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tdsskiller.exe now blocked and exception not working
I rebooted today and after logging in, I got a warning that tdsskiller.exe was blocked and removed. This file is OK so I added an exception. Even with the exception, I can't run it. Bitdefender says "Disinfection in progress. Detected threat is being disinfected. Please wait until the process is complete.". Despite this…
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I need to remove an account sign-in from password manager.
My bank changed their web-sign on and now shows me 3 options for user name and password. All are exactly the same and are correct. However, none of the user names and passwords work on their site. I need to manually enter the user name and password. In the older wallet, you could edit the accounts and passwords within…
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Bitdefender update schedule?
Hi there, Recently I uninstalled Kaspersky Premium and I'm now testing other solutions. I'm currently trying Bitdefender Internet Security and I'm loving it. I have a question about updates: does your BD update on a regular schedule at all? Like exactly every hour. Mine doesn't. I get updates every 3 to 6 hours, which…
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Activation
Hello, I have bought Bitdefender Antivirus Plus for one year. However, When I install it and activate it with an activation key, the installed app keeps saying there are 30 days left to the end of the subscription, and keeps saying I can protect 9 more devices. It seems like I have a trial version of it, instead of the…
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"Channel test and comparison with Avast for YouTube."
Dear Bitdefender Team, I hope this message finds you well. I am writing to inquire about the possibility of obtaining a discount or a trial version of your antivirus software for the purpose of conducting a comparative analysis with Avast Ultimate Antivirus. As a conscientious consumer, I am keen to make an informed…
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How on earth does the paying Customer contact support when bitdefender mess up??
Well thank you bitdefender, for disabling all protection on my laptop and suggesting that the subscription, with 361 days to go, has expired! What kind of **** service is this from a, so called, internet security company?!!? I am totally unimpressed with you lot these days, all you seem hell bent on is taking my money and…
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Bitdefender Total Security Email Protection
Hello, I have been using Bitdefender Total security for several years now. I never really noticed until I was burnt that the email protection in consumer clients is non-existent. It doesn't stop spam, let alone malicious emails. I have used Endpoint solutions that deeply scanned email, like GravityZone and Symantec…
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https://www.farnsworth.org FALSE POSITIVE
Nothing wrong with this site. PLEASE FIX
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Allotted 200 MB states already used when I haven't used it that day. How do I fix?
I have standard VPN. The allotted 200 MB appears to already be used when I just started it for that session and have not used it at all within 24 hours. I don't have it selected to activate at start-up of Windows. How can this be fixed?
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Bitdefender block updates drivers for graphic card etc.
I have problem, when I'm trying to install update for graphic card, chipset or anything else, bitdefender is blocking it beacuse it tries to install ****** changing something in windows. Yes, I want to install it but I can't. It disables it during installation what caused damage to drivers and I couldn't install new or…
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Suggestions to learn more about cyber security
Hi. I'm new to Bitdefender. Would you be able to suggest any sites to learn more about cyber security? The reason that I'm asking, also, recently installed Bitdefender is that I would like to understand how virus would be able to get into my computer. Thanks., Rusli😀
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renewal of the monthly VPN payment
How can I stop the automatic renewal of the monthly VPN payment?😯 I remember that there was previously technical support for the site that I could contact via the instant chat that appears on the corner of the site? Has it been cancelled?😥
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Why am I paying $59 for the renewal of VPN when the website says I can get it for $29?
I just noticed that my VPN was renewed for $59 when I can buy it for $29 online?
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vpn upgarde
When I update the subscription from free to paid in VPN, only the annual plans are shown to me. I want to pay monthly. How can that be? I subscribe to your antivirus
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Password Manager not available in Private Window (Firefox 103.0.1)
Hi all, I've updated to Firefox 103.0.1 and now Password Manager is not available in private windows. I've attached the settings window and error. Any suggestions would be appreciated. Cheers.
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Brand new as of today installation of bitdefender requires updated IE 11
I spent a few hours getting all prereqs and KB articles installed only to get a non-working, non-updating program that shows a screen that tells me that my IE is not up to date. Are you all right? This is 2023, and no one uses IE 11. It is not supported as of 2022. It is not possible to get further updates yet you require…
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Common Activation Errors in Bitdefender Central
The following article will help you troubleshoot and fix common activation errors in Bitdefender Central. Let’s look at what activation errors you might encounter during the activation process and how to deal with them: Let us know if you ever encountered these errors and what steps have you taken to correct them.
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Will I ever have peace of mind
For years I've felt safe, only torrenting movies, audio and tv shows, mostly from archive.com. I used to think it was just exes and msi's that were the only vector onto your system. Well I've had that sense of safety shattered by buffer overflows. The first thing that did it was pdfs. You can get hacked, as in full control…
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Should I sign out after each session on Bitdefender Central?
Newbie here. Should I sign out after each session on the Bitdefender Central dashboard? Do you recommend a sign-in and sign-out each time I access it?
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Boot time takes much longer recently
In the last few days my boot time has increased from 33 seconds to over 5 minutes. Anyone know if that might be a Bit Defender issue ? thanks
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Safepay Problems
Running Windows 11/Chrome. Previously Safepay worked as designed, however, since renewing my subscription, it refuses to work on any site. I have checked all solutions offered by Bitdefender help but nothing works, very frustrating.
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Are webm's vulnerable in the same way that webp's are?
A malicious webp image can hack your system, just google it. Can a webm do that same?
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Safepay not starting automatically....
I am running Windows 11 Pro V22H2 with Firefox 115.0 and Chrome 114.0.5735.199. The automatic launch of Safepay has stopped on both browsers. If I launch Safepay from the widget and then click on the saved book marks I can logon via Safepay. I have followed the various items of gudiance on the Bitdefender Support website…
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cpu ransomware detection support
Will Bitdefender get intel threat detection technology?
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Outlook truoble with aruba
Hi we just buy bit defender as our antivirus and now we stop reciving mail. We use outlook2021 and have as provider aruba. as soon as we open it it signal that doens't consider aruba certiface affidable, i have try to install the certificate but nothing changes. we are able to send but not to recive it's happening to me…
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Bitdefender vs. Norton/Lifelock?
hi - I saw the news about the password manager and other identity protection services. I asked this question directly to Bitdefender but nobody responded. I have Norton/Lifelock and wondering if I would be better to use them vs piecemeal with Bitdefender. Does anyone have any experience with both? Thanks
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Renewal
I just received an email today offering big discounts if I renew some 7 weeks early. Is this a scam???
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Virtual keyboard, not activating
The virtual keyboard in safepay is no longer activating when keying in a password. When in safepay, on the upper right hand corner of the screen where the three little dots are located, I click on virtual keyboard, and it still doesn’t activate. I’ve shut down my laptop three times to see if that would make a difference to…
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What happens to my old password?
I'm a newbie to password managers. When I add an account, does it change my existing password on the account to the generated one, or will the old one still work?
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Unable to allow Onenote to sync with Microsoft servers
Hi, I've been plagued with issues surrounding my Onenote program and it not syncing properly with Microsoft's servers. The error message I usually get is as follows: We can't connect to the server for some reason. Try checking your connection to see if the server is available. (Error code: 0x80072EFD bdf5j) I think it's to…