The Bitdefender Expert Community

Hi, I have today installed Bitdefender Total Security on my Windows 11 machine, whichb is completely up to date and was running fine before I installed the software. Since the software has been installed I'm getting this error message and I can't seem to work out why. I know that it's connected to Armoury Crate, which i…

So, this is only thing i cant seem to install, it says it downloads and updates it, but it always stays there, any tips?

Today 12.14 GMT my "current" sub" does not officially end until 29th April. But I got auto renewed. I would swear I went through the process to end auto. But been getting the annual email bombardment ( seems like forever) but was waiting as I was in the process of replacing upgrading lots of the tech I have covered ( PC's…

I am using Bitdefender Secure Pass Firefox add-on in a Linux Mint environment. When I create new sign ons or change existing passwords, the system is not saving them. I imported all my passwords from Firefox after installing Secure Pass and as they are changed, the system doesn't update them!!!

the majority of the Bitedefender VPN sites do not work for me as they appear to be blacklisted, however there is one in a non US country that I can consistently rely on . The only problem with this is that when shopping, a site thinks you are from that country. I find it disheartening that Bitedfender is providing VPN…

Jag undrar hur jag gör för att flytta mitt antivirusprogram bitdefender från en äldre pc till en ny pc

I can't open the application because "Microsoft Windows application are not supported by macOS". Is there anything I can do to resolve this?

I currently have an active Bitdefender Total Security package. My Windows 10 laptop ran into unrepairable problems so i had to do a fresh install back to factory settings. How do i re-install Bitdefender WITHOUT losing one of my "USER LIVES" Thanks

Is there any official information whether Bitdefender GravityZone Extended Detection and Response (XDR) is eligible for personal device as part of Bring Your Own Devices (BYOD)?

I have outlook and Gmail. I see outlook being checked but not Gmail/other Google apps. Do I need another bitdefender account or set up vurrent account differently.

I have upgraded my VPN to premium but I am unable to activate it. When I paste the key in I get Activation failed with error code 11. Contact the support team for help.

i have Nova 9 lite with no google play, so how to Installing Bitdefender on a Huawei

If an app is detected as malicious in the Mobile Security app, one will get the huge "Your device is at risk!" every time the app is opened. If the app in question is know to be safe by the user, the warning can for sure be ignored, but the idea of the warning does not fulfill its purpose if the user get used to it and…

Last year I enabled Netgear Armor that uses Bitdefender (after being with Bitdefender for years). Except for the router App, everything else in Bitdefender looks and act identical to Bitdefender (even still say Bitdefender). How long until printing if fixed? No printing is a huge deal! I was recently told to force an…

I'd like to share a suggestion for the vulnerability scan. Is this the right place? Thank you!

What's included in the game mod optimization? plz specify the detailed answer. it ll help the users to configure other game boosters with b.def. installed on their computers , this info ll also help us to use the game mod with better understanding and configurations.

downloaded this today. Had Totalsecurity. VPN is updated to premium, but my Total security still says ineed to extend and stopping tomorrow. So same issue as Dave

Hi I already have 25 licences of BD. Can you please explain to me how I can add another 10-licence pack (using its activation code) to the 25 licences? Thanks!

I really wanted to subscribe for BD, for protecting me from that horrible trojan, but every time i go from "subscribe" link, i got this page, but no further links to pay?

Hello. For several days now trying to access my banking account through Safepay results in this error message: Erreur ERR_CONNECTION_RESET(101) It works fine with other sites, and I can get to my account using a regular browser. Any idea of what went wrong and how to correct it? Thanks.

I would like the ability to with one click turn off protection for a limited time. This option should be for example: 1 minute, 5 minutes, 10 minutes, 30 minutes, 1 hour. I work with legit scripts, firmware flashing, testing and editing. I have found Bitdefender interfering with firmware flashing particularly in the…

I just can't connect since the last update on 04/11/2025. This is the third time this year, and the support has been nothing but useless. I have the premium VPN, and for some reason, it doesn't work at all on my Wi-Fi. I can connect with my phone on mobile data, but every update messes everything up on my computers. I've…

How when the initial attempt resulted in no evidence of Bit Def on my PC

Whenever I send a mail, a copy is saved in the sent-folder. Now, however, I get the message that it took too long to connect to the server and that the mail is sent but no copy could be saved due to a network or fileadmission error (translated from swedish). Sending mail is no problem, neither i receiving. I use imap,…

I installed the central app and de securepass app on my mobile phone. But I can just open them without any protection like fingerprint or PIN. I tried to figure out how to to that, but I cannot find it How can I do that?

Hello, I would like to point out that when Safepay is open, its icon in the taskbar is white. I also note that this does not affect the proper functioning of SafePay. Regards,

Why have you taken my annual payment 2 weeks early?

hey there, I’m from Oman, recently started using VPN from Bitdefender, unfortunately when trying using Wireguard protocol connection won’t work and error 9 occurs, while switching to IKEv2 it works fine! I tried all steps given by support center for error 9, but no luck!

Have the paid for version of BD Total Security. After a power on boot into Windows 11, 24H2, the VPN window pops up. I don't want to use the VPN. Here's a sample of the popup: What is the setting to stop the VPN popup from happening?

I am attaching the app screenshot for reference. Even after running the app for 54 minutes and using 87MB traffic it shows 0 ads and 0 trackers blocked