Hi, I cannot connect to Bitdefender on my Mac, always when I am trying to connect a message comes

OZYGUY

Hi,

I cannot connect to Bitdefender on my Mac , always when I am trying to connect a message comes on the screen and advise me how to give access to my drives to Bitdefender, started to be annoying because this is happened even when I started my Mac. To give access to my drive should be my decision not to be bother with messages. Please can you help me to remove this annoying messages ?

Alexandru_BD

Hello,

I assume you are referring to the full disk access message?

With the launch of macOS Mojave (10.14), Apple has implemented a series of changes that by default block applications’ access to specific system folders and resources such as Mail, Messages, Safari, Time Machine backups. In order for Bitdefender to scan protected such locations, the user must manually allow full disk access to the Bitdefender Antivirus for Mac application files. Otherwise, security features such as the antivirus shield and system scan won’t work and Bitdefender Antivirus for Mac will display a 'Grant Full Disk Access' recommendation.

Taken from this article:

https://www.bitdefender.com/consumer/support/answer/14812/

To keep your Mac protected, you should allow Bitdefender full disk access. Follow the instructions outlined in the above article, depending on your macOS version.

In the event this is not the message you receive, kindly elaborate on your request and attach a screenshot of the message displayed by Bitdefender.

Regards,

Alex