You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
New BD install with MacOS 14.4.1...Browsers froze...Internet stopped Help
Mac M1 updated 14.4.1...BD installed first. All browser report not connected... Tried eiternet...no love. Went back to wireless...not working. I removed five curupt files. I uninstalled BD and rereinstalled BD. Is there a problem with 14.4.1? What have I shut off that is killing my network connection?
Best Answer
-
Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/.
Depending on the product you've selected and the issue you're facing, you can reach a support representative via email, chat, or phone.
If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket for macOS:
Bitdefender BDsysLog for macOS: https://www.bitdefender.com/consumer/support/answer/11198/
Bitdefender BDProfiler log for macOS: https://www.bitdefender.com/consumer/support/answer/1863/
If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
0