Manage end points

LB

Sorry this might be a silly question.

On my manage endpoints, it says that I have 99, but on my active, it's just 96. I was looking for the 3 endpoints that are not active, but I cannot find them.

Gjoksi

Hello.

Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue.

Also, you can always contact the Bitdefender business support:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Regards.

Andrei_S Enterprise

Hello @LB,

If you are referring to the Executive Summary report, the Active Endpoints section informs you about all the endpoints that were online in the selected period or are online at the moment of reporting. Basically the 3 endpoints that are missing were/are offline in the time interval that you selected.

Please make sure that you have selected the correct time interval for the report to accurately report the data.

You can also check this document which provide more information about the Executive Summary report: https://www.bitdefender.com/business/support/en/77209-94245-executive-summary.html#UUID-30b4858c-77bc-1513-3717-a375c30ff0ea

Kind Regards,