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Bitdefender 2023 vs 2024
Can someone advise me which version to buy please. 2023 is available significantly cheaper than 2024 - will I be missing any functionality with 2023 or will it update itself to match 2024. Thank you.
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Password manager
I bought internet security from Bitdefender and got free password manager from bitwarden. I can't understand why a password manager is not a free utility with internet security. It's a must. A VPN is a different matter, not everyone needs it. A password manager doesn't involve a lot of work since it's offer offered on a…
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Alert mode is turning off when i access Riot Games or Steam.
Hello, several days ago i started to notice that my connections were not filtered. No new prompt to allow connections either. I noticed that Alert Mode turned itself off. After a few days it keeps happening and i am sure League of Legends or Valorant are causing it. Maybe Steam is the culprit. Each time i turn on Alert…
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VPN slow down
Hi I just came looking for advice on why VPN is slowing down my connection and see that I am not alone. I have contacted support who tell me that a fix is on the way, however it seems people have been waiting a long time for it in this forum. Let me ask this question and maybe someone can shed some light on it. VPN worked…
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I need help authenticating to the Cloud API
Hello, I'm trying to authenticate to my Gravityzone Cloud API. I tried doing the using the Authentication header like "Basic TjhLendjcVZVeEFJMVJvUGk1anlGSlBrUGxrRGw5dkY6" (the token it's just an example) but i keep getting the following error: { "id": 1, "jsonrpc": "2.0", "error": { "code": -32000,…
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¿al utilizar el destructor de archivos, queda algún rastro digital?
Seria posible que quedaran rastros digitales con información sensible que no quiero que sea recuperada, ya sea en el trabajo o algún hacker.
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Error While Downloading Installation Files
Dear Experts, I'm running on Windows 10 and I keep having this message while trying to install Bitdefender Antivirus Plus. There is no problem with my internet connection. I make sure that there is no other antivirus installed and running in my computer, I have turned off real time protection of my Windows Security and…
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Firewall Alert mode
Since 03.13.24 the Bitdefender Total Security Firewall alert mode has switched to the OFF position 25 times now when if its functioning correctly, should remain in the ON position i set it to. Thanks in advance in if someone can help me fix this problem. My alternative to fix this problem is replacing Bitdefender with…
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Potential Cause Of Firewall's Alert Mode Self Disabling. Any Help?
One thing i have noticed and please ask your devs to look into this. If i run a steam game ( one in particular would need to verify with others ) then when EAC gets loaded Easy Anti Cheat , it slides my ALERT slider to disabled. I can visually confirm this on my second monitor and can post a video if necessary. Although…
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Firewall - Alert Mode - Cannot turn on
I don't know when this started but I noticed that I was not getting pop up alerts after programs were updated. I checked in settings and alert-mode was switched off. I didn't do this and it was working quite recently. If I click on it the radio button change for a moment and then back to off. I never see the blue colour of…
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firewall with alert mode non activable
Greetings. I have bitdefender total security, I had set the firewall with alert mode active, today I checked the settings since I hadn't received notifications from the firewall for days, the alert mode was deactivated and impossible to reactivate. How come?
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Scan found trojan in Outlook OST
Hello, I was wondering if someone could help me out with this. I have scanned the entire system yesterday and it returned this issue regarding my .ost file for my Outlook profile. The thing is I do not know how to identify the actual e-mail in question. I have searched the entire inbox based on the subject and couldn`t…
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BD continually detects PUP (Venus.Cynthia. . . . ) in DropBox.cache
Bitdefender Total Security has started continually notifying me of a "Potentially Unwanted Program" in my DropBox.cache\new files directory. Two of the malwares detected are 1) Gen:Application.Venus.Cynthia.Amifl.13buY@am!tBBk and 2) Venus.Cynthia.Donquijote.8auX@aer1sOl . Two of the file names are 1)…
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How to cancel a device when it is no long exist to uninstall Bitdefender?
My old PC is dead and I had no chance to uninstall Bitdefender. How could I remove it for it occupied 1 of my device number? I can't contact with chat function as before, had this function been canceled?
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Mac Total Security and Premium VPN
Hi, I found out I have both Bitdefender Total Security (since 2022) and Premium VPN (since 2018) products. Shouldn't "Total Security" be enough ??? Thanks for your advice
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Manage end points
Sorry this might be a silly question. On my manage endpoints, it says that I have 99, but on my active, it's just 96. I was looking for the 3 endpoints that are not active, but I cannot find them.
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Total Security
I subscribe to Total Defender covering my android mobile and desktop computer. I ran a vulnerability scan which resulted in BD reporting two "critical updates" were found. I clicked on the appropriate area but the "working" circle kept turning without updating these two updates. Following this I went to Windows Updates…
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How safe is my data and how is it handled when allowing Digital Identity Protection access?
How safe is my data and how is it handled when allowing Bitdefender's Digital Identity Protection tool access to my e-mail inbox for the "Data monitoring -> Monitor your inbox" feature? Is any of my e-mail information stored on your servers? Is it shared with third parties? What kind of encryption is used to guard it?
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Why my emails disappear when I use system scan?
hello every one evert time I use system scan my emails disappear for my outlook 2016 and I have to export them again , is there any way to avoid my outlook to be scanned please
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Autoscan flash drive, wont unmount after restart. Troubleshooting please.
Why does bitdefender not release my drive after it was autoscanned, restarted and autoscanned again? Windows cant unmount it. Big fan of bitdefender here btw. Auto scanning is on and I like it that way. I copied files from a drive yesterday before shutting down and leaving it plugged in. I do not normally leave drives…
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I want to remove my phone lock
I can't answer my cellphone because I can't type in my password fast enough before the phone goes to voice mail. See the title.
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how do I watch television from other countries
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Nothing seems to work as it should.
I've got used to continually having to manually log on to the VPN I've got used to the ridiculous load on my cpu and memory imposed by BitDefender. As for the PW manager, damned if I understand how it's supposed to work. I have lost count of the number of times I've been asked to install the Firefox extension. Which I have…
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BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help?
Hello everyone :) I just wanted to inform you that the App Anomaly Detection feature in the BD Mobile Security App was found disabled on not just my phone but also my mother's for no reason after the latest update (roughly within the last one or two days). This was perceived as a rather unpleasant surprise by the both of…
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Nvidia Broadcast
Hey folks, Nvidia Broadcast appears to be getting incorrectly booped I can't post links, but you can google "nvidia broadcast" for the download. It doesn't really stop it working, but on restarting the PC it has to be reinstalled. Maybe Bitdefender wants to look at it, maybe not.
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VPN Issues
I have some VMs hosted on Azure and installed Bit Defender VPN with Premium Subscription on these VMs (Windows). Each time I connect the to the VPN from these VMs, it automatically disconnects me from my VM until I restart the VM. This was not the way it used to be after connecting the VPN on my VM previously. I need help…
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Blocked website
Bitdefender is blocking my IPTV service. What do I do? I can't seem to add the site to the safe list
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JS:Trojan.Cryxos.10097
Im constantly getting this critical notification, the antivirus send these items to quarintine the file is always located in this path below: Path: /Users/xxxx/Library/Containers/com.apple.Safari/Data/Library/Caches/com.apple.Safari/WebKitCache/Version…
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Passwordmanager installeren
Ik heb de Bitdefender Password manger aangeschaft maar de daadwerkelijke werking van deze toepassing kan ik niet goed geinstalleerd krijgen. Na de installatie zie ik geen daadwerkelijke melding dat de installatie gelukt is. Hoe los ik dit op?
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GravityZone blocking scan to PC function on Brother AIO
Hello! I configured the gravityzone firewall to allow printing over a wireless network but can't get the "scan to PC" function on the Brother all-in-one to work, it says "No PC Found." It works fine when I hard wire the laptop to the router and when I turn the firewall off. Any help would be greatly appreciated!