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Advanced Threat detection is disabled and grayed out so I can't click on it
Has anybody ever ran into this problem before, could it be because of Windows defender? if you know how to remediate this issue please let me know thanks!
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how to fix "Because of its privacy settings, this video cannot be played here.
This is what comes up when I try to view videos from a website I use often. How can I fix it so I can use this website? thanks jolee
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How do I stop Bitdefender auto renewal?
How do I stop Bitdefender auto renewal? Log in to your Central account and go to My Subscriptions.Access My Payments.To disable auto-renewal click More Details on each Bitdefender subscription that has this service enabled.Click Manage your subscription renewal options.Choose Stop auto-renewal to proceed with the…
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Possible malware attack from advertisement website
Hi yesterday I got into website xossip that plays videos it asked to turn off adblock so I did click on the video to play and it opened 3 ad separate websites. Then it downloaded js file into my computer called export.js that I made sure to delete without opening(now I realized I should have keep it for analyzing it). I…
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Content Control module has expired.
'The Content Control module has expired. Contact your system administration for further details.' One of our end-users is getting this error. Where can I check on Gravityzone why this is? Or should I check elsewhere?
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New user. VPN requires manual launch twice
I only installed BD for the first time yesterday (previously long term Kaspersky user, mostly...) Overall extremely impressed with the user interface. The only problem so far is that the VPN doesn't switch in automatically, despite that setting being correct. Also, it usually requires hitting the on/off switch twice before…
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what is this threat
chrome.exe attempted to establish a connection relying on an expired certificate to fe68d1f7-c9f4-45b3-8905-7cda73d3fd74.prmutv.co. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a…
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Updates deleting custom scans
Something odd is happening with my Bitdefender Antivirus Plus updates. On Feb 19, 2024, the app updated itself, a pop-up appeared telling me that that Bitdefender had finished updating. I later noticed that my custom scans had been deleted and had to create them again. Today, Feb 20, 2024, same thing happened. Bitdefender…
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What causes the VPN not automatically starting on start up?
Hi, I have this problem on both an 3 year old laptop and new PC running Win11 with the latest updates for both Windows and Bitdefender On each device I have set the VPN to start automatically both in Windows Startup Apps and the VPN application....but it doesn't. There are no errors. I just had to remember to manually…
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Security settings on Android
Samsung, Android and Google have security software on my Galaxy s22 ultra. since I use bitdefender do I need to allow the security settings be enabled? It is by McAfee.
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How Bitdefender Antivirus Cause Issues with Games on my Mac, have anyone any Idea about it?
There are a lot of issues that arise when I install new games, not every time, but I won't tell never. Why does this happen, when I disable Bitdefender, the game starts running fine. Is there any way to resolve such issues permanently?
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Scan failed! Error code: - 302
This keeps coming up after I run a scan and I can't clear it. Any ideas on how to fix it. Bitdefender solution did not work (ie uninstall and reinstall) Thanks
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Update Report
My Antivirus for Mac software hasn't updated its security since 19 Feb 2024, 17:07 CET (UTC+1). On the software, I go to Actions, Update threat information database, and it is saying that the "Antivirus for Mac is up to date" with the date I mentioned above, and "Bitdefender Shield is on: signature updates are…
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Can No Longer Right-Click And Scan Chosen File Or Files. Any Help?
I used to be able to right-click in Win 11 and choose BitDefender, then Scan with BitDefender. The right-click menu choice is still there, but when I select it BitDefender does not appear and nothing happens. Short of uninstalling and reinstalling BitDefender, anyone know how to fix this? Thank you.
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What does a 'blue line' across an email mean?
I get a 'blue line' from left to right across certain emails, when I click on it it disappears. This line appears mostly on bank emails or purchase emails. When I get the email Bitdefender notifies me in a small window 'Suspicious Activity', that the email is not directed where it should be. I know at one point my…
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Dangerous Page Blocked?
Good Morning, I've been using a program named cfosspeed for more than years than I can count. It appears they were bought by a company named Atlas. I attempted to download the latest update to have it blocked as seen in the image below. I didn't read the entire page as it was blocked thereafter so I don't know who Atlas as…
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Password Manager on Android
Hi, When I am asked to set a pin on my phone when setting up PWM all I can see is numbers 1 to 3, they fill the screen. Cant see how to resize so I can see the whole number range, any ideas? Thanks in advance.
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Password manager doesn't manage
Second post on this topic, no response yet. The BD password manager is just a few links to browser extentions. There is no sort of management other than that. When I set up a new password it automatically puts in something like account with no username as my username. I would like to go into password manager to update my…
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Suspicious behaviour Aurora.exe
Hi there, I have been using Project Aurora (RGB utility) for some months without issue. Recently, Bitdefender started to flag up Suspicious Behaviour involving explorer.exe and Aurora.exe and then ‘disinfects’, which completely breaks the Aurora installation. I can consistently reproduce the issue. If I copy and paste…
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Can't access Internet
I'm really out of the loop with all this sort of stuff. I installed a trial version on Windows two days ago. Seemed to be going well.Yesterday I tried to turn on the VPN, it never really connected. Maybe I ticked something I shouldnt have. I probably did but cant remember anything specific. Today get on computer click on…
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Bitdefender installs DCI VPN connection for mac and it's automatically connect. How to disable
Hello , Bitdefender installs DCI VPN connection for mac and it's automatically connect. I need to know what is it and how I could disable it. Can you help me to understand this problem ?
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List of historic devices from GravityZone
Undertaking an audit and looking for "missing machines" so any clue is useful. Is it possible to get a list of past devices from GravityZone so I can have an idea of when they went off grid and jog some memories ?
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Purchased bitdefender password manager for 1 month
Still didnt got activation codes and unable to use it.
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firewall rules
i defined rules on firewall but i keep getting getting messages for applications a i allowed before. this is a real harassment, what can i do ?
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Why does Bitdefender change its own settings?
I've seen Bitdefender do this before, but why will user set settings not stay set? For example, I set NOT to scan DVDs. It works for a while, then it sets itself back on again.. I set scheduled scans up. Bitdefender ignored them most of the time. I deleted the scheduled scans. Now Bitdefender runs a scheduled scan, but not…
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BD Antivirus Free with Microsoft Defender?
Hello. Short question: Will this work/is it meant to work in addition to Microsoft Defender or instead of? Thanks in advance for your help.
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BD IS Update: Custom scans disappear // Settings reset automatically
Hello. Win 10 Pro 22H2, Ryzen 5 3600, B450, 16GB RAM, RX590 I did a manual update (right click on taskbar icon, intention was only to get quickly the data base update) shortly after starting my computer. BD Internet Security also updated from 27.0.27.130 to 27.0.30.136. I am facing the same problems that custom scans…
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Quick Q: Does BD scan these types of files?
Does BD target ****** files during a scan: JS, HTML, VBS, .CLASS, SWF, BAT, CMD, PDF, PHP, etc.? Does it scan documents such as; PDF, DOC, DOCx, XLS, XLSx, PPT, PPS, ODF, etc.? And does it target media files; MP3, WMV, JPG, GIF, etc.? Or would I have to do all of these manually? Also, AIUI BD (free? premium?) does…
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Password Manager: Allow generated password to be copied
When providing a password to logon to a new site, Password Manager has a useful feature to generate a strong password for you - BUT I DON'T use it! Because I can't find a way to copy the password to clipboard, and password manager doesn't always recognise the logon and offer to save it, which then leaves me with a new…
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I forgotten my security password, how I retrieve that password
My security password is forgotten what I do