-
Can't find where to schedule a regular scan
I'm running BitDefender for Mac version 9.4.1.4 on my Mac running Sonoma 14.2.1. I followed the current instructions on this website to schedule a regular scan, but after choosing "Protection" from the left nav bar and the "Antivirus" tab, I don't see "Manage" anywhere. I want to set up a scan to run on my Mac every few…
-
My PC has crashed during a bitdefender system scan.
How do I get my laptop to run Bitdefender as my main machine? I have Bitdefender on my laptop as one of my 5 devices.
-
The whole Installation/activation is unnecessarily complicated
I have been using antivirus and anti malware programs for about 20 years now and at 81 I have never come across a more complicated and convoluted method of installing the Anti Virus, Total Security and VPN software being offered by Bitdefender. I have taken up the offer of changing from the Free Antivirus to the 5PCs for 1…
-
Bitdefender antivirus failed to detect this app on my phone as malicious
Hi as you can see... I recently buy my self a new phone and heard about this app bitdefender from my friend at school. I installed it and run a quick scan and yeah, it turned out great but when I scan it using an app which I randomly seen in some sites and also had good feedbacks, I tried it but then when I scan my phone…
-
What happened to the speedy startup of my Windows 11 loaded Computer since the last Bitdefender upda
Please give the question box more room. Screen space is free........
-
How can I make the bitdefender firewall open for connection to at printer on another net?
We have an office net with at common printer TCP/IP 10.10.10.55 We also have a wifi router that provides DHCP in the range 198.89.xx.xx a Windows PC with Bitdefender small Office on the WIFI net, cannot access the printer on 10.10.10.55 if Bitdefender firewall is on. how can I make a hole in the firewall for our printer?…
-
Undeletable File
What is this the purpose of this Bitdefender file and why it cannot be deleted. file:///C:/Users/Kgam0/AppData/Local/Temp/BDWR_E4AAB8FE-480C-4E51-8D21-9C5C414BF4C5
-
Windows Defender
I am testing an app that is in beta status and therefore not known to Windows Defender. When I start it I get the "Windows Protected your PC" message. In Defender settings I can disable "Check Apps and Files" and I get a warning I can dismiss and start the app. I read some old posts in this forum, but I didn't find the…
-
Updating, Menu bar, Scanner display at startup
I'm transitioning from the Sophos free home version; that is my experience. Sorry for so basic questions. I googled but did not work - How do I (can I) put BD in the upper menu bar? And related... I have set to scan at computer startup. The dialog box stays open and on top. Is there a way to minimize automatically, or if…
-
Bitdefender Total Security Firewall off interferes with updates
If Bitdefender's firewall is turned off updates fail with error code 1004. No proxies on my system. Win11. Firewall on updates work fine. Supper annoying with the above, as I am running WSL and have to turn Bitdefender's firewall off to use my terminal. Support has been going in circles on this one. Anyone have a solution?
-
Renewal from 23 to 24 - any logs for court forensics logs I may want to secure?
Greetings Earth Clan LoL I'm about to uninstall BD ISec23 to reinstall renewed BD '24 (the best version w/o identity protection) Now, I'm involved in civil lawsuit and have important digital evidence on one of my Androids (audio voice recordings) > when some files sync'd with cloud back up and on my NAS, there were file…
-
IP-Adresse einsehbar trotz VPN ?
-
[Email Security] How to "Notify Sender" with %MailFrom% ?
GravityZone - Email Security - Products - Email Security - Message Rules Experts, Given: There is a preset 'Selected Condition' for matching on Credit Card [numbers] either regex or keywords. Under a rule's "Selected Actions", one can "Notify Sender" that an outbound email has been quarantined. When configuring the "Notify…
-
Why do my Android devices constantly require me to login
I've already reached out about a refund this is so annoying I use Password Manager on my tablet and my phone and both keep disconnecting and requiring me to login.mIs there some trick to multiple mobiles or should I just fight for a refund and get another product.
-
An OLD Topic for backing up Bitdefender Settings but Something MUST be done. [MOVED]
Bitdefender, Please, Please add a backup / restore Bitdefender Settings for every user's sanity. The inability to backup crutial app data is paramount to maintaining a network of computers with the same settings. The idea that you do not have this capability is criminal. Just be like Nike and "Do It".
-
MAC: Uninstall leftover files after Bitdefender Uninstall is run
I have a Mac and I'm running Sonoma 14.3. I've been troubleshooting my computer for over a month to figure out what's happening with CPU 100% on a couple of processes I can see on the Mac's Activity Monitor. The experts in the Mac community advised me to uninstall bitdefender to see if that was causing issues. I used the…
-
Bitdefender Central iOS app showing Box offline when it isn't
The Box2 seems to be working fine but the network Protection Dasboard above in the iOS app is continually saying that it's offline. Tried rebooting. The app also appears to be connected to the box fine. I can dim and raise the light intensity
-
Mobile Exclusions PLEASE!!
I'm getting numerous emails being identified as SPAM. One such is coming from HARO containing a link to connectively.us their new site. I get a notification every 3 to 10 minutes which is driving me MAD!!!! PLEASE HELP CUSTOMERS RESOLVE THIS - EXCLUSIONS would be a major leap forward
-
Private navigation: how to disable.
Everytime I open my browser, I have to fill in my username and password on websites I frequently visit. I just want to be remembered by these websites. I remember to have seen a setting somewere, but I can't find it anymore. I want to disable this setting, because is undoable to search in my extensive Excel sheet for…
-
Problem caused by update 27.0.27.130
After the latest update (installed on february 6) several of my Windows applications stopped working. They do not start anymore. I checked in several ways if it really should be the update: - On one of my two computers I uninstalled Bitdefender - On my laptop I still have version 27.0.25.116 On both of these computers the…
-
Router
Jag undrar om Bitdefender har routrar att köpa eller vilken router som är best som passar till Bitdefenders säkerhets program. Vad är Bitdefender BOX för något❓️
-
herstelsleutel is niet goed ...
Bitdefender passwordmanager wil niet meer starten. Ik heb mijn wachtwoord nooit gewijzigd. Nu moest ik mijn wachtwoord wijzigen dus ik moest de herstelsleutel gebruiken. Dat heb ik gedaan maar dan komt nu de melding dat de herstelsleutel niet goed is. Ik heb er maar één en die is in 2022 aangemaakt. Mijn wachtwoord is niet…
-
Personalizzatione home page BMS
Good morning, I propose the possibility of hiding this information for those who do not want to always view it. I would opt to leave the home screen cleaner. I would therefore add the "ignore" button to not always display the message to install the VPN, Bitdefender Central etc... I I understand that it is also a commercial…
-
Forget my activation code
Hello all, i have changed my device i deleted the bitdefender app in old device downloaded in new device. Now the new device required the activation code which i forgotten. HOW TO FIND?
-
How do I fix this as the my device shows Web Protection is ON
1 security issue needs your attention Web Protection got disabled My device shows You Are Safe and Web protection is ON yet central shows web protection got disabled which is NOT
-
Hacked via up addresses
Hi my computer has been compromised the virus has gone into Bitdefender through trying everyip address until it got in and allowed it's self to setup Bitdefender so no part of it is blocked it has also installed updates to Bitdefender which included lots of plugins which were plugins/malware.exe I have had to install…
-
Is BitDefender Total Security causing my samsung galaxy s10 to stop charging at 85%?
For the past few weeks, my mobile will not charge 100%. The charging stops at 85%. Could Bitdefender Total Security cause this problem? I'm wondering if it could be the Bitdefender settings I followed to stop BitDefender Web Security browsing from constantly auto deactivating? Is there a way you can have 100% full charge…
-
BD VPN 26.1.0.28, Error 181 & 9, 3 physical Ethernet Ports, one used for Hyper-V VM
Hello, I have 1x 1GB standard NIC card, which Is disabled within the Windows 10 Network Connections page. I have a 10Gtek X540-10G-2T which adds 2x 10GB ethernet ports to my system using a pci slot. One of those ports is configured to be used by the Host Windows 10 Pro system. The other NIC port is dedicated to an External…
-
Paid for premium but still on free
So for the last 3 subscriptions, I’ve been kept on free. I contacted bitdefender and sent them proof that I paid and showed them screenshots as here you’ll see attached. All they said is I’m on free per checking my account which doesn’t answer as to why that is if I paid. They seem unwilling to assist as have contacted…
-
Half of image
Bonsoir, Je béénficie d'un contrat Bitdefender total security avec controle parental. Mais je n'arrive pas a finaliser le téléchargement de Bitdefender Control Parental sur la tablette de mon fils sous environnement android . Une fois le lien envoyé et téléchargé, une image tronquée apparait, celle du visage d'un enfant…