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build discrepancy
the Total Security build id on the Bit Defender page in my computer is 27.0.35.147 microsoft shows the Bit Defender Total Security build id in the Installed Apps as 26.0.23.80 is my computer being protected by the latest version of Bit Defender? thanks
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Stop it with the notifications
Like seriously, what kind of big brain thought it was a good idea to bombard the user with intrusive popups that cant be turned off? I dont need to see that you blocked a popup. What I do need is to work without a useless notification blocking me from using my own keyboard. What to you want me to do with that information…
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Adding Office 365 apps to "Working Profile"
I was having such issues with BD hogging all the disk I/O when I fired up my laptop, that it made the laptop pretty much unusable for 20 or 30 minutes. I discovered the profiles in the utilities and was able to add several apps to the work profile like Quicken and FireFox. However, when I tried to add Office 365 Word or…
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bdq file
I've just discovered an enormous file (103gb) lurking in Program Data/Bitdefender/Desktop/Quarantine. The system won't let me delete it - how can I get rid of it? And how do I stop it building up again? (Someone asked the same question four years ago, but the deletion instructions given then don't work.)
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URL in outlook doesn't open
Hi, When i click on a hyperlink in my outlook the website doesn't open. I checked the notifications in central but no event is created. What can i do to adjust this security setting? Regards
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DNSoH/DNSoT support
Is secure DNS support available or planned for Box?
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How to switch to Windows Defender without uninstalling Bitdefender entirely?
Today my subscription expired and while I want to renew it, I want to get paid first later this week. Since Bitdefender expired, it's off, but in the Windows security settings it still says Bitdefender is active and therefore Defender isn't completely on. So is there a way to get Windows Defender back as the main AV…
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Is there any way to turn off "suspicious connection blocked" notifications
I'm glad BD is working to keep me safe, but is it really necessary to spam us with all the popups? Yes, you're a good boy. Now go about your business and leave me alone. For the life of me, I can't find the setting to turn those notices off. :(
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2year, 5 device plan
Is this plan still available & how much will it cost for 2024?
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Internet disconnect
I am asking advise on how to prevent my computer from disconnecting from the internet once I do the sleep command, Bitdefender at times will not connect back up to the internet at all and i will have to reboot computer and still no connection at times. Bitdefender is the one doing this, is there a place where I can…
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Wrong email address on upgrade screen
I have an offer of a free upgrade, but when I click on it the screen asks for my email address ending @waitrose.com. This address no longer exists. It is no longer my account address. It was changed many months ago. If I enter my current address it says it is not valid.
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Bitdefender VPN: 200MB Per Day Is Too Little. Any Thoughts?
200mb vpn per day is too little. What exactly are we supposed to do with it? If we go to google images or twitter, it will be over instantly.. like 100mb = $100 hotspot internet at airports
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MAC address in Bitdefender Central device list does not match that shown on MacBook
In trying to clean up the devices in Bitdefender Central I cannot match the MAC address shown as associated with my MacBook Air with that listed for the MacBook Air in About this Mac. How to fix or how to know definitively which devices are active if the MAC addresses don't match.
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App Lock Bitdefender
How do I get Bitdefender back on app lock list please help. What have I done. Is my Bitdefender been breached. It doesn't ask me for my biometric print anymore please help
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Purchased total security and only seeing free edition
Just purchased and bundled with VPN, VPN comes up fine, but BitDefender itself comes up as Bitdefender Antivirus Free in BitDefender Central and in the App Will this fix itself or do I need to do something?
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Infected web page detected : GT:JS.Backdoor.2.D0DE3B58
Hi. I'm consistently getting a notification from BIS about the samples at [*url removed by @Flexx*] under the heading "Learning centre" (click "Explore!"). Infected web page detected 3 minutes ago Feature: Online Threat Prevention We blocked this dangerous page for your protection: [*url removed by @Flexx*] Threat name:…
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How to add a password
I'm just new and wonder if someone could tell me where do I go to add a password in Password Manager? Thank you kindly.😀
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Can the print on a website be infected?
I copied and pasted a few paragraphs from a website. When I tried to save my document, which is a Microsoft Word document, my Bitdefender antivirus tells me that the document is infected with Trojan.Groooboor.Gen.22. and then my document gets deleted. I'm really confused. How is this possible? I thought that an actual…
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BD Password Manager PIN
I have PW Manager installed on Brave / Chrome). How do I 1. turn on the lock feature? And set the PIN? And how can I add accounts? I know how to do this in Edge. But I much prefer Brave.
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Why does SMS scam not stay activated
Hi, Running Android 13 and Bitdefender I try to activate Scam and it shows it is working. Go back to close Bitdefender and it says Scam alert needs activating. Bitdefender is active in Notifications. Any ideas please?
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Bitdefender scamio
I've heard about the new free service "Bitdefender Scamio", which may help discovering threats on mail, sms, etc…and seems to be very efficient , but anything about this product on Bitdefender Central. Does anybody tried it ? is it usable in security ? Does anybody knows why it's not mentionned if it's so useful ? is it…
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Another Possible Forum Bug ?
For the last two days, my points count has not increased as it should based on my post count. I do know that it can take 24 hours to refresh, but this is the first time it has stalled for so long. Is the site undergoing maintenance? Is anyone else experiencing this, or is the Forum software just picking on me? 😢 Have a…
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Can I install Bitdefender Mobile Security on ios device with my android subscription?
I have a subscription for android bitdefender mobile security which covers more than one device, so my question is can one of the other devices be an ios device??
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Vulnerability scan
Hello I have bitdefender and it says I have a few suggestions about vulnerability. Should I fix these issues by clicking fix? What does fix do? Can the changes be unfound undone? Thank you for help
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HxTsr.exe Ran After Blocked Port Scan
Bitdefender blocked a port scan from 94.137.74.151. AbuseIPDB rated it as 100% malicious Russian IP. Cisco Talus and VirusTotal also ranked it as likely malicious. Right afterward, HxTsr.exe contacted what appears to be Microsoft IP 52.96.111.82/0. I ran a full system scan on Windows Defender and Bitdefender Total…
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Bitdefender total security version 27.0.35.146 malware detections not showing in central?
Hi everyone, I have a few windows PC's on my account, on one of my laptops with windows 10 with bitdefender total security version 27.0.35.146 no longer seems to update in the bitdefender central for any website detection that bitdefender total security flags as malware. The certificate detections of this PC do update in…
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How can I delete a password protected file in Bitdefender. Can not find it in File Explorer
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Why didn't a complementary offer work?
Hi, I got an email from bitdefender@hello.bitdefender.com. It contained the following. Great news! You are now eligible for a FREE upgrade. Start today and get unlimited VPN and a powerful Password Manager at no additional cost by upgrading to Premium Security for the remaining period of your subscription. Upgrade Me Today…
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Is something wrong with these apps or with bitdefender?
These are add-ons to the camera app on my Samsung S24 Ultra, and the publisher of these apps is Samsung. For some reason, Bitdefender is flagging these apps. i included a screenshot
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OPTIMIZER
tapped optimize but no response from program. what am i missing. thank you for your time