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Replacement power cable for Bitdefender Box 2
where can i find a replacement power cable? is there any alternatives?
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Help About Ticket's Status
Hi, I have requested for cancellation of my subscription which was auto renewed. Ticket No.: 1009998809 How can I get help for the same? Thanks.
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Renewal question
I want to downgrade my subscription when I renew in 5 days, but I don't know how to do this, and I no longer see Chat Support inside Central.
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Premium VPN vs Web protection
i have purchased Bitdefender ultimate but i can’t use Web protection and VPN premium in the same time on my IOS device If i activate VPN premium, web protection disables and vise versa.
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VPN and support center confusion
Dear Community, I profusely apologize for my inabilities and ignorance. I’ve had Bitdefender for a bit and am trying to understand better. Not having luck with any troubleshooting suggestions and can’t get VPN to work on Mac nor does the support center appear ever when I click on the support page for phone or Mac. It keeps…
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How to add bitdefender into Asus AX3000 router to protect inbounds/out bounds?
I would like to add protection in router rather than individual member per devidevice.
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whitelist Nordvpn
Hello all. How do I whitelist my Nordvpn on Bitdefender, please? I have been advised by them to do this in order to solve a problem. Thank you.
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Malewaredumps
I recently got a notification that one of my emails was associated with Malewaredumps from bitdefender, I’ve tried searching online with no luck, can find plenty info on collection1 etc. does anyone have any more info?
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why does latest bitdefender have open firewall defaults ?
why does bitdefender firewall allow "both" inbound and outbound traffic to all ports and not the specific port the application is using ? Can i set defaults somewhere ? To me this is a major security flaw.
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Trouble with activation after purchase
I have tried every link and instruction on the dashboard and now here. I need to know if Bitdefender has a phone number for customer support for US customers.
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How do i contact (consumer) support?
The support link on the "welcome" page just takes me to a page that lists products, . That page also gives you a "support" link, which takes you back to itself. Chat is supposed to be 7/24, but there is no link to it. T he blogs have nothing to do with solving technical issues. There is no email link. Holy obfuscation,…
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Subscription
I have Bitdefender total security until August 2025. My devices are telling me web protection is turned off. When I try to turn it on it asked me to pay for it. It is also saying I need to upgrade. I'm confused. I thought BD Total Security covered web protection.
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Bitdefender VPN not working on Apple and icloud logins.
Tech support — what's going on? I had to delete Bitdefender VPN on both my PC and IOS devices as they impeded the login process to my Apple accounts. I was getting errors and couldn't log in. I contacted Apple support, and they said it was the VPN. It is not simply an issue of disconnecting the BitDefender VPN but deleting…
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just need a bit of help please :)
Just curious if i have a internet highjacker thingy on my Microsoft Edge Browser. (http//Vosteran jkhfybkdfsbd and a bunch of letterwas one of 3 pages that were before Google. I deleted them but I still cant open or search the Micro soft Extention store because it keeps saying "this page is not responding" i ran a scan…
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SecurePass Pop-Ups and Broken USERID
SecurePass has started displaying a pop-up soon after signing into a website. The pop-up asks: "Want us to keep your login details safe in Bitdefender SecurePass? Yes No" This pop-up seems real weird. I have either just used SecurePass to log into the website, or logged in manually. Why is this pop-up happening? Is this…
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How To Configure Firewall To Allow Tailscale To Make Direct Connection?
If I use the native Windows firewall, Tailscale will be able to make direct connection with other computers. However when I switch to Bitdefender Firewall, direct connection can no longer be made. It has to use a relay server. Is there any way to resolve this?
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I can't connect to googleleadservices.com
When I click on a sponsored ad on googleleadeservices I get this message....This site can’t be reached www.googleadservices.com refused to connect.Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED I've looked everywhere..firewalls, etc. Never had a problem until installing Bitdefender.…
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Bitdefender Using Excessive Disk Space
Hi my PC is running out of disk space. Looking at the disk usage I see that of the 1,000GB of disk space, 814 GB are being placed into C:\Program Files\Common Files\Bitdefender\SetupInformation\{sub directory}\Dumps This directory was created on February 12th if that helps The directory contains 52,008 files. I tried…
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BSOD Caused By Driver "bddci.sys". Any Suggestions?
I de-installed Bitdefender, but bddci.sys was left behind and my admin rights cannot change or remove the file. I am getting blue screen of death when I use browsers (chrome, edge and firefox under windows 10) on a sporadic basis. HELP! Anyone have any knowledge of how/when this BITDEFENDER file operates and how to remove…
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Keine Verwaltung in Bitdefender Central meines Abos
Hallo, ich habe vor Jahren mein Abo über Digital River gekauft und auch immer dort verlängert. Nun habe ich keinerlei Infos über mein Abo erhalten, was in 24 Tagen abläuft. Ich kann mein Abo auch nirgends verwalten. Im Central ist auch kein Reiter "Meine Zahlungen " vorhanden.
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How Do I Restore Outlook If A .pst File Has Been Quarantined?
Hello Bitdefender community, I recently ran a scan with Bitdefender Total Security and it detected a .pst file from my Outlook as a potential threat and quarantined it. Now, I am unable to access my Outlook data, including my emails, contacts, and calendar. I have tried to restore the file from quarantine, but it seems…
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Windows 11 reboot loop February 2025
After 2 days of troubleshooting Windows 11, I have narrowed the issue to Bitdefender as it attempts to update, and partway through, it triggers a reboot, which becomes loop about every 15 minutes. The firewall also seems to be part of the issue. At the moment, I have turned off the Bitdefender firewall and reset updates to…
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the Weather Channel
The map part of the weather channel web app has stopped working since I installed Bitdefender on my windows 10 PC. Using Google Chrome as browser. I've talked with the weather channel people and they say this has been reported by other weather channel / bitdefender users. Is there a solution??
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Wi-fi networks not detected
I installed Bitdefender TS because a review said it had a good tool for my home wifi for unexpected devices but it is not detecting any networks. I go to Protection/Vulnerability/Wi-fi security advisor. The dialog shows: "Home networks / 0 Wi-Fi networks found, 0 connections are secured" "No home wifi network set / Select…
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Breaking the Scam Syndicate: How Thailand’s crackdown exposed a massive cybercrime network
In a significant crackdown, over 1,000 Chinese nationals have been repatriated from Thailand after being rescued from online scam centers in Myanmar. This operation, coordinated by Thailand, China, and Myanmar, targeted fraudulent schemes that lured victims worldwide through fake romantic ploys, bogus investment pitches,…
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windows 10 22h2 (10.0.19045.5487) Risk management vulnerabilites
bitdefender says, there is my computer vulnerabilities. I updated the operating systems on all my computers. Windows says you are now up to date. But bitdefender still continues to list operating system vulnerabilities. How can fix this ? Can u help,?
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Subscription number are not adding up
I have two Bitdefender Premium Security subscriptions expiring in March. Each subscription has 10 seats but only 5 devices installed. I renewed one subscription, then tried to move devices from the second subscription to the extended subscription. When I tried to change the devices, it showed the renewed subscription has 7…
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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How Do I Uninstall Bitdefender VPN Permanently?
Whenever I try to uninstall Bitdefender VPN, it auto-reinstalls itself the next time Bitdefender updates itself. How do I uninstall Bitdefender VPN in such a way that it stays uninstalled permanently?
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Bitdefender Dashboard and notifications
Bitdefender Dashboard keeps recommending I turn on notifications even though they are all enabled in the Mac System Settings. How do I prevent this re-occurring?