Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

How to Determine Which Devices no Longer Exist

My subscription is fully used (15 devices)

I know some of these are old PC's that no longer exist.

I want to remove those devices.

Trouble is, I don't which ones.

Some are owned by family members, etc.

Is there anyway to tell if a device has not contacted or been updated by Bitdefender in some time?