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Ads popping up
I downloaded BDF to stop ads from popping up from even 2-step authentication, but it keeps happening. This program is not working to its optimal extent. I need a new one.
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How Bitdefender Total Security build 26.0.7.36 (BDTS) missed to detect 2 (two) trojan viruses?
The last two days my laptop became very slow, on Google Chrome i got an extension called "wRankBook" that i just couldn't uninstall and on Google Chrome i was redirected to some pages i have never visited. Then i thought my laptop could be infected. So, i did a Quick Scan, Full System Scan and Custom System Scan with BDTS.…
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Repeated update error
Hi, (Mac OS 10.13) Since Apr. 1 BitDefender has not been able to update. I get error code -100. If I click "Update" in the error log, I get the pop-up "Updating threat information" / "Turn BitDefender Shield on to enable automatic updates". (The BitDefender icon in the menu bar seems to indicate that the BD Shield is on…
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Solutions for "2FA setup key is invalid"?
Are there any solutions for the error message "2FA setup key is invalid" when scanning an authenticator setup key QR code (or manually entering the key)? Using Password Manager version 1.3.1 as an extension to Google Chrome Version 123.0.6312.106 (Official Build) (64-bit) running on Windows… Edition Windows 10 Pro…
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Subscription Ends BD Total Security Question, Answer needed please.
Hi, I have Bitdefender Total Security and have search for answers to my question, but could not find an answer. When my subscription ends, can I still use the software and what features will I have for protection ? Cheers, Hawke
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new VPN premium upgrade
I have Win10. Login and VPN upgraded to newest version. It will no longer connect. Went thru all of the posted suggestion, did a reset, did an uninstall, downloaded new copy and installed, will still not connect. Suggestions ?
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Hello, I recently removed “com.bitdefender.dmg” from the exceptions list
I just wanted to know if it is possible to add it back on.
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Alert mode changes the status
Hi, It has been noticed that for some time Alert mode has been setting itself to OFF. Did some update break it? It worked fine before, but now it turns itself off.
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Notification deleted after infected files
Hi! So yesterday I got a few notifications that files from C:\Users\******\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\*file*.temp were infected with "Gen:Variant.Jatommy.3.3433". The notification said that the system was fine/the threat was eliminated (I think) and there was an option to move the files to…
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How to uninstall Bitdefender SafePay
Hi, I realy hate when my paid applications decide to install to silently install unwanted bloatware, so is there an option to remove it? I tried looking in Programs and features as well as in Bitdefenders Program Files Folder. Thank you, Kicho
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Why do I get a Survey for Companies when my license is a Family edition?
I just don't get it. I have a Bitdefender Family Pack subscription for 15 devices. Works swell. To the same e-mail I have registered with that license you send out a questionnaire that after the first page is directed towards companies. I can click 9 there, but the following is a bunch of corporate related questions. The…
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Trying to install Bitdefender onto a new computer
I have been trying to install Bitdefender onto my new computer (existing subscription) but I keep getting a non-verified Microsoft App warning to change my settings. How do I do this?
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Official Update topic missing
By my side an official topic is missing, a place where the contributors may post all news about new program updates (not malware signatures) and where the users can follow to be informed about these events and their change logs An example: due to Firewall Alert mode problems I had to uninstall BDIS and installed Comodo…
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Downloaded and installed total security but central says my laptop is still at risk
Hope the experts on here can help. Support have told me to uninstall and reinstall to remedy the above problem but nothing seems to work and I'm at my wits end. Any help would be much appreciated. Not too technical please.
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mobile phone call blocker
would bengood to have a call blocker app as part of bitdefender
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Unable to install on Windows 7 with error
Hi all, I see that Bitfender is supporting Windows 7 until January 2025. I tried to install the Bitfender Antivirus Free on my windows 7 computer but I get an error: I installed the Microsoft Knowledge Base packages and I have Windows 7 Service Pack 1, but it still has the same message. Can anyone help?
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getting this error Oops, something went wrong with your request. Error: invalid request parameters.
so used windows back up recovery and well it did not go good , so bit diffender was uninstalled and i re installed it. after that when i click on the application , it asks me for the sign up , after giving correct credentials i get this error `Oops, something went wrong with your request. Error: invalid request…
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How do I turn off an exception for a phishing malicious user?
I inadvertently hit the "Exceptions" button in Notifications that now allows a phishing attempt connection to occur. How do I reinstate the notification?
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Política no toma en cuenta el control de contenido
Hola, Con la ultima actualización las categorías se fueron a perfiles de configuración, y la política dejo de bloquear las páginas que previamente se habían ingresado. Ya lo intento con exclusiones y no me esta bloqueando ninguna página web ni como página independiente o por categoria. Saludos
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Gravity Zone Software Execution Policy Bypass
Hi guys, all right? During the last week, I've been testing some features of GravityZone and one of them was the program execution blocking policy. From what I verified, we can block the execution of a software both by the absolute path and by the Hash (MD5/SHA). I used an EDR test file without changes and it was blocked;…
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Scan apps only
How this Feature works for Scanning. ? Should I enable it in the Antivirus settings?
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Malicius host blocked
When opening the Outlook app or using any browser to visit Microsoft.com, Bitdefender display a warning, 'malicious host blocked'. Different URLs everytime but all end with 'cloudapp.azure.com', i.e. "iris-de-prod-azsc-v2-frc.francecentral.cloudapp.azure com". Does anyone know what this is and can we do anything to resolve…
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Weak Password Detected
I received this under Vulnerability: Weak Password Detected Vulnerability scan completed successfully. Bitdefender detected a weak password for the user: Administrator I clicked on the button "change password" under notifications in the Bitdefender window but then wondered is Bitdefender referring to my Bitdefender account…
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Risk Management "missing" from Main Menu?
We recently updated our on-premise Gravityzone to "Bitdefender GravityZone Business Security Enterprise (Ultra)". I was expecting to see the "Risk Management" menu item on the left side, as I had seen in the 30-day demo I used. My account rep is being a little "obtuse" in her email replies as to why I don't see it, so I'm…
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Monthly Subscription for Bitdefender Premium
Hi, I would be really grateful for advice on the monthly payment I set up for Bitdefender Security Premium subscription on 31/03/2024. I thought this would be a rolling monthly subscription for 12 months. However, while activating my subscription I noticed the renewal said 30/04/2024. When I clicked on the renewal tab,…
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Alert mode going off now, when going to any fullscreen app / youtube video.
I'm watching the console on a second monitor. If i load youtube fullscreen video on primary monitor, ALERT self disables ( even with password in place ) If i load any game fullscreen or app / Alert mode self disables even with password protection. If i go to console to re-enable ALERT mode, i get asked for my password. So…
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Bitdefender's challenge.
Hi, Here is a video test from the MalwaeTips forum about tampering with Bitdefender's drivers and protected services: https://malwaretips.com/threads/bitdefenders-challenge.129753/
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How do I block all traffic by default?
I seem to have a problem. I only want traffic that I allow to access my device. I do not know how to make bitdefender deny all traffic by default. Is there a way that I can do this? Also, it appears that specific rules I set up have no effect. Why is this? I am interested in learning who and what entities are connecting to…
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Bitdefender detected this application as malicious
Good day, I just wanna know if this application that I downloaded is malicious or not. In the above pic as you can see. this app that I downloaded namely Stardew valley in apkaward, has been detected by bitdefender as malicious. I tried scanning it in the virustotal website, and this two anti-malware detects it as…
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Deleted comments?
I have posted two comments with what I think was valuable advice and they got deleted. Thank you admins for your 'Securitatea' methods of silencing voices you do not like. I really regret for returning at this forum and at BitDefender, had no idea it became so toxic. Have a great day.