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How to recover quarantined files after uninstalling bitdefender
I recently uninstalled bitdefender but forgot to restore some microsoft outlook files which bitdefender had detected as malicious and quarantined I reinstalled it again and checked quarantine but there are no files there, because of this all my emails have been deleted, is there any way to restore the files?
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Installazione
Hi installato Bit Defender su telefono Android ma mi chiede di disattivare una funzione e il sistema operativo ritiene pericoloso: appare il triangolo rosso. Posso fidarmi a disattivare questa funzione di protezione della privacy?
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How do i fix this?
It's been 30 minutes
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Access denied to VISA transactions on Credit Union app
When using my credit union app I can't access ("access denied") my VISA account when I click on View transactions. Is this related to my Bitdefender VPN?
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B.D. should be able to store password protected file's passwords for scans.
@Alexandru_BD answered to this thread here : https://community.bitdefender.com/en/discussion/102777 The thread was closed before I could reply with a very important suggestion. You stated that malware cannot originate from within password-protected archives and that Bitdefender's real-time protection would detect it as…
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Vpn connected but there was no location
i was connected via double-hop , then tried to change it to auto , 1st it showed me Denmark stopped showing the location name.
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Cannot connect Win 11 PC with an Android Windows Phone Link
Cannot connect my ASUS Win 11 PC with a Samsung S22 Android using Windows Phone Link. It works periodically then disconnects and I cannot connect them. Is Bitdefender / VPN the issue?
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New Update Version 5.2.2.4(b)
I have noticed that ever since the new update, every time I boot up my Mac Mini (3.2 GHz 6-Core Intel Core i7 running MacOs Sequoia 15.2), while the Bitdefender VPN app has access at Login in my System Settings, I still have to log into my Bitdefender account to be able to use it. Whay has this changed?
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autorenewal/regular customer
Why your company don't have automatic 50% discount on autorenewal for your regular customers? only by clicking manually on your site? Really don't understand that. I have to every year buying on your site for discount because on auto renewal i have full price, this is very hurtful.
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VPN Auto connection
Why does auto connect requires precise location switch on in location services. It should only need GPS access, it shouldn't need access to Googles precise location of scanning for WiFi and cell towers to determine location. Bitdefender VPN is effectively denying access to public or unsecured WiFi.
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Configuração Padrão (Default Configuration)
A fim de otimizar o processo da empresa da qual faço parte, estamos pensando em cria um documento com as configurações padrões recomendadas para o produto Bitdefender GravityZone, assim que trouxermos um cliente para a solução seguiríamos esse doc para criar as politicas e outras configurações seguindo esse padrão…
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Comment connecter en même temps VPN et mobile security sur IPhone et Ipad ?
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Hello, I've noticed in the Bitdefender Central that my windows pc say Windows 10
I had to get rid of that HP ssd because it wasn't compatible for windows 11, so I bought an Acer SSD with windows 11, doesn't the Bitdefender automatically detect what windows version I am using? It is Windows 11 Home I am using, and if not, how do I change it?
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est il possible de tout reinstaller depuis le debut?j'ai perdu les clés
bonjour à tous. j'ai perdu clé recupération,secure pass,mot de pass maitre merci
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pagefile.sys trojan?
Antimalware alert on access scanning detected a threat: \Device\Harddisk\VolumeShadowCopy1\pagefile.sys is malware of type Backdoor.PoisonIvy.GD Full scan throws up: Backdoor.PoisonIvy.GD in path C:\pagefile.sys. Disinfect and Delete options don't work and Quarantine runs but seemingly no action. Full scan message shows in…
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Thunderbird crashes win10 2025
I have Bitdefender Antivirus plus, it is up to date. My Thunderbird email client started crashing since January 2025 short after opening. I reinstalled Thunderbird. The crashes are much less frequent, and I can use the email client, but within 1-2hs I still have crashes. This was not the case before. The crash reports…
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Android malware Not cleaning
Im using bitdefender android app .the app show your device is risk notification . But touch the view theards button.next page your device is safe message showing in the app. Repeat the notification show malware notification again. I also full scanning but not clear the problem.anyone solution please tell me the solution
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"mergenetworkprotocol" message
The above message is accompanying a rash of notices I'm receiving at the moment that have my computer allegedly being infected with everything from Trojan horses, identity theft, etc. The response is accompanied by McAfee notations, but my scan picks up nothing present. I've also had similar notes with the Norton label…
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Way too many Pop Up
I'm a paid subscriber and in all honest every time your product blocks a brute force attack it feels the need to send me a pop up saying it did so (see first screen shot). Guess what I paid to have you do this, and do not need you telling me you did do it! I have shut off ALL the notifications ticks (see second screen…
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My subscription ended earlier than my licence date
My subscription ended earlier than my licence date My Licence says Bitdefender Total Security Renews 23 September 2025 But when I login to Password Manager it says "Subscription Expired" and SecurePass it says @"No Active Subscription" See Screenshot and attached…
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No toggle switch for Network Extensions on Mac Sequoia
Tried to turn on Bitdefender VPN when a pop-up message "Allow Bitdefender VPN to Run" appeared. Instructions: "Turn on switch for Bitdefender VPN in Network Extensions Screen" but there is no toggle switch for Bitdefender VPN displayed under Network Extensions, only a greyed-out info icon. Any help is much appreciated.
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Impossible de connecter protection Web et vpn premium sur iPhone et ipad
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Is there any way I could possibly report unsafe website/programs to Bitdefender?
Hello, Occasionally I find unsafe websites and programs. I'd like to report these to Bitdefender at my time, what can I use to do this? Is there a report website that Bitdefender has? Something, anything. Layad N, Thank you.
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Total Adblock with Bitdefender not working
When configuring Total Adblock I get the error that it is not possible to configure the (Bitdefender) VPN. How can I solve this? Regards Chiel
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Internet stopped working on two Windows Machines (BitDefender Family Pack (BD Total Security
08/01/2025 (Wednesday): All machines working fine. 09/01/2025 (Thursday): Laptop couldn't access networked storage device nor internet. Yet hub knew it was connected. Disabled wi-fi and re-nabled after 'forgetting' my network and re-discovering it. Didn't work. 10/01/2025 (Friday): Connected laptop to friends network for…
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How to tell one computer from another on subscription list
I've gotten a new Windows 11 computer since last year and it's showing two desktop computers on my subscription. I don't have the old one anymore but I don't know how to tell which one should be deleted from coverage. How does one tell which computer is which so the adjustment can be made? I hate that you can't just call…
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Password Manager - Opera Browser
Dear Community-Members, I wonder if there are any plans to provide a password manager for the Opera Browser in future. If yes, when is the planned release date? Thanks for your any information, Robert
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VPN ISP 66.203.112.83 no emails can be sent
When using the VPN with the site 66.203.112.83 from NSW in Australia, I can never send an email although I have tried lots of time, days and months. It always says it is busy, regardless of times. Not a useful site.
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World of Tanks crash on client loading
BD causes WoT game client crash, how can I fix the issue? I tried add SteamLibrary folder and all the executable files exceptions, but unsuccessful. Win10 22h2 19045.5371 Bitdefender 27.0.46.231 steam client WoT client 1.27.1
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Keep Getting Suspicious Connection Blocked - polyfilljs.org
I keep getting this notification: Is there anything I can do to prevent it, or is it just an Edge thing? Thanks