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Prevent scan of selected removable devices?
I have a set of USB flash drives that Bitdefender scans every time they are inserted. This is wasted effort and causes a flood of alerts from Macrium Reflect's Image Guardian as BD scans Reflect backups. I want to indicate to BD that these devices are safe. How do I do that? If that can't be done, how do I disable scanning…
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Premium VPN not showing all advanced options
I have noticed that my VPN (pic 1) does not have the advanced options available to others (pic 2). So I cannot grant bypass to specific applications in spli tunneling Why is that?
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I paid a year's subscription and was entitled to protection for three devices.
I paid BidDefender for Bitdefender Antivirus Plus subscription for 12 MONTHS. and have yet to receive an activation code. Also, three devices of mine were supposed to be protected under this subscription, and now my mobile is giving me notice that my BitDefender protection has expired - and it's not been half-a-month!!!!!
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Websites timing out since BitDefender install
Hi all, I recently deployed BitDefender onto a computer and ever since have noticed that websites will time out and not load. To remedy this I restart the computer and following the restart I can get onto the site fine. This happens a couple times a day and only since the BitDefender install. Any help would be greatly…
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Bitdefender Notifications
Hey Community, I currently have bitdefender mobile security..Almost daily, I get numerous notifications stating there is a "Configuration Issue" on one of my devices. When I tap on report or issue it tells me nothing, so I don't know if this is something I need to look into. If I had some way of knowing any details and how…
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Does Bitdefender Antivirus Plus licence for Windows also cover my Android phone?
I purchased Bitdefender Antivirus Plus for my Windows laptop and I think it comes with a licence for installation on three machines. If I have it installed on my laptop can I use the same licence to install it on my phone? Or, do I have to buy a separate licence?
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Windows 10 IoT Server
I have a server for my CCTV system that is running Windows 10 IoT and purchased a separate IOS subscription to make room to add it to my personal 5 devices but now I've found out that I need a business subscription for this. Has anyone used the enterprise protection on this type of server and does it work well? I need to…
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how can i open specific ports?
I'm a touch frustrated, so apologies if i sound abrupt. Part of the primary functionality of a firewall is to enable allowing access to the local machine via specific ports, e.g. SNMP, WMI, etc. I cannot for the life of me figure out how to do this in Bitdefender Total Security. I also cannot get the settings right so the…
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Bitdefender VPN will not let me into the portal where I pay my rent, what can I do
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Why does my VPN not update?
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Does Bitdefender allow control over incoming connections like Eset?
Does bitdefender allow interactive mode for firewall see eset firewall? I'm thinking of purchasing this software hence why asking?
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WireGuard with Bitdefender
I am using Bitdefender antivirus and have installed WireGuard to connect to my server in the office from home or while traveling. However, I can’t connect, and I also lose internet access when WireGuard is enabled. How can I resolve this issue?
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Can you install anti- virus plus on an android tablet
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After restarting the computer, Bitdefender VPN is automatically installed
Hello, I have noticed for some time that even though I have uninstalled the VPN module in my Bitdefender client, Bitdefender VPN is automatically reinstalled after every computer restart. I do not use VPN and do not want to have this module installed on my computer. I use an HP Omen computer running Windows 11 Pro
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Restore Code
I installed Password Manager on Samsung Galaxy 24. Immediately after signing in to the software it synched with software on my computer. It did not provide any route to get a restore Code. Hiw can I get the necessary restore code?
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Change Request: Option for approved hosts-file
So, as many others I am looking for a way to keep my local changes to my hosts file, while retaining the option for protection via the "Scan host file"-option in the settings-section of "Vulnerability". The "Scan host file"-option is useless as it is today for advanced users, and also misleading in the description, as it…
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Email Security: Personal Spam Deny list options
We've implemented the GravityZone Email Security recently, and we're still working through some of the settings. We get a lot of notifications about emails ending up in the Global Quarantine, but they're delivering to some users, just not all, and we were fighting to try and find the source. It seems as though some users…
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JS:Trojan.Cryxos.14104
I received the following message in Bitdefender. When I navigate to the Data folder, there is no folder "tmp" so I cannot go further to manually delete the threat. Please advise.
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VPN blocking email - new issue
I've been using Bitdefender SafePay and VPN for about 4 years. Other than some hiccups it's been great. Starting about two weeks ago the VPN is blocking emails (AOL/Verizon flavor) from downloading. I can only get new emails when I shut off the VPN, then it's fine. Also, there have always been some websites I can't get to…
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App lock
I am not able to find the app lock option, not even in the settings. I want to unlock some apps. Already waited a bunch of time on this....
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Can't connect Bitdefender app on Android phone to account.
I recently updated my anti-virus subscription from 3 devices to 5 so I could have it on my phone. I connected to my bitdefender central account on my phone and went through the hoops of installing antivirus through my subscription. Once installed my account recognises my phone and says it's all installed and green ticked,…
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BD Central - moving devices between subscriptions
Hello to everyone, what happened after the BD central update? The option to move devices between subscriptions no longer works... I tried to find it to see if they moved it directly to the devices, but it's not there.
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Trying to transfer profiles to new subscription but there is no change option in manage devices
Bought a new subscription cause i didn't need that many devices as i needed before and read how to transfer profiles but the button to do it isn't there.
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Subscription renewal payment not being accepted
I am being offered to renew my Bitdefender Mobile Security subscription which had expired and shows that not all my devices are indicated to be included.
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Can't add a 5th device to Central
Tried installing Bitdefender via the central app on my sons phone. Have 5 license and only using 4. Tried the link in the Central app, tried logging onto we page bypassing app, tried install on this device via central. Still absolutely zero joy. Obv being sons phone the device locate is a important feature. Any ideas?
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Suspicious 'updater.exe' file appears to be using Dropbox to get through the firewall
I've been having an issue with a .EXE file that is bypassing the Application Access tab and creating new Rules that allow it access to the internet. It initially seems legit as it is located in a Dropbox-named folder. These are the details: I have Dropbox installed at "C:\Program Files (x86)\Dropbox" and within the…
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Android deactivating Bitdefender
On the Galaxy Tab A7 Lite, the android OS is deactivating Bitdefender every 10 to 15 days. I have to manually restart Bitdefender to get it running again. Bitdefender might want to have it's lawyers contact Google and tell them to stop trying to disable customers right to have there own antivirus like Bitdefender running…
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Overseas and tried to access Netflix when using VPN set to home country but not working. Help!
I will be overseas for a few months. I have Bitdefender VPN installed. I set location to my home country, Australia. I turned off the VPN. Both results were the same with being unable to log in to Netflix. Any suggestions on how to rectify this?
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Does bitdefender block javascript, if so I can I unblock
I have a Samsung A12 mobile and I use Firefox. On several sites I get a warning I need to enable javascript. There is no flag I can select in the Firefox settings to enable Javascript. However if i run about:config I am supposed to see if javascript is enabled. When I do that, it is blocked, presumably by bitdefender.
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My Devices not showing up correctly in Bitdefender Central
I'm having issues with Bitdefender Central. My devices, three in particular, are constantly replacing each other in Bitdefender Central. I have checked their physical addresses (MAC addresses), uninstalled Bitdefender, re-installed Bitdefender, but the problem is still there. It seems that the device most recently logged…