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Dns leaks
I'm concerned about the results of my recent DNS leak test. The website is displaying a fake IP address that doesn't match either my original IP or the one provided by BitVPN. I've attached screenshots of both normal and deep checks for your reference. If this website is providing inaccurate results, please recommend a…
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Is there a more expeditious way to enable autofill in SecurePass?
Bitdefender SecurePass and Safepay analysis I imported my data from Bitdefender Password Manager into SecurePass , installed SecurePass on all of my devices (MacOS, iOS, iPadOS, and Windows 11), and removed the Bitdefender Password Manager from my devices. I was successful in signing in to my bank account website via the…
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Brand New Windows 11 Pro PC And Search Advisor Still Doesn't Work In Bing. Any Fix For The Issue?
I know there've been several discussions about this issue going back to 2020 (or even earlier) , but in this case it is a pristine environment: Brand new Dell XPS 15 9520, Windows 11 Professional, nothing installed by me yet except Bitdefender Total Security. No other browsers installed yet. Just Microsoft Edge. And yes, I…
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Vpn's visual
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Bitdefender's update interval is set to hours
The update interval of Bitdefender has been set to 8 hours since one of the product's updates a few months ago. I have multiple times turned it back to every hour and it keeps reverting to "8 hours". This setting is set without any usage Profiles being active at the time. Is this a bug or is the new default update check…
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Is there an updated version of Safepay?
My bank complains that my browser is too old to support their security measures.
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Manual scans that repeat twice
Hi @agozob and @Alexandru_BD, i noticed that in the latest version of BMS after performing a manual scan, two or more manual scans are automatically performed after a few minutes. Is this normal or is it a bug? Below are the data from my smartphone Realme 8 5G with Android 13:
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Gravity on Premises wont boot on HyperV
Hi, I just find out that "Bitdefender Endpoint Security tools" cannot communicate with the console! I looked at the HyperV (where Gravitiy on Premise is) and discovered that it is stuck in a never ending booting loop! I used an older snapshot, same issue… It cannot pass this point: Btrfs loaded, crc32c=crc32c-intel Any…
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Unable to login to a website using Safepay and some sites don't open automatically in Safepay.
Have only installed Bitdefender since Dec 2023. Have had a few problems logging into some websites - mainly financial or government but solved by going to homepage first rather than using saved login page. But the latest problem I cannot solve. It is an Australian Government website. I can successfully login if not using…
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Why would sites that connected with VPN engaged suddenly require tunneling to keep from timing out?
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SecurePass: How do I change Master Key Pass?
I just switched over from BitD PasswordManager, how do I change my Master Key Pass?
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Wrong Credit Card Number Entered by BD
I'm a new user of BD, but an experienced computer user. Win11. I decided to subscribe to a new service, Greekpods.com, for language learning. When it came time to supply the credit card number, BD filled in a number unrelated to what I had stored for that card. I checked several times to be sure I'd picked the right card…
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Family Plan vs current plan
Hi, I am confused by online offers to upgrade my current plan - Bitdefender Antivirus. The family plan is attractive, however, I have some questions. 1) does this replace my current plan, or is it in addition to it? 2) I got two offers in my account, one for $59 and another for $69. What is the difference? I would be…
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Not sure what this is...
I went to this website spelled the medical website wrong…. [linked removed by admin] and download a guardmate.msix - anyone know if this was a virus, dangerous? Bitdefender did not detected this as virus, google search came up empty, malwarebytes nothing…
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App Lock shows not all of my apps and shows apps whom are not on my mobile
App Lock shows not all of my apps and shows apps whom are not on my mobile. I would like to lock an app that is not on the list showing by App Lock.
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Bitdefender Mobile Security Keeps Turning Off for Samsung S23 Ultra
Hi, I am using Samsung S23 Ultra with Bitdefender Mobile Security installed. After installing it on my mobile phone, it keeps turning off. I had tried many ways to keep it on and running on my mobile phone but to no avail. Please advise, thanks to all.
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Password Manager in Safepay and Autofill
I just purchased Bitdefender Premium Security and have run into a couple of problems that I have been unable to resolve. I have imported all my passwords into Password Manager. While working in Chrome, Password Manager works, but when in Safepay, Password Manager does not appear to be an option and I must manually enter my…
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Clean Computer
I got taken in by an email made to look like one of my financial institutions. I was asked to login to my account, and by the time I was directed to put in personal info, I immediately stopped. I contacted the instruction's fraud department. They closed down access to my account, and directed me to "clean" the computer…
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Mobile pin code
Hello, I recently made a pin code for locking apps in my Samsung phone. But I couldnt find any information about how to remove this pin code. How can I remove it ?
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How do i Extend my subscription? Only getting option to add year from today?
Hi, I have BD Total security with 80 days left. I bought a year subscrition in black friday, when i try to add it, says it's valid, but only gives the option for a year from today, not the extend my current subscription? Regards James
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Windows security
Is it beneficial to disable Windows Security when running Bitdefender?
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bitdefender vpn and netflix
I am a new user of the bit defender premium with the vpn. I now find I cannot watch netflix without turning the vpn off, surely this defeats the object and if I had known this last week I would never have signed up for it. Is there a workaround please.
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VPN - Insecure Network
Recently when running Windows 11 24H2 Bitdefender is prompting me to start VPN when it is already running. It takes 2 or 3 clicks to get the prompt to go away. Not a huge problem, but a bit annoying.
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BitDefender does not recognize my home wifi secured network as secure
I'm using spectrum, 802.11ac, WPA2-Personal. I just replaced my router and I'm keep getting Bitdefender pop-up. This is the message I get. You connected to an unsafe Wi-Fi network: xxxxxxxxxx. Wi-Fi networks using weak authentication or encryption make most of your Internet traffic vulnerable to intercept by unwanted 3rd…
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When buying at BestBuy, subscription starts when enter activation code? Valid for how long?
When buying digital download at BestBuy, subscription starts when enter activation code (or when purchase)? Activation code is valid for how long? My current subscription ends in 3 months. If I buy a Black Friday special now from BestBuy or other retailer, can I wait 3 months to activate it or my 12 months starts now? The…
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What r the pros and cons of chrome's MV3 extensions
What r the pros and cons of chrome's MV3 extensions , why chrome is jumping to that ?
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VPN on Routers
Hi, dont know its any post on it, but want add Bitdefender VPN on my routers and mesh system. There is option inside router setup, but where is Server address of VPN to add it, or you not support this one? Routers and mesh are xiaomi ax3600 and ax3000. Thanks!
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issues with Netflix
hi i'm having issues watching Netflix at the moment I have to disconnect from my vpn
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Online Threat Prevention is blocking an access attempt from a valid source
I have an app that needs to access a server but I get the following message when connections are attempted (from the internet, Wi-Fi connections work fine): Feature: Online Threat Prevention An attempt to send your password unencrypted was about to occur on DDNS_Address:PORT. We blocked the connection to stop your private…
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Bitdefender VPN not connecting under Windows 10
Hi, Bitdefender VPN can't connect under Windows 10. Any idea why? Best regards.