Your IP address: No Network Connected

Huai Lang

For two weeks while visiting family in China, the BitDefender VPN worked fine. Today, however, it's been completely changed and no longer recognizes an internet connection. I obviously have one, or I wouldn't be able to type this. I've tried ever work around I can think of, but nothing works. Suggestions? Like, how to roll back the update? 90% of my work sites are unreachable since this update, and I really need to be able to access them. I still have two months in China before returning to Florida.

Flexx

https://community.bitdefender.com/en/discussion/100005/your-ip-address-no-network-connected

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards

Huai Lang

Thank you. Problem solved. It was a corrupted file in the update. Installing a fresh copy took care of it.

Flexx

https://community.bitdefender.com/en/discussion/comment/339633#Comment_339633

Nice to know your issue has been resolved.

Regards