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Bitdefender VPN Disconnection Every 3 to 4Mins
Bitdefender VPN Version: 27.2.2.2(b) Issue: Receiving VPN error: The Kill-Switch is currently protecting your privacy. For immediate access to the Internet please disable it Receiving VPN error: The vpn connection has stopped because of an error: 301 (DisconnectedError)…
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Bitdefender_1 and Bitdefender_2 VPN Adaptors Showing at Different Times when I connect to VPN
Bitdefender VPN Premium Bitdefender VPN Version: 27.2.2.2(b) 1) I have noticed when I connect to my VPN, the VPN Adaptor will show the name of Bitdefender_1 or Bitdefender_2 2) They do not show at the same time its either one or the other when I connect to my VPN 3) Is there a reason why it will use Bitdefender_1 and then…
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how do i contact a Bitdefender representative to reset my account.
how do i contact a Bitdefender representative to reset my account.
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App Lock won't allow me to lock Bitdefender App itself with Biometrics
The App Lock looks good, but I cannot use it to protect the Bitdefender App itself (it's not listed to select). Therefore if someone were to snatch the phone when it was unlocked, all they would have to do is fire up Bitdefender, go into App Lock and disable it for all of the Apps. Am I missing something or is there a way…
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Facebook Scams You Need to Know About
In an effort to raise awareness and help protect our community, we are starting a new thread dedicated to reporting Facebook scams. In the digital age, social media platforms like Facebook have become an integral part of our daily lives. However, with convenience and connectivity come various threats, including numerous…
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Why is BD Password Manager to SecurePass upgrade so difficult.
It requests a new Master Password; it won't accept my previous 10-digit one & at 13 letters/numbers it says the Password is ''too short'' & at 14 it says ''not complex enough''. And if your password requirement is so complex how will we commit it to memory? Can I choose not to upgrade & stay with Password Manager which…
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On iOS, Spotify covertly uses location with no option to disable
Hi, I am attaching some screenshots about behaviour that seems, to say, plain wrong, on iOS. Why does Spotify (Legal entity in Luxembourg, Sweden) feel entitled to hijack my phone's location settings? Note: I am a Romanian national, but using Bitdefender inside EU / European Single Market Area (EEA). I mean, there are…
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I forgot my App Pin
I wrote do an my App Pin but its not working. When I click FORGOT PIN it goes back to the Dashboard. I am so upset as others have had this same issue so why hasn't Support fixed it. Thank God that I have a second phone. Suggestion's
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PIN on a droid phone
I have 2 Samsung Galaxy S8+'s. The first phone was my main phone. I had a second S8+ for a backup incase my original phone broke. So my original phone is starting to act flakey so i am switching over to my 2nd phone. switched over the sim card. before I switched over the sim card I uninstalled Bitdefender using the PIN I…
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I downloaded Bitdefender,
I purchased, entered activation code, click on Bitdefender icon on top of browser and get sent to the purchase page over and over again.can I cancel this purchase
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Got these results from malware scan... now what do I do?
Just installed Bitdefender; ran a malware scan with the following errors. What are the next steps I need to take? Thanks for your help.
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Joining from Norton, might go back. Help
Hello. I've been a user of norton for several years, but the amount of rebranding and how they have changed their support has turned me away. I subscribed to bitdefender on the 1st after doing some research and deciding that this is the right product for me. I need to protect a few devices, as well as optionally have…
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Forgot My Pin
I forgot my pin number and i cannot unlock my phone. What should i do to unlock my phone?
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A user with 11 years of experience still found some deficiencies in the latest version of the progra
A user with 11 years of experience still found some deficiencies in the latest version of the program that desperately needed improvement! 1.In BitDefender Home Edition, exclusion items do not have batch exclusion and export functions. After reinstallation, you need to manually re-import the exclusions one by one.…
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Passsword Management for my VPS
I am currently using a DedicatedCore Windows VPS to run multiple applications, and I am sharing my password with my employees. I just want to learn more about Bitdefender Password Manager. Is it ok to use Bitdefender password manager in VPS?
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Secure Pas
Hi! Does secure pass saves the credentials on it's servers to regain their access with required info? i mean as firefox or proton pas's access can be regained even all of the user's devices are lost. plz update. @Alexandru_BD @Flexx @Scott any idea ?
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VPN Premium: Corrupt installer.exe after update
The VPN is unusable after the last update. When connecting, an error message states that the server is unavailable. I tried to uninstall it and got an error that the installer.exe was unavailable. Then I tried to run the installer.exe from the bitdefender/installer folder, and got the error below. How do I uninstall? Can I…
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non mi lascia istallare
pc usato aveva già istallato bitdefender ho aquistato Bit def prem secur, mi dice che è attivo ma non mi permette di istallare, dice attivato ma neanche con codice ricevuto via posta funziona
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VPN Not connecting
Since the latest update to the VPN mine refuses to connect. If it does, it won't reconnect after the PC is fired up after sleep. Can you help?
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de.trck.one
Virtually everytime I click a link on any website I get directed here de.trck.one, Google tells me it's adware, does anyone know if Bitdefender can remove it and if so how?
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Bitdefender mobile app on android not generating weekly reports
Hi everyone, I want to inform the community about an ongoing issue with the bitdefender mobile app on android. Since December 2023 it is no longer generating any weekly reports, it just shows on top that weekly reports date but no report is generated, the apps malware scanner counter is at 0 even when apps where scanned…
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Obfuscated servers
Hi, Is the new scramble setting in the openVPN protocol obfuscated servers?
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Bitdefender mobile for android not generating the weekly reports issue
Hi everyone, For several months now the bitdefender mobile app for android is not generating any weekly reports. I have a ticket with support about this issue and they have already tried several fixes over the last few months with one time about 2 months ago it did generate a report one time but is was an incomplete…
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Can I use Total Security with the “Device Security” setting in Windows?
Hello. I have two personal PCs with Windows 10 and Windows 11, respectively, and I'm using Bitdefender Total Security with them. Is it possible to enable all of the device security settings in the [Windows Security] menu, such as Core Isolation, Kernel Mode Hardware Stack Protection, and Local Security Authority…
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Experiencing Performance Issues After Installing Bitdefender on Windows
After installing Bitdefender on my Windows system, I've been facing noticeable performance issues. My machine has become sluggish, with slow browsing speeds and occasional delays in the user interface. Despite trying to disable some features like the firewall and ransomware protection, the problems continue. This has also…
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Why do I keep having to re-open the Password Manager, how do I stay signed in?
Have you fixed the problem of having to re-sign in the Password Manager?
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Blacklist a URL
I am getting repeated warnings from Bitdefender Total Security about connections from or to a suspicious URL. The warnings are popping up every 10 minutes or so. The site is reignn.com. I want to just blacklist the URL permanently, but I can't see how to do that?
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Purchased Internet Security for Windows and Activation fails
I purchased a digital version from woot and then when I tried to activate in Bitdefender Central I receive the error, "This key was already used to generate a subscription.'. I contacted customer support and Razvan B. told me to contact Woot. I emailed them and asked for a refund. Looks like I will use a different software…
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PDFs generated since using Bitdefender are flagged as infected when uploaded to destination website.
Hi all, I wonder if anyone has had the following issue. PDF files are being rejected from a UK visa centre website because their security system marks them as "virus infected". Conversely, PDFs created on a different machine, which hasn't got bitdefender installed and running can be sent to me via email and I can…
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Blacklist a URL
I am getting repeated warnings from Bitdefender Total Security about connections from or to a suspicious URL. The warnings are popping up every 10 minutes or so. The site is reignn.com. I want to just blacklist the URL permanently, but I can't see how to do that?