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channel5.com
Hi I have just changed my antivirus to bitdefender total security and since doing so I cannot access channel5.com. I keep getting APP-1001 message. Channel 5 says this usually occurs if trying to access the site from another country or if I'm using a VPN. I am in the UK and I don't have the VPN activated. I have even been…
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VPN disconnects when computer sleeps, while browser open
Using an iMac, running Ventura operating system. Is VPN disconnecting an expected behavior? VPN does restart when I wake computer but it takes a minute. Is this a security issue, because browser is open and VPN is not connected? I have kill switch active.
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Children with own accounts / multiple PC's
I think I already know the answer to this, but I want clarification. I have two PC's each having an account for each of my children. In parental controls; my only option is to assign one child's profile to a single device? I cannot assign each profile to a different account on each PC?
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Accidentlly installed Parental Control on my MacBook now no internet at all
I accidentlly installed Parental Control on my MacBook OS14 now I have no internet at all. I deinstalled every Bitdefender Product and deleted it from Bitdefender Central but still no internet.
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Bitdefender requires a login/password ?
After renewing my subscription, bitdefender seems to want to update every couple of days when I start it. It didn't ask me to login upon starting prior to the subscription renewal, and I can't find a "remember me" toggle. Anyone know how to remedy this behavior?
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Bitdefender Mobile Security: Battery Drain On iOS. Any Fix?
Hi, I have an iPhone 13 pro and notice very bad battery life with bitdefender using 83% of the battery. Don’t think that was like that previously. do others have similar experience? Is there anything I can do to reduce battery usage without compromising security?
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How to disable Bitdefender vulnerability scan.
Bitdefender vulnerability.scan.exe is locking my Host file so I can not open it to edit it. I have tried shutting it off in the Bitdfender GUI, I have tried rebooting, I have tried killing hte process in Task Manager, but nothing stops the vulnerability scan from locking the file and preventing me from opening it or even…
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Folder Access
I'm having a problem using a folder which seemed to start when I installed BitDefender. I have a folder C:\Program Files (x86)\xxxxx which has been there for years, it's my application folder, it contains a text file which I need to edit. I've done this for many years without a problem but all of a sudden I'm told I don't…
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Can bitdefender dealing with a threat freeze a taskbar?
Hi, were specific question here but I have something that won't let me sleep in peace. Few days ago I was normally on my pc. I had browser and game called valorant running and some background apps. What happened to me out of nowhere was when I alt tab from game to desktop I noticed my taskbar being "frozen". That mean't I…
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Net under Attack
I have a throuble, Bitdefender Gravityzone EDR is detecting many correlated incidents, with a high score of impact in my organization. We are seeing that Bitdefender is receiving a wave of attacks from two domains. We are seeing that queries are made to several domains from 98 computers on the network, the actions have a…
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Open Bitdefender Safepay in its own screen or window.
Just switched from Kaspersky to Bitdefender. I have a desktop with 2 screens and when I do my banking I have in one screen a browser opened with my online banking and in the other any billing sites, PDFs or any other information that I want available at the moment. When using Safepay, I can only see the one online banking…
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Is there a way to get more information about "Suspicious Connections?"
BitDefender just threw a bunch of "Suspicious Web Page Detected" notifications on a site I'm contemplating a long-term business relationship with. It's their chat widget, by the look of things… Is there any way for me to determine what the "Suspicious Activity" being detected actually is? I can't see any immediate way to…
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Very important about much needed support for Linux Zorin OS and Linux distros
With many waking up to the dangers of A.I. and corporate tracking getting worse, we are not wanting to go to Windows 11, especially the new versions due to A.I.; and Microsoft, Apple and many companies wanting to force A.I. and neuro processing units, tracking and processes down all our throats. I will NOT be upgrading my…
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Game Profile
Hi everyone, I am confused about how the game profile setting works. After setting it up (manually adding the list of games), do I click on the "slider" so it is blue to use this mode later (automatically), or is that not necessary? Cheers
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VPN Data Metering
Hi, I appreciate the value of a VPN but have a question on metering. Somewhere online there is a statement to the effect that a basic BitDefender subscription has some data limits on VPN usage, and that one needs the BitDefender Pro version to have limitless access. My spouse is basically on some video websites all day…
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For some reason my copy of BitDefender will not load
My copy of BitDefender isn't loading? I'm getting a communications failure message, Communication with Bitdefender App service failed to be initiated. To retry the connection, please click the button below. Does this mean I'm not protected??? I've tried rebooting three times, with no change. I can access several of my…
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Bitdefender Linux Version
Does anyone think that Bitdefender will come back out with the Linux version for Home Users? I may be switching from Windows to Linux soon and would still love to use my subscription for Linux Mint. I know they no longer have the Home User Version and only for the enterprise. I do hope they come back out with the Home User…
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Bitdefender premium
Hallo ik heb bitdefender premium security opnieuw geinstalleerd maar als ik bitdefender open zie ik dat bitdefender total security heb wat is er fout
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What to do if app lock doesn't work?
The app lock function for my phone isn't working. I have a Huawei p-smart 2019. When I lock an app, for example Playstore, I sometimes get the app lock screen and sometimes I don't. But when I close the app completely(while on the app lock screen) and then open it again I am able to open it without entering the pin code.…
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How can I protect my e-mail if my e-mail account is not a Google-account, nor an outlook-account
I recently installed bitdefender total security. Every day it suggests to protect my mail, but, when I click the link, the next screen asks me to choose between an google- and an outlook-account. My e-mail is handled by another provider, and my e-mail-addresses are in my own domain? What should I do to get the promissed…
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New features for Bitdefender VPN : Block or Allow? You decide!
Dear Community Members, We’ve added two new features to your VPN to protect your anonymity and visibly improve your online experience when browsing on your mobile devices. Ad blocker removes ads, banners, pop-ups and video ads from your favorite websites. Blocking intrusive ads reduces the risk of adware and malware and…
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Digital Identity Protection feature
Digital Identity Protection feature: I was wondering if it would be possible to add an option to obtain as PDF document all the information concerning the data breach I suffered and any useful infromation present there, regarding dark web presence and so on. I would like to make a report to the law enforcment regarding my…
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Bitdefender Family Pack subscription not linking to family member accounts
Why aren't my family members accounts not linking to my Bitdefender Family Pack subscription after I sent them a link from Bitdefender Central? I tried the QR code too. They receive the link, download the app and then are required to login in. As they don''t have a Bitdefender account they sign up for one and then login.…
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Antivirus Settings Reset after Reboot
After I update Bitdefender to the latest version, the Antivirus Settings Reset after Reboot. Does anyone has this issue?
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Bitdefender panel focus when typing
Often I am typing in an app/program and a Bitdefnder panel prompts me to choose to accept or deny firewall access. Many times because that panel steals the focus I accidentally deny the program and have to go back into Bitdefender notifications to check. I haven't programmed Windows for a long time but is there a way for…
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Email mistake
I was making a purchase from the apple store and signed in and had to go to email for two factor authentication. There was an email there for recent purchase and without thinking I opened the pdf and it was a reciete for $499.00 bit coin purchase thru PayPal which I never made. Would bitdefender have caught any malware if…
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False positive upload form not working; are there any alternatives?
A recent Lenovo App Explorer update is being flagged as Trojan.GenericKD.72880600 (many people are reporting the same issue on Reddit r/antivirus). Windows Defender originally flagged this as malware (win32/Dorifel), but soon removed it as a false positive. I've tried to upload the file (9MB) at the "Incorrect Detection:…
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Why does Password Manager require a login to Bitdefender Central?
Password Manager accepts my biometric authentication and then proceeds to require a login to Bitdefender Central. If I knew my password to Bitdefender Central, then I could get my password to Bitdefender Central via Password Manager. However, it's a random collection of characters that I change periodically and I don't…
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AppLock is not working for me either
I've tried everything that chat tech support recommended I tried everything that I'm reading here in the forum and I cannot get app lock to work. I've also looked for third party app locks that are not working well or display too many pop-ups so I really don't think I'm going to keep any of those junk apps . I do know that…
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Since installing Bitdefender VPN, home network won't allow connection. Why?
Since we started using Bitdefender VPN, our wireless connection to my laptop drops for no reason when the other devices are connected. When I try to reconnection, i get the message that my home network won't allow the connection. Any idea what is going on and how to fix it. It is very annoying to lose connection and then…