Change email address that is no longer accessible.

2Checkout (now Verifone) is using a email address that was disabled. The BitDefender email address was changed long ago, but this apparently did not get updated by 2Checkout. Therefore I haven't been able to manage subscriptions. The info I have seen online says this has to be changed by BitDefender or 2Checkout, but I haven't been able to contact them.

Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

    Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

    If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

    @Alexandru_BD can also provide some insight on this.

    Regards

      

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Alexandru_BD
    Alexandru_BD admin
    edited March 28

    Hello,

    Bitdefender subscriptions/licenses can be merged/adjusted/refunded/canceled by the Support teams only. Kindly use the dedicated Support link provided by Flexx above. If any contact details require an update, they can also look into it.

    Thank you for your understanding @Eric H.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user