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Full system scan
I've read some who mention their full system scan s take up to 5 hours. I'm jealous. I'm going on 88 hours! I do a quick scan and a vulnerability scan every day. My computer has slowed considerably since I installed the 2024 version. I had the 2023 version and loved it. Have mixed feelings about buying next year's version.
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Total Security
I subscribe to Total Defender covering my android mobile and desktop computer. I ran a vulnerability scan which resulted in BD reporting two "critical updates" were found. I clicked on the appropriate area but the "working" circle kept turning without updating these two updates. Following this I went to Windows Updates…
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How safe is my data and how is it handled when allowing Digital Identity Protection access?
How safe is my data and how is it handled when allowing Bitdefender's Digital Identity Protection tool access to my e-mail inbox for the "Data monitoring -> Monitor your inbox" feature? Is any of my e-mail information stored on your servers? Is it shared with third parties? What kind of encryption is used to guard it?
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Why my emails disappear when I use system scan?
hello every one evert time I use system scan my emails disappear for my outlook 2016 and I have to export them again , is there any way to avoid my outlook to be scanned please
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Autoscan flash drive, wont unmount after restart. Troubleshooting please.
Why does bitdefender not release my drive after it was autoscanned, restarted and autoscanned again? Windows cant unmount it. Big fan of bitdefender here btw. Auto scanning is on and I like it that way. I copied files from a drive yesterday before shutting down and leaving it plugged in. I do not normally leave drives…
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I want to remove my phone lock
I can't answer my cellphone because I can't type in my password fast enough before the phone goes to voice mail. See the title.
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how do I watch television from other countries
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Nothing seems to work as it should.
I've got used to continually having to manually log on to the VPN I've got used to the ridiculous load on my cpu and memory imposed by BitDefender. As for the PW manager, damned if I understand how it's supposed to work. I have lost count of the number of times I've been asked to install the Firefox extension. Which I have…
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BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help?
Hello everyone :) I just wanted to inform you that the App Anomaly Detection feature in the BD Mobile Security App was found disabled on not just my phone but also my mother's for no reason after the latest update (roughly within the last one or two days). This was perceived as a rather unpleasant surprise by the both of…
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Nvidia Broadcast
Hey folks, Nvidia Broadcast appears to be getting incorrectly booped I can't post links, but you can google "nvidia broadcast" for the download. It doesn't really stop it working, but on restarting the PC it has to be reinstalled. Maybe Bitdefender wants to look at it, maybe not.
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VPN Issues
I have some VMs hosted on Azure and installed Bit Defender VPN with Premium Subscription on these VMs (Windows). Each time I connect the to the VPN from these VMs, it automatically disconnects me from my VM until I restart the VM. This was not the way it used to be after connecting the VPN on my VM previously. I need help…
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Blocked website
Bitdefender is blocking my IPTV service. What do I do? I can't seem to add the site to the safe list
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JS:Trojan.Cryxos.10097
Im constantly getting this critical notification, the antivirus send these items to quarintine the file is always located in this path below: Path: /Users/xxxx/Library/Containers/com.apple.Safari/Data/Library/Caches/com.apple.Safari/WebKitCache/Version…
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Passwordmanager installeren
Ik heb de Bitdefender Password manger aangeschaft maar de daadwerkelijke werking van deze toepassing kan ik niet goed geinstalleerd krijgen. Na de installatie zie ik geen daadwerkelijke melding dat de installatie gelukt is. Hoe los ik dit op?
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GravityZone blocking scan to PC function on Brother AIO
Hello! I configured the gravityzone firewall to allow printing over a wireless network but can't get the "scan to PC" function on the Brother all-in-one to work, it says "No PC Found." It works fine when I hard wire the laptop to the router and when I turn the firewall off. Any help would be greatly appreciated!
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Trojan.GenericKD.71830415
Hi all, I have been sent a sample file from a customer, with a RAR file, which I believe to be the problem. I have attached it to this post. Bitdefender Total Security identifies the file, but has no further details on it. Please advise.
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I bought a new laptop and says VPN is not available in this platform. Is there a way to download it?
I subscribed with VPN. It was all fine with my Windows 10 PC but now I bought a new laptop with Windows 11 and when I try to download VPN, it says it's not available on this platform? Is there a way to download it? Thanks.
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Activating Cryptomining Protection on Website
I have gone to Bitdefender website to activate as per the jpg of email, however, www.central.bitdefender.com image below is a totally different screen to the one shown in the image in second jpg image. I am really confused - can someone please help. Thanks bitde
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USB Immunizer Needs a Third Option
I use USB thumb drives about once a week for rotating off-site backups of critical files. This message ALWAYS pops up, and given the one-way nature of the backups, it less than useless. Rather, it's just annoying. Where's the "Dismiss and never show again" option?
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App anomalies detection module
Helllo, I noticed that this module keeps turning off. Autopilot recommends that I turn it on. After I turn it on, it closes again (I don't know the period/moment when it happens) This situation occurs both on the phone (Samsung A52s) and on the tablet (Samsung A9+) Thank you
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App anomaly detection keeps turning itself off since update to 3.3.226.2369
I have an android tv box, the HK1RBOX running android 12 and I have bitdefender mobile version 3.3.226.2369 installed on it from the google play store. Since bitdefender mobile updated today trough the google play store to 3.3.226.2369 the "app anomaly detection" keeps turning itself off, every time I boot my tv box it's…
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Is Bitdefender compatible with Intel Ultra processors? | Emmanuel Katto
Hello Bitdefender, Myself Emmanuel katto, I would like to ask a question. Does the Bitdefender software support Intel Ultra processors, and are there any plans for a release date for this feature? I am considering purchasing a laptop with an Intel Ultra processor for improved security and privacy. Thank You!☺️
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Where can I view the specific progress of the ticket processing?
I have opened a case to the Enterprise Support team under case ID 00848203 last week for my issue. But till now , I have not received any reply email from them.Where can I view the specific progress of the ticket processing?
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Access to password manager
When I click on password Manager I get the screen shown in the attachment, which shows the browser's etc but I cant progress any further, there is nothing that allows me to enter my master password. I don't get a prompt to set a master password. Maybe a did not do this right the first time, and I have lost the 24 digit…
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does Bitdefender have an ad blocker as part of its standard package?
does Bitdefender have an ad blocker as part of its standard package?
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Subscription confusion
My Android subscription ran out today. I had been paying £9.99 annual sub for two years and Bitdefender informed me I would have to renew for £24.99 which I thought was too much so was ready to go for AVG. But then, I found today in my Bitdefender Central a new offer of £4.99 for this year then £9.99 every year after that…
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Question About VPN Kill Switch
I download torrents with the Bitdefender VPN and kill switch enabled. Sometimes, the VPN disconnects, but I'm still able to connect to the internet. Shouldn't the kill switch disconnect me from the internet if the VPN becomes unenabled?
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Safepay - switch back to default desktop after a few seconds
When launching bitdefender, it switches back to the default desktop after a few seconds repeatedly. It does not crash but still runs in the background. I guess some other process takes back control. I did not identify anything suspicious in the task manager. However, I do not really have an idea what to look for. Any idea…
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Renewal but not updated on Central!
Hi there, I admit I think I made a mistake renewing bitdefender premium security... First, mobile security is painful! Every 2 to 4 days, it's disconnected on android device and has to be reactivated. This problem has been reported more than 2 years ago here and excepting saying "we are working on it", there's not much…
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How to disable firewall on one of interfaces keeping other secured?
I wanted to know if there is a possibility to disable firewall on single interface? My usecase is following: I do have local storage server connected to my workstation with Infiniband interface (4x10GB) fiber. Storage server is share based on Gentoo and Samba. This computer does not have internet connection. My workstation…