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A false website blocked
Hey, How can unblocked an false website!! Is not an false website tryed on another computer use another antivirus programs there going better. How can fix that.
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Rescue Enviorment video problem
When running Rescue Enviorment offline scan the video is badly distored and only bliinks on for about a second, then the screen goes blank for several seconds, then it repeats (distorted video - no video-.distorted video - no video-etc.) This only happens with Offline scans otherwise videos is fine. Any suggestions?
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Reset app
Good afternoon, i've installed bitdef on my android mobile. I don't remember the main password and I haven't signed the recovery code. How can I reset the app? Thank you in advance
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Two infected webpages detected and blocked - What steps to take?
Hi all, On February 24 and March 4, on two different webpages, Bitdefender blocked infected webpages. In both cases, I accessed benign websites. On February 24 accessed a government website, and on March 4 I accessed a benign website that I have used for a very long time prior to having Bitdefender and prior to having the…
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using bitdefender passwordmanager , should I remove google passwordmanager?
using bitdefender passwordmanager , should I remove google passwordmanager?
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Direct Download links for Bitdefender Central Total Security & Communication Port Details
Hello Bitdefender Team, Greetings for the Day! I'm looking for direct download links for Bitdefender Central Total Security, share me the details where i can find the updated download links when the latest version is released. Also, request you to share the list of URL's along with the Port numbers which can be excluded in…
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Windows/Debug/PASSWD.LOG
Below is the text from the above file on my W10 machine. It certainly appears that someone or something is attempting to change my windows logon. This is exactly what happened to me about a year ago. Please dont reply teling me its harmless, because unless there is a great explanation, I wont believe you. Thank you in…
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Bit defender total security wont allow me to change settings
Ive installed bitdefender total security on number of computers and on one of them want to adjust the settings but cannot and they are greyed out. How do allow these settings to be updated on this computer? If its profile specific can I allow updates for all profiles
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Why is my vpn exposed?
I have paid for VPN and my Ip address keeps getting exposed. I am not happy with this as that means people/hackers have access to my personal information and I am currently doing post graduate studies. This is not good enough. Can you please help me with solutions to resolve this?
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Chrome notification pop up with a virus scam
visited a clean website and i clicked on a box to prove i am not a robot and before i know it im getting told to renew my macafee antivirus software etc and now i keep getting notifications spammed to me. I dont know how to make it stop asides from switching chrome notifications off whihc i dont want to do. i will attach a…
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Como el firewall de Endpoint Gravityzone detecta un ataque de ARP Spoofing?
Estamos realizando unas implementaciones en un cliente, sin embargo el cliente nos indica que realizo unos ataques por inundación de Spoofing y BEST no los detecto, existe alguna configuración que se deba realizar para detectar este tipo de ataques?
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Port 67 Issue - Resurrected
Hello, Back in 2020/21 it was reported that Bit Defender (BD) conflicts with port 67 used for BOOTp and there appears no resolution to date as today the issue was encountered trying to access Allen Bradley hardware. Is there a concerted effort to resolve this issue or at least enable disabling of BD to enable BOOTp?…
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Storage scan
Hi, I was wondering if there's any way to scan folders or specific files in the mobile version. I usually download a lot of files from my mobile so this option is mandatory for me. I'm paying for the premium version but can't find that option. Desktop version and everything else is good so far. Thanks in advance
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static.thunderboltlaptop.com
Hello - I am receiving an outrages number for suspicious notification blocked: Feature: Online Threat Prevention msedge.exe attempted to establish a connection relying on an unmatching security certificate to static.thunderboltlaptop.com. We blocked the connection to keep your data safe since the used certificate was…
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Bitdefender Mobile Central App and 2FA
@Alexandru_BD , Bitdefender Mobile recommended downloading the BD Central app, so I did so this afternoon. I could not find a Forum dedicated to the mobile Central app, something you might consider, though I know that you do not want to clutter up the BD Forums. When I entered my Google Authenticator six-digit code, with…
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Are you happy to see Bitdefender icon on your desktop every time after restarting Windows?
The thing is that I find and move to trash Bitdefender icon every time after restarting Windows and that irritates me.
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Cant add firewall rules about Bitdefender programs
Hi! It seemes that all bitdefender folders are hidden when trying to make a firewall rule about bitdefender executables. Why is this important? When I have Default application behaviour to Block all then it will block all request that have no rules therefore it will block Bitdefender VPN. It would be enough if all…
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Autoscan & Safepay settings not saving upon reboot
Hi, I've been recently having a problem after turning off Autoscan of external drives, and also with turning off Safepay. Once I've turned off the autoscanning feature of my USB external storage and then reboot the system, the settings revert back to autoscan again and starts scanning any USB drives I have plugged in after…
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VPN Virtual Machine & Host LAN
I run a Windows 11 Laptop with Bitdefender VPN. At a host level this is all okay, I can browser the internet and connect to devices locally on my home LAN (in this case a NAS connecting over IP: \\192.168.x.x I run VMWare workstation and I have a windows 11 VM again running Bitdefender VPN. I can browse the internet with…
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phishing page not detected by Bitdefender on Android
two days ago I underwent a fraud attempt as bitdefender on Android did not detect that the page I had been directed on was a phishing page. The same page , if I browse it from the PC it is signaled and blocked by bitdefender of the PC. How can I report and send details to have the event analyzed and the Android version…
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Cant login to this site when bitdefender VPN on.
Hi! I cant login to this site when bitdefender VPN is on, only when I turn it off I can.
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How to find scheduled scan?
I have a scan that runs every Thursday at 6. I know that I used to be able to access this and change the time it runs as I changed it only a few months ago. But now, for whatever reason, although the scan still runs as scheduled, I can't seem to see nor alter it anywhere. Where did this go?
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My VPN will not open on startup And I have no Kill Switch option
I have my VPN set to open at startup but it NEVER does. I use Windows 11. Also, in my advanced Settings option there is no KillSwitch option.
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Bitdefender VPN remarkably unreliable with auto connect
Installed the VPN a week or so ago on 5 devices. 3 laptops of a variety of vintages and 2 android phones. I cannot rely on any of them auto connecting. It's very disappointing. Thought Bitdefender was better than this. If you tell me to uninstall and reinstall, I'll scream. Please just get it fixed and do a fix and remote…
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How to resolve this problem
Hello, Several times a day i receive by notification the message below form Bitfefender. The message is blocked and that's great but I don't like this. I have a Bitdefende Premium and vpn license. The VPN is always on. Can anyone tell me how I can resolve the problem below and where it comes from? Thanks in advantage for…
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Scan Flash Drives defaults to 'Autoscan'
Total Security. Scan Flash Drives defaults to 'Autoscan' each time computer is booted. It's annoying and I want the "disabled" option to remain disabled each time I boot computer.
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VPN youtube no internet
Hello! Yesterday and today I can't connect to youtube.com using the VPN. I have to disconnect the VPN so I can browse youtube. Youtube says I have no internet. What can be done? Thanks!
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Account falsely showing up as expired - how to reset?
I have the latest version of the Bitdefender app (27.0.1.263) installed on Windows 10 Home 22H2 64-bit. I have no other antivirus apps installed. I am currently using the Free plan, which to my knowledge does not have an expiration date. Checking Bitdefender Central confirmed that my account is active and my devices are…
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"Action cannot be completed" error when trying to login to Password Manager Chrome extension
New behaviour since last Google Chome update to Version 122.0.6261.95 (Official Build) (64-bit). I am unable to login to Password Manager since then. Any suggestions?
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Disabling CD/DVD Scan does not work.
(Apologies if this has been raised before - I've searched help and the web but cannot find an answer.) Disabling CD & DVD Scan only works for the current session. On reboot it reverts to asking if I want to scan the currently inserted CD/DVD. Is there a way to permanently turn CD/DVD scan off? Thanks in advance for any…