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ea app being removed
Hi my ea app keeps getting removed can you please make an update to prevent this?
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Can I stop VPN recommendations?
I love Bitdefender, but I don't want VPN. It keep nagging me to install bitdefender VPN quite a lot - several times a day. It is so annoying I am actually considering uninstalling it - and I paid for it. I do not want VPN, which means I do not enjoy being reminded to still get it, several times a day.
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Auto renewal
Yet again auto renewal happened after I cancelled auto renewal… so now I am stuck with 2 consecutively running copies of bit defender ultimate… very frustrating…
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Home Title Monitoring
I think a home title monitoring capability in the Identity Theft Protection would be a nice feature to add. Many other full service Identity Theft Protection programs now include this.
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Mocking Location
Hello, I'm new to Bitdefender VPN and wondering if there is an option to mock my location. I know I can change the location but this isn't the case. I mean even after changing the location, I still see some ads. I've enabled both ad blocker and anti tracker, but it seems that they are not real things! My previous…
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VPN not working on MAC Sonoma 14.2 - Error Code 99 & 12
I've been trying to connect VPN since last 3 weeks sadly i'am getting error 99 & 12 I tried to raise issue with customer support but no solution from their side, anyone knows how to fix the issue? I also read the help article and other solution posted no success! Regards
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Running VPN in Egypt
Hi, ive relocated to Cairo Egypt, I work in a hotel, my VPN is not working. (182,181 errors tunnel broken) I have followed all the steps described on the troubleshooting still can not connect. The IT team in the hotel confirms no firewall and no port restrictions, asked me to get in touch with Bitdefender side. I am…
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PowerShell tried to load a malicious resource detected as Heur.BZC.ZFV.Boxter.341.FEC4D355
Hi, I'm getting the notification: PowerShell tried to load a malicious resource detected as Heur.BZC.ZFV.Boxter.341.FEC4D355 and was blocked. Your device is safe. When running Visual Studio 2022 powershell console, in the console I get an error: At line:1 char:1 + &{Import-Module "C:\Program Files\Microsoft Visual…
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two-factor login in Bitdefender Central - Wrong activation - How to fix it?
Hello, I think I made a mistake turning on two-factor login in Bitdefender Central and now I'm unable to log in. I read in the community that @Mike_BD could temporarily remove two-factor access so i can log in and reactivate it properly. What data do @Mike_BD need to do that? Could you help me? Thank you
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Feature suggestion - More granular Notification control
I'm very happy with BD since I switched from Norton. It was like a constant whining 5 year old wanting to be praised. BD is much more behind the scenes. That being said, I'd love to have better control in choosing which pop-ups I'm subjected to. For example, when I plug in a USB card I get told that "New Device Detected",…
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one command blocked in powershell
hello everybody we use Bitdefender in our production servers and we use Azure DevOps to change IIS configs in those servers there is one task in our pipeline to do new changes and that uses WinRM to connect to the server and with PowerShell manage the remote machine (production servers) the problem is there is a command…
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How can I turn off USB Immunizer Recommendation
I use many USB flash drives for transferring new software versions to computers, running Utilities such as AOMEI Partition Assistant Technician Edition, data backup, etc. I do not want your USB Immunizer installed on any of these USB devices. How can I turn off these USB Immunizer Recommendation popups so I don't have to…
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How to change my username?
I tried to change my username but it says that i don't have permission to do this. Anyone knows how to change or where i need to make this request?
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Encrypted web scan remembering sites with bad certs after the cert is fixed?
Using BitDefender Antivirus Free 27.0.30.136 for Windows 11. I operate websites and for some of them I manually issue SSL using LetsEncrypt. One time recently I published the SSL artefacts for Site A when configuring the SSL for Site B. When verifying the SSL for Site B, my Bitdefender's Encrypted Web Scan rightly blocked…
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LinkedIn Issue
Since installing Bitdefender I am now having issues watching videos on my Linkedin feed page. Initially I see the video then when I scroll down the video disappears and is ghosted, but I can listen to the video audio. I am not experiencing this issue on any of my other social media accounts?
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Rescue Enviormrnt
When trying to run the Rescue Enviorment the video tears for a second the goes blank for a few seconds and repeats. I notice if it runs it hangs on the password protected file but the video is so bad can't go any further and have to force a reboot. Any suggestions?
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2FA by email OR SMS text, which is safer if authenticator app is not an option?
Some of the financial institutions where I have accounts don't allow any other 2FA method than email or SMS text. But I could delete one. I get spam calls on the phone, so I know my phone number is public. On the email account I use for banking, so far no spam emails, although that could happen in the future.
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Bitdefender Icon Missing From System Tray After The 2/21/24 Product Update (Requiring Restart)
Looks like this is a known issue, as it has happened before with other Bitdefender Windows customers. Can anyone help with a current workable solution? I need the system tray icon back, so I can manually update virus definitions, as the program in no longer auto-updating virus definitions! Please help! Thanks in advance…
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Password Manager Identities
Please consider adding the feature to populate Name & Address on web sites that ask for such information. All shopping sites ask for Name and addresses. Currently Password manager is not capable of populating this information into the web page. This is actually a deal breaker for me so I am moving back to 1Password because…
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About Bitdefender Free Edition and Bitdefender Antivirus Free
Hello! Do Bitdefender Free Edition and Bitdefender Antivirus Free provide real-time protection or not? Do these programs have a Ukrainian-language or Russian-language interface?
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Antivirus for Mac on a MacBook with 2 volumes
Hi, I've been struggling to use Bitdefender antivirus on my Macbook for both my volumes. I made a volume for work stuff and a volume for personal use. I can only install Bitdefender on one volume while they are both on the same macbook and harddrive. Apparently Bitdefender sees this as 2 different devices. It's a bit…
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Disabled by WIndows Updates
I'm new to Bitdefender. My laptop has just installed a Windows 11 update and restarted. Following the update, Windows Security was happily reporting no issues, but looking in more detail I found there was no anti-virus protection or web protection running. Bitdefender had been disabled and I had to logon to restart it. My…
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Is there a setting that is keeping my VPN from starting up after sleep on MacBookPro and iPhone?
Sometimes, after my MacBookPro and/or iPhone have been asleep, when I bring them back awake the VPN is not connected. I have Auto Connect on on both. MacBookPro is at Sonoma 14.3.1, iPhone is at iOS 17.3.1.
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What is Trojan.GenericKD.70620667?
Getting this notification once a day for the 2nd day in a row. Running the System Scan picks up no issues. Is it okay to delete the file or leave it alone? The file C:\Users\AppData\Local\packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Files\S0\4\Attachments\#359-19173-3843956[243].pdf is infected…
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Any known issues with Nvidia in recent month?
Cant install Any nvidia drivers and the last place to look is My antivirus as everyone I have asked are in if in doubt blame that mode. So before I try and workout how to disable Bit defender and install my drivers is there a known issue with blocking install? Ty in advance. Now i know why kids have Playstations.
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Traffic Light and Web Protection
Is it okay to use the Traffic Light extension and Web Protection simultaneously? Do they crash?
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Email Address
Please tell me the email address for BiDefender tech support
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Critical Event disappeared from Notifications
On Feb 20, I had malware blocked by Bitdefender Total Security - Gen:Variant.MSILHeracles.147439. I was able to see the event, and the timeline for the BitDefender response, in Notifications. Now, when I look back, this event is no longer there - not under Critical, or All. What makes a critical event disappear? Is the…
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Mac request features: camera and microphone protection
ago i use kaspersky standard for mac kaspersky have camera protection feature after expired i buy bitdefender total security and install on mac but bitdefender dont't camera protection feature. want request features camera and microphone protection 😊 thank you advance.
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Does Bitdefender support Intel Ultra processors?
hi Bitdefender I have a question, does your Bitdefender software work on intel ultra processors and I thinking about get laptop with intel ultra processors for better security and privacy so do you have date it be release. thanks Bitdefender