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Excel Add-In Quarantined
Hello, I have been using Big Red Consulting's Excel Add-In tools for years. Suddenly BitDefender is blocking the application and related temp files. I've reached out to BRC and they say it is a false positive. I have already: Run a Full BitFender Scan - nothing reported Removed, rebooted and reloaded the BRC software - no…
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Someone has repeatedly tried to unlock my device?!
Noticed this situation this morning. Central shows multiple failed PIN entry attempts on my device, even though nobody was physically operating the device (during the night, sleeping alone in the room). I noticed that these repeated "attempts" have been recorded for the last 12 days, also during daytime, as the Bitdefender…
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I did a full system scan and it flagged viaforge 1.12.2 3.3.3 as a virus. Is this a false positive?
Heres the link to the file. [*url removed by @Flexx*]
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Unable to login to a website using Safepay and some sites don't open automatically in Safepay.
Have only installed Bitdefender since Dec 2023. Have had a few problems logging into some websites - mainly financial or government but solved by going to homepage first rather than using saved login page. But the latest problem I cannot solve. It is an Australian Government website. I can successfully login if not using…
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**BEWARE** the 'bonus' offer....
I'm infuriated by the renewal process - EVERY year.... I recently received a renewal 'offer' from Bitdefender with the Subject line: "Strike while the savings are hot"... in the body of the email was this wording: "Renew your subscription early and save big on Bitdefender, named "Outstanding Product" by AV-Comparatives."…
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Bitdefender Firewall Notification Cannot Be Closed On Windows Desktop
Had a Bitdefender Firewall notification popup. I clicked on "Allow", but the popup continue to be persistently there even after i click 50 times and still going, yes i counted the number of clicks. Need help as to why it does not go away. It still showing as i write this discussion topic.
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McAfee
When I scan with Bit Defender, McAfee fires up and indicates my computer is infected. Bit Defender keeps saying I'm safe.
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Can't access my router page - adding an exception tried
Hi, wonder if anyone can help. Can't find any actual Bitdefender support details and a new user. I cannot get into my router page. The alert in the address bar says it's not secure. I've tried adding an exception but then I can log in on the login page and then the overview page just hangs and none of the menu options can…
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Reverse remote wipe
Hello, I think I accidentally did a remove wipe of one of my windows laptops. Bitdefender didn't find the license on that laptop. Also didn't find a user. So I went to Bitdefender central, where I could still see that laptop registered. Tried to start a remote scan, localise device, update device,... All didn't work,…
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Faust virus
Hello, despite of having Bitdefender installed all our data has been encrypted and now has the extension .faust. Is there in anyway a solution to remove this virus? Thank you in advance for your help.
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Password manager on Android
I have installed Password Manager on my Pixel 6a but it keeps stopping. I tried clearing app data and cache, reinstalling but it keeps stopping anyway. What else can I do? Tks
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How To Completely Stop All Bitdefender (Antivirus Plus) Services in 2024?
I want to stop all functions and defense for a while. Thanks for any help.
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BD failing to protect me at all on dangerous texts
Love Bit Defender on computer ... BUT on my Droid I am being inundated with many dangerous texts with trap links. These are very obvious scam texts with active spy links. Yet BD hasn't caught even one. And there is no 'tool' or 'setting' that I can find to either intensify scanning of texts, or set level of parameters to…
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Renew subscription
My VPN subscription is due in 9 days however as most of us know the VPN has issues with speed. I have installed the last update and replied to support with my results that are not good. No matter what protocol I use the VPN slows down the data transfer compared to not using the VPN. I received an email saying "Also, once…
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Offline installer
It would be nice if there was an offline installer available instead of having to log into the portal every time.
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How to setup Bitdefender to allow Milestone XProtect through from External addresses
I am able to use XProtect when the firewall is off. I have followed the Milestone recommendations as best as I can using the limited options in Bitdefender Firewall settings. Noting I have tried is working. Here is the input from Milestone: The XProtect® Corporate and XProtect® Expert Administrator's manuals explain which…
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ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Hi I make mods for the Elder Scrolls and Fallout games. I also write for an erotic fiction site. Both require me to use sites that contain Adult material. Because of my location, a caravan in a field on a farm, I have to tether internet through my phone. EE has proved to be the superior network for this. I am PAYG and can…
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Zwei-Faktoren-Authentifizierung nicht abrufbar
Nach einem Systemabsturz kann ich Bit Defender nicht mehr neu installieren. Ich kann meinen Account nicht aktivieren weil ich eine neue E-Mail Adresse habe und die zwei-Faktoren-Authentifizierung immer an die nicht mehr aufrufbare Adresse geht. Wie können wir da zueinander kommen? Vielen Dank im Voraus und viele Grüße,…
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turning off safepay
I am tired of the notification box popping up on every site I go to about Safepay. I have unchecked the box on the dashboard that says, Use our secure browser to protect your online transaction, but the box still pops up. What can I so to stop this?
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VPN UAE not working
since yesterday neither on my mobile phone (Android) nor on my PC (Windows 11) my VPN is able to connect. I also tried with my laptop, same issue.. precision for my mobile: only on with my UAE number. with my Swiss number it's working. is there any change in UAE? or will it be solved soon?
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why my vpn is not connecting?? It is always showing disconnected.
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Should having iOS Developer Mode set to On cause excessive battery drain?
I have been suffering from excessive battery drain on my iPhone SE3 while running BitDefender Mobile Security on iOS 17.1.1 with iOS Developer Mode set to 'On'. I appear to have solved my battery drain issue by setting Developer Mode to 'Off'. I develop iOS apps in Xcode and have been using Developer Mode for testing my…
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Forza 7 on Windows 11
Currently I have Total Security with default options. And Forza 7 game on Xbox live is not connecting to the multiplayer sessions. I can get through to the auction house.
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Where To Go From Bitdefender BOX 2?
Hello all. As Bitdefender discontinue the Bitdefender BOX 2, I'm wondering what solution I should look at as a replacement. I'm a simple home user, but with a bunch of iot devices, some few computers, tablets, phones, consoles, NAS (2 actually). I was looking at an opensense on a small appliance. But I'm afraid it will…
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Networked printer/scanner not working since BD installed
Hi! Help please! I have a HP Color LaserJet Pro M277n networked printer. Ethernet network, accessed via a 5 port passive switch. The system worked well prior to BD (2024) install. I now find I cannot print or scan. I have reinstalled the printer software - and it works - until I then reboot the computer. The PC can see the…
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Netflix not connecting via VPN
I ave been connecting to Netflix via Bitdefender VPN for over a year and I have been able to connect to netflix from different country. from around the 9th Jan 2024 when connected any country i get the message "This site can’t be reached" on chrome. I have also tried on Edge, Firefox. and similiter message. When trying…
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[MAC] Boot & scheduled scans
Hello - researching BitDefender for Mac and after searching this forum and Google, I was unable to find answers to the following questions: 1) Can boot-time scans be monitored, disabled, or configured\controlled in any way? 2) Can scheduled scans be configured? Thanks in advance.
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Opening Port On Firewall, Not For Specific Program
I'm using Bitdefender with a Netgear ORBI system. I need to open a specific port in the firewall. I see discussions about this need, but not since 2015 or so. Is there a way to do this now?
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Firewall software only to Internet
Hi, I Have 2 lan site 192.168.. and 10.15.0.0 and 2 Internet provider. How to block access some application to Internet but could connect with PC in 2 lan?
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Content web policy
Can somebody help me? I have a BitDefender Graviti Zone admin user, but I cannot see/edit web content other than what is allowed or blocked in any of the policies I have implemented. Anyone know what might be happening? I used to see those options so I could edit them, but now they no longer appear.