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How do I prevent Bitdefender from alternating Rules?
I've got bitdefender on my Windows10 Pro server. Obviously I use Windows Remote Desktop to work on the server. In the Bitdefender firewall rules I've got added "C:\Windows\System32\svchost.exe" to use any network, any protocol, in/out bounds, specific port, any IP. Once in a while, happened like 5 times already in the last…
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BD Did Not Catch Antimalware Hub??
I currently use a Samsung A54 and Chrome as my browser. I recently had a tab open by itself that had 'Antimalware Hub Click' in the address. This site continues to randomly open in Chrome even after multiple BD scans of my phone. I have tried to identify anything that was installed during this time, but cannot locate…
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New VPN release issues
Ever since the new VPN rolled out about a week ago I have encountered more problems than I ever experienced in any other release/update. For example: Dropped VPN connections - whether in a wired or wireless environment the VPN connection drops then if it comes back the transfer rate goes to a crawl < 5Mbps. Constant need…
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Best option for a dual login pc
Hi, I share one of the pc's in the house with my wife and I just changed the subscription over to the family one to help protect her emails etc. What would be the best solution for the dual use pc as we have two user logins for it? would setting up hers as her family pass and then my login as me work or would it cause…
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Ransom Ware?
Last Pass helpfully locked me out of my account last year. As I was using a free version I was not entitled to human assistance and the email account they had was defunct so it was apparently impossible to recover my account or export the data! As I had a valid subscripion to Total Security I activated Passport Manager.…
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Security widget and system tray icon
The icon in the system tray and the security widget are gone even though I have the setting "on." Is there an easy fix?
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Import Lastpass into Secure Pass fails
I am contemplating switching from Lastpass to Bitdefender Secure Pass for managing passwords. I have exported the Lastpass passwords to a csv file via their export function. Upon trying to import, I am presented with an error indicating that the file format is incorrect. Can anyone offer a suggested solution to this issue?
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I have protection for 3 computers - what is the cheapest way to add one more laptop?
I have protection for 3 computers - what is the cheapest way to add one more laptop?
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Login issues
Hello, when I click on the Bitdefender icon in my Mac menu bar, it says 'no user registered.' When I click on 'open Antivirus interface' I get a Bitdefender login window. After I try to log in, it says it can't log in right now, refresh or try later. Then when I try to log in to the Bitdefender support site through my…
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How do I add. another device to my BD
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Delete account
I want to delete my Bitdefender account but that option is not available in the configuration.
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Any idea why my computer shuts down when scanning?
Hi. when I scan my computer (Windows10 desktop) it scans for a while but shuts down. It'll do a Quick Scan but when I try to scan a specific drive it shuts down. Any idea what might be going on? I'd appreciate any help. Thanks.
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Prevent scan of selected removable devices?
I have a set of USB flash drives that Bitdefender scans every time they are inserted. This is wasted effort and causes a flood of alerts from Macrium Reflect's Image Guardian as BD scans Reflect backups. I want to indicate to BD that these devices are safe. How do I do that? If that can't be done, how do I disable scanning…
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Premium VPN not showing all advanced options
I have noticed that my VPN (pic 1) does not have the advanced options available to others (pic 2). So I cannot grant bypass to specific applications in spli tunneling Why is that?
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I paid a year's subscription and was entitled to protection for three devices.
I paid BidDefender for Bitdefender Antivirus Plus subscription for 12 MONTHS. and have yet to receive an activation code. Also, three devices of mine were supposed to be protected under this subscription, and now my mobile is giving me notice that my BitDefender protection has expired - and it's not been half-a-month!!!!!
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Websites timing out since BitDefender install
Hi all, I recently deployed BitDefender onto a computer and ever since have noticed that websites will time out and not load. To remedy this I restart the computer and following the restart I can get onto the site fine. This happens a couple times a day and only since the BitDefender install. Any help would be greatly…
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Bitdefender Notifications
Hey Community, I currently have bitdefender mobile security..Almost daily, I get numerous notifications stating there is a "Configuration Issue" on one of my devices. When I tap on report or issue it tells me nothing, so I don't know if this is something I need to look into. If I had some way of knowing any details and how…
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Does Bitdefender Antivirus Plus licence for Windows also cover my Android phone?
I purchased Bitdefender Antivirus Plus for my Windows laptop and I think it comes with a licence for installation on three machines. If I have it installed on my laptop can I use the same licence to install it on my phone? Or, do I have to buy a separate licence?
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Windows 10 IoT Server
I have a server for my CCTV system that is running Windows 10 IoT and purchased a separate IOS subscription to make room to add it to my personal 5 devices but now I've found out that I need a business subscription for this. Has anyone used the enterprise protection on this type of server and does it work well? I need to…
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how can i open specific ports?
I'm a touch frustrated, so apologies if i sound abrupt. Part of the primary functionality of a firewall is to enable allowing access to the local machine via specific ports, e.g. SNMP, WMI, etc. I cannot for the life of me figure out how to do this in Bitdefender Total Security. I also cannot get the settings right so the…
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Bitdefender VPN will not let me into the portal where I pay my rent, what can I do
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Why does my VPN not update?
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Does Bitdefender allow control over incoming connections like Eset?
Does bitdefender allow interactive mode for firewall see eset firewall? I'm thinking of purchasing this software hence why asking?
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WireGuard with Bitdefender
I am using Bitdefender antivirus and have installed WireGuard to connect to my server in the office from home or while traveling. However, I can’t connect, and I also lose internet access when WireGuard is enabled. How can I resolve this issue?
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Can you install anti- virus plus on an android tablet
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After restarting the computer, Bitdefender VPN is automatically installed
Hello, I have noticed for some time that even though I have uninstalled the VPN module in my Bitdefender client, Bitdefender VPN is automatically reinstalled after every computer restart. I do not use VPN and do not want to have this module installed on my computer. I use an HP Omen computer running Windows 11 Pro
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Restore Code
I installed Password Manager on Samsung Galaxy 24. Immediately after signing in to the software it synched with software on my computer. It did not provide any route to get a restore Code. Hiw can I get the necessary restore code?
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Change Request: Option for approved hosts-file
So, as many others I am looking for a way to keep my local changes to my hosts file, while retaining the option for protection via the "Scan host file"-option in the settings-section of "Vulnerability". The "Scan host file"-option is useless as it is today for advanced users, and also misleading in the description, as it…
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Email Security: Personal Spam Deny list options
We've implemented the GravityZone Email Security recently, and we're still working through some of the settings. We get a lot of notifications about emails ending up in the Global Quarantine, but they're delivering to some users, just not all, and we were fighting to try and find the source. It seems as though some users…
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JS:Trojan.Cryxos.14104
I received the following message in Bitdefender. When I navigate to the Data folder, there is no folder "tmp" so I cannot go further to manually delete the threat. Please advise.