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I cannot activate Bitdefender..
I currently have Malware anti virus. Do I have to cancel that in order to activate bitdefender?
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Why do I wake up every morning to the Bitdefender page?
Tell me why my birdefender becomes like this every morning when I wake up and I need to restart it to make it normal If you are the one doing system maintenance, that's fine. If not, please take note and tell me why.
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Free upgrade to Bitdefender Premium Security
Hello, I am a Bitdefender Total Security user. Before upgrading to Premium Security, I checked my renewal date, which is August 8th, 2024. The free upgrade to Premium Security offers coverage for 10 devices for one year, so I proceeded with the upgrade. However, I expected the new renewal date to be August 8th, 2025, but…
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Parental control cant add profile date of birth earlier than today's date in 2008
I have tried over and over to create a profile in Parental Control for one of my children, but Bitdefender doesn't allow you to use a date of birth prior to todays date in 2008. Is this a bug that Bitdefender isn't aware of or do they only allow parental monitoring of children under 16?
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What is MVP
What Does That Mean
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Can't move devices from expired subscription
Hi! My old subscription expired and after buying a new one, I noticed that 2 out of 4 of my devices are still on the old expired subscription, but there is no management button for me to be able to move them to the new one. (See image below) On my new subscription I have the option to manage the devices but only the 2 that…
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Quoting in the replies
Quoting in replies should be more selective. Instead of including the entire message, only the relevant portion should be quoted. This will make responses more focused and easier to understand. For example, if I want to respond to "Who are you?", I should be able to quote just that phrase. This will allow for more precise…
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VPN not connect on home connection, connects through mobile data
first time this issue has come up. tested vpn on 2 computers, one ethernet and one wifi. issue is on both. vpn tries to connect and times out. connected the computer to the mobile data hotspot and the vpn connected. performed reset on modem. completed all of the suggested tasks on the bitdefender troubleshooting page. am…
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Bitdefender Issue – Slowing Down My System?
Hey everyone, I've been using Bitdefender Total Security for about 6 months now, and recently, I've noticed my system has been running slower than usual. I've got a pretty decent setup (i7, 16GB RAM, SSD), so it shouldn't be a hardware issue. It seems like my startup is taking longer, and I sometimes experience random…
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Scan with Bitdefender option is not working.
Hi, as it says in the title, the Scan with Bitdefender option in the windows right-click menu does not work. Initially when this first happened a couple of weeks ago, I just reinstalled Bitdefender, but that only fixed it temporarily. Now the option is broken againl. The file shredder option is fine. It opens the file…
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How to identify which device is which: MAC numbers do not align
We have a family subscription from which we need to delete some old devices no longer being used. But we cannot line up the MAC numbers shown on the devices, with the MAC numbers shown on BD Central. How do we identify which is which?
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BitDefender Not Compatible With Windows 11 24H2
Hi, I keep being disconnected with the host. The current installation package in the cloud portal isn't compatible with Windows 11 24H2. The smaller download package and the epskit x64 abort with the same result. Its ridiculous there's no fix to the issue.
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Inventario de Software
Buen día, quisiera saber si existe alguna posibilidad de realizar un inventario de Software, con gravityzone.? muchas gracias
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This WhatsApp screen sharing scam cost one woman £20,000
In a disturbing example of how technology can be used against you, Felicity Campbell, a resident of Nottinghamshire, recently fell victim to an elaborate fraud involving WhatsApp’s screen-sharing feature. This one mistake cost her approximately £20,000. How the scam unfolded The incident began when Mrs. Campbell responded…
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Add DNS address inside the vpn to let us compare it with dns checker sites results
There's no definitive way to confirm whether Bitdefender VPN exposes users' DNS information. Users lack visibility into their actual DNS provider and cannot cross-reference it with the DNS addresses shown in DNS leak tests. To address this uncertainty, please provide the specific DNS addresses utilized by Bitdefender VPN…
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Unable to connect to the server
I can't get my antivirus to log in Message me below Of course I'm connected to the internet Unable to connect to the server Sorry we are unable to connect the server. Please try again latr Try again
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BD Central Web Protection Warning
BD Central says one of my Android phones BD app web protection is turned off. On the phone, BD shows web protection is on. I've turned web protection off and on but BD Central still shows it's off I followed the steps in this article for a Samsung device, but it did not resolve the issue -…
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How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
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Issue with Profile Auto-Switch due to Webex Application
When using Bitdefender's automatic profile selection feature, I'm experiencing an issue where the Work profile remains permanently active at the end of the day. After investigating the issue, I was able to determine that this behavior is caused by the Webex application. The attached video demonstrates the problem and its…
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Add Multiple Scan Times to auto scans
A user should have the ability to input multiple time periods for automated scanning as per his/her needs. Running quick scans regularly can help maintain system health and catch any emerging threats that may have slipped through real-time protection. While real-time protection is essential, it's not infallible. Quick…
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Which Version of Bitdefender Should I Use?
Hi everyone, I'm looking for some advice on which version of Bitdefender would be best for my needs. I want to ensure I have strong protection against brute force attacks and other cyber threats. Could someone please recommend the most suitable Bitdefender product for this purpose?
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Bitdefender Central is showing 2 of my devices as Windows 10 instead of Windows 11 Home
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GravityZone Business Security vs Business Security Enterprise Product Query.
Hi all, Can someone provide me with some simple answers please. I have some customers under 10 users with very simple setups e.g. physical workstations, one or two small servers (host+virtual guest) and using MS365 for email only (for the moment). I also have some customers over 10 users with similar setups but with may be…
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Scammer in the name of BOSE
Hi, A scammer created a domain: bose-tech.com and email address: marketing.director@bose-tech.com. He sends online marketing proposals for agencies and after that he send an email with bose marketing materials with trojan. I think that 2 of the files are infected, but Bitdefender found trojan only in 1 file. The other file…
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Are/can Bitdefender add a sever location in the Tampa,FL Area?
I am new to Bitdefender VPN. I noticed there is not a server location in the Tampa area, only Miami. As I travel a lot, I like to watch my local programming when I am on the road. I have used other VPNs that have a server location in Tampa, making it easy to watch my news broadcasts in other states. Are there any plans to…
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Great slowdown of the PC in the overall test
Hello, please advise me why the PC almost stops when the overall test is performed. It is set to the lowest priority. Even so, you can't work on a PC. Thanks in advance for the advice. With friendly regards
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Lots of apps don't load - iOS
Hi I have an iphone and just installed bitdefender paid version. Having lots of issues with randomly not being able to load messages from whatsapp and data from other apps I use. I'm in the US and have it set to select location automatically and have also tried picking a specific location in the US. Ideas?
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Bitdefender services are loading now, please wait
I'm getting the above message when mouse pointer is hovering over the Bitdefender Icon in the Sys tray. I have uninstalled and re-installed (just). When I did this it said "you are safe" BUT, after a reboot it goes back to the above error. Bdservicehost and BDuserhost and other BD's are showing in Task Manager. Win 11 23H2…
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Vpn is showing a wrong location
Vpn is showing a wrong location on the map , plz fix it.
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Signing out from bitdefender forum
To enhance security, signing out of the Bitdefender forum should immediately log the user out of all connected services. Additionally, a system should be in place to automatically log out users who have been inactive for a specified duration ( time should be configurable )