Disney plus on android

mchinas

Have activated vpn, location UK, but on google play when searching for disney plus app i get not available in your location.

Anyone can help?

Flexx

https://community.bitdefender.com/en/discussion/104065/disney-plus-on-android

There are a couple of reasons why you might still be facing this issue despite using a VPN:

1. Google Play Location Detection:
   Google Play might still detect your true location, even if you're using a VPN. Google uses a variety of methods to determine your location, including GPS data, Wi-Fi networks, and sometimes your IP address, which can be tricky to hide. If it detects that you're not in the UK, it could prevent you from accessing region-restricted content or apps like Disney+.
2. Disney+ Blacklisted IPs:
   Some services, including Disney+, may maintain blacklists of known VPN IP addresses. If you're using a VPN with a server IP that’s been flagged or blacklisted by Disney+, the app might block access or prevent installation. This is a common practice to prevent users from bypassing regional restrictions.

For more information, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option. Once the AI chatbot recommends a series of solutions, you can type in the chat, 'transfer to an agent,' and you will be transferred to a Bitdefender support agent. Bitdefender support may require logs and will assist you in generating them.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards