…