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VPN Issues

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I have some VMs hosted on Azure and installed Bit Defender VPN with Premium Subscription on these VMs (Windows).

Each time I connect the to the VPN from these VMs, it automatically disconnects me from my VM until I restart the VM. This was not the way it used to be after connecting the VPN on my VM previously. I need help to fix this.

Steps I have taken

I have unisnatlled bit defender VPN with iobit uninstaller and installed a fresh VPN software.

I have opened port 443 in my VM NSG rules

After doing these, the issue still persists.

Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

    Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

    If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)