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Cryptomining Protection: macOS
Please add the "cryptomining protection" feature now available for Windows to Antivirus for Mac. (Thank you.)
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Renewal forces me to give up 59 days of paid-for current subscription?
I received an early renewal offer which is terrific. However, it seems I will lose 59days on my current subscription should I accept. Is this the actual way this works! This happened last year, and frankly irked me.
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Why is this placeholder text under my Protection Features?
Using Bitdefender Total Security. On the Protection Features tab of the interface, the various tools have the following text underneath them: "_Lorum ipsum dolor sit amet...etc." Now, I know this is common placeholder text but why would Bitdefender be using it in their interface? It feels really half-baked and/or like…
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Report on installed applications
We are using GravityZone with a fleet of MacOS workstations. We are trialing Patch Management which is giving us a list of applications that require patching, but is there any way to run a report to list all the installed Applications across the Network? Also, is Application Whitelisting or Blacklisting supported with the…
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Outlook 365 disables Bitdefender due to slow performance
Despite enabling Bitdefender, it is disabled again a few moments later. Outlook 365 is the latest available version. Bitdefender is updated. Suggestions as to how to solve this permanently?
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[Email Security] Let user decide whether Quarantined/Possible SPAM is legit or not?
Experts, Just turned on Email Security in GZ, and I'm noticing that emails that are not outright considered Bat(TM) are not causing notifications to end users (mail recipients). This is going to snowball into admin hell fast if I can't allow the users to decide to white/blacklist that and future emails like it. I see that…
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Big problem with "virus" ?
Hi, I have a problem with a virus that is literally everywhere... I think it's more about remote control and virtual machines. I don't know anything about viruses, so it's hard for me to even recognize it. On Windows, I saw a lot of traces of interference with my system in the device controller. In drivers. The services…
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Firewall disabling alone
1- I entered a password to configure the BitDefender modules. I always leave the Firewall activated. Then when I go to check, it is deactivated. If for me, the program asks for a password to change the settings, how can someone break into my PC and discover the configuration password and disable the Firewall without me…
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Changing default feature values
I noticed several of the following were enabled/disabled by default and I was wondering why that was the case. For now, I enabled/disabled them based on my desire to have my device be as secure as it should but I wanted your input on which I should keep enabled/disabled and which I should return to their default state:…
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Suspicious connections to weird website from 2 devices.
Hi, Both yesterday and today i've received notifications about a blocked connection on my PC related to a website called "ponf.linkedin.com". After looking it up via virustotal and other search websites it came up as a service for cameras (weird) but this started about 21 hours ago after someone else in my family was using…
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Webbescherming
Volgens Bitdefender staat mijn Webbescherming op mijn tablet op UIT , maar die staat AAN. Krijg de melding niet weg.
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Wacatac B ml detection from defender in bdservicehost.exe
I had some issues with bitdefender not always starting after restart. I run the uninstall tool, restarted the pc, downloaded bitdefender from central. Somewhere in the process, defender removed bdservicehost.exe as it was flagged as Wacatac B ml, which I discovered later. After this installation, i got the message in…
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Why does anomaly scan always shut off after i have turned it on
Anomaly scan continues to always shut off after i turn the feature on. And does it all the time without fail. Can someone please advise on how to resolve issue. Its driving me mad i tell you, just mad! Thanks in advance for any support given, stay Blessed!
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Why won't App Anomaly stay on?
I have to "start" it every couple of days!
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Bitdefender 2023 vs 2024
Can someone advise me which version to buy please. 2023 is available significantly cheaper than 2024 - will I be missing any functionality with 2023 or will it update itself to match 2024. Thank you.
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Password manager
I bought internet security from Bitdefender and got free password manager from bitwarden. I can't understand why a password manager is not a free utility with internet security. It's a must. A VPN is a different matter, not everyone needs it. A password manager doesn't involve a lot of work since it's offer offered on a…
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Alert mode is turning off when i access Riot Games or Steam.
Hello, several days ago i started to notice that my connections were not filtered. No new prompt to allow connections either. I noticed that Alert Mode turned itself off. After a few days it keeps happening and i am sure League of Legends or Valorant are causing it. Maybe Steam is the culprit. Each time i turn on Alert…
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VPN slow down
Hi I just came looking for advice on why VPN is slowing down my connection and see that I am not alone. I have contacted support who tell me that a fix is on the way, however it seems people have been waiting a long time for it in this forum. Let me ask this question and maybe someone can shed some light on it. VPN worked…
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I need help authenticating to the Cloud API
Hello, I'm trying to authenticate to my Gravityzone Cloud API. I tried doing the using the Authentication header like "Basic TjhLendjcVZVeEFJMVJvUGk1anlGSlBrUGxrRGw5dkY6" (the token it's just an example) but i keep getting the following error: { "id": 1, "jsonrpc": "2.0", "error": { "code": -32000,…
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¿al utilizar el destructor de archivos, queda algún rastro digital?
Seria posible que quedaran rastros digitales con información sensible que no quiero que sea recuperada, ya sea en el trabajo o algún hacker.
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Error While Downloading Installation Files
Dear Experts, I'm running on Windows 10 and I keep having this message while trying to install Bitdefender Antivirus Plus. There is no problem with my internet connection. I make sure that there is no other antivirus installed and running in my computer, I have turned off real time protection of my Windows Security and…
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Firewall Alert mode
Since 03.13.24 the Bitdefender Total Security Firewall alert mode has switched to the OFF position 25 times now when if its functioning correctly, should remain in the ON position i set it to. Thanks in advance in if someone can help me fix this problem. My alternative to fix this problem is replacing Bitdefender with…
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Potential Cause Of Firewall's Alert Mode Self Disabling. Any Help?
One thing i have noticed and please ask your devs to look into this. If i run a steam game ( one in particular would need to verify with others ) then when EAC gets loaded Easy Anti Cheat , it slides my ALERT slider to disabled. I can visually confirm this on my second monitor and can post a video if necessary. Although…
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Firewall - Alert Mode - Cannot turn on
I don't know when this started but I noticed that I was not getting pop up alerts after programs were updated. I checked in settings and alert-mode was switched off. I didn't do this and it was working quite recently. If I click on it the radio button change for a moment and then back to off. I never see the blue colour of…
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firewall with alert mode non activable
Greetings. I have bitdefender total security, I had set the firewall with alert mode active, today I checked the settings since I hadn't received notifications from the firewall for days, the alert mode was deactivated and impossible to reactivate. How come?
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Scan found trojan in Outlook OST
Hello, I was wondering if someone could help me out with this. I have scanned the entire system yesterday and it returned this issue regarding my .ost file for my Outlook profile. The thing is I do not know how to identify the actual e-mail in question. I have searched the entire inbox based on the subject and couldn`t…
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BD continually detects PUP (Venus.Cynthia. . . . ) in DropBox.cache
Bitdefender Total Security has started continually notifying me of a "Potentially Unwanted Program" in my DropBox.cache\new files directory. Two of the malwares detected are 1) Gen:Application.Venus.Cynthia.Amifl.13buY@am!tBBk and 2) Venus.Cynthia.Donquijote.8auX@aer1sOl . Two of the file names are 1)…
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How to cancel a device when it is no long exist to uninstall Bitdefender?
My old PC is dead and I had no chance to uninstall Bitdefender. How could I remove it for it occupied 1 of my device number? I can't contact with chat function as before, had this function been canceled?
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Mac Total Security and Premium VPN
Hi, I found out I have both Bitdefender Total Security (since 2022) and Premium VPN (since 2018) products. Shouldn't "Total Security" be enough ??? Thanks for your advice
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Manage end points
Sorry this might be a silly question. On my manage endpoints, it says that I have 99, but on my active, it's just 96. I was looking for the 3 endpoints that are not active, but I cannot find them.