How I can install at least free version!

Hope_to_rcvd · 2025-07-15T18:35:53+00:00

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I'm really disappointed. I hope someone can help me and that I can get an answer without being banned 😓. I'm from a country where Bitdefender has prohibited and banned access. I've searched a lot and would truly like to use Bitdefender. Is there anything I can do?Just free version would be enough for me , how I can install that ? I have tried a lot even with VPN , There was no noticeable change.Nothing happened at all. It was completely ineffective

Thank you🙏🌹

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Gjoksi

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Maybe @Alexandru_BD, who works for Bitdefender, can give you the correct answer.

Regards.

Alexandru_BD

Hi,

In which country are you trying to install Bitdefender?

Hope_to_rcvd

Hello sir,

If it's not considered rude , I send you answer with short explanation in your message PV .

If you would not check there , I respond here.

With regards 🙏

Alexandru_BD

Sure, I have replied to you privately.

Flexx

To add here, while I was unable to find information about countries where Bitdefender antimalware products are banned, I was able to find information about countries where the Bitdefender VPN product is restricted. Below is the related Bitdefender article.

https://www.bitdefender.com/consumer/support/answer/8249/

Regards

Alexandru_BD

He's based in Iran and Bitdefender is unfortunately restricted in that region..

Flexx

Well, VPNs are also banned in India by the Indian government, which is why several VPN vendors do not offer Indian VPN servers in their products. However, Bitdefender does provide an Indian server in its VPN product. Here's how it works — and it’s a smart strategy used by Bitdefender and many other VPN providers that follow similar alternative solutions:

VPN providers use virtual Indian servers by hosting the physical server in another country (like Singapore or the Netherlands) but assigning it an IP address that is registered as Indian using geolocation databases. So, when you connect, it appears as if you're in India, even though the server is physically located outside the country. This allows access to Indian content like Hotstar while avoiding Indian data retention laws, since the server isn’t under Indian jurisdiction.

The same strategy can also be applied to other countries where VPNs are banned, just like in India. By using virtual servers with country-specific IP addresses while hosting the physical infrastructure in a nearby or VPN-friendly region, providers can offer users localized access without operating under restrictive local laws.

Regards