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How to change allow or block applications?
I must have changed this somehow and now I have to make this decision myself. Only I don't know how most of the applications apply or are for. It's very irritating because pop up screens are appearing one after another.
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Bit Defender VPN Not Registering
I have a account which has 2 premium VPN slots left, but cannot install VPN on my son's computer (W11). I have sent the link to him numerous times, installed, uninstalled. Is this a bug?
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Is anyone else considering ditching bitdefender because it’s parental control app is so poor?
there is a recurrent theme here; the parental app does not really work even on its own terms never mind from a parents point of view. It is appallingly weak on iPhones, you may have heard of them, although bitdefender doesn’t seem that aware that this brand of phone exists.. I am thinking of ditching my total security…
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CVE-2024-21413 infection: through client or server ?
Hi all. I discovered a few .msg files infected with CVE-2024-21413 . These files were exported from my work through MS Outlook. Was it likely that the server (hosted on MS Azure) was infected or the client app to open the emails ? Thanks
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family windows laptop is able to uninstall Bitdefender
Hi All, I have purchased 5 device security subscipriton and i have installed it on 4 devices so far. One of them is family windows laption who is able to uninstall the bitdefender while I need to restric the uninstallation. Please let me know how! Thanks
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Scammers on Truth Social con victim out of $500,000 with Cryptocurrency trading scam
A recent investigation by Gizmodo, launched through a Freedom of Information Act (FOIA) request, revealed a concerning trend: Truth Social users are increasingly falling victim to scams that have cost some victims staggering amounts. In particular, one Minnesota user lost over $500,000 in a cryptocurrency trading scam, and…
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How can I install my Bitdefender VPN on my windows Microsoft Surface Pro 9 with SQ3 processor?
It has windows 11. Why will it not download?
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Your thoughts on BD
Hi All, New to the forum. I'm looking for an AV suite that includes excellent anti-keylogger protection, unlimited VPN, and that's not resource-intensive. I'd like to get current users' thoughts on what they like and don't like about BD. I understand it offers phishing protection as well, but does that also work with…
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VPN will not stay disconnected
Whenever I disconnect my VPN or close it, it re-connects. I don't want it running for certain things and it often reconnects and disconnects my other processes. How can i set it so that when I disconnect the vpn it stays off until I turn it back on? I have turned off the turn-on at start-up. I have set certain websites for…
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Accidentally granted access to a page with malware
Hi, I'm currently subscribed to BD's Total Security Package. I'm someone who's working in digital marketing so I browse different sites on a daily basis, but always check them on VirusTotal. However, I recently granted access to a site that BD blocked with its usual message of caution. I trust this site as I always publish…
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Need help (or at least explanation) of quarantined file restore failure
BitDefender incorrectly identified a file as a threat and quarantined it. When I try to restore the file BD says "Failed to find the specified path" and tells me to "Choose another path". The quarantine record is a combination of Registry and file system paths that I don't understand, but I've verified that both the…
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Refund ticket
Dear Team, I have initiated a refund process (I've been charged for a subscription I no longer use as I bought a new one) ticket number is 1009643476, can somebody in the support team take a look and give me an update? Much appreciated!
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Scaning Archives
Should i enable it ? if i enable it and make its value to 0 then ll it scan for unlimited amount instead of 10 mb ?
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Confirm new password when changing account password
The page to change the Bitdefender account password when managing the Bitdefender account should have another field to confirm the new password value. Having only one field for the new password could have users changing the password to something different than they wanted and possibly locking themselves out of their…
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VPN and Mobile Hotspot
I use my mobile hotspot for my laptop and wondered if, having the VPN activated on my phone, causes some speed issues on my laptop.
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Will Online Banking ALWAYS Require the VPN to be Turned Off ??
I've recently discovered, in order to visit my online bankins website the BitDefender VPN wold have to be turned OFF, to complete any online banking transactions. Will it always be this method, or does BitDfender intend to create a fix for this ?
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Web Protection
Hello team. We need source to prove these feature are working: "Web Protection". Please help us with the malicious samples or malicious links that BEST can show these features working. Best Regards.
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How to check the correct package installed and registered.
I initially trialled Bitdefender Total Security and decided to purchase the Family Pack instead. Having uninstalled Total Security and thought I installed the Family Pack, I entered the License Key. The software still displayed Total Security with 10 devices instead of 15 in the Family Pack. I then uninstalled Total…
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How Do I Disable Bitdefender VPN For My Online Banking Site?
How Do I Disable Bitdefender VPN For My Online Banking Site?
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USPS delivery notification pop-up (Scam?)
I just got this pop-up on my Windows laptop. It is not a text or email. Is this a new kind of scam? Thanks.
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Live Chat - eMail verification
Hello, I had written to the chat support earlier. Now I get an email like this. Verify your email address LiveChat support@livechat.com Is this real? Greetings
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LOST PRODUCT KEY
I HAVE 2 YEAR SUBSCRIPTION .VALIDITY UPTO 2025 BUT I LOST MY PRODUCT KEY IS IT POSSIBLE TO RECOVER ?
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Bitdefender Firewall Alert Mode Disabled By Itself. Any Suggestions?
And i literally watch the ALERT mode slider move itself to disabled. This is unacceptable as I need to know what outgoing comms are taking place. Please fix this or I will be asking for a refund. Further more i renewed my sub for 37.98 CAD , then after i log into Bitdefender i get an offer to renew the sub for 28$ CAD.…
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Bitdefender subscription
hello, yesterday i renewed my subscription which had 27 days left on the old one, the days left normally are added on but this time that didnt happen so i lost 27 days. why did this happen very dissapointed, thank you Shane
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Outlook issues
I just installed Bitdefender on my windows laptop, ran the full system scan and now when I open my outlook I am missing folders. How can I get them back? What caused them to disapear?
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macOS Sequoia
Is there an announced agent upgrade for macOS Sequoia? I upgraded from Big Sur and then suddenly Bitdefender wouldn't play nice with Time Machine backups, so I contacted Bitdefender support and they said it isn't available for Monterey yet, so I uninstalled it.
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Events are not getting forwarded through TestPushEvent API
I am currently using the free trial of Bitdefender's EDR product and have configured push notifications as per the API documentation. I’ve subscribed to all available event types, and the API responds with a 200 status code and a "true" status. I attempted to send a test event using the TestPushEvent API. While I'm…
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iPhone not syncing in iTunes
My iPhone 16 Pro Max is not syncing in iTunes. Logging into my Apple account shows the iPhone (and my iPad 10) as managed devices, but when in iTunes, under FILE and DEVICES, SYNC is greyed out when either of them are connected. Plugging my phone to my PC does not bring up the usual "do you trust this computer" on my…
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my vpn is not connecting
I can not get my vpn to connect. It has been over 30 minutes
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I stalled internet security on 5 devices and confirmed it was on all the devices.
Why does Bit Central show only two devices protected and not all five? The others say "at risk". Which is correct Bit Central or the software on the device that says it is protected?