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Have 'automatic renewal' switched off, but Bitdefender announced that it will renew my subscription
Although I've changed months ago that I don't want to automatically renew my BitDefender account, I've received today (March 7, 2024) an announcement per email that my subscription for Bitdefender automatically will be renewed as of March 14, 2024. First of all this is totally unacceptable and secondly this is agains…
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How to cancel the autorenewal if I purchase a subscription on eBay using PayPal?
Yesterday I purchased a Bitdefender Total Security subscription key on eBay for 3 devices and 1 year using PayPal because it's cheaper than purchasing it on the Bitdefender website, I received my key via email and I activated the key in the Bitdefender Central with no issues, it worked and everything is good for 1 year.…
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Bitdefender RAM Usage Gradually Increases
Apparently this issue has been around for quite some time. It's getting worse day by day and has gotten to a point that bdservicehost Ram usage reaches up to 40GB (Out of 64GB RAM) and either my computer crashes or BD itself! It seems that BD Support doesn't intend to do anything regarding this issue. I've been using BD…
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ALERT MODE NOT WORKING
Alert mode not enabling…please suggest ways to overcome
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Bank information Plan Renewal
Hi and Happy new year, I've used Bitdefender for about 2 years and its coming up for renew, I purchase an activation code for another year only to be sent to a renewal plan asking me to ad my backing info. for 84.99 I not want to do so, and had no help from Bitdefender seller? and was told it was a seller from Bitdefender…
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How to cancel the autorenewal if I purchase a subscription on eBay using PayPal?
Yesterday I purchased a Bitdefender Total Security subscription key on eBay for 3 devices and 1 year using PayPal because it's cheaper than purchasing it on the Bitdefender website, I received my key via email and I activated the key in the Bitdefender Central with no issues, it worked and everything is good for 1 year.…
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How can I reinstall Bitdefender VPN on my Mac laptop?
I can't access Bitdefender VPN on my laptop anymore. I've had it on the laptop for years, but today, when the VPN window is open and I click on CONNECT, nothing happens. The VPN icon on the top of the bar on the laptop has gone dim and not longer responds. How can I get the VPN to respond? I went to Bitdefender Central and…
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Immunizer changed USB stick label to Floppy Disk Drive
I selected to immunize a USB stick when Bitdefender prompted on inserting the USB drive to my Windows 10 computer. Now, File Explorer labels the USB stick as a Floppy Disk Drive, and consequently does not display the storage space bar of the flash drive. How do I get back the normal label of USB drive for this USB stick?…
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How can I fix this issue?
Hello, I use Bitdefender Total Security Antivirus for Windows 11. It works well, however. When a "bad" site gets detected defender stops it in it's tracks, however it leaves a cluttered notification area. Somehow, when I try to click on a bad website, Biitdefender blocks the connection more than 12 times if not 20 times.…
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scam/malware site?
Hi all, I hope it's okay to ask. I am very much hoping that someone more knowledgeable than me could reassure me about the following website: [*url removed by @Flexx*] It was flagged up as suspicious on one laptop by Bitdefender but not on another and I'm losing sleep about it! All and any reassurance much appreciated.
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Firewall configuration for Tailscale to work
Has anyone been successful as configuring bitdefender firewall to enable one to connect to their PC over tailscale? Any guidance or step by step instructions would be a huge help. Thanks
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Cannot authorize the request. Please review the form and try again!
Am trying to change my password and i got this message
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Bitdefender for Android and Google Phone Transfer
This isn't a problem, it's more of a community service comment. So I got a new phone for Christmas (yay!) and used Google's system for transferring settings and apps from one Pixel to another. Since Bitdefender was on the old phone, it auto-installed Bitdefender on the new phone. That was actually kind of impressive. The…
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Why is server location not in the location selected?
In the Bitdefender VPN app, I am connecting to a Toronto location. Using https://whatismyipaddress.com/ it reports the following IP information: ISP: STL YYZ DP Services: Suspected Network Sharing Device City: Toronto Region: Ontario Country: Canada Appears to be connecting to a Toronto server as expected. In the…
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Word and Excel completely disappeared from my system, and NOW...
Hi everybody, I'm new here and need your help if you have any to offer, I'm not a tech head, but I'm not an imbecile either, so here's the deal. In late August, Word disappeared from my system, not the icon, the entire program, and about six, eight weeks later, Excel followed. I never use PowerPoint and of course, THAT…
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Why does WEB protection keep turning off on my iPhones?
Web protection keeps turning off my on iPhones. I have Bitdefender & VPN running at the same time. Is VPN causing the WEB protection to turn off?
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Vault lock in in SecurePass
The no more sold Password Manager asked you for a password to show up the vault, SecurePass seams not able to do a such obvious thing, why?
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Where can i find the scan logs for android?
During the scan, I noticed some apps I did not recognize, but the process was too fast for me to read which apps were being scanned. I would like to know where the scan logs are located, as the only information displayed in the app is the number of apps that have been scanned.
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Where to upload Trojan.Agent?
Bitdefender scan found a trojan and deleted it. How can i find and upload the file to see if it was an actual trojan or a false positive? Thanks.
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Notification improvements
Hi, It would be nice if the current notification style can be tweaked to have an inproved look and experience for users. Maybe add a bit of transparancy and make it more appealing
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Cannot Reset Password At Login
Hello, I forgot my password to my account associated with the email [email removed by admin]. However, every single time I try to reset my password, I receive the same error message. "Oops, something went wrong while resetting your password. Please try again later." I have tried several dozen times over the course of…
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Split Tunneling does not appear to work
Has anyone else encountered any issues? I have a geo restricted website setup in split-tunneling but when I try to login, I get blocked every time unless I completely disconnect from VPN.
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Cannot access websites
How do I access websites Bitdefender locks me out of? I am only allowed to open a few websites, and never any surveys. How do I fix this?
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I need to five devices to use on my current total security plan.
I no longer need the 10 device plan as I am only have five devices. I would like to reduce the number from 10 to 5 on my renewal. How do I do this?
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bdservices host slows down my computer. 33% memory usage. Bitdefender internet security
I have removed Bitdefender and deleted the temp, %temp% and prefetch folder. I completely reinstalled bitdefender. However, the memory usage just got worse. Please help. It slows down my computer.
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Why won't VPN Premium install on my Windows 11 PC (it did before)
For some reason (several weeks back) my VPN reverted to the 200mb daily limit version, although I have had the Premium version for a couple of years. According to my dashboard I have it installed on 9 other devices and my W11 PC (even though my PC tells me it's the 200mb daily limit version), so I removed this PC from my…
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Email spam
I have email protection configured, but am still receiving a lot of spam emails to outlook inbox. They are not automatically going to junk, I have to manually block sender of each one. Can anyone help me with better settings in Bitdefender? Thanks
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Firewall missing from protection features dashboard
when i open the protection tab in bitdefender i see 5 icons (Antivirus, online threat, ransomeware, vulnerability, Advance threat) but no firewall icon. why is it missing/how to restore? My Bluesound application cannot see my network library when bitdefender is running as soon as i deactivate bitdefender it runs fine - so…
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Can Bitdefender Password prevent uninstalling Total Internet Security?
So, if I set a password in BTS it will prevent a user from changing or disabling the settings. But will it also prevent an Admin user (windows 11) from uninstalling the application altogether? thanks
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Does Bitdefender save scan history or is it only saved on device?
Is it possible to see months old threat detections to get a sample if the device used for the scan is longer in working condition?